Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11441089November 19, 2021
SERVICE BRAKES, AIR:ANTILOCK
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 40 MPH, the warning message "Stop Car, Check Brake" illuminated and the brake pedal felt rigid when depressed. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the brake pedal was no longer rigid, and responded when depressed. The contact drove the vehicle to her residence. The vehicle was taken to the independent mechanic who diagnosed that the brake unit and the pressure source needed to be replaced. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,897.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440883November 18, 2021
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle experienced excessive oil consumption. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with carbon build-up in the chamber. The vehicle was repaired but the failure recurred. Additionally, there were two oil consumption tests performed. The contact was informed about a complete engine tear down. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 125,595.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440933November 18, 2021
SUSPENSION
The contact owns a 2006 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle drove over a bump in the roadway and the steering wheel had to be turned all the way to the left to keep the vehicle going straight. The vehicle was taken to a non-Hyundai dealer who diagnosed that the cross member of the vehicle was entirely corroded, and the control arm had detached from the cross member. The contact stated that while checking the vehicle Carfax report, he became aware that the recall repair under NHTSA Campaign Number: 13V354000 (Suspension) had been completed on the vehicle prior to him owning the vehicle. The contact contacted Alexandria Hyundai (1707 Mt Vernon Ave, Alexandria, VA 22301) where the recall repair was completed, and was informed that an anti-corrosion inhibitor was sprayed on the cross member of the vehicle instead of replacing the cross member. The manufacturer was notified of the failure and advised the contact to take the vehicle to an authorized Hyundai dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 127,314.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440957November 18, 2021
ENGINE
eginning in June 2020, my check engine light on my 2016 Hyundai Sonata Hybrid started coming on. I took it into a dealer to get it fixed. The problem seemed to be fixed until the light came on again, took it to the dealer who replaced a different part, seemed be fixed, and so forth until the engine blew while I was driving to work(2/3/2021). It was towed to a dealer and the engine was found to be seized. Luckily Hyundai had just sent out a recall letter to me cautioning about a faulty engine. (There are now lawsuits against Hyundai for this same reason).Hyundai replaced the engine. Meanwhile I found their campaign reimbursement page (case #17706103) and submitted all my out of pocket cost since the first check engine light occurrence (6/10/20) through to the car rental cost which was when the car engine was replaced (6/21/2021). Sum total $2,644.55. Before Hyundai replaced the engine, they knew about the engine failure associated with my car. But they had no remedy so dealers were left with no other choice but to replace a part and reset the warning light hoping to satisfy me until Hyundai came up with a solution. (This caused me to rack up repair bills with no real permanent solution.) I was assigned 3-4 case managers who promised to help me recover my losses but all of them actively or passively pacified me until I found out my case was arbitrarily closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440755November 17, 2021
ENGINE
Engine oil evaporates Motor could lock up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440766November 17, 2021
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open with the key fob or while depressing the trunk release button inside the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location to be repaired under warranty. The vehicle was taken to the dealer who advised the contact that she would be responsible for the cost of the diagnostic test and the repair because the vehicle was out of warranty. The contact received a recall for NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440833November 17, 2021
ENGINE
The engine is misfired
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440610November 16, 2021
SEAT BELTS
The contact owns a 2014 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the seat belt pre-tensioner warning light illuminated. The contact stated that on 11/15/2021, the seat belt pre-tensioner warning light turned off independently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440643November 16, 2021
UNKNOWN OR OTHER
While driving all the dashboard lights come on and a beeping noise starts. On my dash is says "hybrid check system warning" Pull over safely and do not drive. This problem has sporadically been happening, but it seems to be more frequent now. As of this moment it has been on the side of the road due to this problem. It usually starts after about 10 minutes, but this time it will not start. When I Googled this problem, I saw this type of problem goes back to 2012 when the car came out to buy and it has affected numerous people with this year model car. Everytime I take it to my local Hyundai dealership of course they tell me nothing is wrong with it. Well apparently there is something wrong or it would not be on the side of the road not starting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440650November 16, 2021
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2009 Hyundai Sonata. The contact stated while driving 60 MPH, there was a loud popping sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle. The contact became aware that the driver’s side front ball joint had detached from the vehicle. The vehicle was towed to an autobody shop to be repaired but the contact thought that there was a recall for the lower control arm ball joint that might have caused the failure. The vehicle was instead towed to the local dealer to be diagnosed. The contact was informed that the driver’s side front ball joint needed to be replaced out of pocket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440445November 15, 2021
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled with the check engine warning light flashing on the instrument panel. The contact pulled over and had the vehicle towed to two separate independent mechanics where the second mechanic diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that the vehicle did not qualify for any recalls or warranty programs. The vehicle had yet to be repaired. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440460November 15, 2021
PARKING BRAKE
The contact owns a 2015 Hyundai Sonata. The contact stated that while pulling into a parking space, the parking brake inadvertently engaged, and the rear passenger's side wheel locked up. The BRAKE HOLD light was illuminated. The vehicle was towed to an independent mechanic and diagnosed with electric parking brake motor failure. The contact was informed that the electric parking brake motor needed to be replaced. The vehicle was not repaired and remained with the mechanic. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440498November 15, 2021
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that the engine was previously replaced under recall after the engine failed while driving at an unknown speed. The vehicle was towed to a dealer where they replaced the engine under NHTSA Campaign Number: 15V568000 (Engine). Recently, while driving at various speeds, the check engine and oil warning lights illuminated. The contact also stated that the vehicle would stall as an abnormal, knocking noise would emit from the engine. The contact had taken her vehicle back to the dealer where it remained in their possession. The manufacturer was notified of the failure and provided the contact with a case number. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440343November 13, 2021
UNKNOWN OR OTHER
Please reference Hyundai Recall # 208 - Trunk Latch Release - Emergency Release May Fail. This recall covers 2017-2018 Hyundai Sonata. I have a 2016 Sonata with the exact same malfunction. Trunk does not open via any of the following: the remote key, the inside dashboard button, or inserting/turning the key manually. Additionally, I crawled into the trunk from the backseats to pull the emergency lever and that did not work either. Having a trunk that does not open from within the trunk is a potential danger. Hyundai tells me I am not covered by this recall, and I would like to have this revisited please. Many thanks !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440348November 13, 2021
ENGINE
Check Engine Light began flashing and Oil Pressure Light illuminated while operating vehicle under normal conditions on the interstate. Vehicle was pulled over and towed to local Hyundai dealership. The dealership states the engine has failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440321November 13, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When headlights switch is in the auto position and you use the right turn signal the headlights go off then come back on. I've had this car for 4 years and noticed this a lot. Left signal is starting to do the same. Very dangerous especially when I do a lot of traveling on interstates. I think this needs to be addressed immediately
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440338November 13, 2021
UNKNOWN OR OTHER
I was driving and the steering wheel completely locked up. I was unable to turn. I had to turn the car off then back on in order to reset the computer. No warning lights prior to this. When it happened the light on my dash with a steering wheel and exclamation mark appeared. Very dangerous and appears to be a common issue. Vehicle has not been driven since. Where’s the recall? Does someone need to die first?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440178November 12, 2021
ENGINE
Engine started knocking out of nowhere took it to the dealership to see if I had a recall was told that I needed to replace engine which would cost between 8k-10k . The recalls for engines on Hyundai sonatas were for 2011-2013 and 2016 . Not really understanding how they skip a year with everyone with this year . I don’t have the money to replace engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440197November 12, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
As I was driving down the road , my light start flickering. Then immediately go out and wont come back on. No warning light came on. My light stating my trunk was open came on but my trunk was not open and the tire pressure light came on but normally it states which tire and that didn't happen either. Nothing was wrong with the tires either. I had them check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440198November 12, 2021
POWER TRAIN
My car keeps stalling while I am driving and sometimes when I turn to a street and is consuming motor oil with in a mile or less. It has been inspected by a Hyundai dealership and no leaks were found, consumption test has been done and they said that they can’t do nothing about it because I am the second owner. Hyundai needs to extend warranties to second owners as well if the car was bought through a certified dealership. I trusted their brand and dealership. I have been going back and forth with the dealership. My car is in the Napoleon Hyundai dealership in Carmel, Indiana. I have a video explaining the situation and showing my engine measuring stick with very low oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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