Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11549692October 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM
While driving vehicle, car lost power and show down on highway. Car would not start. Eventually started and sputtered white smoke and the smell of fuel. Car would only go 2 miles and hour. Took to dealership and they said it was the fuel injector pump. No recall has been issued even though several other Hyundai and Genesis i models have recalls for same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549333October 11, 2023
UNKNOWN OR OTHER
The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in Apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! Early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in EV mode. Honda and Toyota have a friendlier solution to meet this reg. BTW- it should also be required for OEMs to develop software that allows owners to turn off- all the beeps! For example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549369October 11, 2023
ENGINE
I had my engine replaced in match 2023 due to stalled vehicle. After several trips to hyundai. Now just 6 months later and as off present my check engine light is back on . I took my car in to get the immobilizer installed from another recall. The dealership is giving me run around. I am confused why if they replaced my engine with a new one why do I have the check engine on again just some time later. I keep all maintenance up on my vehicle. Additionally now my heat is not blowing hot it's blowing cool and consuming large sum of anti freeze. I have yet another appointment with dealership and have to leave my truck they don't have any loamers available so I have to figure out how to get to work and my son to school on my own all while paying car note for a vehicle I've really lost trust in. Unfortunately because of the thefts and recalls my truck is more debt than value at this point
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549510October 11, 2023
ENGINE
Oil consumption issues. Presented at oil change with very little oil, no warning light, followed by a loss of a quart every month following. Contacted Hyundai for oil consumption test. Dealer said I would have to replace the oil pan gasket ($600)before they would start the test from Hyundai. Loss of power or engine seizing could be dangerous. I feel Hyundai shoud replace the engine and reimburse me for the oilpan gasket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548998October 9, 2023
STRUCTURE:BODY
My front doors on the Tucson when first unlocked will not open from the outside, this is a huge safety issue as if there were a crash or fire where anyone in the front seats were unconscious then help would not be able to get them out quickly, this would endanger not just drivers and passengers but also first responders. This needs to be a Hyundai recall as this is one of thousands of reports on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548885October 8, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548930October 8, 2023
FUEL/PROPULSION SYSTEM
Driving on hwy 24 about 6 weeks ago car started missing badly. Engine light came on had to pull off hwy almost got rear ended. Waited for roadside assistance over 2 hours was 110 degrees outside. Called Hyandai road side assistance they said another 2 hours. We called dealer they said to just try driving it to dealer. They had car 2 weeks finally figured out had bad fuel injector car had 22000 miles. We got car back still didn't run right. Three weeks later same thing happened they had for one week different fuel injector bad. This time broke down with grandkids in car. There is service bulletin for the problem. Very unhappy care very unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548823October 7, 2023
ENGINE
Near miss accidents due to engine failing as a way KT of rapid oil consumption. Occurred twice causing near miss accidents at high speeds on expressway. Vehicle is currently undergoing oil consumption tests with dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548753October 6, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle randomly keeps accelerating past the set speed when cruise control is set. Problem was first noticed in March. Have a video of the cruise set at 69 mph and the vehicle continued to accelerate to 87 mph before I disengaged it. Vehicle has been to two different Hyundai dealers for the issue but were unable to duplicate or find the issue. One moth ago were on a road trip and the cruise would accelerate to 8-10mph over the set speed on the cruise control especially after cresting a hill ,then the adaptive cruise control would brake hard when approaching another vehicle. 0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548367October 5, 2023
ENGINE AND ENGINE COOLING
See Attached Document
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548384October 5, 2023
UNKNOWN OR OTHER
2016 Hyundai Tucson ECO/FWD FRONT AND REAR LEFT WINDOW REGULATORS DON'T WORK. REAR DOORS LOCKS DON'T WORK FROM INSIDE OR OUTSIDE. This is a safety concern because the doors locked when persons were inside and could not open the doors. The doors only open inserting a screwdriver through the door locks from inside. The windows of the left front and rear door don't open either. The car is 56,000 and Hyundai dealer says car is not covered by extended warranty. There are a plethora of complaints about malfunctioning of Hyundai Tucson and other models door locks and window regulator systems throughout the media. Since these represent huge safety concerns, Hyundai should issue a recall on these parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548139October 4, 2023
ENGINE
