Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10462145June 18, 2012
AIR BAGS
WHILE ON HIGHWAY, DASH BOARD AIR BAG LIGHT ILLUMINATED IN EARLY APRIL. DID NOT GO OUT. TOOK IT TO DEALER IN EARLY MAY, THEY GAVE ME A CODE B1448. SAID NEEDED TO HAVE $2200 REPAIR DONE. FOUND TECH SERVICE BULLETIN ON LINE THAT GOT THE SEAT REPROGRAMMED IN MID-MAY AT DEALER COST. "FIX" WAS TO REMOVE SEAT AND SEND IT BACK FOR REPROGRAMMING. EARLY JUNE: NOW, BOTH DASH AIR BAG LIGHT AND FLASHING PASSENGER SEAT LIGHT ARE ON WHEN NO ONE IS IN THE PASSENGER SEAT. ONLY WAY TO GET THE FLASHING TO STOP IS TO HOOK THE SEAT BELT. SECOND VISIT TO DEALER DOCUMENTED THAT CODE IS THE SAME FOR THE DASH LIGHT. NO EXPLANATION FOR PASSENGER LIGHT. NO PATH FORWARD FROM HYUNDAI CORPORATE, ACCORDING TO DEALER. NOW WHAT?. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461685June 13, 2012
VISIBILITY/WIPER
SUNVISOR BOTH PASSENGER AND DRIVER RETENTION CLIPS GAVE OUT. SUNVISORS NOW HANG DOWN AND WONT STAY IN PLACE. THE DEALER AND HYUNDAI REFUSE TO FIX A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461322June 12, 2012
AIR BAGS, SEAT BELTS
I JUST HAD TO GET THE DRIVER SIDE SEAT BELT BUCKLE REPLACED BECAUSE THE CHECK AIR BAG LIGHT WAS ON. I'VE SEEN MANY OTHER REPORTS SIMILAR TO THE ONE I'M REPORTING HERE. A YEAR AND A HALF AGO I HAD TO GET THE PASSENGER SEAT BELT BUCKLE REPLACED FOR THE SAME ISSUE. I WAS TOLD THAT WITHOUT GETTING THESE REPLACED WHEN I DID THE AIR BAG WOULD NOT DEPLOY, WHICH IS A HUGE SAFETY ISSUE. SEARCHING NHTSA FOUND QUITE A FEW SIMILAR REPORTS, AND SEARCHING THE INTERNET FOUND A TON MORE. THIS APPEARS TO BE A DEFECT IMPACTING THE SAFETY OF AT LEAST THIS CAR'S MAKE AND MODEL AS THE AIR BAGS WOULD NOT DEPLOY, AND POTENTIALLY OTHER MAKES OR MODELS (I ONLY CHECKED MY OWN). I URGE THE NHTSA TO INVESTIGATE THE ISSUE DUE TO THE FREQUENCY OF COMPLAINTS AND THE IMPACT TO THE PASSENGERS' SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461384June 12, 2012
VISIBILITY/WIPER
SUN VISORS SUDDENLY BROKE AND FELL INTO DRIVER'S FIELD OF VISION. EVEN WHEN SNAPPED INTO UPRIGHT POSITION, THEY DROP AND BLOCK VISIBILITY. THIS ISSUE HAS NOT BEEN EXPERIENCED IN ANY OTHER VEHICLE. THIS IS A SAFETY CONCERN AND SHOULD BE A RECALL ITEM AS RESEARCH INDICATES THAT THIS HAS BEEN A KNOWN ISSUE FOR SOME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461395June 12, 2012
VISIBILITY/WIPER
ON 6/11/12 AS I WAS DRIVING, THE DRIVER SIDE VISOR DROPPED SUDDENLY AS I WAS BRAKING, MY FOREHEAD SLAMMED INTO THE EDGE OF THE VISOR. MY GLASSES PROTECTED MY EYES, BUT MY FOREHEAD IS SORE AND TENDER. THE VISOR NO LONGER STAYS IN THE "UP" POSITION AND "FLOPS" DOWN AT AN ANGLE. THIS IS DANGEROUS, MY VISIBILITY IS CONSTANTLY BLOCKED. THE VISOR WASN'T IN USE, IT JUST BROKE. I SECURED THE DRIVER'S VISOR WITH TAPE. TODAY, JUNE 12, 2012, I DROVE MY SON. HE WAS