Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11608689August 15, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop, a pedestrian informed the contact that both the driver-side and passenger-side brake lights failed to illuminate while the vehicle was stopped. The vehicle was taken to a local independent mechanic where it was diagnosed that both rear housing lamps had melted and needed to be replaced. The contact stated that both brake light bulbs had been replaced several times. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608690August 15, 2024
ENGINE
Without warning my car started consuming oil while still under manufacturer warranty. Hyundai had me do 2 oil consumption tests and they did there so called engine cleaning which they said should fix the problem on 2 different occasions and not even 3 months apart, well the engine was still consuming oil and now the oil is messing up my spark plugs and Hyundai refused to fix it. There is enough evidence out there that shows Hyundai knows their piston rings in the engines were no good for years and still keeps selling these engines without warning the customer. Hyundai refused to honor their warranty on the engine cleaning solution that the dealership is required to use by Hyundai itself. My car's engine went in less than 7 months after they first started doing the oil consumption test on my car and now refuse to fix or replace the engine. When my car's engine went luckily I was on a side street when it went, because if I was on the highway who knows what could have happened. Hyundai omitted in lawsuits outside the country for knowing these were bad piston rings. Which also led to fires in these cars engines. There is a Facebook page with thousands of people having the same issue and Hyundai not even trying to fix the problem, and there our to many to count around the world with the same engines and cars having the same issue so it not just a small isolated event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608463August 14, 2024
STRUCTURE:BODY
The paint on my 2016 Hyundai continues to peel. I have gone to get the vehicle repainted to no avail. The roof paint came off again and even bigger than the original peel. This is absolutely ridiculous, I see my extract same car on the road with the extract same problems. Not to mention the oil consumption. Across the board these vehicles have all the same issues. No one should have to keep paying out of pocket for a manufacturing issue and no wrong doing of their own. This is Hyundai’s wrong doing and they need to be held accountable for manufacturing such a cheap car. At some point all of my paint is going to come off, I should not have to pay yet for another repainting. I will continue to file complaints, and escalate even further if needed. Someone needs to call me back with a solution regarding this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608219August 13, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Hyundai Sonata. The contact stated that while the vehicle was parked, the passenger's side rear door latch failed to unlock as needed. The contact stated that the passenger's side rear door latch failed to unlock from the inside or the outside. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 88,180.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608027August 12, 2024
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
The contact owns a 2015 Hyundai Sonata. The contact stated while operating the vehicle, the front passenger’s side seat air bag warning light illuminated and remained illuminated. The vehicle was taken to the local dealer, and it was determined that the front passenger’s seat air bag sensor was faulty. The contact was informed that the front passenger’s seat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608111August 12, 2024
ENGINE
Car was purchased on [XXX] for our daughter for a little over $6500.00 for a 2013 Hyundai Sonata Limited addition. On around July the 2nd the car started running weirdly and by [XXX] it had stopped running all together and the men from work had to help her push it onto her jobsite, which she wasn't far from. I had the car towed from her job to a mechanic who stated the engine was frozen. I immediately started googling the year make and model to see how much a used engine would cost. That's when a page came up stating there was a recall on that make and model. I was relieved because we do not have money and this was a necessity for our daughter who is [XXX] to get to work. I spoke with the dealership on approximately the 4th or 5th of July and scheduled an appt to had the car towed on July the 8th.. The car has been at the dealership until today 08/12/2023. The car is not running correctly. The didn't say anything other than the new engine has been placed and we can come pick the car up. This car is a hazard. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608129August 12, 2024
UNKNOWN OR OTHER
The car randomly loses power and stalls on the expressway and it states that something is wrong with the hybrid system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607700August 10, 2024
ENGINE, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
While driving on the highway, the car loss. The dashboard noted the Blindspot Detention System failed and the dash noted "Hybrid System Warning. Turn off Engine." The vehicle was towed to the dealership. They confirmed a Knock System Sensor had to be replaced. Less than a month after the repair, the same issue occurred on the highway again and the vehicle was towed to the dealership. Vehicle has been at the dealership for over 2 weeks and dealership has confirmed they haven't been able to accurately diagnosis the problem yet. Both incidents have occurred after the dealership addressed the recall campaign related to the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607720August 10, 2024
ENGINE, UNKNOWN OR OTHER
Extremely rough idle when stopped. Trying to accelerate to merge into traffic the my. Car had no power and I almost got creamed ! I had to pull over so other cars could go around me. Several other issues with car like oil every month or so. I had gas pouring from a hose on my engine and when I brought it to dealership they wanted 1100.00 knowing it was a recall. I hope the dealership and Hyundai rot. !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607737August 10, 2024
ENGINE, EXTERIOR LIGHTING
