Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10174262November 26, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER AIRBAG OFF INDICATOR WORKS NORMALLY EXCEPT UNDER THE FOLLOWING CONDITIONS CONCERNING THE FRONT PASSENGER SEAT: 1. PASSENGER SEAT IS OCCUPIED - INDICATOR IS OFF. 2. PASSENGER TEMPORARILY LEAVES SEAT - INDICATOR IS ON. 3. PASSENGER RETURNS TO SEAT - INDICATOR REMAINS ON. 4. INDICATOR REMAINS ON UNTIL THE IGNITION SWITCH IS TURNED OFF AND THEN ON. OBVIOUSLY, THE PASSENGER IS IN MORTAL DANGER IF THE PASSENGER AIRBAG OFF CONDITION ESCAPES NOTICE UNDER THESE CONDITIONS. I ASKED SERVICE PERSONNEL ABOUT THIS AND THE ANSWER WAS, " OH, THAT'S NORMAL." IT MAY BE "NORMAL" BUT IT IS DANGEROUS DESIGN OR AN ERROR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174152November 24, 2006
STRUCTURE:FRAME AND MEMBERS
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS A NOISE COMING FROM THE FRONT RIGHT WHEEL AREA. UPON INSPECTION OF THE WHEEL, THE WHEEL WAS OBSERVED TO BE ANGLED SLIGHTLY INWARD. THE TREAD ON THE TIRE WAS ALSO WORN TO THE POINT OF PRESSING THE TREAD INWARD. THE VEHICLE WAS TOWED TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE SUB FRAME WAS RUSTED, AND HAD FRACTURED DUE TO THE RUST. THE MANUFACTURER WAS ALSO NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173938November 21, 2006
TIRES, TIRES:SIDEWALL
DT*: THE CONTACT STATED, THE THREE TIRES ON THE NEWLY PURCHASED VEHICLE HAD CRACKS ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER, WHO DETERMINED THAT THE SIDEWALL OF TIRE CRACKING WAS NOT A SAFETY ISSUE. THE TIRES HAVE NOT BEEN REPLACED. THE TIRES WERE INSPECTED AND IT WAS DETERMINED THAT THE TIRES WERE DRY ROTTED. THE TIRES WERE CRACKING AORUND THE RIM. UPDATED 12/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173985November 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILURE OF TRANSMISSION TO SHIFT, OR DROP OUT OF GEAR AT HIGHWAY SPEEDS. TOLD IT IS THE INPUT SPEED SENSOR. COMMON FAILURE ON THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173994November 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AUTOMATIC TRANSMISSION SHIFTED GEARS ERRATICALLY AND THE VEHICLE OPERATED AT A REDUCED SPEED WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE INPUT SPEED SENSOR OF THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173670November 16, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN FUEL TANK IS FULL AND CAR IS STOPPING AND ACCELERATING, BUBBLING SOUND COMES FROM THE FUEL TANK. I WENT DEALER BUT THEY SAID IT IS NORMAL AND THEY CAN'T DO ANYTHING ABOUT IT. I CALLED HYUNDAI CONSUMER SERVICE, THEY SAID FUEL TANK MAKES SOUND BECAUSE THEY HAVE CHANGED MATERIAL OF THE TANK. THEY ALSO SAID OTHER CAR'S FUEL TANK MAKE SAME SOUND.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173354November 13, 2006
ELECTRICAL SYSTEM
