Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10170101October 6, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE TRAVELING AT HIGH SPEEDS OR COMING TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. EACH TIME THE VEHICLE WAS RESTARTED, IT STALLED AGAIN AFTER IT WAS SLOWED DOWN TO 10 MPH. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO PERFORMED DIAGNOSTIC TESTING WHICH IDENTIFIED CAUSE CODE #15 AND REPLACED THE IGNITION COIL ASSEMBLY, WIRE REPAIR TIME (MAJOR), COIL ASSEMBLY, IGNITION COIL ADD SCAN TOOL OPERATIONS. A YEAR LATER, THE VEHICLE WAS TAKEN TO ANOTHER SERVICE DEALER WHO COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169887October 3, 2006
STRUCTURE:BODY:DOOR
DRIVER DOOR ALARM KEEPS ALARMING. I TOOK IT IN TO THE DEALER ONCE ALREADY TO BE REPAIRED. THE SERVICE MANAGER AT THIS TIME TOLD ME THAT ON THIS MODEL THE DOOR NEEDS TO BE TIGHTENED/ADJUSTED. NOW 2 MONTHS LATER THE SAME THING IS HAPPENING ONLY WORSE. NOW THE DOOR LIGHT IS COMING ON AND THE LIGHT ON THE DASH BOARD IS COMING ON. MAYBE THE DOOR IS DEFECTIVE AND GOING TO FALL OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169768October 2, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE A PASSENGER WEIGHING BETWEEN 100 AND 250 POUNDS SAT IN THE PASSENGER SEAT, THE AIRBAG LIGHT REMAINED ILLUMINATED INDICATING THAT THE AIR BAG WAS DISABLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE LIGHT WAS RESET, BUT THE PROBLEM PERSISTED. UPDATED 10/18/2006 - THE LAST TIME THE VEHICLE WAS TAKEN TO THE DEALER THEY INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE REPAIRED. THE CONSUMER CONTACTED THE MANUFACTURER*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169569September 29, 2006
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), ENGINE AND ENGINE COOLING
ISSUE FOR 2006 HYUNDAI SONATA GLS V6 (1)DRIVING IN SAN FRANCISCO AREA WITH RESPECTING LOCAL TRAFFIC LAWS. (2)SUDDENLY ESC FAILED AND ENGINE LOST ITS POWER. THE SPEED OF THE VEHICLE DROPPED TO 15 MILES/HOUR AND WAS UNABLE TO ACCELERATE MORE THAN 15 MILES/HOUR. IT CAUSED A CLOSE CHANCE OF REAR-COLLISION ACCIDENT. (3)DEALERSHIP REPLACED WITH NEW PARTS. LASTED 10 DAYS AND THE PROBLEMS HAVE CONTINUED. THE SERVICE ADVISOR OF CAMMISA HYUNDAI EXPLAINED TO ME, THAT THEY WERE UNABLE TO FIND THE REASONS FOR FAILURES. NO DATE FOR REPAIR HAS BEEN PROMISED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169399September 27, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHEN THE FUEL TANK WAS FILLED TO THE OR FULL MARK, THERE WAS A CREAKING NOISE HEARD WHEN THE VEHICLE CAME TO A COMPLETE STOP. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THIS WAS A NORMAL OCCURRENCE. THE SECOND TIME, THE DEALERSHIP DETERMINED THE SPARE TIRE WAS LOOSE AND THIS WAS THE CAUSE OF THE NOISE. THE DEALERSHIP TIGHTENED THE SPARE TIRE, BUT THE NOISE PERSISTED. THE THIRD AND LAST TIME, THE DEALERSHIP DETERMINED THAT BECAUSE THE GAS TANK WAS MADE OF PLASTIC, THE TANK MAY BE EXPANDING RESULTING IN THE CREAKING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169316September 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