I bought this car brand new and I’m the only driver. I have my oil changed every 3,000 to 4,000 miles. Boiling Springs Tire is the place I get it changed but I have had it changed a few times at Hyundai in Spartanburg. About a year or so ago my oil light came on and I was shocked because it hadn’t been long since I had oil changed. I checked it and it was almost out. I put oil in it and thought maybe boiling springs tire did not put enough in it. Next time i took to Hyundai but kept eye on it. To make a long story short I am having to keep an eye on my oil and adding more about every 200 miles. I know it’s 10 years old but I’ve had cars older than this and did not have to add oil. Other cars older than mine are being recalled and I’m not understanding why 2013 are left out. Please advise as I’m sure I’m not the only 2013 owner having issues with our Hyundai Sonata . I park the car in my carport and there is never any oil on the floor so I’m not sure where the oil is going. I did ask them at the Hyundai place about that and I was informed there were no recalls on mine and it would cost me around $1000 just for them to pull the engine down to check. So I’m just having to keep checking on the oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607434August 9, 2024
ENGINE
The motor in this vehicle consumes oil like a drunken sailor consumes alcohol. I have the oil changed, and before the next scheduled oil change, the car had The oil indicator light come on. I immediately went to the nearest AutoZone and purchased oil and put in the car. I took it to the dealership and they told me they were aware of the issue surrounding the motor in this make and model of vehicle however, my Vin number was not included on the recall. So they could do nothing to help me. This is a safety issue because the motor should go at least 3000 miles with without having to have, a full 5 quarts of oil put back in because it’s sitting on empty. I have been dealing with this for over a year with the local dealership and with Hyundai USA to no avail
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607438August 9, 2024
UNKNOWN OR OTHER
My 2015 Hyundai Sonata with Quartz White Pearl paint continues to peel off my car and cause me to swerve thinking that there is something coming at my car like a bird due to the paint peeling so fast. This is also a concern for drivers behind me as my roof pain is peeling and may fly into their line of sight/vision which could potentially cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607464August 9, 2024
AIR BAGS
Dashboard cracked passenger seat around airbag word. Before weather got very hot outside was sitting in parking lot engine off, heard a loud noise and was not able to locate anything wrong. Thought it was the windshield that has a small crack in it. Noticed nothing. Several days later saw large lines through windshield around airbag. Looked inside car to see better. Several weeks later saw smaller crack on driver side dash nearest to door area. Did have oil changed on car on 4-19-24. This happened weeks later (the cracks). Did notify repair shop (auto dealer Priority) of issue. Next appt was 5-18-24 for new tires to be put on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607567August 9, 2024
ENGINE
EGR cooler leaks and slowly burns off engine coolant resulting in the car overheating while driving, forcing a quick exit from the road, or stopping in traffic not to damage the engine. Google search shows this is a very common issue with these hybrids.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607636August 9, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
I own a 2012 Hyundai sonata with 114000 miles on it. I have had it since 62000 miles and have replaced a lot of parts to keep it running well. My current issue is the hybrid charging system warning light comes on and the hybrid system will stop working when it does this. It has already left me stuck on the side of the road once. When it did this the car stoped running at a stop sign. Luckily I was able to get car off the road. It shows the pull over hybrid charging system error. So i have tried replacing the battery , replacing the main battery fuse on the 12 volt battery and replacing the orange hybrid battery main fuse. The car still does not function properly and have had it diagnosed with a professional shop and they could not resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607660August 9, 2024
POWER TRAIN
Issue with DCT transmission. Unknown remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607232August 8, 2024
STRUCTURE:BODY
I am writing to file a formal complaint against Hyundai Motor America regarding a significant defect in the paint quality of my 2018 Hyundai vehicle and the company's lack of response to my attempts to resolve this issue.I am the owner of a 2018 Hyundai [Model], which I purchased from priority Hyundai in dec 2017. Over the past few months, the paint on my white Hyundai has started to peel significantly, despite regular maintenance and care. This issue has not only affected the aesthetic appeal of my vehicle but also its potential resale value. I first reported this issue to have subsequently made multiple attempts to contact Hyundai’s customer service department directly. Despite these efforts, I have received no response or acknowledgment from Hyundai regarding my concerns. This lack of communication and failure to address the defect is unacceptable and does not align with the standards expected from a reputable automobile manufacturer. The paint peeling problem is not an isolated incident, as many other owners of 2018 Hyundai white vehicles have reported similar issues. This suggests a potential defect in the paint application process or materials used, which should be addressed under the vehicle’s warranty or through a manufacturer recall.My specific complaints are as follows: 1. Hyundai has failed to acknowledge or respond to my multiple attempts to contact them about the paint peeling issue. 2. Hyundai has not offered any solution or repair for the defective paint, which is clearly a manufacturing issue. 3. The lack of customer service and support from Hyundai in handling this complaint is highly disappointing. 1. Acknowledge receipt of my complaint and provide an explanation for the delay in response. 2. Arrange for an inspection of my vehicle and offer a comprehensive solution to the paint peeling issue, which may include repainting the affected areas or other appropriate measures. 3. Improve their customer service procedures to ensure that such complaints
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607317August 8, 2024
AIR BAGS
The contact owns a 2006 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 08V161000 (Air Bags); however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607388August 8, 2024
ELECTRICAL SYSTEM
Multi fuse controlling the A/C blower has burned out 3 times in the past year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607405August 8, 2024
FUEL/PROPULSION SYSTEM, SEATS
Fuel tank has expanded to the point that my vehicle is deemed not safe to drive. As pressure in the tank is unable to be stabilized. Only had the car for about 70 days since the date of purchase. Repairs are about $3900. In short as told by the dealership service department, my car could blow up at any time. This is not safe, at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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