Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11440255November 12, 2021
ENGINE
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 45-50 MPH, the vehicle started making an abnormal beeping sound. The contact stated that the check engine warning light and several other unknown warning lights illuminated, and the vehicle began to stall. The contact stated that she pulled into a parking lot, parked, and turned off the vehicle. The next day the vehicle was towed to the dealer who diagnosed that the system hybrid module needed to be updated. The contact stated that the system hybrid module was updated; however, the failure reoccurred while driving. The warning message "Hybrid system Warning; Safely Stop and Do Not Drive", and the brake warning light and an unknown warning light illuminated. The contact also stated that the vehicle made an abnormal grinding sound. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 99,612.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440100November 11, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Sudden "Hyundai Sonata Hybrid System Warning! Safely Stop and Do Not Drive" while driving on freeway. I had to tow my car because the engine did not start after the sign. My safety was at danger because it happened suddenly on the freeway and the car slowed down. I had no control over car speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440102November 11, 2021
ENGINE
Said vehicle is affected by the Sonata engine connecting rod bearing inspection recall campaign. During the manufacturing of the engine, metal debris may have been generated during factory machining operations. If the debris was not removed from the crankshaft ‘s oil passages, it could contaminate the connecting rod oiling passages , restricting oil flow to the connecting rod bearings and increasing the potential of premature bearing wear. A worn connecting rod bearing may result in one or more of the following: 1. A metallic, cyclic knocking noise from the engine which increases in frequency as the engine RPM increases. 2. Illumination of the Check Engine Light in the instrument cluster. However, engine failed, lost all power without any warning. My safety was put at risk without prior warning as I turned onto main thoroughfare . No indicators from instrument panel warnings nor any illumination of check engine light. Vehicle is available for inspection upon request. Was told directly from dealership that vehicle affected by engine recall. Problem was confirmed on October 8, 2021. Dealership states reported problem to Hyundai Automaker and is waiting on a response. There were no warning lights, lamps, messages, or any symptoms of a problem prior to instantaneous engine failure. Vehicle towed to dealership Irving Freeman Hyundai, Irving TX on October 7, 2021 and is still there as of this complaint submission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440135November 11, 2021
AIR BAGS
Air bag and traction warning lights came on at the same time. Dealer scanned and said the air bag control module was defective. After replacing the module the dealer informs me that the passengers front air bag is defective. Failure of these parts would cause the air bags to not deploy in an accident. The car is still at the dealer at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440152November 11, 2021
ENGINE
I HAVE A 2013 HYUNDAI SONATA.THE CAR STALLED IN THE MIDDLE OF THE HIGHWAY. I HAD THE CAR TOWED TO MY MECHANIC, THEY DID A DIAGNOSTIC TEST ON THE CAR AND THEY FOUND NOTHING TO BE WRONG WITH THE VEHICLE, BUT THEY DID FIND SHAVINGS OF MEDALS PIECES IN THE ENGINE. THE MECHANIC TOLD ME TO TOW MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT FROM AND HAVE THEM LOOK AT IT BECAUSE THEY HAD MANY CARS; SONATAS WHERE THE ENGINE JUST COMPLETELY WENT OUT. THE CAR DID STALL IN THE MIDDLE OF THE HIGHWAY PUTTING ME AT-RISK AND I DID NOT FEEL SAFE. I HAD MANY RECALLS ON THIS CAR BEFORE, BY FAR THIS WAS THE MOST DANGEROUS BECAUSE I HAD A MINOR IN THE CAR. THIS HAS BEEN AN ON GOING PROBLEM WITH HYUNDAI SONATA ENGINES WHERE THEY COMPLETELY GO OUT. IT HAPPENED WITH MY LAST HYUNDAI SONATA THAT I BOUGHT FROM THE DEALERSHIP WHERE THE ENGINE WENT OUT. THIS IS MY SECOND CAR FROM INVER GROVE HYUNDAI. ITS STRESSFUL AND A FRUSTRATING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440174November 11, 2021
ENGINE
Sept 30, 2021 I was driving home on the highway with a speed limit Of 65mph, I was in the far left lane when my car started slowing down and all of my MIL's lit up the dashboard. I started panicking stepping on the gas pedal to speed up because of the traffic but I was unable to. But i managed to pull over to the shoulder then I turned off the car, waited a few minutes, then started the car back up. I proceeded off the exit managing only 35mph max speed. I had someone check my car And they found out I was low by 2 qts of oil. But prior to this I had just had my oil changed 1 month before. The car has 116100 mi on the odometer. The next day I contacted my local Hyundai dealership and was told I will need to have the car towed to them at that location. I was also told the time frame for someone to look at my car and repair would be 90 days turn around time. They advised me to contact other surrounding Hyundai dealerships. I contacted the another dealership and was told that I needed an appointment and I was scheduled to bring my car in a week later. My car has been at the dealership since 10/5/21. On oct 8th I was told they needed to perform a complete engine diagnostic, and a bearing clearance test to determine if the bearings have failed which results in internal engine failure. Which turned out to be a P1326 code. They also informed me that the engine would need to be replaced but would need it authorized by corporate. This is the message I received from Hyundai personnel: "We will submit a request to Hyundai on how to proceed. They will need to submit the requested maintenance records. Next time hearing from Hyundai personnel was on November 11th I was informed that records show that the status of my car is still "pending". My car has not been approved by Hyundai corporate as of this writing and I can't get a loner because they don't have the program anymore!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439952November 10, 2021
ELECTRICAL SYSTEM
