Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11548999October 9, 2023
ENGINE
Persistent oil loss - requires constant refilling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549000October 9, 2023
STEERING
Steering Column making Clicking sound. Steering Wheel completely locked during a turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549071October 9, 2023
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Rear Driver Side door latch actuator assembly. Part failed and door cannot be opened even to change/repair the part. This is a major safety issue as the door cannot be opened by rear passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548863October 8, 2023
ENGINE
Engine is experiencing excessive oil consumption. Vehicle was confirmed by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548776October 7, 2023
ENGINE
Was driving home when my car went into limp mode - couldn’t pick up speed to keep up with the flow of traffic. This seems to be due to the car’s engine knock sensor being triggered. It is impossible to get it to the dealer in a timely manner. We are having to wait half a month before it can even be diagnosed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548819October 7, 2023
FUEL/PROPULSION SYSTEM
There was the strong smell of gasoline so the vehicle was then parked outside of our garage. We had a scheduled appointment with our independent mechanic to have this looked at. Prior to the appointment, the Check Engine Light came on and was also flashing. The car was performing very poorly at this time. When the gas pedal was applied to accelerate the car sputtered and severely hesitated. We pulled off of the highway to a city street and then a parking lot to call for a tow to our mechanic. Upon inspection he found that a fuel line was leaking. He looked up to see if there were any Hyundai Technical Service Bulletins related to the issue. He found "Fuel Tube Replacement (Recall 227). Due to the recall we contacted the dealer Piazza Hyundai of Limerick (PA). The service representative (Jason) looked at the recall and stated our vehicle was not a part of the production line being recalled. All items in the recall were found on our car. We had our independent mechanic fix the fuel line. Prior to the repair the car was not in a drivable state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548603October 6, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owned a 2011 Hyundai Sonata. The contact stated that while driving at 35 MPH, both her and her passenger smelled a burning odor inside the vehicle's cabin. The contact then noticed that flames were coming from the front end of the vehicle. The contact immediately pulled over and both her and her passenger exited the vehicle. As the contact waited for a fire truck, the vehicle burned to the ground. No injuries were reported and a police report was filed. The vehicle's remains were towed to an independent tow yard. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that her vehicle was apart of NHTSA Campaign Number: 18V934000(Engine, Fuel System, Gasoline). The vehicle was destroyed. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11548693October 6, 2023
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the hybrid warning light illuminated. The contact pulled the vehicle over, self-inspected the vehicle, and noticed there was oil spread all over the engine. The vehicle was towed to the contact's residence. An independent mechanic inspected the vehicle and informed the contact that the crankshaft pulley bolt was loose. The contact stated that the vehicle had the engine replaced approximately 15 months ago. The vehicle was towed to the dealer, who informed the contact that the crankshaft pulley bolt was loose; however, they stated it became loose over time and that it was not the mechanic who replaced the engine fault. The vehicle was not repaired. The manufacturer was made aware of the failure and got in contact with the dealer to have the repairs performed free of charge. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548442October 5, 2023
ENGINE
Engine has been burring oil from the car went to get an oil change on 9-17-2023 last night engine light came on 10-04-23 there was no oil in the engine and dipstick was dry this has been happening now since March of 2023 Hyundai has been made aware of this problem by there own service team. The odometer read on the day of the oil change 9-17-23 131,571 miles last night when I add oil it was at 132,448 miles this is less than a 1k miles at 877 miles my engine burn 5.1 qts of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548233October 4, 2023
ENGINE