IN THE PASSENGER SIDE WHEN THE VISOR ON THAT SIDE BROKE. IT JUST DROPPED DOWN AND WILL NO LONGER STAY IN THE UP POSITION! IT APPEARS THE PLASTIC DEVICE BECOMES BRITTLE AND BREAKS, THE CLIP THAT HOLDS THE VISOR FAILS, AND/OR ARMS WEAKEN. I DID SOME RESEARCH AND I SEE MANY OTHERS HAVE THE SAME PROBLEM. THERE HAS BEEN A RECALL BUT NOT FOR MY CAR. IT APPEARS MANY HAVE WRITTEN COMPLAINTS TO THE NHTSA YET NOTHING HAS BEEN DONE. I WAS HURT, A LESS EXPERIENCED DRIVER COULD HAVE CAUSED AN ACCIDENT, IT IS A SHOCK WHEN THE VISOR DROPS, BLOCKING YOUR VIEW. HYUNDAI IS AWARE OF THE PROBLEM, IT IS A CHEAP, EASY FIX FOR THEM BUT FOR OWNERS IT'S DANGEROUS SUDDENLY WE CAN'T SEE IN TRAFFIC, IN A CROSS WALK, ANYTIME WHILE DRIVING TO HAVE YOUR VISIBILITY SUDDENLY IMPAIRED IS DANGEROUS. AND AS IN MY CASE, THIS PROBLEM CAN CAUSE PHYSICAL HARM. PLEASE HELP FIX THIS PROBLEM. HYUNDAI IS A GREAT PRODUCT, IT WOULD BE A SHAME IF THE RIGHT THING WASN'T DONE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10461123June 10, 2012
VISIBILITY
THE DRIVER'S SIDE VISOR WILL NOT STAY IN THE 'UP' POSITION OR IN THE FULLY EXTENDED POSITION (CLOSEST TO THE WINDSHIELD) ON 2008 SONATA. IT FALLS , ENDING UP EITHER POKING YOU IN THE HEAD (IF IT WAS RESTING AGAINST THE CEILING) OR HANGING STRAIGHT DOWN (IF IT HAD BEEN FULLY EXTENDED). THIS IS A SAFETY HAZARD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461131June 10, 2012
STEERING, WHEELS
AFTER PURCHASING THE CAR NEW IN SEPT OF 2011, WE RECEIVED NOTICE FROM HYUNDAI ADVISING OF RECALL DUE TO PULLING WHILING DRIVING. WE CONTACTED THE LOCAL DEALER MULTIPLE TIMES AND WERE ADVISED THEY WERE WAITING ON THE TECHNICAL SPECIFICATION ON HOW TO FIX THE PROBLEM. THIS HAS CONTINUED SINCE NOVEMBER OF 2011. THE DRIVING CONDITION OF THE CAR HAS CONTINUED TO DECLINE AND HAS EVEN CAUSED THE FRONT TWO TIRES EXCESSIVE WEAR. THE FRONT TIRES ALREADY NEED REPLACEMENT. THE CAR DRIFTS OFF TO THE RIGHT SEVERELY WHEN YOU RELEASE THE STEERING WHEEL, CAUSING FATIGUING OF THE ARMS DUE TO CONTINUED CORRECTION OF THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461009June 8, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING IN REVERSE APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE CONTACT CRASHED INTO A TREE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,594.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10461019June 8, 2012
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY
VEHICLE HAD BEEN RECALLED IN 2009 (PE08071) DUE TO DEFECTIVE CHROME ON DOOR HANDLES. THIS VEHICLE HAD BEEN TAKEN TO DEALERSHIP, CHROME WAS REPAIRED AS IT HAD CAUSED A SMALL LACERATION. CHROME IS AGAIN DEFECTIVE, CAUSED LACERATION ON HAND AGAIN TODAY WHEN ATTEMPTED TO OPEN DOOR. THIS OCCURRED ON THE PASSENGER SIDE DOOR WHICH IS VERY RARELY USED. CHROME IS ALSO PEELING OFF OF EMERGENCY BRAKE HANDLE, RISKING FURTHER LACERATION. CONTACTED DEALERSHIP (GO HYUNDAI - 104TH & FEDERAL, WESTMINSTER, CO), DEALERSHIP SAID THIS IS NO LONGER COVERED AS THEY DO NOT WARRANTY THE WORK DONE AS PART OF A RECALL. IN ADDITION, CAR IS TOO OLD FOR IT TO BE COVERED UNDER WARRANTY. CAR DOES CONTINUE TO BE COVERED UNDER WARRANTY FOR POWERTRAIN ONLY. I HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM ON ANY MODEL OF CAR REGARDLESS OF AGE. THIS APPEARS TO BE UNIQUE TO HYUNDAI. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460768June 6, 2012
VISIBILITY/WIPER
SUN VISORS WILL NOT STAY UP, ESPECIALLY IN WARMER CONDITIONS. THIS IS A SAFETY ISSUE AS WHEN THEY DROP TO DOWN POSITION WHILE DRIVING VISIBILITY IS IMPAIRED. ALMOST RAN A RED LIGHT RECENTLY BECAUSE THEY FELL DOWN AND I COULD NOT SEE THE LIGHT ANY LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460836June 6, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED ILLUMINATED THROUGHOUT THE DURATION OF THE VEHICLE BEING OPERATED. THE MANUFACTURER WAS NOTIFIED AND STATED THEY WERE NOT OBLIGATED TO REPAIR THE VEHICLE AND REFERRED HIM TO THE DEALER WITH INSTRUCTIONS TO ASK FOR A DISCOUNT ON REPAIRS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460628June 5, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE PUSH-TO-START BUTTON WAS DEPRESSED, THE VEHICLE WOULD NOT START. THE FAILURE WAS SPORADIC BUT BECAME WORSE AS TIME PROGRESSED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460641June 5, 2012
AIR BAGS
AIRBAG LIGHT ON DASHBOARD WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL HYUNDAL DEALER SHOP . THE TECHNICIAN PERFORMED DIAGNOSTICS AND FOUND THAT OCCUPANT CLASSIFICATION SYSTEM (OCS) IN PASSENGER SEAT WAS DEFECTED. TECHNICIAN INDICATED THAT THIS CAN BE FIXED BY REPLACING A WHOLE PASSENGER SEAT, WHICH WILL COST ABOUT $1100. I DON'T SEE WHY I SHOULD HAVE TO PAY FOR SOMETHING THAT WAS NOT DUE TO WEAR. 85% OF THE TIME, PASSENGER SEAT IS NOT IN USE. I FIND IT CURIOUS THAT THERE ARE SO MANY COMPLAINTS ABOUT THIS EXACT PROBLEM, ON THIS MODEL, AND THAT THE FAILURE HAS OCCURRED FOR MANY AT BETWEEN 50K AND 75K MILES. PLEASE INVESTIGATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460703June 5, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V161000 (AIR BAGS) AND WAS REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN PERFORMED THE RECALL REPAIR A SECOND TIME BUT THE FAILURE CONTINUED AFTER THE SECOND RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460507June 4, 2012
STEERING
