Hyundai Sonata Complaints (2016)

888 consumer complaints on file.

#11774547October 29, 2026
SUSPENSION, ENGINE, STEERING
I am filing a formal safety complaint regarding severe vehicle instability, structural safety risks, and dealership workmanship negligence following a federal safety recall engine replacement. My vehicle received a new engine block under a federal campaign at a local dealership. Immediately upon picking up the vehicle, the front suspension developed a severe, heavy mechanical knocking and bumping noise over road surfaces under 20 mph, making the vehicle structurally unstable and hazardous to drive. To perform this engine swap, technicians were physically required to drop the front subframe framework and disconnect the lower suspension linkages and steering column components. The dealership is actively trying to deflect safety accountability for an assembly error. They issued a new estimate attempting to charge me over $3,200 to replace the entire front strut and rear shock assembly, claiming it is a 'pre-existing wear-and-tear' issue due to mileage. However, I hold the dealership's official Multi-Point Vehicle Inspection report from when the car was first dropped off for the engine failure three weeks prior. In that mandatory baseline safety report, their own technician thoroughly checked the under-carriage and officially marked my 'Shock Absorbers / Suspension' and 'Steering Gear Box / Linkage and Boots' as PASSED with green checkmarks. This objective paper trail proves the front chassis was tight, silent, and structurally safe before the repair. The safety hazard was introduced solely during the dealership's engine reassembly. The Service Manager explicitly refused to step out of his office to address this safety complaint, and the dealership released a compromised, structurally unsafe vehicle to a consumer. I request a formal federal safety investigation into this branch's safety compliance regarding recall implementation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772400October 20, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2016 Hyundai Sonata. The contact stated that while getting an oil change, the contact was informed that the oil pan was empty. The contact could not recall seeing leaks or making changes to the oil change routine. An independent mechanic informed the contact of an engine recall regarding excessive oil consumption. The contact was referred to the dealer. The contact had the oil inspected twice more and was informed of low oil levels on each occasion, but there were no leaks or burning oil odors. The vehicle was taken to the dealer, where it was confirmed that no open recall was associated with the VIN. The dealer replaced several sensors; however, the contact was unable to specify which sensors were replaced. The dealer stated that the vehicle needed to be driven until the next oil service, at which point the oil would be changed and the engine sealed. The contact was referred to the NHTSA hotline to file a safety complaint. The manufacturer was notified of the issue, and a case was escalated. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769587October 7, 2026
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving 70 MPH, the vehicle went into LIMP Mode and decelerated. The check engine warning light and the battery warning light were illuminated. The failure was a recurring failure. The vehicle was towed to the first dealer, and the contact was informed that an oil change was needed. The failure persisted, and the vehicle was taken to another dealer and was diagnosed and DTC: C222908; was retrieved. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 88,385.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769408October 6, 2026
ENGINE
The contact owns a 2016 Hyundai Sonata. While the contact's daughter was driving 55 MPH, the engine seized. The contact stated that the failure had occurred while the contact's two minor grandchildren were inside the vehicle during the failure. The vehicle was towed to an independent mechanic. The vehicle was later towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The contact was informed about the eligibility for the extended warranty under Campaign 953. The contact was informed that the repair was not covered under the extended warranty because the Campaign 953 was not completed. The failure mileage was approximately 60,436.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768862October 4, 2026
ENGINE
While driving on the freeway, the check engine light started flashing and the gas pedal became useless. This put the driver and the passenger of the car in massive danger as they could no longer accelerate on the freeway. Luckily, they were able to get off the freeway without causing an accident. Upon reading the code at an auto shop, they discovered that it was P1326 or a knock sensor issue. This malfunction caused the car to go into limp mode and put the passengers in serious danger. Several calls to the Hyundai Service Center were made yesterday (Saturday, October 3rd). However, not one was ever answered. They hope to be able to get the car to the dealership's service center as soon as possible, but the earliest appointment online is multiple weeks away. This same car was recently at the dealership service center for an internal engine oil consumption problem and thoroughly inspected. The car is up to date on all software and recalls. Even though a valve cover replacement fixed the oil consumption issue, the owners are now having even worse issues. This is the only car for a married couple who are both working and going to college full-time. This issue has been a severe complication to their scheduling, and they were put in harm's way on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764913September 17, 2026
ELECTRICAL SYSTEM
Backup vision system failed. Couldn't see vision because screen was blank. Radio didn't work either. Went to dealership with the problem they said it was not covered by the warranty. Paid to have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764424September 15, 2026
ENGINE
The vehicle experienced a Theta II engine failure at under 57,830 miles while driving on northbound [XXX] near the [XXX] Parkway U-turn in [XXX]. The engine made a loud noise and lost power. I was able to coast to the far right side of the U-turn under the bridge. I called HERO (Austin's emergency roadside assistance). They responded, determined it was not a battery issue, and pushed the vehicle to the Southern Leisure Spa parking lot on the southbound side of the road. The vehicle was then towed. The vehicle is equipped with the KSDS (Knock Sensor Detection System) software update, installed as part of Hyundai's remedy for this known defect. Despite KSDS being installed, the engine failed due to connecting rod bearing wear, consistent with the documented Theta II defect. A Hyundai dealership confirmed KSDS was installed but denied the warranty claim, citing maintenance records. The vehicle is available for inspection upon request. The Theta II engine defect has been the subject of prior NHTSA investigations and Hyundai recalls. This complaint is filed to document another failure of the same defect in a vehicle with the manufacturer's remedy installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764572September 15, 2026
ENGINE
I am concerned that the engine may seize or stall without warning while driving, creating a risk of crash, injury, or death. The Theta II engine defect is known to cause engine seizure, stalling, and fire. Hyundai has denied warranty coverage based on mileage and second-owner status — both of which are explicitly prohibited as denial grounds under the Settlement — leaving me driving an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762585September 7, 2026
POWER TRAIN, ELECTRICAL SYSTEM
Vehicle Impact:While driving, the vehicle suddenly displayed a "Check Hybrid System" warning on the dashboard and suffered a complete, sudden loss of propulsion while on the road. The vehicle dropped power completely and would not restart, creating an immediate, severe safety hazard to myself and surrounding traffic.Diagnostic & Component Confirmation:The vehicle was towed to a certified Hyundai dealership (Hyundai of Goshen, Repair Order #6080674). Diagnostic testing confirmed trouble codes P0717 (Input Speed Sensor No Signal) and P0A40 (Drive Motor Position Sensor).The dealership's certified technician explicitly documented that they "followed TSB and found input speed sensor valve body harness is faulty due to heavy corrosion on the sensor connector."Safety Hazard Summary:This is a critical manufacturing and sealing defect where an internal, non-wear component (the transmission valve body wire harness) corrodes prematurely. This corrosion blinds the hybrid control modules to the electric motor's position and output speed. To protect itself, the computer initiates a hard, uncommanded shutdown of the hybrid drivetrain while the vehicle is in motion.Hyundai Motor America was contacted (Case #43225229) but denied any financial or safety assistance because this documented Technical Service Bulletin (TSB) defect has not yet been elevated to a formal safety recall. This sudden powertrain failure presents an unreasonable risk of rear-end collisions and catastrophic highway accidents for 2016 Sonata Hybrid owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761997September 3, 2026
ENGINE
The car died while going 70 on a highway with no warning signs. The car completely shut off and will not turn over or move at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759428August 25, 2026
ENGINE
Component & Inspection: Vehicle engine suffered connecting rod bearing failure and entered restricted P1326 "Limp Home Mode" (max 2,000 RPM). The vehicle is grounded and available for inspection at Bud Clary Hyundai in [XXX].Safety Risk: Sudden, unexpected loss of power occurred while driving, placing me and other drivers at immediate risk on public roads due to the vehicle's inability to maintain normal traffic speed or safely accelerate.Dealer & Corporate Confirmation: Active P1326 engine code is confirmed. Car has been held for 14 days. The franchise is violating federal settlement rules by explicitly refusing to execute the mandatory, free mechanical Bearing Clearance Test (BCT) unless I pay out-of-pocket fees.Inspection & Corporate Compliance Failure: Car was brought to the dealer on XXX. The service manager admitted in writing that they are withholding safety diagnostics to protect shop labor hours due to an automated computer flag regarding a clerical title brand discrepancy. Hyundai Corporate is actively enabling this violation; my case manager refuses to issue a manual compliance override for the safety test and is violating federal settlement terms by withholding my contractually mandated alternative transportation.Warning Lamps & Symptoms: Flashing Check Engine Light and limp home mode triggered instantly and unexpectedly on XXX. There were zero warning symptoms, messages, or abnormal noises prior to that date INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756308August 11, 2026
ENGINE
My Sonata 2016 suddenly lit up the Check Engine icon, which was blinking. It is available for inspection request, as it's in the shop right now. Added 2 qts of oil just to be safe. Was hoping the light would go away in the morning. It didn't. The car was sputtering and jerking while I was attempting to get where I was going, so I drove a little slower so it wouldn't stall out, which would have caused someone behind me to crash into me if it stopped suddenly. My mechanic said it was engine failure, possibly due to oil burning. Hyundai Dealer told me there is no recall for this issue, but my mechanic said there had been. I was never notified of such, and when I called them, they said that there was no recall, and she acted like she had never heard of the problem. I find that amazing, since on your website, there are some 717 claims of the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755304August 6, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My 2016 Hyundai Sonata (VIN: [XXX]) has a serious safety issue involving excessive engine oil consumption. The vehicle loses oil rapidly between changes and requires frequent top‑offs to avoid engine damage. This creates a risk of sudden engine failure while driving. The dealership, South Charlotte Hyundai (10518 Cadillac Street, Pineville, NC 28134), refused to perform Hyundai’s official oil‑consumption test. Instead, they told me to pay $750 for a combustion cleaning and stated it would not fix the underlying problem. They would not document the refusal or provide any testing. I contacted Hyundai Corporate multiple times: • May 21, 2026 – Executive Office complaint submitted • June 3, 2026 – Follow‑up sent • June 29, 2026 – Regional escalation sent My Hyundai case number is XXX. As of XXX Hyundai has not responded to any of my Executive Office or Regional escalations. Only Customer Care replied with a template denial and no investigation. I have been waiting over two months with no action from Hyundai Corporate. I am reporting this because the manufacturer has not addressed a safety‑related defect, the dealership refused required testing, and the vehicle continues to consume oil abnormally. I am requesting NHTSA’s assistance in documenting this defect and Hyundai’s lack of response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751204July 17, 2026
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION
EGR needs to be replaced as this is a major engine issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750150July 13, 2026
ENGINE
Cylinder 3 misfire code and rough idle/driving car tries to stall out, engine is consuming a quart of oil every 500 miles and has 30psi compression in cylinder 3. Car only has 129k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749029July 8, 2026
ENGINE
My 2016 Hyundai Sonata 2.4L suffered an in-transit engine failure and entered emergency limp mode with an active P1326 rod bearing defect code, which is a recognized fire and safety hazard under NHTSA mandates. Service Campaign 953 was successfully completed on August 12, 2019, qualifying the vehicle for a lifetime settlement engine replacement. Walser Hyundai Brooklyn Park (RO #257457) has issued an administrative denial based solely on a prior-salvage title flag from a cosmetic theft recovery. The manufacturer is actively stalling a court-ordered federal safety recall remedy based on an administrative title brand, despite the engine compartment being structurally original and undamaged. Hyundai Corporate Case #42869828 is open but unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744248June 15, 2026
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 60 MPH, the vehicle suddenly shut off with the message "HEV System Failure" displayed. The driver safely pulled over to the side of the road and restarted the vehicle. A towing truck arrived on the scene and reset the diagnostic codes before towing the vehicle. The vehicle was towed to the local dealer. The dealer retrieved several diagnostic trouble codes; however, the dealer was unable to determine the cause of the failure. The vehicle was test-driven but the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743836June 12, 2026
POWER TRAIN, ENGINE
After the emissions 9c2 recall car hesitant when changing an Hyundai has knowledgement of the problem but don’t have a fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741506June 2, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Went from 65 and dropped down to 40 going up grades on the freeway. Started shaking, check engine light went on and electric battery disappeared from dash. Got to top of grade, went back to normal. Problem repeated on next grades. Car had just left dealership lot an hour prior where it was safety inspected and they said all was fine. Took back to dealership for inspection and they said that there were no codes showing for what happened and all was well with the vehicle, when obviously it was not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741649June 2, 2026
EXTERIOR LIGHTING:HEADLIGHTS
I was driving at night and my passenger headlights went out. About 2 years prior the same thing happened but it was the driver side headlight that went out. It was $1100 to get the driver side replaced and now here i am having to pay the same amount to replace the passenger side headlights. It was not a simple replacing the bulb. Something inside went broke causing the dealership to have to install a whole new headlight set.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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