Vehicle Safety Complaint - 2017 Hyundai Sonata Sport Engine Failure Dear NHTSA, I am writing to report a safety concern regarding my 2017 Hyundai Sonata Sport, which I believe poses a risk to my safety and the safety of other road users. I have experienced the following issues with my vehicle: First Issue: Excessive oil consumption Must add a quart a week with minimal driving. Engine consumes an abundance of oil. Serious risk of internal engine damage & risk of the engine failure. Noticable oil covering spark plugs. I have to clean oil off the spark plugs weekly. Second Issue: Flashing check engine light Loss of power, engine stalling, misfiring, diminished ability to acclerate from a stop, and smelling gas. This is a traffic hazard, risk of life to occupants of vehicle, possible engine fire risk, and complete engine failure. Upon research, this is a MASS issue with owners of 2017 Hyundai Sonata's with a Theta II 2.4-liter engine. The Theta II 2.4-liter engine for Hyundai Sonata Hybrids has been recalled. However, Hyundai is very aware of the engine issue with non-hybrid 2017 Hyundai Sonata's. We have taken this to a AAA shop and the code issued was "catastrophic engine failure." I then took it too a Hyundai dealership and they said it was fine. I opened a case with Hyundai US and after months of back and forth, I get the same response, take it to the dealer. Frankly, I am getting nowhere with Hyundai. I feel they have recalled so many vehicles and their dealerships are so overwhelmed they are avoiding acknowledgement of this issue for non-hybrid models as long as possible putting the safety of Americans at risk. There a millions of consumers who have put their faith in the safety of Hyundai's engine for my make and model with this Theta II 2.4-Liter engine. Hyundai is 100% aware of these issues and hasn't issued a recall. Dealerships are flooded with vehicles and wait lists are long. American families need safe and reliable transportation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548265October 4, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle displayed hybrid warning while moving through an intersection on a highway. The car's engine turned off along with the power steering and brakes. Had the light not been in my favor, I would have been unable to stop on a high speed highway with oncoming traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547946October 3, 2023
FIRERELATED, ENGINE
The contact owned a 2014 Hyundai Sonata. The contact stated that while in an undisclosed store, she was notified by the store P.A. giving a description that her vehicle was on fire. The contact stated that after she exited the store, she noticed that her vehicle was inflamed from the front end of the vehicle to the rear of the vehicle. No injuries were sustained. No medical attention was required. The fire department was notified, and the fire was extinguished. The contact stated that she was informed by the fire department that the origin of the fire was engine-related. A police and fire report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. Additionally, the contact stated that a year ago she had received the NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated that the vehicle was taken to the dealer where the engine was replaced, and the recall was completed. The dealer nor the manufacturer were notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11548049October 3, 2023
ENGINE
Discovered that I had no engine heat to use in the cabin with cooler outside temps. Checked coolant tank. Was nearly bone dry. 2021 hybrid is under warranty with only 35K miles on it and regular scheduled maintenance. Have also noticed puffs of white smoke upon easy acceleration and switching from battery to gas. Refilled engine coolant, but it continues to leak internally with use (no evidence of pooling under car) with short mile trips. Had to leave at dealership for repairs and cannot get a repair date for another month out. Other hybrid owners of 2020 and 2021 report their dealerships discovered the coolant is leaking into the engine and mixing with the exhaust (thus the white smoke). I am adding my car to the list of others who have reported the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548091October 3, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at 55 MPH, other drivers started beeping the horn and shouting that the vehicle was on fire. The contact immediately veered to the side of the road. The contact then noticed flames under the front end of the vehicle, near the engine location. There was no warning light illuminated. The contact stated that the fire was extinguished independently. There was no injury sustained. The contact stated that the vehicle was towed to her son-in-law's repair shop, where it remained. There was no police report filed. An unknown dealer was notified of the failure and informed the contact that a repair fee would be charged for the engine replacement. The vehicle was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547652October 2, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
The hybrid system failure. Chrck engine light is flashing. Abs system failure. Battery failure. Car can't go over 45mph, lost a job because of the issues. I'm afraid the car is going to blow up or catch fire. I'm afraid to drive it. The acceleration is barely there. It's like the car doesn't even wanna go. It sucks through gas like no other.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547720October 2, 2023
