Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11593224June 8, 2024
VISIBILITY/WIPER
I was seated in the front passenger seat while the car was parked. I swatted a mosquito on the top of the windshield, just right of the rearview mirror/camera area. I did not use much force. The windshield cracked from the impact. The car is not available for inspection. The crack became considerably larger as we drove the vehicle. The vehicle has not been inspected by anyone yet, but will be taken for repair to an auto glass shop recommended by our insurer. There was no warning before the incident, and the windshield seemed to be in perfect condition. I called Hyundai to see if this was covered by the warranty, but they said no. I was shocked that such a small impact cracked the windshield - this seems like a defect to me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593105June 7, 2024
UNKNOWN OR OTHER
The contact owns a 2018 Hyundai Tucson. The contact stated that while in a drive-through line and turning the steering wheel, the vehicle was shaking and vibrating. While driving at various speeds, the vehicle was violently shaking and lunging forward. The contact stated that the vehicle felt like it was running out of fuel. There were no warning lights illuminated. The vehicle was taken to an independent, who stated there was no engine light illuminated, but the mechanic replaced the coils, oil, and spark plugs. The contact called the local dealer and left a message. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593118June 7, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592781June 6, 2024
UNKNOWN OR OTHER
Rear doors will not open from inside or outside. This traps passengers if they are in the back seats. Back seats can only be accessed by climbing in from the front seats
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592829June 6, 2024
AIR BAGS
Check engine light came on. Had Advanced Auto check and informed it's an airbag module and I've not struck anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592883June 6, 2024
ENGINE
Tucson currently has 98,000 miles on the engine and is burning extreme amounts of oil. Oil consumption issues became known as early as 75,000. Per 1,000 miles of driving, the Hyundai dealership notes the car is losing over 2 quarts of oil. I have been having to return to the dealership every 1,000 miles to be monitored. I have already had to pay replace my catalytic converter, which I believe was a result of the excess rate of oil burn from the engine. I have also had to pay to replace the oil gaskets in the oil pan even though there was no noticeable sign that the engine was leaking oil. I am now being told I am going to need to have an engine head cleaning repair that will take several days. Once that is complete, I will have to undergo continued oil consumption testing to determine the results. They are requesting I produce my service records or Hyundai will not cover the repairs. Almost all of the service on this vehicle was done at the dealership and I was never notified of any issue with oil consumption. A separate mechanic, while performing a quote, did an oil change and noted the car was completely out of oil. This engine is well known for its oil consumption issues and Hyundai does not seem to want to take responsibility for their defective engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592903June 6, 2024
ENGINE
Engine blew up before oil change was required and car is under 100,000 miles Engine presumably failed on the way home from work, was making a sound. Parked the car, got in the next morning to take it to the repair shop. Check engine light came on during transit. They called and said there was a rod bearing failure and advised that I have it towed to Hyundai for possible warranty work. Car will be repaired in 4-6 weeks. Nalley Hyundai in Lithonia Georgia is not able to provide a loaner car as there are 11 people on the waiting list before me. I have 2 kids and a full-time job. I now have no car for 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592953June 6, 2024
FUEL/PROPULSION SYSTEM
6 June 2024 - Sudden severe loss of engine power while driving, presenting potentially serious safety hazard in traffic situations. Check engine light illuminated during incident (not blinking). Driver was able to pull to side of road and shut off car, then after 2 attempts car re-cranked. Driver was able to crank and drive 5 miles home. Check engine code P1233 stored & retrieved by scanner, indicating fuel pump issue -- (potentially a low pressure fuel pump leak similar to Hyundai TSB 23-FL-004H?), which may present fire hazard from leaking fuel. Visual inspection of high pressure pump in engine bay - no noticed problems. Visual / olfactory inspection of area around gas tank - no noticed problems or smell of fuel, no indication of leaking. Briefly cranked engine, no noticeable leaks or sounds. No check engine light (though P1233 stored).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592603June 5, 2024
ENGINE, STRUCTURE:BODY
