Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10283018September 6, 2009
SERVICE BRAKES, HYDRAULIC
REAR DISC BRAKE CALIPERS REMAIN CLOSED DUE TO CORROSION ON SLIDE??? RESULTING IN NEED OF REPAIR WORN PADS AND ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283026September 6, 2009
SERVICE BRAKES, HYDRAULIC
LEFT REAR BRAKE LOCKED UP ON 2007 HYUNDAI SONATA. DEALER LOOKED AT IT AND DETERMINED THE BRAKE CALIPER WAS STUCK DUE TO CORROSION AND BRAKE DUST BUILDUP, CAUSING THE BRAKE TO BE APPLIED 100% OF THE TIME, THUS WEARING AWAY THE PAD AND CAUSING THE BACKING PLATE TO CONTACT THE ROTOR. DEALER SAID THIS WAS A COMMON FAILURE ON SONATA IN AREAS WHERE ROAD SALT IS USED. PADS REPLACED AND ROTORS RESURFACED. NOT COVERED UNDER WARRANTY. CAR HAS 20,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282953September 5, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PURCHASED A 2009 SONATA IN SPETEMBER OF 2008, THE AIR CONDITIONER DOES NOT DRAIN AND HAS DEVELOPED A MOLD SMELL WHEN AIR IS ON. RETURNED TO DEALER, THEY WANT TO "CLEAN" EVAPORATOR WITH A FOAM CLEANER AT A COST OF OVER $100.00. THE TECH SAID TO DRIVE CAR IN THE OUTSIDE AIR CIRCULATOR AND NOT THE RECYCLE AIR ENGAGED, SINCE I REFUSED THE "CLEANSING". THIS MAKING ME SICK, FRIEND HAS A 2009 SANTA FE WITH SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282976September 5, 2009
SERVICE BRAKES, HYDRAULIC
2007 HYUNDAI LEFT REAR BRAKE PAD FAILED - DAMAGING ROTOR - OVER HEATING AND WARPING ON A CAR WITH LESS THAN 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282787September 3, 2009
STRUCTURE:FRAME AND MEMBERS, WHEELS
I WAS APPROACHING A RED LIGHT AND WHEN I PRESSED MY BRAKES MY DRIVING AXLE SEPARATED FROM MY FRONT DRIVER'S SIDE TIRE. AFTER THAT HAPPENED A MECHANIC LIFTED MY CAR UP AND WE SAW THAT THE FRAME WAS ALMOST COMPLETELY COVERED WITH RUST. I CALLED THE CUSTOMER SERVICE NUMBER FOR THE COMPANY THAT MAKES THE VEHICLE WHERE I WAS INFORMED THAT THE VEHICLE FRAME IS UNDER RECALL AND IS TO BE REPLACED. ONCE THE VEHICLE WAS TAKEN TO THE CAR DEALERSHIP, THE SERVICE DEPARTMENT INFORMED ME THAT THE BOLTS HAD SEIZED TO THE FRAME BECAUSE OF THE RUST AND THE ONLY WAY TO REPLACE THE FRAME WOULD BE TO CUT THE BOLTS OFF. BY DOING SO OTHER PARTS WOULD HAVE TO BE REPLACED RESULTING IN FEES COMING TO A TOTAL OF $3500, WHICH IS MORE THAN THE VALUE OF THE CAR. BECAUSE THE FRAME WAS UNDER RECALL, I WAS UNDER THE ASSUMPTION THAT ALL DAMAGE TO THE CAR RESULTING FROM THE RECALLED FRAME WOULD BE COVERED BUT THE DEALERSHIP REFUSES TO COVER THE PARTS AND LABOR RESULTING FROM THE RUSTY FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283190September 2, 2009
AIR BAGS
2006 HYUNDAI SONATA HAS A AIR BAG PROBLEM. *NJ THE CONSUMER WAS INFORMED THE PASSENGER SIDE BUCKLE NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282594September 1, 2009
FUEL SYSTEM, GASOLINE