RADIO DISPLAY GOES OUT FREQUENTLY. ALMOST IMPOSSIBLE TO READ RADIO STATION FREQUENCY. HAVE TO CONSTANTLY TAP ON THE RADIO NEAR THE DISPLAY TO GET IT TO FUNCTION FOR A SHORT TIME. NOTIFIED THE DEALER. I WAS TOLD THAT THE RADIO WARRANTY HAD EXPIRED THE WEEK BEFORE. SERVICE TECH SAYS HIS SONATA DID THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173417November 13, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE HAD MY 2006 HYUNDAI SONATA GLS SINCE OCTOBER 2005. FROM THE BEGINNING I HAVE HAD A PROBLEM WITH THE PASSENGER SIDE AIR BAG LIGHT. THE SENSOR WILL NOT DETECT A PASSENGER IN THE SEAT (VARYING WEIGHTS) MANY TIMES THUS NOT ALLOWING THE AIRBAG TO BE TRIPPED IF AN ACCIDENT OCCURS. A HYUNDAI FORUM FOR OWNERS NOTES THIS PROBLEM IS BEING EXPERIENCED BY MANY MANY OTHER SONATA OWNERS. WE HAVE ALL COMPLAINED TO OUR DEALERS AND ARE BEING TOLD THAT IT HAS TO DO WITH THE OCCUPANT'S POSITION IN THE SEAT. MOVING AROUND DOESN'T HELP AT ALL. HYUNDAI IS WELL AWARE OF THIS SAFETY PROBLEM AND REFUSES TO ISSUE A RECALL OR TO EVEN ACKNOWLEDGE THE EXISTENCE OF THE PROBLEM. A RECALL HAS BEEN PREVIOUSLY ENACTED FOR ANOTHER MODEL BY HYUNDAI WITH THE SAME PROBLEM. IT IS BAD SENSORS AND IS GOING TO GET SOMEONE KILLED!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172721November 6, 2006
AIR BAGS:ON-OFF SWITCH ASSEMBLY
TO WHOM IT MAY CONCERN, I AM WRITING THIS IN REGARDS TO A SERVICE PROBLEM I AM ENCOUNTERING CONCERNING MY 2006 HYUNDAI SONATA. I HAVE TAKEN THE VEHICLE IN FOR SERVICE TWO TIMES FOR A PROBLEM WITH THE PASSENGER AIR BAG SYSTEM, AND TWO TIMES NOW I HAVE BEEN TOLD THEY CANNOT FIND ANYTHING WRONG. THE PROBLEM WITH THE VEHICLE IS THAT WHEN MY WIFE IS IN THE PASSENGER SEAT, THE PASSENGER AIR BAG OFF LIGHT REMAINS ON. IT WORKS PROPERLY WHEN I AM IN THE SEAT. THE SERVICE REPRESENTATIVE TOLD ME THAT THIS HAPPENS OCCASIONALLY WITH THIS TYPE VEHICLE AND THERE IS NOTHING THEY CAN DO ABOUT IT. THIS IS AN UNACCEPTABLE RESPONSE AND I WANT THIS DISCREPANCY FIXED. THE HYUNDAI COMPANY PRIDES ITSELF ON ALL THE SAFETY FEATURES. IF THEY DON'T WORK PROPERLY, I WOULD THINK YOU WOULD DO ALL YOU CAN TO FIX IT. AS FOR THIS SERVICE DEPARTMENT, I WILL NOT BE RETURNING IT THERE UNLESS IT IS FOR WARRANTY SERVICE. THE LAST TIME I HAD IT IN FOR THIS THEY SAID THEY WOULD CALL SOMEONE FOR TECH ASSIST AND GET BACK WITH ME. I DON'T KNOW IF THEY EVER CONTACTED ANYONE, BUT I KNOW THEY DID NOT CALL BACK. BELOW IS MY INFORMATION: JAY MCKAY 2006 SONATA STEVENSON HYUNDAI, JACKSONVILLE NC IF YOU CANNOT HELP ME WITH THIS, PLEASE FORWARD TO APPROPRIATE DEPARTMENT, OR LET ME KNOW WHO TO SEND IT TO.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172497November 2, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172295October 31, 2006
AIR BAGS
DT*: THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THERE WAS A NHTSA RECALL, #01V347000 , REGARDING THE AIR BAGS. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172010October 27, 2006
FUEL SYSTEM, GASOLINE
I PURCHASED A NEW 2006 HYUNDAI SONATA IN JUNE 2006. IMMEDIATELY AFTER PURCHASING THE CAR I NOTICED UPON FILLING UP THE TANK WITH GAS I COULD HEAR A LOT OF NOISE COMING FROM THE REAR OF THE CAR. IT IS A LOUD SLOSHING OF THE GAS THAT CAN BE HEARD INSIDE THE CAR. IT SPLASHES BACK AND FORTH UPON STOPPING AND ACCELERATING AND IS LOUD ENOUGH TO BE HEARD OVER THE RADIO. IT ALSO CREATES SUCH A NOISE THAT MAKES IT SEEM LIKE THERE IS SOMETHING WRONG WITH THE BRAKES ON THE LEFT SIDE. IT SOUNDS AT TIMES AS IF I AM DRAGGING