Honda Pilot Complaints

9,418 consumer complaints on file.

#11701852November 28, 2025
STEERING
I began driving the vehicle and the steering locked up. An error message presented stating that there was an issue with the steering and to see the dealer. This is a severe safety issue. Kids were in the car and this could have lead to a severe accident. It has been inspected and confirmed by Fox Honda Grand Rapids. There were no indicators/warnings prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701762November 26, 2025
ENGINE
All engine rod bearings had to be replaced due to engine knocking. Vehicle had 61,379 miles when repair was performed 10/02/25. Repair was performed by the manufacturer's dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701553November 25, 2025
ELECTRICAL SYSTEM
While driving and sometimes even when in reverse the stereo screen blacks out and a popping sound comes from the speakers. Sometimes the screen resets after a few minutes, and other times it won’t come back on until the car is shut off and restarted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701571November 25, 2025
ENGINE
Incident happened on November/22/2025 was driving on a major highway with 2 other persons in the vehicle the check engine light began to flash and all the power form the engine was lost immediately pulled over. Called the Honda dealer when they opened took it to them to look at engine was knocking was told at the dealer there was metal in the oil and the knock is coming from the bottom of the engine. The engine is in non repairable shape and needs an engine replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701415November 25, 2025
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701282November 24, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2012 Honda Pilot. After contacting the seller on Facebook Market Place the contact purchased the vehicle and later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the odometer mileage reading was 94,397. After obtaining a Vehicle Carfax, the mileage listed for the vehicle was 204,943.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701317November 24, 2025
ENGINE
Engine connecting rod bearing failure diagnosed at the dealership. At 30mph, engine lost power and clunking noise was heard, coasted into a parking lot and had the vehicle towed to the Baierl Honda Wexford PA Dealership quoted total engine replacement at $9,978.93 +labor, + tax.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701280November 24, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking will brake unintentionally while driving on the highway or street. The vehicle will brake suddenly without warning. It will do this in all kind of conditions. It happens when there are no vehicles around as well. This is very scary and it has almost gotten us into accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701114November 23, 2025
ELECTRICAL SYSTEM, ENGINE
Following all repair/recall/warranty work recommended by Honda, the Auto Stop/Start feature is again failing. This results in the vehicle not restarting after the auto idle engine stop is engaged while in traffic, stop lights, stop signs etc. This is a random occurrence, but results in a significant safety hazard as a stopped vehicle in a lane of travel. This is a recurring issue, no specific date of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701116November 23, 2025
SERVICE BRAKES, ENGINE, STEERING
My vehicle has 1,500 miles on it. Last time I drove it from work back home was Friday 11/21 and nothing was wrong. Got back in the car Sunday 11/23 and my engine light was blinking and all kinds of warnings were displaying such as engine, break, and steering problems. My wife and I noticed the car vibrating a lot and I had to drive 20mph. If not the car felt like it was going to shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700825November 21, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The infotainment center goes out, the screen reads "Network Communication Lost" "MOST Net off". This occurs while using the rearview camera, causing a safety issue. This is a known Honda issue, bulletin 20-049, 20-058, A19-030B. Replacement of FAKRA connectors, MOST bus wiring harness (parts 39817-TJB-ACO housing or 39165-TG7 cords) or the entire floor harness.. Vehicle has 79,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700811November 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The ADAS camera has failed. It is extremely common. When it fails, all the lights for EVERY system of ADAS comes on. None of them work. And it is not possible to turn off. Furthermore it sets codes for the brakes and turns on the brake warning lights. So none of the brake assist systems work either. Honda refuses to warranty any of these systems when the camera fails. It is across their entire line of vehicles with ADAS. If they can’t build a functional system, it should not have the system. Also, the system functions extremely poorly, when it was operating. It will drive the vehicle, unassisted, down to 20 mph, then just shuts off and lets the vehicle coast, unguided. Also, if the cruise is set and lane keeping on, and it can’t find lane lines, particularly where lanes merge, it will often veer left, into oncoming traffic. I have tested both of these, when the system was functioning “correctly”. The cruise and lane keeping just shuts off, at any speed, and lets the car go where ever it would without input. It is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700599November 20, 2025
FUEL/PROPULSION SYSTEM
My vehicle keeps pulling up a code intermittently to do with fuel injector issues. The mechanic tells me that it is a fuel injector issue needing replacement. There is a recall for my model of 2019 Pilots, but Honda is saying my VIN is not included in this recall. I find it highly unlikely that this is related due to my fuel injectors are messed up and the machine checking for my engine light issue is pulling the same codes and issues that are covered by the recall on other Pilots. It is very evident that my vehicle and other owners' pilots are having the same fuel injector issues but are also being told their VIN is not covered under this recall. This seems to be a much bigger issue than they are admitting or including in the recall, and this should definitely be reconsidered due to the costly repairs this is for owners experiencing this same manufacture problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700685November 20, 2025