CAN'T PUT GAS IN MY TANK, I WOULD HAVE TO SLOWLY PUT IT IN AND SOMETIMES I ONLY CAN GET 4-6 DOLLARS ALTHOUGH I HAVE DRIVEN ALL DAY AND MY GAS HAND STATES THAT I AM ON EMPTY. I REALLY FEEL THAT THIS IS A SAFETY HAZARD, I COULD POSSIBLE RUN OUT OF GAS WHILE DRIVING AND CAUSE A COLLISION, OR JUST OVER FLOW MY GAS TANK, THIS I AM VERY, VERY CONCERN ABOUT. PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282351August 31, 2009
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2004 HYUNDAI SONATA - INTERIOR DOOR HANDLE CAUSED HAND LACERATION BY PEELING CHROME PLATING /CRACK IN DOOR HANDLE ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10282296August 30, 2009
LATCHES/LOCKS/LINKAGES
2004 HYUNDAI SONATA - THE INTERIOR HANDLES HAVE DEVELOPED VERY SHARP EDGES WHICH WE DID NOT NOTICE UNTIL I SLICED MY MIDDLE FINGER OPEN YESTERDAY WHILE TRYING TO OPEN THE DOOR. UPON CLOSER INSPECTION, BOTH FRONT DOOR HANDLES HAVE RAZOR-SHARP EDGES IN PLACES. I HAVE NOT YET HAD THE OPPORTUNITY TO CONTACT HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10282306August 30, 2009
STRUCTURE:BODY:DOOR
REPEATED USE OF INTERIOR DOOR HANDLES ON MY 2002 HYUNDAI SONATA CAUSED WEAR OF THE CHROME PLATING AND HANDLES CRACKED AND THEN HAD SHARP EDGES WHICH CUT MYSELF AND SOME OF MY PASSENGERS AND THEN I HAD TO TAPE THEM. I TOOK CAR BACK TO 2 DEALERS, 1 DIDN'T RESPOND AND THE OTHER FIXED THE PROBLEM WITH A BANDAID, LITERALLY. THEY FIXED IT BY PUTTING A CHROME ADHESIVE PAD OVER EACH OF THEM, WHEN I DROVE THE CAR OUT OF THE LOT AND IT WAS PARKED IN THE SUN, THE CHROME PLATED ADHESIVE STRIPS CAME LOOSE. I FEEL THE NEED TO FULLY REPLACE ALL THE DEFECTIVE DOOR HANDLES. THIS DIDN'T RESOLVE THE PROBLEM AND ONLY MADE IT WORSE WITH THE DOORHANDLES BEING STICKY AND UNABLE TO OPEN AT TIMES UNTIL YOU STICK THE ADHESIVE STRIP BACK ON. I LOVE MY CAR AND HYUNDAI BUT DON'T THINK THEY DID THE RIGHT THING WITH JUST MASKING THE PROBLEM TO SAVE A LITTLE MONEY. PLEASE HELP! NO DEATHS, BUT THERE WERE THREE PEOPLE WHO WERE INJURED BY CUTTING THROUGH THE SKIN AND WOULD HAVE BEEN IN BAD SHAPE HAD I TAKEN A HEMOPHILIAC WITH ME AT SOME POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282055August 28, 2009
EXTERIOR LIGHTING
I RECEIVED A RECALL LETTER ON MY 2006 HYUNDAI SONATA REGARDING THE STOP LAMP SWITCH. I KNEW I HAD THIS PROBLEM, BUT WHEN I TOOK IT IN ON JUNE 24, 2009, I WAS TOLD IT WOULD COST ME APPROXIMATELY $275.00 TO REPAIR. I CANNOT AFFORD SUCH REPAIR. THEN THE MANAGER OF THE SERVICE DEPT. CAME AND OFFERED TO REPAIR IT FOR LESS, BUT THAT HE WOULD CALL ME LATER WITH A QUOTE. I NEVER RECEIVED SUCH A CALL. TODAY, I TOOK MY CAR BACK TO SERVICE DEPT. AT 7:00 IN THE MORNING AND WAS TOLD IT WOULD TAKE UNTIL ABOUT 7:00 IN THE EVENING TO REPAIR, WHEN I TOLD THEM I COULD NOT BE WITHOUT A CAR THAT LONG, I WAS TOLD THAT THEY HAD TO SEE IF EVEN MY CAR QUALIFIED FOR THIS RECALL. THE PERSON CAME BACK TO SAY THAT MY CAR DID NOT. I WOULD LIKE A RESPONSE TO THIS REQUEST. THE WOMAN TAKING DOWN MY INFORMATION DID NOT EVEN LISTEN TO THE OTHER THINGS I WAS COMPLAINING ABOUT, SUCH AS A RUBBER (DO NOT KNOW CORRECT NAME) FELL OFF FROM THE SUNROOF AND OTHER ITEMS. SHE DID NOT EVEN HEAR ABOUT THOSE ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281953August 27, 2009
