Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10287241October 13, 2009
SUSPENSION:FRONT
I WAS USING THE AS NORMAL, THEN THE CAR BEGAN TO PULL TO THE RIGHT. MY FIRST THOUGHT WAS THAT I NEEDED AN ALIGNMENT, BUT AS I WAS PULLING INTO A STORE I HEARD A POP AND THEN THE RIGHT WHEEL WOULD NOT ROLL. I THEN CONTACTED A TOW TRUCK TO HAVE IT TOWED. I GOT THE CAR A HYUNDAI SONATA LIFTED ON JACKS AND JACK STANDS AN NOTICED RUST AND CORROSION ON THE SUBFRAME AND SEEN THAT THE ARMS CONNECTING THE WHEEL COMPONENTS TO THE FRAME HAD BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287075October 12, 2009
STRUCTURE:FRAME AND MEMBERS
EXCESSIVE SUB FRAME RUST CAUSED IT TO BRAKE, AND AS A RESULT PRACTICALLY DISABLED DRIVING AND ALMOST LED TO AN ACCIDENT ON HIGHWAY. CONTROL OF THE VEHICLE IS VERY DANGEROUS, AS THE WHEELS ARE ANGLED DIFFERENTLY BECAUSE OF THE SUB FRAME BENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287097October 12, 2009
STRUCTURE:FRAME AND MEMBERS
RE: HYUNDAI '04 SONATA - BOUGHT NEW AT KEY HYUNDAI BRANFORD CT RECEIVED RECALL NOTICE RE RUSTING SUBFRAMES. ISSUES I'VE HAD OVER LAST 12 MONTHS: STEERING WHEEL PULLING TO ONE SIDE - ALIGNMENT WAY OFF - FIXED, PROBLEM RECURRED. INTERMITTENT NOISES COMING FROM ?WHEELS STEERING COLUMN, ESP.WHEN TURNING CORNERS - SEEMS TO BE TWO SEPARATE DISTINCT NOISES. RECENTLY STEERING WH. WITH RHYTHMIC SHIMMY, INTERMITTENT. TOOK CAR INTO KEY H.FOR INSPECTION - TOLD IT NEEDS NEW SUBFRAME (6 HR.JOB) BUT NO ALIGNMENT WILL BE DONE, NO LOANER OR RENTAL WOULD BE GIVEN. CALLED HYUNDAI CUST. CENTER. TOLD THAT AN ALIGNMENT, RENTAL "..WASN'T PART OF THE DEAL" THEY PUT THE ONUS ON NHTSA - SAYS YOU DIDN'T TELL THEM THEY HAD TO DO ANY MORE THAN REPLACE THE S.F. MY REGULAR MECHANIC SAYS THAT IT IS WORRISOME THAT NO ALIGNMENT WILL BE DONE. "HOW CAN THEY DO ALL THAT FRONT END WORK AND NOT REALIGN THE WHEELS?" REGARDING A REPLACEMENT VEHICLE FOR THE DAY, CONSIDERING THE SUBFR. HAS TURNED OUT TO BE MAJOR 'LEMON', YOU'D THINK AS A GESTURE OF GOOD WILL, HYUNDAI WOULD PAY ANOTHER $25 - 30 FOR A RENTAL. THEIR CUST. ASSIS. CENTRE IS A JOKE. THE GIRL HANDLING CALLS KNOWS NOTHING ABOUT MECHANICS, HAS NO AUTHORITY AND JUST KEEPS SAYING SHE'S SORRY BUT THIS IS NHTSA'S DEAL, NOT HYUNDAI. ANOTHER ISSUE- WITH THE S.F. RECALL NOTICE, I RECEIVED A 2ND NOTICE RE: CHROME HANDLES PEELING ON INSIDE DOOR. MINE PEELED THE FIRST YEAR I HAD THE CAR - ABRASION TO MY FINGER. I TAPED THE HANDLE AND DIDN'T COMPLAIN. THE SERVICE MANAGER LAST WEEK TOLD ME RECALL GOES TO '03 MODELS (WHY DID I GET THE NOTICE?) AND SAYS I CAN PAY $90 FOR CHROME REPLACEMENT. AND BY THE WAY, ALSO HANDED ME $2500 WORTH OF OTHER WORK I NEED - I DON'T, ACCORDING TO MY MECHANIC. GUESS H. TRYING TO RECOUP MONEY SOME WAY, SINCE THEY HAVE TO REPLACE THE S.F.FREE. BOTTOM LINE: THIS IS MY 2ND H. AND MY LAST-LOST FAITH& WORRIED THAT THEY WILL NOT DO PROPER JOB ON RECALL WORK.WILL PAY FOR RENTAL AND ALIGNMENT MYSELF. ANY SUGGESTIONS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287048October 11, 2009