A FIRE STARTED IN THE ENGINE OF MY TWO-MONTH-OLD 2006 HYUNDAI SONATA AFTER IT HAD BEEN PARKED FOR APPROXIMATELY FIVE HOURS. ON THE NIGHT THAT THIS HAPPENED, I HAD DRIVEN MY SONATA THREE HOURS FROM ATLANTA, GA TO ALBANY, GA AND PARKED IN MY DRIVEWAY AT ABOUT 5:30PM. I SUBSEQUENTLY RAN A LOCAL ERRAND AND PARKED MY CAR FOR THE EVENING AT 7:30PM. THE CAR WAS PARKED ABOUT 2.5-3 FEET BEHIND MY MOTHER'S 1994 CHEVROLET CORSICA. AROUND 12:30 MIDNIGHT, MY NEXT DOOR NEIGHBOR WAS BANGING ON MY WINDOW, YELLING, "YOU HAVE TO GET OUT OF THE HOUSE, YOUR CAR IS ON FIRE!" FLAMES SHOT UP 5-6 FEET IN THE AIR AND IGNITED THE TRUNK OF MY MOTHER'S CAR. TREES NEARBY WERE SINGED, AND MELTED METAL AND RUBBER DAMAGED THE DRIVEWAY. THANKS TO MY NEIGHBOR'S QUICK ACTION, THE FLAMES DID NOT REACH THE FUEL TANK OF MY MOTHER'S CAR OR OUR HOUSE, THEREBY AVERTING A REAL DISASTER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DETERMINED THAT THE FIRE STARTED IN THE ENGINE. IT BECAME CLEAR THAT THE LOCAL SERVICE CENTER, MANUFACTURER AND INSURANCE COMPANY WERE NOT THE PARTIES RESPONSIBLE FOR CONDUCTING THE INVESTIGATION INTO THE EXACT CAUSE OF THE FIRE. WIDER CONSUMER AWARENESS OF THE NHTSA AND THE COMPLAINT-TO-RECALL PROCESS WILL ENHANCE SAFETY BY ENCOURAGING ALL PARTIES TO TAKE APPROPRIATE ACTION AND RESPONSIBILITY. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10169206September 25, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SONATA FRONT PASSENGER AIR BAG SENSOR PROBLEM THE AIR BAG SENSOR LIGHT ON THE DASHBOARD DOES NOT FUNCTION CORRECTLY FOR A 120 POUND PERSON AS A FRONT SEAT PASSENGER. IF YOU TURN THE ENGINE ON AND THEN A PASSENGER SITS DOWN IN THE FRONT PASSENGER SEAT, THE SENSOR LIGHT ASSUMES NO ONE IS SITTING IN THE FRONT PASSENGER SEAT AND THE AIR BAG WON'T RELEASE IF THERE IS AN ACCIDENT. IF A FRONT SEAT PASSENGER SITS IN THE SEAT AND THE CAR ENGINE IS TURNED ON THE SENSOR LIGHT WORKS. BUT IF THE PASSENGER GETS OUT OF THE SEAT WHEN THE CAR IS STOPPED WHILE THE ENGINE IS STILL ON AND THEN RETURNS TO THE SEAT, THE SENSOR LIGHT DOES NOT WORK AGAIN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168922September 21, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THERE WAS A PROBLEM WITH THE AIR BAG SENSOR. THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHEN THE DRIVER OR PASSENGER SEAT WAS ADJUSTED. THIS ISSUE WAS RELATED TO THE DRIVER AND PASSENGER SEAT AIR BAG ONLY. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONNECTOR WAS REPAIRED. THEY ALSO DETERMINED THAT THE REPAIR WOULD NOT BE PERMANENT AND THE PROBLEM MAY REOCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168538September 18, 2006
ENGINE AND ENGINE COOLING
2000 HYUNDAI SONATA - MASS AIR FLOW SENSOR FAILED AT 45,000 MILES - WAS THIS ITEM REPLACED IN 2000 RECALL? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168229September 14, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH DUE TO A HAZE FORMING IN THE LENS COVER. THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168175September 13, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT*: THE CONTACT STATED WHILE AT ANY SPEED ON BUMPY ROAD CONDITIONS, THE EXHAUST PIPE SOUNDED LIKE IT WAS COMING INTO CONTACT WITH THE BODY OF THE VEHICLE. THE DEALERSHIP DETERMINED THE VEHICLE WAS SECURE AND NOTHING SEEMED TO BE HITTING THE BODY OF THE VEHICLE. THE DEALERSHIP ALSO INFORMED THE CONTACT THREE OTHER VEHICLES WERE TEST DRIVEN AND THE SAME SOUND WAS PRESENT. AN EMPLOYEE WHO WORKED AT THE MANUFACTURER'S FACTORY INFORMED THE CONTACT THE FUEL TANK WAS HITTING THE BODY OF THE VEHICLE. UPDATED 