SERVICE BRAKES, HYDRAULIC
2007 HYUNDAI SONATA GLS W/17,000 MILES.CAR HAS BEEN SERVICED EITHER BY DEALER OR BY CAR-X EVERY 3,000 MILES SINCE PURCHASE AUG. OF 07. UPON BRINGING THE VEHICLE IN FOR SERVICE AT 17,286 MILES(TIRE ROTATION, OIL, LUBE, & FILTER) MECHANIC NOTICED LEFT REAR BRAKES WERE COMPLETELY GONE RIGHT DOWN TO THE METAL. UPON INSPECTION OF REMAINING 3 WHEELS HE FOUND THEY WERE IN EXCELLENT CONDITION PERTAINING TO THE MILEAGE ON THE VEHICLE. I TOOK THE DAMAGED PARTS TO THE DEALERSHIP AND THE SERVICE MANAGER DID NOT EVEN ACKNOWLEDGE MY COMPLAINT OF ONLY 1 WHEEL HAVING A PROBLEM. WHEN I RETURNED HOME I CALLED HYUNDAI IN CALIF. AND TOLD THEM ABOUT MY PROBLEM.SHE ASKED QUESTIONS AND WAS COURTEOUS BUT I COULD TELL SHE KNEW ABOUT THE BRAKE PROBLEM ON THIS VEHICLE .SHE CALLED ME BACK THE NEXT DAY (AUG.27TH) ,AND INFORMED ME SHE CALLED 2 OF THE DEALERSHIPS I HAD THE VEHICLE SERVICED AT AND THEY SAID THE BRAKES WERE CHECKED???? SHE THEN INFORMED ME THE SERVICE MGR. SAID I DID NOT HAVE A LEGITIMATE COMPLAINT AND COULD DO NOTHING FOR ME. I WAS TOLD THIS PROBLEM WAS DEFINITELY A SAFETY ISSUE AND HAD THAT WHEEL LOCKED UP FROM THE DAMAGED BRAKE PAD IT COULD HAVE CAUSED AN ACCIDENT. I'M HOPING YOU CAN DO SOMETHING FOR ME IN THIS MATTER AS HYUNDAI WILL NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282001August 27, 2009
VISIBILITY
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHEN EVER THE CONTACT DROVE THE VEHICLE BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS FELL DOWN WITHOUT WARNING AND BLOCKED THE DRIVERS VIEW IN FRONT OF HIM. THE DEALER STATED THAT THE SUN VISORS WOULD NEED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 45000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281838August 26, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE INTERIOR DOOR HANDLES WERE DEFECTIVE. THE CHROME HANDLES EXHIBITED EXCESSIVE CRACKS, PEELING AND SHARP EDGES AS A RESULT OF CONTINUOUS USE. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER, NHTSA CAMPAIGN ID NUMBER 09V171000 (LATCHES/LOCKS/LINKAGES;DOORS;LATCH). AN AUTHORIZED DEALER PERFORMED THE RECALL REPAIRS. THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES WERE REPLACED. THE OTHER TWO DOOR HANDLES WERE NOT DEFECTIVE AND THE TECHNICIAN AFFIXED CHROME TAPE ON THE HANDLES, POSSIBLY TO AVOID THE CONSEQUENCE. THE CONTACT WAS DISPLEASED WITH THE TAPE REMEDY. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 54,000. UPDATED 9/23/09 *CN UPDATED 09/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281732August 25, 2009
ELECTRICAL SYSTEM
I PULLED OUT INTO THE ROAD FROM A STOP SIGN AND MY CAR LOSS POWER AS THERE WAS ONCOMING TRAFFIC ALMOST COMING TO A COMPLETE STOP. I HAD TO COME COMPLETELY OFF THE GAS PEDAL AND STOP, AS I RESUMED THE CAR BEGAN JERKING AND SLOWING RESUMING SPEED. I WAS ALMOST REAR ENDED WITH MY KIDS SITTING IN THE BACK SEAT. THE ALSO DID THE SAME THING AGAIN AS I BEGIN TO DRIVE UP A INCLINE/HILL, IT LOSS POWER. I EXPERIENCE THIS PROBLEM AT LEAST 3-4 TIMES A WEEK. I HAVE RESEARCHED THAT THERE WAS AN ELECTRICAL PROBLEM IN 2000 HYUNDAI SONATA, V-6 CARS AND CONTACTED THE DEALERSHIP AND THAT STATED THAT MY CAR WAS NOT INCLUDED IN THE RECALL. I WAS ALSO TOLD THAT I HAD SEVERAL REPAIRS DONE FROM PREVIOUS RECALLS. I INFORMED THE CUSTOMER SERVICE PERSONNEL THAT I HAD NOT RECEIVED ANY NOTIFICATIONS IN THE MAIL REGARDING RECALLS. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY WHILE DRIVING THE VEHICLE AS WELL AS MY OWN. COULD SOMEONE PLEASE HELP ME IN RESOLVING THIS ISSUE? I DID LET CAPITAL HYUNDAI LOOK AT MY VEHICLE A WHILE BACK AND WAS TOLD THAT MY CAR NEED TO HAVE SOME SENSORS REPLACED AT MY OWN EXPENSE. IF THERE WAS A RECALL ON THE 2000 MODEL, SHOULD THEY NOT COVER THIS MATTER? IF THE COMPANY IS SHOWING THAT THERE ARE POSSIBLE REPAIRS THAT HAVE ALREADY BEEN DONE BASED ON RECALLS REGARDING SENSORS AND ELECTRICAL ISSUES, ARE THEY RESPONSIBLE FOR MAKING SURE THE PROBLEM IS REMEDIED IF IT DIDN'T CORRECT THE PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281548August 24, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2003 HYUNDAI SONATA. DURING A ROUTINE OIL CHANGE THE DEALER REPAIRED RECALL #09V171000, COMPONENT: LATCHES/LOCKS/LINKAGES:DOORS:LATCH HYUNDAI RECALL# 093. THE REPAIR CONSISTED OF PLACING A PLASTIC COVER ON THE DOOR HANDLE. THE MILEAGE WAS 42,193.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281594August 24, 2009
VISIBILITY
I WAS DRIVING IN MY 2006 HYUNDAI SONATA AND I TURNED INTO THE SUN PULLED DOWN MY VISOR AND IT BROKE AND WOULDN'T STAY UP TWO WEEKS LATER THE PASSENGER SIDE DID THE SAME THING U WOULDN'T THINK A VISOR WAS A SAFETY ISSUE BUT IT SURE IS WHEN IT WONT STAY UP OR OUT OF YOUR FACE I TOOK IT TO A LOCAL DEALER THEY SAID THEY HAVE A RECALL BUT THAT MINE WASN'T ON IT APPARENTLY THE PROBLEM IS MORE WIDE SPREAD THEN THEY SAY THE LOCAL DEALER SAYS HE REPLACES ATLEAST ONE A DAY THAT ISN'T UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281626August 24, 2009
SUSPENSION, SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
I OWN A 2000 HYUNDAI SONATA. WHILE DRIVING MY CAR AT ABOUT 20-30 MPH MY SUB-FRAME COLLAPSED WHICH CAUSED MY FRONT DRIVERS SIDE TIRE TO COME COMPLETELY OFF. WHEN THE SUBFRAME COLLAPSED IT FELL ON MY AXLE WHICH DAMAGED. WHILE THERE WAS A RECALL ON THE SUBFRAME MY AXLE WAS NOT COVERED EVEN THOUGHT THE SUBFRAME COLLAPSING IS A DIRECT RESULT OF MY TIRE AND AXLE DETACHING FROM MY CAR. AFTER VOICING MY CONCERN HYUNDAI STATED TO ME THAT THEY DO NOT