Any time the light switch is on the "on"position several electrical issues happen. Headlights come on randomly after car turned off and drain battery.Brake light bulbs overheat, burn out and melt casing frequently. Consol lights come on that are not selected and should not be illuminated. Cruise control wont work and engine can loose power momentarily. Was taken for service in 2019 at folsom lake Hyundai dealership but was told no other reports found and they couldnt replicate issue. Nothing was done. Have issues every winter when headlights are used more frequently. Issues getting worse as time goes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439868November 9, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that no warning lights were illuminated, and no oil leakage was detected. The contact stated that her husband checked the oil level and discovered that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to an independent mechanic who confirmed the failure and advised the contact to take the vehicle to an authorized dealer. The contact also stated that the independent mechanic changed all the spark plugs due to corrosion. The vehicle was taken to the dealer for a 3-step process which the first step was an oil change. The contact was informed to bring the vehicle back after 1,000 miles however, at 200 miles the oil level was below the normal level. The contact stated that her husband checked the oil level and the vehicle was taken back to the dealer. The dealer was awaiting approval from the manufacturer for another oil change and to apply a sealant to the oil pan which was the second step. The contact stated that step three was to replace the engine. The contact stated that the manufacturer denied the second step. The manufacturer was not contacted by the vehicle owner. The approximate failure mileage was 100,000. The manufacturer was contacted by the owner and they stated there was no recourse and sent a survey via email.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439880November 9, 2021
STEERING
Power steering assist failed upon making a right hand turn. Steering failure led to an injury accident. Vehicle was inspected by Green Light Auto and EDR codes retrieved. No codes specific to steering was found. Vehicle was inspected by insurance adjustor. No warning lights or other indications of steering loss was present before the accident caused by the steering loss. Issue seems similar to NHTSA Campaign Number: 14V325000
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11439927November 9, 2021
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at 65 MPH, the vehicle stalled and there was an abnormal knocking sound coming from the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer. The dealer diagnosed the vehicle with engine failure and stated that the engine needed to be replaced. The dealer performed an Electronic Control Module (ECM) and Knock Sensor Detection System (KSDS) Product Improvement Campaign software update and an engine compression test. The engine compression test was sent to the manufacturer for approval of the engine replacement. The manufacturer denied the request for an engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the decision was final and that they would not replace the engine since the ECM software update needed to be performed before the engine failed. The failure mileage was 122,076.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439738November 8, 2021
ELECTRICAL SYSTEM
The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439761November 8, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at 65 MPH at nighttime, the turn signal switch was engaged, and the headlights inadvertently turned off. There were no warning lights illuminated. The contact stated that he was able to turn on the high beams by engaging the high beam switch. The dealer was made aware of the failure but informed the contact that they would be able to diagnose the vehicle in four weeks. The dealer also advised the contact that the turn signal switch needed to be replaced. The contact also contacted a second unknown dealer who also advised the contact that the turn signal switch needed to be replaced; however, the earliest availability was in a couple of weeks. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic and the turn signal switch was replaced. The manufacturer was made aware of the failure but did not provide any assistance. A case was opened. The vehicle was repaired. The approximate failure mileage was 97,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439778November 8, 2021
FUEL/PROPULSION SYSTEM
The car hesitates when excelerating. The car has had this problem since I purchased the vehicle. I have reported to the Hyuandai dealership within in a few days of purchasing it. They told me it was normal. It has been in and out of the dealership many times and they finally told me ithey installed the knock sensor device which helped for a short time but it’s gotten worse. It hesitates so bad at times I almost got struck from the side because my car got stuck in the middle of the road because it wouldn’t go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439643November 7, 2021
ENGINE
While driving the car and accelerating the car literally stalled going down the street. I came to a complete stop it had died. No power or anything. I thought it was the starter but it wasn’t brand new starter. Come to find out the engine stalled. Lifted the hood nothing but burnt smelled and smoke. I’ve been catching [XXX] with this car. Helpppp me! It’s toooo many of us to be going through the same [XXX] thing and no ANSWERS! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439646November 7, 2021
STRUCTURE:BODY
Paint on the roof top started to bubble and peel right off. Any sort of chip in the paint will cause sheets of paint to come off. In my research, this is not the first time people have complained about Hyundai’s paint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439559November 6, 2021
ENGINE, STRUCTURE:BODY
Vehicle caught fire while undergoing warranty repairs
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11439464November 5, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
2016 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO PAINT PEELING OFF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439507November 5, 2021
STEERING
there was a clicking noise and vibration coming from the steering column at 65 mph. Have an appointment with Joe Holland Hyundai on November 16th to get checked out. There was no messages prior to issue. 105,000 miles on car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439353November 4, 2021
ENGINE
My car is burning through a quart of oil appx every 600 miles- this is NOT normal it's excessive oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439358November 4, 2021
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle lost motive power. The vehicle was towed to an independent mechanic, and the contact requested an alternator replacement. The mechanic replaced the alternator however, the vehicle failed to start. The mechanic diagnosed that the oil was 2 quarts low and needed an engine replacement. The vehicle was towed to the dealer and the dealer referred the contact to the manufacturer. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The contact was unable to follow-up with the case manager. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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