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Bought the car on 08/20/2022. On 09/07/2022 we took the car back to Allen Turner because the engine light was flashing and the car would not go over a certain speed. There were metal shavings in the oil. It was throwing code P1326. They did an update on car and told me the cylinder walls were scored but the motor had a lifetime warranty no matter what happened to it. Every time we would have the oil changed, we would have to add 3 quarts of oil every 10-15 days. The vehicle stalled out at a very busy intersection nearly causing a wreck with my teenage daughter driving. Had it towed to dealership and they said it needed a new motor because it has one of the defective motors in it according to the VIN. Then they told me it was oil consumption and they could replace spark plugs and oil and it would be drivable but it would stall, it would break down and the motor will seize. It is only a matter of time. Hyundai will not honor the warranty on it because the motor is not seized up. The service manager told me to drive it until it seizes and then they would cover the engine replacement. The vehicle is not safe to operate. It is a safety hazard for anyone to drive. Hyundai will not stand behind their products when they already know it is defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547770October 2, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stalling and hesitation when trying to accelerate. We have also had unintended acceleration. This always happens at the worst times which causes grave concern for our safety. We have taken the care to the dealership here in Cape Girardeau, MO called Chris Auffenberg Hyundai. They've charged me $130 only to tell me nothing is wrong. I have continued to try to work with them and they now have decided a new fuel pump will fix this which is $730. I have noticed there are already hundreds of complaints on the 2015 that all say they have the same exact issues I am having but this dealership doesn't seem to care. Here is what I have read. "The most common issue in the 2015 Sonata lies with its faulty throttle control system, which can cause stalling, hesitation, and even unintended acceleration. Currently, there is no fix from Hyundai." My dealership will not acknowledge this even though it is public information. I feel like they are going to keep replacing parts and are taking advantage of me. [XXX] is the Service Manager at this dealership and I am not happy how he is handling this. Please let me know if there is any additional information I can provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547775October 2, 2023
POWER TRAIN, ENGINE
While driving the vehicle on the highway, the check engine light began flashing and the car immediately lost almost all power. We had enough power to pull off of the highway off-ramp where the vehicle began jolting before stalling on a side road. We started the car back up and had just enough power to drive into the hospital parking lot next to the side road, where we had it towed to the Hyundai dealer across the highway. That Hyundai dealer identified the Intake Manifold Runner as the culprit via engine fault code P200A00. This Hyundai dealer was also concerned with oil consumption as the car's oil was low even though it had been maintained according to Hyundai standards. They did an oil consumption test, but argued that it was normal, while refusing to repair or replace the Intake Manifold Runner, & only cleaned the Intake Manifold Runner, for which they charged. They gave us the car back and it continued to consume oil to the point where the dipstick was reading below the low line. The car also continued to jolt and have low power. This same Hyundai dealer told us to add oil to the engine and have it towed to them, which we did. They then claimed the car had too much oil, blamed us for it, and continued to refuse to investigate the issue any further. They gave us the car back after a lot of confrontational back and forth on their part where they agreed to change the oil and do another oil consumption test at no charge. A few weeks later, the check engine light came back on, the car lost power, and we called the same dealer back. The dealer refused to help us, so we took it to another dealer who found the same P200A00 fault code and replaced the entire Intake Manifold Runner under warranty without any questions asked, and at no charge. When we were still dealing with the first Hyundai dealer, we opened a case on them through Hyundai corporate, but corporate did nothing and did not care about the issue. Hyundai Corporate and one of their dealers ignored 21-EM-008H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547453September 30, 2023
ENGINE, ELECTRICAL SYSTEM
While driving, the engine abruptly seized up and stopped without any warning. This was a replacement engine from a previous recall. The transmission warning light had illuminated the previous day, after which the car began to hesitate when shifting from 2nd to 3rd gear but otherwise drove normally. When the engine seized up, every warning light illuminated on the dashboard. The car still had full battery power but the engine would not turn over or make any response when the key was turned. After placing the car in neutral and pushing it several blocks, the engine began to smoke. The smoke progressively and quickly worsened until fire was visible under the hood in the engine compartment. The engine compartment was then engulfed in fire which spread to the front of the passenger compartment. The car had to be extinguished by the local volunteer fire department.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547525September 30, 2023
AIR BAGS
The air bag light is on in my dashboard and this car has never been in an accident before and I’ve gotten it checked by a professional mechanic and the code is reading driver airbag resistance high codes B1346 and B1481
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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