STRUCTURE:FRAME AND MEMBERS
I WAS DRIVING AND THE TIRE FELL OFF THE FRONT FRAME FROM BEING RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286696October 7, 2009
FUEL SYSTEM, GASOLINE
THIS ISSUE INVOLVES THE COMBUSTION OF A PLASTIC FUEL PUMP POWER SUPPLY CONNECTOR INSIDE THE FUEL TANK OF A 2006 HYUNDAI SONATA. A PIN ON THE OUTER CONNECTOR WAS ALSO BURNT. THE PUMP ACTUALLY STILL WORKS - IT ONLY QUIT BECAUSE THE CONNECTORS BURNT - INCLUDING THE CONNECTOR INSIDE THE TANK TO THE POINT THAT AN ELECTRICAL CONNECTION COULD NOT BE MADE. IF THE FUEL PUMP MOTOR WORE OUT AFTER SEVERAL THOUSAND MILES (USUALLY WELL OVER 100K IN MOST CARS - NOT 68K) THEN I MAY UNDERSTAND AN ARGUMENT FOR THE HYUNDAI SERVICE MANAGER'S CONTENTION THAT THIS IS "NORMAL WEAR". I BELIEVE THAT A CONNECTOR BURNING INSIDE A FUEL TANK IS NOT "NORMAL WEAR" AND IS ALSO LIKELY TO BE A SAFETY HAZARD. HYUNDAI MOTORS AND THE DEALERSHIP HAVE BOTH BEEN NOTIFIED OF MY CONCERNS AND THEY SHOW NO INDICATION OF DOING ANYTHING TO CORRECT IT OTHER THAN TO REPLACE THE PUMP AT MY EXPENSE - UNDOUBTEDLY WITH ONE OF THE SAME DESIGN. I TOOK THE OLD PUMP FROM THEIR SHOP AND I AM KEEPING IT FOR FUTURE EVIDENCE. THE INCIDENT OCCURRED WHEN TRYING TO RE-START THE VEHICLE AFTER IT HAD BEEN PARKED. I DON'T PLAN ON KEEPING THE VEHICLE FOR ANOTHER 68K MILES BECAUSE I'M CONCERNED THAT WE MAY NEED AN UNDERTAKER INSTEAD OF A TOW TRUCK THE NEXT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286409October 6, 2009
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT THERE WAS RUST UNDER THE FRAME OF HIS VEHICLE. THE DEALER STATED THAT THEY HAVE NEVER SEEN ANY OTHER VEHICLES WITH RUST UNDER THE FRAME. THE CONTACT WELDED THE RUSTED FRAME ONTO TO THE VEHICLE OVER A YEAR AGO. THE CONTACT RECEIVED A RECALL NOTICE; HOWEVER, THE DEALER INFORMED HIM THAT SINCE HE DID SUCH A GOOD JOB WELDING THE FRAME BACK TOGETHER THEY DIDN'T HAVE TO WORK ON IT. THEY ALSO INFORMED HIM THAT THEY ARE NOT GOING TO REPLACE THE FRAME. THE CONTACT ASKED THE DEALER FOR A GUARANTEE IN WRITING THAT THE FRAME WOULD NOT BREAK AGAIN. HE ALSO ASKED THE DEALER TO REPLACE THE FRAME WITH A NEW FRAME. THE VIN IS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286505October 6, 2009
SUSPENSION, SERVICE BRAKES, HYDRAULIC
COMPLETE FAILURE OF BRAKE SYSTEM DUE TO RUST AND CORROSION OF BRAKE LINES. THE 2001 HYUNDAI SONATA LINES CAME APART DUE TO RUST. REPORTED INCIDENT TO HYUNDAI CONSUMER AFFAIRS AND WAS TOLD IT WOULD BE COVERED UNDER RECALL NOTICE DATED: 4-14-09 ID# 09V124000 ACTION# EA08016, WHICH INCLUDED QUALITY ISSUES WITH CARS SUSPENSION DUE TO RUST AND CORROSION. WAS NOTIFIED BY DEALER TODAY THAT HYUNDAI WAS NOT COVERING THE DEFECTIVE BRAKE LINES, BECAUSE IT WAS NOT SPECIFICALLY CALLED OUT IN THE RECALL. FORTUNATELY, MY SON AND I WERE IN A PARKING LOT WHEN THE BRAKE FAILURE OCCURRED, PEDAL WENT ALL THE WAY TO THE FLOOR AND FLUID LEAKED OUT OF THE BRAKE LINE, WHICH HAD RUSTED THROUGH. I'M NOT SURE OF THE SCOPE OF THIS DEFECTIVE, BUT OBVIOUSLY HAD WE BEEN ON THE FREEWAY THIS COULD HAVE BEEN A LIFE OR DEATH EXPERIENCE. THANKFULLY GOD WAS WATCHING OVER US. PLEASE INVESTIGATE SIMILAR BRAKE FAILURES ON THIS VEHICLE. ALSO IF THERE IS ANYTHING THAT CAN BE DONE TO HELP US RESOLVE THIS MATTER WE HYUNDAI IT WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286523October 6, 2009
STRUCTURE:FRAME AND MEMBERS, SUSPENSION, TIRES
I HAVE A 2003 HYUNDAI SONATA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE. I PURCHASED 2 SETS OF NEW TIRES IN THE PAST 4 YEARS AND HAVE HAD ROUGHLY 15 FLAT TIRES. I ALSO MOST RECENTLY ALMOST KILLED MYSELF AND MY 3 KIDS W/ HAVING THE TIRE ROD ALMOST CRACK. I HAD A BILL OF $385 TO HAVE JUST THAT ONE PART TO BE FIXED. I HAVE BEEN ON HOLD FOR OVER AN HOUR NOW FOR THE RECALL NUMBER I RECEIVED IN THE MAIL. I AM A SINGLE PARENT AND NEED TO BE REIMBURSED FOR MY TROUBLES AS THIS WAS DIRECTLY RELATED TO THE RECALL LETTER I JUST RECEIVED. PLEASE CONTACT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286294October 5, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATES ON THE INSTRUMENT CONTROL PANEL; WHICH INDICATES THAT THE AIR BAGS ARE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE FRONT DRIVER AND PASSENGER SEAT BUCKLE ASSEMBLIES WERE REPLACED UNDER THE SERVICE WARRANTY. NONE OF THE REPAIRS REMEDIED THE FAILURE. THE DEALER WAS RE-CONTACTED AND A TECHNICIAN ADVISED HER THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 58,418. THE CURRENT MILEAGE WAS 59,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286179October 3, 2009
STRUCTURE:FRAME AND MEMBERS
OUR 17 YR OLD DAUGHTER WAS DRIVING 35-40 MPH WHEN ALL OF THE SUDDEN THE CAR STARTED SHAKING VIOLENTLY AND THE ABILITY TO STEER THE CAR WAS NON EXISTENT. SHE FOUGHT WITH THE STEERING TO TRY TO GET IT OFF THE VERY BUSY ROAD WITHOUT SUCCESS. CAR HAD TO BE TOWED TO OUR MECHANIC WHO FOUND THE SUB FRAME HAD RUSTED OUT. THE CAR THEN HAD TO BE TOWED AT OUR EXPENSE TO THE DEALER. WE NOW HAVE TO RENT A CAR FOR THE DURATION THE SONATA IS IN THE SHOP. HYUNDAI IS NOT TAKING ANY RESPONSIBILITY FOR TOWING OR RENTAL EXPENSES, OR ANY OTHER DAMAGE TO THE CAR. THIS RECALL WAS ISSUED IN APRIL OF 2009, IT IS NOW OCTOBER 2009, WHY WERE WE NOT NOTIFIED OF THIS VERY SERIOUS RECALL? THANK HEAVENS NOTHING SERIOUS HAPPENED TO OUR DAUGHTER. HYUNDAI NEEDS TO TAKE MORE RESPONSIBILITY FOR THIS I FOR ONE FEEL THERE SHOULD BE A CLASS ACTION SUIT BROUGHT UPON HYUNDAI AND COVER EVERY CAR IN ALL STATES REGARDLESS OF "SALT" AND MAKE RESTITUTION FOR ALL EXPENSES INCURRED, SUCH AS TOWING, CAR RENTAL AND ALL OTHER VEHICLE EXPENSES THAT WERE CAUSED AS A RESULT OF TOO LITTLE TOO LATE. BOTTOM LINE, THEY ARE NEGLIGENT BY NOT SENDING ALL OWNERS OF RECORD A RECALL NOTICE!!!! WE ARE THE ORIGINAL OWNERS OF THIS CAR, SAME ADDRESS AND PHONE NUMBER THAT THEY HAVE ON RECORD IN THEIR DATABASE... WHY WERE WE NOT NOTIFIED???? THEY NEED TO BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285933October 1, 2009
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. DURING A ROUTINE INSPECTION, A TECHNICIAN CONCLUDED THAT THE BRAKES WERE WEARING PREMATURELY DUE TO THE CALIPERS NOT RELEASING THE BRAKE PEDAL. THERE WERE NO WARNINGS INDICATIVE OF THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 55,000. THE CURRENT WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286010October 1, 2009
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
ON 1 OCT 2009 MY SON WAS DRIVING HIS 1999 HYUNDAI SONATA GLS FROM HIS HIGH SCHOOL TO PICK UP HIS SISTER AT THE DAYCARE JUST DOWN THE ROAD. UPON PULLING INTO THE DAYCARE PARKING LOT HE HEARD A LOUD SOUND AND THE FRONT PASSENGER SIDE OF THE VEHICLE DROPPED SIGNIFICANTLY. HE IMMEDIATELY STOPPED THE VEHICLE AND GOT OUT TO SEE IF HE HAD HIT SOMETHING OR TO SEE EXACTLY WHAT HAD HAPPENED. UPON INSPECTION THE FRONT PASSENGER SIDE A-FRAME HAD COMPLETELY RUSTED OUT OF THE SUB FRAME OF THE VEHICLE CAUSING IT TO BREAK COMPLETELY OFF. THANKFULLY HE WAS TRAVELING AT A LOW RATE OF SPEED OR IT COULD HAVE CAUSED A MAJOR ACCIDENT OR EVEN FURTHER DAMAGE TO THE VEHICLE. UPON RESEARCH IT WAS DISCOVERED THAT THERE IS A NHTSA CAMPAIGN ID NUMBER: 09V124000 THAT ADDRESSES THIS SAME ISSUE, HOWEVER IT LOOKS LIKE IT DOESN'T COVER A RECALL OF THE 1999 MODEL AND WHEN I CONTACTED THE DEALERSHIP THEY STATED THERE WAS NO RECALL FOR THIS VEHICLE. YOU CAN CONTACT ME AT [email protected] OR AT 813-451-6532. I?M HIGHLY CONCERNED FOR THE SAFETY FOR ANYONE THAT DRIVES THIS VEHICLE AND I FEEL THAT SINCE THIS SEEMS TO BE A SYSTEMIC ISSUE THAT IT SHOULD BE COVERED UNDER THE FACTORY RECALL CAMPAIGN AS THIS VEHICLE WAS ORIGINALLY TITLED IN MISSOURI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285803September 30, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT HE TOOK HIS VEHICLE TO THE DEALER FOR INSPECTION BECAUSE HE RECEIVED RECALL NOTICE # 08V161000 (AIR BAGS). UPON INSPECTION THE TECHNICIAN DID NOT MAKE REPAIRS, BECAUSE HE COULD NOT IDENTIFY A FAILURE. HOWEVER AFTER INSPECTION HE NOTICED THAT THE PASSENGER FRONT AIR BAG SENSORS MISCLASSIFIED AN ADULT AS A CHILD. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS, THE AIR BAGS MAY FAIL TO DEPLOY. THE DEALER WAS RECONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 8000. THE CURRENT MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285874September 30, 2009
LATCHES/LOCKS/LINKAGES
THE CHROME PLATING ON THE PASSENGER SIDE DOOR HANDLE AS WORN TO THE POINT WHERE IT HAS CRACKED AND LEFT A SHARP EDGE ON MY 2004 HYUNDAI SONATA. THIS CAUSED A RECALL OF 2002-2003 HYUNDAI SONATAS 09V-171. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286433September 29, 2009
SUSPENSION
CONSUMER WANTS TO BE REIMBURSED FOR THE RECALL REPAIRS ON 2000 HYUNDAI SONATA. *NJ THE CONSUMER STATED HE SPENT $600 2 YEARS AGO TO FIX THE SUB-FRAME BEFORE HE KNEW ABOUT A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285492September 28, 2009
VISIBILITY
I HAVE A 2006 HYUNDAI SONATA AND THE ARM ON THE SUN VISOR CRACKED AND THE VISOR FELL WHILE I WAS DRIVING, OBSTRUCTING MY VIEW AND NEARLY CAUSING ME TO HAVE AN ACCIDENT. I HAVE SINCE DONE SOME RESEARCH, AND HYUNDAI SENT OUT A "TECHNICAL SERVICE BULLETIN" TO DEALERS/SERVICE & PARTS MANAGERS ABOUT THIS VERY PROBLEM IN DECEMBER OF 2008. CUSTOMERS WEREN'T NOTIFIED OF THE PROBLEM, AND I HAVE FOUND THAT IT HAS BEEN AN ISSUE FOR A NUMBER OF CUSTOMERS (THERE ARE MESSAGE BOARDS ON HYUNDAI-FORUMS.COM ABOUT THE ISSUE). SOME ARE GETTING IT FIXED UNDER WARRANTY (AFTER IT BREAKS & OBSTRUCTS VISIBILITY), HOWEVER, I JUST MISSED THE WARRANTY PERIOD AND AM EXPECTED TO PAY $83 JUST FOR THE PART TO REPLACE A SAFETY ISSUE THAT HYUNDAI HAS BEEN AWARE OF. APPARENTLY IT'S NOT A BIG ENOUGH PROBLEM TO THEM TO WARRANT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285513September 28, 2009
FUEL SYSTEM, GASOLINE
ENGINE LIGHT KEEPS COMING ON. TOOK FOR REPAIR AND THE CODE STATES THERE IS A PROBLEM WITH THE AIR/FUEL MIXTURE. AUTO REPAIR SHOP ASKED IF WE TURNED THE GAS CAP ATLEAST 3 TURNS AFTER LAST FILL--YES WE DID. WE PREVIOUSLY WERE NOT ABLE TO PUMP GAS THE PUMP WOULD SHUT OFF EVERYTIME WE TRIED TO PUMP. AUTO REPAIR REPLACED CHARCOAL FILTERS IN THE NECK OF THE FUEL TANK HAS RUN FINE SINCE THIS ENGINE LIGHT STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285306September 26, 2009
SERVICE BRAKES, HYDRAULIC
2007 HYUNDAI SONATA REAR BRAKE PADS NEED REPLACING EVERY 15,000 MILES. I HAVE HAD TO REPLACE THESE TWICE IN TWO YEARS. I HAVE NEVER HAD TO DO THIS WITH ANY OTHER VEHICLE THAT I HAVE OWNED, AND MOST OF MY DRIVING IS HIGHWAY DRIVING. FROM READING OTHER AUTO FORUMS, THIS PROBLEM IS COMMON AMONG SONATA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285200September 25, 2009
STRUCTURE:FRAME AND MEMBERS
THE LOWER CONTROL ARE SEPARATED FROM THE FRAME ON THE FRONT PASSENGER SIDE OF THE CAR AS I WAS TURNING A CORNER, TEARING UP A BRAND NEW TIRE AND THE FENDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285268September 25, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2002 HYUNDAI IS DEFECTIVE, THE DIAL JUST STOPS WORKING DROPPING TO ZERO FOR PERIODS OF TIME - I SPOKE TO THE DEALERSHIP IF MY CAR HAD UNDER 65,000 MILES THEY WOULD FIX IT FREE (WHICH SEEMED TO BE AN AWARENESS OF THE ISSUE IN MAY CAR & OTHERS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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