CAR HAS PULLED TO THE LEFT SINCE IT WAS FIRST BOUGHT. IT HAS BEEN IN FOR NUMEROUS ALIGNMENTS, EPS REPROGRAMMING, AND SINGLE STRUT REPLACEMENT. THE REPAIRS HAVE MADE THE PROBLEM LESS SEVERE, BUT THE CAR MUST BE DRIVEN VIGILANTLY OR IT WILL PULL OUT OF THE LANE. DRIVING THE CAR ON THE HIGHWAY IS FATIGUING DUE TO CONSTANT COURSE CORRECTION. WHILE PRIMARILY A LEFT PULL ISSUE, THE CAR'S STEERING IS IMPRECISE AND WANDERS, SOMETIMES EVEN TO THE RIGHT. HYUNDAI REALLY GOT THIS WRONG AND HAS A CORPORATE WALL OF SILENCE AROUND THE ISSUE, REFUSING TO ACKNOWLEDGE IT. MY LATEST COMMUNICATION FROM THEM AFTER AN "ENGINEER" DROVE THE CAR READS, "THE DISTRACT PARTS SERVICE MANAGER [DPSM] IS HIGHLY TRAINED AND EXPERIENCED WITH HYUNDAI VEHICLES. THE DPSM'S DECISION IS FINAL AND WE ARE UNABLE TO GIVE THIS MATTER FURTHER CONSIDERATION." VERY DISAPPOINTING THAT THERE HAS BEEN NO RECALL ACTIVITY AROUND THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460379June 3, 2012
VISIBILITY
TRAVELING TO FLORIDA DRIVERS SUNVISOR WOULD NOT STAY IN POSITION IMPAIRING VISION AND ALMOST CAUSING AN ACCIDENT ALSO PASSENGER SUNVISOR WONT STAY IN UP POSITION. CONTACTED HYUNDAI DEALERSHIP GAVE THEM VIN # THEY TOLD ME THERE WAS NO RECALL ON THIS SAFETY ISSUE. DID SOME RESEARCH THERE IS A TECHNICAL SERVICE BULLETIN # 09-01-032 DATED NOVEMBER 9 STATES IF YOU BRING YOUR VEHICLE IN FOR SERVICE UNDER WARRANTY THEY WILL REPLACE BOTH SUNVISORS ONLY UNDER WARRANTY ALSO ONLY IN CERTAIN STATES ALSO MANUFACTURE DATES 6 MARCH 07 TO JAN 10 08 MY VEHICLE FALLS BETWEEN THOSE MANUFACTURE DATES BUT IS OVER ON THE MILEAGE ALSO MANY POSTINGS ONLINE WITH SAME PROBLEMS! IM REQUESTING A MANDATORY RECALL DUE TO HYUNDAI HAS KNOWLEDGE OF THIS SAFETY PROBLEM AND IS NOT VOLUNTARILY FIXING ALL AFFECTED VEHICLES , I REQUEST THAT A MANDATORY RECALL IS ISSUED FOR THE SAFETY OF THE GENERAL PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460359June 2, 2012
AIR BAGS
I WAS HEADING EASTBOUND GOING ABOUT 40 MPH. AN SUV WAS HEADING WESTBOUND AND ABOUT TO MAKE A LEFT TURN. THE SUV STRUCK MY VEHICLE AND TOTALED THE ENTIRE FRONT OF THE VEHICLE. MY AIRBAGS DID NOT DEPLOY. I AM SUPPOSED TO HAVE SIDE AND FRONT AIRBAGS. I AM LUCKY I WAS WEARING A SEAT BELT BECAUSE OTHER THAN THAT, I HAD NO OTHER PROTECTION. THIS COULD HAVE BEEN FATAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10460100May 31, 2012
ELECTRICAL SYSTEM
THE KEY GETS STUCK IN THE IGNITION AFTER TURNING OFF THE CAR AND WON'T COME OUT. THE CAR IS IN PARK, BUT THE KEY WON'T TURN COMPLETELY OFF OR COME OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459841May 28, 2012
STEERING
THE VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS NOT SUITABLE FOR HIGHWAY DRIVING AS IT IS VERY FATIGUING TO DRIVE ANY DISTANCE ON THE HIGHWAY. I AM CONSTANTLY FIGHTING WITH THE STEERING TO STAY IN MY LANE. MOST OF MY DRIVING IS ON THE HIGHWAY AND THIS PROBLEM IS VERY MUCH A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459622May 25, 2012
VISIBILITY, VISIBILITY/WIPER
THE DRIVER'S SIDE VISOR BROKE AND NOW HANGS DOWN, SIGNIFICANTLY OBSTRUCTING DRIVER'S VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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