SOMETHING WHEN STOPPING. I HAVE CONTACTED THE DEALER A COUPLE OF TIMES INQUIRING ABOUT THIS AND HAVE GOTTEN NO HELP. ON OCTOBER 16, 2006 I BROUGHT THE CAR IN TO HYUNDAI TO HAVE THIS PROBLEM INSPECTED, AND THEY TOLD ME THAT I HAD SUPER SENSITIVE HEARING AND THAT IT IS A AND I QUOTE "A CHARACTERISTIC OF THE VEHICLE" AND THERE WAS NOTHING THAT THEY WERE GOING TO DO ABOUT IT. I FEEL THAT I PURCHASED A NEW CAR AND I SHOULD NOT HEAR A PEEP OUT OF IT. THIS GREATLY CONCERNS ME BECAUSE I CAN TELL YOU SOMETHING IS NOT RIGHT WITH THE CAR AND I AM NOT SURE HOW TO GO ABOUT THIS WHEN I AM GETTING NOWHERE WITH HYUNDAI MYSELF. I AM ALSO CONCERNED SAFETY WISE DUE TO THE FACT THAT IT IS DEALING WITH FUEL. ALTHOUGH THE NOISE STOPS WHEN THE TANK FALLS BELOW 1/2 I SHOULD NOT BE AFRAID TO FILL MY GAS TANK UP FOR FEAR OF WHAT COULD GO WRONG. I HOPE YOU CAN HELP ME. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171904October 26, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR SEEMS TO LOSE POWER AND THEN JERKS BACK ON. ONLY LASTS ABOUT 1 SECOND. I PURCHASED THIS CAR USED WITH AROUND 13000 MILES. THIS HAS HAPPENED ABOUT 10 TIMES DURING THE 8 MONTHS I HAVE OWNED THE CAR. DEALER SAYS WITHOUT A TROUBLE LIGHT/ERROR CODE THERE IS NOTHING THEY CAN DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170634October 12, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY ILLUMINATED INDICATING IT WAS INOPERATIVE ALTHOUGH A PASSENGER WAS SEATED WITH THE SEAT BELT ENGAGED. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM PERSISTED AND THE VEHICLE WAS RETURNED TO THE DEALER FOR FURTHER INSPECTION WHO DETERMINED THE AIRBAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED. THE DEALER REPLACED THE SEAT BOTTOM. UPDATED 01/10/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170655October 12, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIRBAG LIGHT INTERMITTENTLY ILLUMINATED INDICATING THE PASSENGER SIDE AIRBAG WAS INOPERATIVE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DUPLICATED THE PROBLEM, BUT WAS UNABLE TO DETERMINE THE EXACT CAUSE OF THE AIR BAG LIGHT ILLUMINATION. THE PROBLEM PERSISTED, AND THE MANUFACTURER WAS ALERTED. THE DRIVERS SIDE DOOR DIDN'T LOCK AUTOMATICALLY. UPDATED 11/21/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170470October 11, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE TIMING CHAIN TENSIONER ON MY 2006 HYUNDAI SONATA WAS DEFECTIVE AND CAUSED THE CHAIN TO GAIN SLACK CAUSING THE ENGINE TO FAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170461October 10, 2006
TIRES
I WAS DRIVING TO ARIZONA FROM TEXAS ON INTERSTATE 10 IN A RAIN STORM WHEN MY CAR STARTED TO FISHTAIL. I THOUGHT IT WAS HYDROPLANING, BUT IT WAS SOON TOTALLY OUT OF CONTROL AND I STARTED TO APPLY THE BRAKES. MY CAR STARTED SPINNING AND SPUN ACROSS THE 15 FOOT GRASSY MEDIAN WHICH SLOPED DOWN ABOUT TWO FEET, PROCEEDED ACROSS THE TWO LANES OF ONCOMING TRAFFIC, CONTINUED DOWN A THREE FOOT SLOPED GRASSY MEDIAN ABOUT THREE FEET WIDE AND FINALLY CAME TO A STOP ON THE FRONTAGE ROAD. MY BACK TIRE HAD GONE FLAT!! WHEN I GOT TO ARIZONA I BROUGHT MY CAR IN TO DISCOUNT TIRE (WHERE I HAD PURCHASED THE FIRST TWO TIRES) TO