10/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167844September 11, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED BECAUSE THE PASSENGER SIDE FRONT AIRBAG WAS CALIBRATED TO DEACTIVATE WHEN A PERSON UNDER A CERTAIN WEIGHT SAT IN THE SEAT, THIS POSED A SAFETY ISSUE FOR FRAIL ELDERLY ADULTS AND ADULTS OF SMALL STATURE. THE DEALERSHIP WAS AWARE OF THE PROBLEM AND INFORMED THE CONTACT THE AIRBAG COULD BE RECALIBRATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167533September 7, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
2003 HYUNDAI SONATA 4 DOOR SEDAN. CHROME IS PEELING FROM METAL INTERIOR DOOR HANDLES AT RANDOM SUCH THAT PASSENGER OR DRIVER WILL GRASP HANDLE TO OPEN DOOR AND SEVERAL LACERATIONS TO HANDS AND FINGERS WILL RESULT. LACERATIONS ARE DEEP ENOUGH TO RELEASE BLOOD. I WAS A DRIVER AND PASSENGER ON SEPARATE OCCASIONS IN SAME VEHICLE AND CUT RIGHT AND LEFT HANDS ON BOTH INTERIOR DOOR HANDLES. UPON FIRST ENCOUNTERING PEELING CHROME ON DRIVERS SIDE HANDLE, THE VEHICLE WAS RETURNED TO HYUNDAI DEALERSHIP AT 3675 SHERIDAN DRIVE AMHERST, NEW YORK (716) 835-8500. SAID DEALERSHIP REPLACED THE DRIVER SIDE HANDLE BUT DID NOT REPLACE ANY OTHERS. SUBSEQUENTLY, WHEN OPENING THE PASSENGER SIDE DOOR ON AUGUST 13, 2006, I CUT MY RIGHT HAND IN SEVERAL LOCATIONS RESULTING IN A RELEASE OF BLOOD. MY WIFE HAD ALSO CUT HER HAND ON THE DRIVER SIDE HANDLE. APPARENTLY HYUNDAI IS AWARE OF THIS ISSUE WHICH IS A SAFETY RELATED MANUFACTURING DEFECT RESULTING FROM A DEFECTIVE PLATING / CLEANING PROCESS PRIOR TO PLATING. HYUNDAI HOWEVER, HAS NOT ISSUED A VOLUNTARY RECALL OF ALL VEHICLES FOR THIS REASON. PLATING DEFECTS SUCH AS THIS ARE PROCESS RELATED AND WILL BE PRESENT IN THOUSANDS OF VEHICLES ASSEMBLED. I AM A EXPERIENCED QUALITY ENGINEER AND DIRECTOR AND AM KNOWLEDGEABLE OF THE PLATING PROCESS. MY CLAIM IS BASED UPON THE FACT THAT THE HYUNDAI DEALERSHIP MAINTAINS STOCK REPLACEMENT HANDLES AND OTHER CLAIMS POSTED ON WWW.EDMUNDS.COM AS FOLLOWS: CHROME ON INTERIOR DOOR HANDLES PEEL OFF AND CAUSES MAJOR CUTS ON HANDS WHEN OPENING DOOR. ... 03/10/2004, REVIEW OF A 2003 SONATA 4 CYLINDER SEDAN BY JBS... WWW.EDMUNDS.COM/USED/2003/HYUNDAI/SONATA/100188028/RATINGS_CONSUMER.HTML - 124K - CACHED - SIMILAR PAGES. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10168017September 1, 2006
STRUCTURE:FRAME AND MEMBERS
1995 HYUNDAI SONATA SUB-FRAME BROKE IN HALF WHILE MOVING. *KB THE CONSUME STATED THE REPLACEMENT CROSS MEMBER HAS NOW FORMED A CRACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167002August 29, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIRBAG WARNING ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER FOR RECALL #01V347000 BUT THE AIRBAG WARNING LIGHT CONTINUED TO ILLUMINATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168001August 29, 2006
STRUCTURE
THE BARS, IN THE CONSUMER'S 1999 HYUNDAI SONATA, THAT HOLD THE MOTOR UP WERE RUSTED THROUGH ON ONE SIDE AND CRACKED AND RUSTED ON THE OTHER SIDE . *TS THE VEHICLE WOULD NOT PASS INSPECTION BECAUSE OF THE RUST PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166449August 24, 2006
AIR BAGS:SIDE/WINDOW