The passenger door handle will not open from the outside door after using keyless entry or door unlock. This put people at risk if someone is trying to rescue the person from an accident or other critical injury where one needs help to escape from the vehicle. There are numerous reports of this manufacture and model where the front doors or back passenger doors will not open. Carguru has a page listing this issue as well [XXX] The issue just happened one day when I tried to open the door for someone. This needs to be investigated. I have been told by a local mechanic that it would cost anywhere from $400 to $800 in repairs. The second issue is that the engine burns oil faster than normal. I have a normal commute to work and before the 3,000 mark for an oil change, my oil light comes on in my vehicle. I check the oil only to see that it's very low. My mechanic has stated that Hyundai Tuscan and the Kia Sorento have this engine issue. The burning of the oil is faster and the catalyst converter has to be changed faster due to high amounts of carbon being burned. Please look into this matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592743June 5, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592378June 4, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592444June 4, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Hyundai Tucson Limited Edition. The contact stated that while driving at 25 MPH, he lost consciousness and crashed into a swing, curb, vehicle, fence, and pole where the vehicle came to a stop. The contact stated the automatic braking and collision mitigation braking system failed to engage. The contact was provided with medical attention. A police report was filed. There was no reported fire. The air bags were deployed. The vehicle was towed to a vehicle wreck auction site. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, who opened a case and informed him the system was working as designed and only recognized people. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The failure mileage was approximately 10,000. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11592263June 3, 2024
ENGINE
Engine failure Needed to be replaced just over 52,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592269June 3, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving down highway going about 65 miles an hour no hazards in front or behind me suddenly Red flash emergency breaking lights and car slammed On brakes resolved on its own in about 3 seconds but could have caused an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592062June 3, 2024
UNKNOWN OR OTHER
My wife was driving this vehicle 2 weeks ago and smoke came out of the driverside hood. She pulled into a parking space then the smoke came out the other side. Vehicle was towed as it would restart to the dealership. They have not done anything to look at the problem today. I reported this to their corporate for their records again little help. Based on the actual happening my research tells me it is a ABS issue, which is recalled but they have not done thar either. I ask that you get involved for your records. The vehicle is at Priorty Hyundai in Chesapeake, VA. S Military Highway. I hope you can get involve as I am concerned they maybe trying to mask this incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11592003June 2, 2024
ELECTRICAL SYSTEM, ENGINE
Engine failure. Car suddenly stop and engine light lit on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591898June 1, 2024
ENGINE
I am dealing with engine failure after an out of pocket turbo repair cost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591906June 1, 2024
ENGINE, ELECTRICAL SYSTEM
Ever since I bought my vehicle off the lot, my oil has been burning and/or leaking from the engine. I have been having to put oil in every 2-3 weeks. Also as a result of the oil problem, the oil gets on the spark plugs and coils and erodes them causing them to burn out every 6 months. The first instance I had with this problem was on a road trip to Texas from Tennessee alone. All four spark plugs began faltering on the highway where the speed limit was 75mph, easily a dangerous situation for a malfunctioning engine. I had to pay to repair my vehicle the next day and it totaled to a little under $600. I have been checking for recalls on my specific vehicle for months but have seen none, despite there being similar recalls on other Hyundai vehicles. The electrical problem I’ve been experiencing is the windows start falling in to the doors or don’t roll down at all. Currently I have three windows with this problem, one of which I have had repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591773May 31, 2024
SEAT BELTS
The rear seatbelt twists and jams when fully extended to secure a car seat or child in a booster seat. When we took the new car (less than a week after purchasing it)to the dealership to repair the jammed seatbelt, the gentleman in the service department stated that he sees this quite often and that you have to be careful when extending to seatbelt fully to prevent it from twisting and jamming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591684May 31, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
After stopped at a red light, the light turned green and the car slipped into neutral when stepping on the gas pedal. The gear was not shifted and the controls still displayed “D” both on the dashboard and the gear selector. This happened twice 5 days apart from each other. This car has an automatic transmission and the automatic engine shut off was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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