HAVE THE RIMS AND TIRES CHECKED. THEY CHANGED THE TIRE BUT COULD FIND NO NAIL OR ANY REASON FOR THE TIRE GOING FLAT. THE OTHER REAR TIRE ALSO HAD TO BE CHANGED BECAUSE THERE WERE CRACKS IN THE TIRE (THE 2 REAR TIRES HAD 20,000 MILES ON THEM). I WAS TOLD THE RIMS WERE DAMAGED, BUT NOT TO THE EXTENT THAT THEY NEEDED TO BE REPLACED. THE TWO FRONT TIRES HAD TO BE REPLACED AT 17,000 MILES BECAUSE THEY BOTH HAD BUBBLES. I BELIEVE I RECEIVED FOUR DEFECTIVE TIRES WHEN I PURCHASED MY CAR BECAUSE THESE MICHELIN TIRES SUPPOSED TO BE GOOD FOR AROUND 50,000 MILES. I WENT ON THE INTERNET AND FOUND A SITE OF UNHAPPY MICHELIN CUSTOMERS WITH THEIR HORROR STORIES. I PRINTED TEN PAGES OF COMPLAINTS, TWO VERY SIMILAR TO MINE WHERE THE TIRE WENT FLAT FOR NO APPARENT REASON, OTHERS THAT HAD BLOWOUTS ON ALMOST NEW TIRES. ONE CUSTOMER STATED THAT HE WAS TOLD TO RETURN THE TIRE (AS I WAS) AND ABOUT A WEEK LATER WHEN HE CALLED HE WAS TOLD THERE WAS NOTHING WRONG WITH THE TIRE. HE RECEIVED A NOTICE FROM THE POSTAL SERVICE THAT THE TIRE HAD BEEN DELIVERED AND IT WAS DATED AFTER THE CONVERSATION HE HAD WITH MICHELIN! JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10170308October 9, 2006
STRUCTURE:FRAME AND MEMBERS
THE ALIGNMENT APPEARED TO BE OFF ON MY 2000 HYUNDAI SONATA. ON OCT. 1, 2006, THE VEHICLE WAS INSPECTED AT A LOCAL FIRESTONE STATION. THE MANAGER SHOWED ME THE CAUSE OF THE MIS-ALIGNMENT: THE ORIGINAL ENGINE CRADLE HAD NEARLY RUSTED THROUGH ON THE PASSENGER SIDE OF THE CAR. THERE WAS A RUSTED OUT HOLE IN THE ENGINE CRADLE THAT MY HAND COULD HAVE FIT THROUGH. THE VEHICLE WAS SUBSEQUENTLY TOWED TO A HYUNDAI DEALER'S SERVICE CENTER. DUE TO THE PRICE OF THE REPAIRS COMPARED TO THE VALUE OF THE CAR, I ELECTED TO FORGO REPAIRS. THE CAR WILL BE SOLD TO A SALVAGE YARD FOR PARTS. THE CAR HAD BEEN AT A HYUNDAI DEALER FOR REPAIRS IN OHIO IN MARCH AND MAY 2006. AT NEITHER TIME WAS RUST IDENTIFIED AS A THREAT TO THE INTEGRITY OF THE VEHICLE. THANKFULLY, THE DEFECT WAS DISCOVERED BEFORE ACCIDENTS OR INJURIES OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170320October 9, 2006
LATCHES/LOCKS/LINKAGES
I NOTICED AROUND THIS TIME THAT THE LATCH HOLDING THE CENTER CONSOLE SHUT IN MY 06 SONATA WAS LOOSE. I TRIED TO PUT IT BACK INTO PLACE, BUT IT THEN BROKE FREE IN MY HANDS. THE CONSOLE WILL FLING OPEN OVER MOST SPEED BUMPS. I'M WORRIED IN A CRASH THAT ANYTHING INSIDE OF IT WILL FLY ALL OVER THE PLACE. PLUS THERE IS A POTENTIAL FOR THIS TO SURPRISE THE DRIVER AND CAUSE A CRASH. A LOCAL DEALERSHIP WILL BE REPLACING THE WHOLE CONSOLE, BUT I WANTED TO FILE A REPORT AND SEE WHETHER OR NOT THIS IS AN ISOLATED INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170065October 6, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIR BAG ACTIVATION WARNING LIGHT ILLUMINATED ON AN INTERMITTENT BASIS FROM THE TIME OF PURCHASE, WHEN THE PASSENGER SEAT WAS OCCUPIED. THE DEALER PERFORMED A DIAGNOSTIC AND HELD A CONFERENCE CALL WITH A TECHNICIAN FROM THE MANUFACTURER. THE CONTACT WAS INFORMED THE SENSOR WAS WORKING WITHIN NORMAL OPERATING STANDARDS. THE SENSOR CONTINUED TO OPERATE ON AN INTERMITTENT BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata