Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11547288September 29, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Trying to break after being hit to prevent hitting another driver . Ended up hitting the driver still and my car ended up catching on fire .
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11547304September 29, 2023
VEHICLE SPEED CONTROL, ENGINE, AIR BAGS
My car had engine seized while driving on the road with no warning light prior nor other mechanical issues. When the engine seized, all mechanical powers are have lost power including brakes and power steering in which have almost caused a near accident at an early morning rushed hours. The vehicle's odometer reading at 120,836 and was up to date on all normal tune up performances. Other issues that have arise after purchasing the car are: warning light came on for airbag, real loud clunking sound on roof when hitting a bump on the road and engine will not start because of fuel line system issues. Cruise control had also stopped working after a year of purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547312September 29, 2023
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547342September 29, 2023
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 30 MPH, the vehicle shuddered, and the contact heard an abnormal sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic diagnosed the vehicle and determined that there were metal shavings inside the engine oil and that the engine needed to be repaired or replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547374September 29, 2023
ENGINE
2013 Sonata engine fire on 9/21/2023. Insurance totaled car Engine replace on 1/6/22I by dealership with reman sub engine 1) Engine aluminum flared gas line from engine fuel pump to cylinders was cracked and leaked gas. Gas line replaced 2/11/23 by another dealership. Progressive Insurance company inspected 2) engine caught fire 3) problem reproduced? Don't know 4) Progressive inspected car 5)Car was working great. No engine codes or problems. Gas smell was noticed few days prior to engine fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547380September 29, 2023
STEERING, FUEL/PROPULSION SYSTEM
Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547426September 29, 2023
ENGINE, POWER TRAIN
The car is consuming excessive amounts of oil. The engine has a knocking, tapping sound. Found out today the intake manifold is bad, which we all know is a very bad thing to go wrong. The engine has a very bad misfire. The car only has 53k miles. I own an 09 Sonata with 154k and I have never had a problem. This is why I continued with Hyundai. Also, the steering seems to tense up regularly. I am very worried about driving this vehicle. I have read hundreds of complaints regarding the excessive oil consumption. I feel you need to express the importance of these concerns to Hyundai
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547187September 28, 2023
ENGINE
This is the second engine that has been replaced for the same issue. It had a connecting road bearing failure & went into limp mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547040September 28, 2023
SEAT BELTS, FUEL/PROPULSION SYSTEM, ENGINE
The driver's seatbelt does not retract. The engine is burning oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547061September 28, 2023
ENGINE
Excessive oil consumption. Failed the oil consumption test preformed by Hyundai multiple times. Hyundai performed full engine cleaning and still consumes an excessive amount of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547062September 28, 2023
ENGINE
09/16/2023: ENGINE CAUGHT FIRE ARRIVED AT WORK AT 830AM AND LEFT AT 4PM. WENT TO FEDEX (5 MIN AWAY FROM JOB) AND NOTICED BURNING SMELL. LEFT FEDEX (WAS THERE LESS THAN A MINUTE BECAUSE I WAS DROPPING ENVELOPE IN DROP BOX) AND NOTICED SMOKE COMING FROM UNDER HOOD. DROVE ABOUT A BLOCK AND WHILE MAKING A LEFT TURN I NOTICED MORE SMOKE COMING FROM UNDER THE HOOD. PULLED BACK INTO JOB'S PARKING LOT (SINCE IT WAS CLOSE) AND WITHIN 5 MINUTES THE ENGINE WAS IN FLAMES. FLAMES WERE EXTINGUISHED, BUT CAR WAS NO LONGER DRIVEABLE. INSURANCE CLAIM WAS FILED AND VEHICLE WAS DEEMED A TOTAL LOSS. CAUSE OF ENGINE FIRE IS STILL UNDETERMINED PER INSURANCE COMPANY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547073September 28, 2023
ENGINE, ELECTRICAL SYSTEM
The contact's friend owned a 2015 Hyundai Sonata. The contact stated that while her friend was driving at 20 MPH, a motorist informed her that there was a fire visible underneath the hood. As her friend opened the driver-side door, the vehicle became engulfed in flames. The contact's friend was taken to the hospital where she sustained severe burns to the left side of her body. The contact's friend had her skin grafted from the right side of her body to repair the severe burns sustained to her left thigh and ankle as well as other parts of her body. A police and fire report was filed. The vehicle was completely incinerated due to the failure. The remains of the vehicle were towed to an independent tow yard where it was deemed a total loss. According to the fire report, the fire was caused by an unknown electrical failure malfunction; the source of the failure was undetermined. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was 71,820
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11547083September 28, 2023
ENGINE
We bought this 2011 Hyundai Sonata from a local dealer in August 2021. The engine failed in March of 2022 (smoking and then died while my daughter was driving the car). We paid a local mechanic to replace the engine with another used engine, not knowing the engine issues associated with Hyundai Sonata models, specifically the 2011 year. The replaced engine died in July 2023, about 5 months later. The warranty we had on the replaced engine was denied to due to a heat tab melting. The first engine (to us, we do not know if was replaced during the 2016 recall) and now the replaced GDI engine have both died. The engine should not be on the market and we contacted the local Hyundai dealer to see if they could help us out. They denied service because we replaced the engine ourselves with another mechanic. This is a critical safety issue and Hyundai should be held responsible to get these engines off the market and reimburse customers for all expenses related to the repair or replacement of the engines regardless of where it was fixed. Now there is a new recall related to these engines https://apnews.com/article/hyundai-kia-engine-fire-recall-park-outside-93d012a52e7b884889cdaf2e6c22a458, where customers are being told to not park in structures due to fire hazard/risk. And I read recently that Hyundai has been slow to recall cars and fined by NHTSA for this very reason. Our model is not currently in an open recall, but it doesn't make sense that both engines failed...both GDI engines. This should be addressed by Hyundai and we should be reimbursed for the expenses paid by us to fix their poor engine design and the safety issues associated with this make/model/year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547115September 28, 2023
AIR BAGS
The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547125September 28, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving 60 MPH and taking an exit, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the power relay assembly and battery needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the vehicle started but failed to move. The contact stated that the failure was related to TSB Number: 20-01-003H. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546759September 27, 2023
ENGINE, UNKNOWN OR OTHER
This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546769September 27, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
This is a 2012 sonata hybrid. The vehicle popped under the hood when my wife was driving to visit her father. My son opened the hood and fire started shooting out from next to the exhaust manifold. The car was just into Gurnee Hyundai for service. They had the car for a month and a half. I still don't think that they did anything when they had it. Anyway, the car burnt completely to the ground in the front engine area. I already contacted Hyundai America, and, even Hyundai and South Korea. This happened on September 8th. I have pictures, I also have the warranty individual who inspected the car before the dealer worked on it, or I have the warranty information. They have the documentation.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11546796September 27, 2023
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
I own a 2017 Hyundai sonata base, I got the car at around 168k miles and it’s now sitting at around 180k the car burns oil like crazy, I had taken it to the Hyundai dealership in Gaithersburg, MD and they declined the oil consumption test under warranty since the extended warranty is only until 150k, then they tell me if my engine seized and was towed to a local dealer only then they would likely replace it due to its failure. That the engine would only be covered if it seized. This makes me nervous due to it could seize at any time or place, when I start my car I can hear a bad bearing and then it goes away after oil has been started to be moved around the engine more, a few seconds after starting the car. At last gave another call and same answer, if it siezed they believe Hyundai would replace it. Even when the oil is low no oil light appears, so I have to check it almost every time I go to drive as a full time student and full time employee this issue is really annoying. I just hope it if siezes it’s covered and I can get a rental to make it to work and university.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546838September 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car stalls intermittently. When at a stop sign or red light, then when my turn to go I step on gas peddle, car starts to go, then stalls. I have to let off gas pedal and step on it again to get car going. This is dangerous as it leaves me in intersection and vulnerable to oncoming traffic. I had a mechanic check it out and they cleaned Throttle body, but that did not fix problem. No trouble codes showing up apparently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546849September 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 35-40 MPH, the vehicle lost motive power and stalled. The vehicle was towed to a certified mechanic who diagnosed that cylinder #4 had failed causing the engine to seize. The engine was replaced with a used engine. The engine was replaced at approximately 109,000 miles. The contact stated that while driving for approximately 45 minutes, the contact noticed that the vehicle would not exceed 60 MPH. The check engine warning light started flashing. The contact continued to drive the vehicle to a rest stop. After being parked for a while and then restarting the vehicle, several unknown warning lights illuminated. The vehicle then failed to exceed 45 MPH. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had seized due to a lack of engine oil. The contact stated that the engine oil had been changed approximately 2 weeks prior to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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