The 2017 Hyundai Tucson is unsafe to drive. Purchased the vehicle with 62000 miles and have had issues with the vehicle since shortly after purchase. Vehicle consumes oil at a rapid pace - in between 3000 mile oil changes additional oil is needing to be added within 600 miles, while driving the vehicle on the freeway at 70 miles an hour vehicle stalls and goes into limp mode - huge safety issue. Vehicle has been at Hyundai three times now - first time Hyundai covered all of the diagnostics and repairs, mainly electrical for the engine. Second time vehicle was stalling again and diagnosis was catalytic converter needed to be replaced, caused due to manufacturing error that is causing oil consumption - Hyundai would not cover, out of pocket cost $3600. A month later vehicle stalled and was going into limp mode again, check engine light on and flashing. Took to Hyundai again, now the diagnosis is engine needs to be replaced. Hyundai is denying replacement coverage, these engine failures are due to many manufacturing errors on the engine, I have a case open with Hyundai however they are highly unresponsive, dishonest, and continue to deny coverage for an engine replacement due to me being the second vehicle owner - the vehicle only has 83000 miles on it at this time and should be considered as a warranty coverage due to manufacturing errors in this engine and the low mileage along with the regular maintenance always maintained on the vehicle. Hyundai is also being dishonest about costs for an engine replacement, I have asked for quotes multiple times and have been unable to get any assistance or answers from Hyundai. Hyundai and any dealership getting these vehicles as trade ins are selling unsafe and defective vehicles, these defective engines need to be covered by Hyundai to provide safe roadways for all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548117October 4, 2023
ELECTRICAL SYSTEM
When I push the brake and push start button at the same time to start the vehicle, it will appear as if it is fully started. It is not until I put the vehicle in reverse that I notice the vehicle is not fully started. This happens on cold or hot starts and anytime of the day sometimes multiple times a day. The battery, malfunction indicator light, immobilizer, and engine oil pressure lights/lamps are on.The service department advisor did say my vehicle replicated but the vehicle was not hooked up to reader at the time. After that no service technician has been able to reproduce the problem. The vehicle has been to the dealership on 3 different occasions and I have provided them with a video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547983October 3, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson Hybrid. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 20 MPH with the RPMs falling and the vehicle almost stalling. There was no warning light illuminated. The contact stated that the vehicle failed to exceed 20 MPH. The contact pulled over to the side of the roadway, turned off the vehicle, and waited for approximately 5 minutes. The vehicle was restarted and operated normally. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,714.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548012October 3, 2023
ENGINE
I was driving from California to Cincinnati to relocate for an unpaid internship. I had a mechanic check my car before I left and was told there was a problem with the engine since it was consuming more oil than normal. I took it to a dealership in California who then said there was nothing wrong and roping off the oil for the drive was expected. About 150 miles before Chicago, my engine started to sound like a helicopter. I had it towed to a dealership in the chicago suburbs that told me I had internal engine failure and it was a known problem so would submit it to the warranty company for me since I am the second owner and technically out of warranty. The warranty company made me jump through hoops to provide documentation for them of every oil change I’ve ever had on the car, even from before I owned it, only to deny the claim due to being out of warranty. The first owner warranty would have still covered this incident as the car is only 7 years old and was just under 70k miles at the time. At time of incident, nothing on the dashboard lit up, not even the check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547855October 2, 2023
ENGINE
Car engine needs to be replaced. As soon as it hit 100k miles the turbo super charge something is faulty or defected. Smoke comes out the back pipe, car always jerked but now it’s not accelerating at all. We kept up with maintenance care such as oil changes. Hyundai will not cover because it’s over the 100k warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547593October 1, 2023
ENGINE, POWER TRAIN
1) Transmission: while driving car jerks. when I’m accelerating from a stop sign or stop light the wheels kind of feel like they’re spinning/shaking and driving over gravel when I accelerate, before it actually starts and shifts gears. Car accelerating but not moving. 2) Not safe. Almost hit other cars around and people. 3) Dealer confirmed and replacing with new transmission. 4) No warning signs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547465September 30, 2023
STRUCTURE:BODY
The passenger front door and the driver side back door latches do not work I am unable to open the doors
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547346September 29, 2023
ENGINE
On September 21, 2023, around 5:15PM, on Long Island (LI) road in the right lane, I was heading to Mastic area. 1.First noticed burning smell mixing unburned fuel from dashboard. 2.After few times, car started knocking which intense over time and left to immediate exit. 3.Then after few min., car’s engine light and motor oil indicator started blinking and immediately proceed to park. 4.Then after car stalled and didn’t get start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547173September 28, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving with the cruise control set at 70 MPH, he heard a knocking sound coming from underneath the hood of the vehicle and the oil pressure warning light illuminated. The contact stated that while on an incline, he shifted the vehicle into neutral and was able to navigate the vehicle to safety. The vehicle was towed to the dealer where it was diagnosed that the pistons and rod bearings had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was covered under warranty. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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