MY HUSBAND AND I RENTED A 2006 HYUNDAI SONATA V6 FROM AVIS CAR RENTAL IN KANSAS CITY, MISSOURI WHILE ON VACATION. WHILE RETURNING TO KANSAS CITY ON I-70, THE CAR IN THE LANE NEXT TO US BLEW A TIRE, LOST CONTROL, SPUN IN THE ROAD AND HIT THE PASSENGER SIDE OF OUR CAR WITH THE FRONT OF THEIR CAR, FORCING US OFF THE ROADWAY AND INTO THE MEDIAN OF THE INTERSTATE. I WAS SITTING IN THE FRONT PASSENGER SEAT AND THE PASSENGER DOOR STRUCK THE SIDE OF MY TORSO AS IT WAS CAVING IN, INJURING MY RIGHT SHOULDER AND NECK. ALTHOUGH HYUNDAI ADVERTISES BOTH SIDE IMPACT AND SIDE CURTAIN AIRBAGS, NEITHER AIRBAG DEPLOYED IN THIS HIGH-SPEED SIDE-IMPACT CRASH, RESULTING IN INJURY TO MY SHOULDER. WE DO NOT KNOW THE REPAIR STATUS OF THE RENTAL CAR, BUT HAVE BEEN INFORMED BY AVIS THAT THEY HAVE HIRED ENGINEERS TO REVIEW THE CAR AND DETERMINE WHY THE AIRBAGS DID NOT DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10166350August 23, 2006
STRUCTURE:FRAME AND MEMBERS
DURING VEHICLE ROUTINE MAINTENANCE OF 2002 HYUNDAI SONATA, IT WAS DISCOVERED THAT SIGNIFICANT CORROSION WAS OBSERVED IN ENGINE CRADLE. THIS CORROSION PRESENTS A SAFETY ISSUE AND HYUNDAI REFUSES TO REPLACE THE COMPONENT BECAUSE ITS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165528August 15, 2006
STRUCTURE:FRAME AND MEMBERS
MY SON WAS DRIVING HOME FROM THE LOCAL PIZZA SHOP WHEN HE NOTICED THE CAR WAS MAKING A STRANGE NOISE. HE ASKED ME TO LOOK AT IT, SO, I TOOK IT FOR A SHORT RIDE AROUND THE BLOCK. I WAS HALFWAY AROUND THE BLOCK, MOVING AT A SPEED UNDER 5 MPH, WHEN A LOUD GRINDING AND POUNDING NOISE OCCURRED. SOMETHING SERIOUS ENOUGH TO DISABLE THE VEHICLE HAD HAPPENED. I GOT OUT AND SAW THE RIGHT FRONT WHEEL WAS POINTED OUTWARD, AND HAD SETTLED BACK AGAINST THE WHEEL WELL. THANK GOD HE WASN'T ON THE HIGHWAY WHEN THIS OCCURRED. I HAD IT TOWED TO THE LOCAL SERVICE STATION WHERE IT WAS DIAGNOSED WITH A ROTTED OUT SUB FRAME. THIS VEHICLE SHOWS NO SIGNS OF ROT OR RUST. CERTAINLY NOTHING THAT WOULD PROMPT AN INSPECTION OF THIS PART. YET, THERE WERE PRACTICALLY NO WARNING SIGNS OF HOW EXTREMELY DANGEROUS IT WAS TO OPERATE THE VEHICLE. I CHECKED WITH THE LOCAL DEALER, AS DIRECTED BY THE CORPORATE WEBSITE (I WASN'T ABLE TO GET A HOLD OF THEM DIRECTLY), THEY CLAIMED THEY NO PAST HISTORY OF THIS TYPE OF FAILURE. HOWEVER, THEIR RESPONSE TO THE PROBLEM GAVE ME THE FEELING THIS WASN'T THE FIRST TIME THEY'D HEARD OF THIS PART FAILING. BECAUSE THIS IS NOT AN ISOLATED INCIDENT, AS PER THE POSTING ON YOUR WEBSITE, I'M REQUESTING YOU FURTHER RESEARCH THIS ISSUE. IF THERE IS A PROBLEM, SUCH AS PREMATURE DETERIORATION DUE TO THE USE OF SUB-STANDARD MATERIALS, YOUR PROACTIVE APPROACH, COULD ONCE AGAIN, BE INSTRUMENTAL IN PREVENTING CATASTROPHIC INJURIES OR EVEN FATALITIES. IF THERE IS ANYTHING I CAN DO TO ASSIST, PLEASE FEEL FREE TO CONTACT ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165585August 15, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE HAD MY 2006 HYUNDAI SONATA GLS SINCE NOVEMBER OF 2005. FROM THE BEGINNING I HAVE HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT. THE SENSOR WILL NOT DETECT MY WIFE OVER HALF OF THE TIME. I AM ON A HYUNDAI FORUM AND THIS PROBLEM IS BEING EXPERIENCED BY MANY MANY OTHER SONATA OWNERS. WE HAVE ALL COMPLAINED TO OUR DEALERS AND ARE BEING TOLD THAT IT HAS TO DO WITH THE OCCUPANT'S POSITION IN THE SEAT. MOVING AROUND DOESN'T HELP AT ALL. HYUNDAI IS WELL AWARE OF THIS SAFETY PROBLEM AND REFUSES TO ISSUE A RECALL OR TO EVEN ACKNOWLEDGE THE EXISTENCE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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