COVER SUBSEQUENTLY DAMAGE AND THAT WAS NOTHING ELSE TO BE SAID OR DONE. THIS TO ME IS A BUNCH OF CRAP! IF THE SUBFRAME WAS NOT DEFECTIVE I WOULD OF NEVER ENDURED THESE PROBLEMS WITH MY VEHICLE. I HAVE NOT HAD ANY MAJOR PROBLEMS WITH MY CAR UNTIL NOW. I HAVE CONTACTED HYUNDAI'S CONSUMER RELATIONS AND THEY HAVE DONE NOTHING NO ONE IS TAKING RESPONSIBILITY. I WILL CONTACT MY ATTORNEY GENERAL ABOUT THIS. THIS IS NOT FAIR! THANK GOD I WAS NOT SERIOUSLY HURT BECAUSE I WOULD HAVE BEEN ON MY OWN. AS THEY SAID THEY DO NOT COVER SUBSEQUENTLY DAMAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281466August 23, 2009
AIR BAGS:FRONTAL
IT WAS PURCHASED MARCH 2008 FROM DAVE MENGAY IN RAINBOW CITY, ALABAMA. WITHIN WEEKS OF OWNING THIS VEHICLE, I NOTICED THAT THE PASSENGER AIRBAG OFF LIGHT WAS NOT GOING OFF WHEN ADULTS WERE SEATED. PER THE MANUAL, THIS LIGHT SHOULD ONLY BE ON WHEN PASSENGERS LESS THAN FIFTY POUNDS WERE SEATED IN MY FRONT PASSENGER SEAT. FOR MY FIRST OIL CHANGE IN JUNE 2008, I TOOK MY CAR TO THE HYUNDAI DEALER IN HUNTSVILLE, ALABAMA TO HAVE SERVICED AND TO CHECK THE PROBLEM WITH THE PASSENGER AIRBAG LIGHT. AT THE TIME, THE SERVICE DEPARTMENT WAS NOT ABLE TO DUPLICATE THE ISSUES. I LATER CALLED BACK, AND WAS TOLD THAT THEY ARE AWARE OF THE ISSUE AND THAT MY SEAT MAY NEED TO BE SERVICED IN CALIFORNIA. AFTER MY MOVE TO ILLINOIS, I TOOK MY CAR TO BE SERVICED FOR THE PASSENGER AIRBAG LIGHT. AT THIS TIME, I HAVE HAD MY CAR SERVICED FOR THIS ISSUE AT LEAST EIGHT TIMES. THIS IS TRULY RIDICULOUS. THE AIRBAG IS ONE OF THE SAFETY FEATURES THAT HAVE DECREASED ACCIDENT RELATED FATALITIES. IN THE EVENT OF A CRASH, MY PASSENGER MAY NOT BE PROTECTED DUE TO THE ISSUE. I HAVE ATTEMPTED TO FOLLOW UP WITH MY LOCAL HYUNDAI DEALER MANY TIMES WITH THIS ISSUE. JUST RECENTLY, A SERVICE REPRESENTATIVE, TOLD ME THAT SHE WAS WORKING WITH THE HYUNDAI CUSTOMER SERVICE AND THEY WANTED TO TRY ONE LAST OPTION BEFORE SEEING WHAT ELSE COULD BE DONE. ON THE SAME DAY OF MY LAST SERVICE APPOINTMENT, THE PROBLEM REAPPEARED. I CONTACTED HER A FEW DAYS LATER. DESPITE HER PROMISES OF CALL BACKS, I HAVE NEVER RECEIVED ONE. I CALLED LAST SATURDAY, AUGUST 15, 2009 TO INFORM THE MANAGERIAL STAFF THAT I WAS ABOUT TO WRITE TO CONSUMER AFFAIRS AND WANTED TO GIVE THEM ONE MORE ATTEMPT TO HELP ME. THE SALES MANAGER, PROMISED TO CALL ME BACK ON MONDAY AFTER 2 PM. NOT ONLY DID HE NOT CALL ME BACK, BUT WHEN I CALLED HIM ON THE MONDAY, HE TOLD ME THAT HE WAS WAITING ON A CALL BACK AND WOULD CALL ME BACK BY 9 PM WHICH HE DID NOT. NOW MY ESC LIGHT IS COMING ON WHILE I AM DRIVING. I HAVE HAD IT SERVICED FOR THIS BUT IT STILL DOES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281427August 22, 2009
VISIBILITY
BOTH SUN VISORS ON MY 2006 HYUNDAI SONATA BROKE AND FALL DOWN WHILE DRIVING. THIS HAS BEEN A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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