Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11607163August 7, 2024
STEERING
Intermittent loss of steering with my Hyundai Sonata 2016 since April 2024. Vehicle randomly loses power steering while turning and 2 warning lights appear (power steering light (eps)and traction control). This has put me and my passengers at risk several times- almost crashing into other cars and objects. I went to the mechanics two times- they have recalibrated steering angle and reset codes, but the problem continues, and I lose power steering intermittently. This is a very big safety risk and I am afraid to continue driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607108August 7, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STEERING
The electrical has been an issue for this vehicle. The head and tail lights continuously go out. Sometimes they work, and other times they do not. Since the lights have been an issue, the electrical issue is also now inside the vehicle. The radio and other controls in the vehicle do not work any longer, as well as the lights in the radio, air conditioning, and other controls inside the vehicle. The steering wheel is also loose now and jiggles when driving the vehicle. There have been no warning lamps about these issues, and I had an auto shop confirm that there are electrical and steering issues. I did receive a letter about a recall for electrical for the year, type, and model of my car, however, the dealership said that my VIN number is not associated with the recall and will not fix the issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606408August 5, 2024
UNKNOWN OR OTHER
The Hyundai service department indicated a OCS Mat in the front passenger seat needs to be repaired. Currently the "seat belt" light remains on when there is no one in the front passenger seat. The "air bag" light on the dash remains on while the Sonata is in use. Based on what I have read, the safety concern is that the air bags may not deploy or certain air bags may deploy at unexpected times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606548August 5, 2024
UNKNOWN OR OTHER
The car just dies can't open the car must use the key in the fob.Hyundai dealership says it's a k own issue They told me I need to drive the car more When I can get into the car. There is a battery reset button that starts the car. Numerous online owners have the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606576August 5, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2020 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The contact then heard a loud pop and pulled over to the shoulder of the roadway. After a visual inspection, the contact observed gasoline leaking from the fuel tank filler neck, even though the access door and gas cap were both securely closed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve, causing the fuel tank to swell, resulting in damages to the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606620August 5, 2024
AIR BAGS
Sterling McCall Hyundai at Houston 77074 installed an airbag unit as part of a recall last visit. The airbag light came, and I went to the dealership to fix the light, they said they were not responsible, and they wanted a $490 inspection cost plus the repair, and I had to leave the car for 3 weeks. They scanned the car and airbag showed on the dashboard The dealership must install genuine parts that do not require fixing every couple of months, which is their responsibility. I am flagging the Belvoir on my recall so far. this is not a good reputation for your company I hope this is done urgently to avoid further issues and we maintain a good relationship rather than fighting
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606358August 4, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The rear tail lights repeatedly "burn out" and have to be replaced. This endangers me and other drivers when the tail lights are not working. The police have told me to fix it. I took it to the dealer who said it will cost $900 to replace wiring. Hyundai has issued an extended warranty (no recall) for this problem but will only fix it if the wires have melted. I believe this is manufacturer defect that they should repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606260August 3, 2024
ENGINE, UNKNOWN OR OTHER
I have had to change my spark plugs 3 times since May due to the fact that I keep getting oil in them. My car also goes through an excessive amount of oil. Within 2 weeks of having my oil changed I had to start adding more oil. But it does not ever have any on the ground under my car. My piston oil rings are not keeping oil out of the area where my spark plugs are located.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606010August 2, 2024
UNKNOWN OR OTHER
I was driving at approx 30mph and all of a sudden I get a warning on my dashboard that says "Hybrid System Warning - Check brakes- safely stop and do not drive". My car slowed down and the brakes went to the floor. I was able to coast it to the side and turn off my car. I waited a few minutes, turned it back on and it was fine. The same thing happened 3 months ago. I took it to the dealer the first time it happened and they replaced the 12v battery and cleared all the codes. They couldn't find out exactly what was wrong. Suggestion was if it continues, then replace the hydraulic module for over $5k. It did happen again, but didn't take it to the dealer, but to a local mechanic. They checked the brakes and are fine. The codes were the same and said it might be the Hydraulic Booster High Pressure Accumulator (HPA). I was reading the Hyundai forum and this seems to happen to many Hyundai hybrids. I'm concerned for my safety and the safety of others if I was driving on the freeway and the same thing happens. There's no advance warning. I could cause an accident because of it. Seems that Hyundai needs to issue a recall on the hydraulic module and replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606204August 2, 2024
UNKNOWN OR OTHER
UNKNOWN Wednesday 7-3-24 I was driving on an interstate at night, going approximately 74mph and my car totally powered down and powered back on with no warnings. Everything on the dashboard and display screen went black. This was totally random and has never happened before. I’m a second owner, previously owned by a rental car corporation. I have no idea if there has been previous recalls that have not been repaired or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606002August 1, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On July 29, 2024, my 2012 Hyundai Sonata Hybrid was parked in our driveway. About 10 minutes later an engine fire started that consumed the car. The local Fire Departmemt put out the fire but the car was totaled. The fire also destroyed a storage shed and some windows were damaged. The car was taken to the Hyundai Dealer for servicing when the engine light came on on March of 2024. The car was left for a few days with the dealer. The NHTSA Recall Number 23V651000 was not repaired during that service call.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605565July 31, 2024
ENGINE, UNKNOWN OR OTHER
On July 19 I started my car and there was a loud knocking noise coming from underneath my hood when I lifted the hood the knocking sound was coming from my engine I’ve had this car for 3 years never had any problems or issues at all with my car not sure what’s going on or if there are any recalls on parts for my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605432July 30, 2024
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power with the check engine warning light illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605084July 29, 2024
AIR BAGS, ELECTRICAL SYSTEM:HORN
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. In addition, the contact stated that the horn independently beeped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605123July 29, 2024
STEERING, SUSPENSION
The contact's grandson owns a 2008 Hyundai Sonata. The contact stated that while driving on several occasions at various speeds and driving over a bump in the roadway, the rear end of the vehicle started fishtailing from left to right. The vehicle was taken to an independent mechanic where it was diagnosed that the tie rod and control arms needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605140July 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, a message advising to pull over and to park the vehicle was displayed. The vehicle was taken to the dealer for diagnostic testing several times. The dealer replaced the HECU and the battery inverter assembly; however, the failure persisted. Additionally, the contact stated that while his son was driving at an undisclosed speed, the contact's son noticed that there was white smoke coming from the rear middle seat of the vehicle. An unknown warning light was illuminated. The contact's son pulled to the side of the road and turned off the vehicle. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the hybrid battery pack had failed, causing the hybrid battery to melt. The dealer determined that the hybrid battery pack needed to be replaced. The vehicle was not repaired. The contact related the failure to Hyundai Campaign Number: 994. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605141July 29, 2024
AIR BAGS, SEAT BELTS
My seatbelt in the front seat does not work effectively. My airbag light is on Recall 169 ANCHOR PRETENSIONER INSPECTION is the recall I see that is associated with my seatbelt Recall 174 AIRBAG CONTROL UNIT Is the recall that I see associated with the airbag light Both recalls say they are completed. I called the Hyundai Dealership and they said reach out to the manufacturer because there are no open recalls on my car. Both are safety concerns that I hope can get addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605266July 29, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving on the highway and my engine violently started to shake and I pulled onto the shoulder and the engine shut off. I’ve had oil leak and engine problems with this car for 2 and a half out of 3 years! I’ve had to buy countless gallons of oil. Multiple spark plugs, coil packs, etc. You can’t drive the car for one whole minute without it stalling in traffic and almost causing accidents. So I can’t drive it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605028July 29, 2024
STEERING
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at approximately 35 MPH, several unknown warning lights illuminated on the instrument panel and the contact observed that the steering wheel had become very difficult to turn. The contact stated that the vehicle lost power steering functionality. The contact stated that before the power steering failure, the engine had been replaced by a dealer. The contact pulled over, turned off, and restarted the vehicle, and the power steering functionality returned. The contact stated that the failure was intermittent and occurred at various speeds. The contact took the vehicle back to the same dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605033July 29, 2024
VISIBILITY/WIPER
Both rear view mirrors on the doors have quit working cannot adjust them. apporx. mileage 86000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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