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under NHTSA Campaign Numbers: 23V174000 (VISIBILITY), 24V064000 (AIR BAGS), and under TSB: 0101T0. The contact stated that the dealer did not repair all the recalls. The contact stated that in the driver’s side mirror, the image appeared wavy and resembled a funhouse mirror. The TSB regarding the coaxial cable terminal (FAKRA) was not repaired properly. The contact stated that when the vehicle was started there was an abnormal popping and crackling sound coming from the speakers. The contact returned the vehicle to the Service Department to have the vehicle re-examined; however, the dealer refused. In addition, the contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The dealer stated that the camera was on fish-eye mode. The dealer switched the lens and cleaned the camera. The manufacturer was not made aware of the failure. The failure mileage was 84,436.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700497November 20, 2025
VISIBILITY/WIPER
My 2025 Honda Pilot (purchased Oct 2024) has experienced three windshield cracks, all starting in the same lower driver-side corner near the inspection stickers. 1st crack – July 2025: A long horizontal crack appeared overnight while parked, with no impact point at all. Dealer claimed “impact damage” and refused warranty. 2nd crack – August 2025: After paying for an OEM replacement and Honda Sensing calibration, the new windshield cracked on the drive home from a very small road debris impact. The star-shaped crack spread rapidly to the edge. Glass shop staff informally said the first crack looked like a stress crack. They replaced the glass again with OEM and calibrated, offering their labor for free. Dealer declined to pay even for only glass itself and told us to talk to Honda USA. We contacted Honda USA by phone, received a case number, and were told to “deal with the dealer.” The dealer then told us to contact Honda USA again. Neither party investigated, and both said the windshield is “not covered.” 3rd crack – November 2025: A tiny debris impact again caused a crack in the same exact corner. The impact chip was extremely small, but the crack still spread more than normal. All photos attached with repair invoices. We paid out of pocket as our insurance does not cover OEM glass. The repeated cracking in the identical corner, including one with no impact, suggests a possible structural stress point, mounting issue, or overly thin/brittle OEM glass. I also found another NHTSA complaint from June 2024 reporting similar cracking on a 2025 Pilot. These repeated failures pose a visibility and safety risk on a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700244November 19, 2025
ENGINE
we have consistently experienced engine rough-idle issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700309November 19, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated that while driving approximately 55 MPH, a message to stop the vehicle flashed on the instrument cluster. The contact pulled over, stopped the vehicle, and turned off the vehicle. The contact was able to restart the vehicle. The contact had taken the vehicle to an independent mechanic. The vehicle was diagnosed, and it was determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the mechanic advised that the manufacturer was aware of the failures and that the manufacturer had issued a TSB. The manufacturer was contacted and advised the contact that the vehicle was not covered under the TSB. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700345November 19, 2025
ENGINE
While traveling on highway a loud bang occurred, car jerked and started decelerating almost causing on accident. Car came to rest in middle of highway exit. Car was towed to Honda dealership where it was found to have a broken crankshaft rod bearing. No warning signs or symptoms had come prior to. New engine is required and confirmed by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700447November 19, 2025
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer screen shuts off when this happens. I have to shut off and start my car for it to work again. Other times, all of my automated safety features stop and I get a huge slew of messages telling me that my lane assist, automatic hill braking, and a ton of other automatic safety features don't work. My car can't lane assist, do adaptive cruise control, use the backup camera, or anything. It goes away if I stop and restart my car a bunch. I also had a seatbelt alarm that was going off repeatedly with no reason. The dealership turned off the alarm. I am having a lot of issues with this car that makes me question if it is a lemon. I see other new Pilot owners mentioning issues with power steering shutting off and it's a huge safety risk. Noone knows whats wrong or how to fix it so what do I do? This happens intermittently, randomly, and recurrently since June.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700352November 19, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
On multiple occasions the hazard mitigation system has picked up on hazards that aren't there causing rapid braking AND steering over correction. Currently the button on my vehicle that has an image representing the ability to turn the system off doesn't appear to be connected or working. I have always left the system on as it felt "safer" when I bought the vehicle new. I haven't even tried to turn it off until recently when the system seemed to start malfunctioning. Today (11/19/2025) while traveling the interstate for a routine doctor appointment the adaptive cruise control randomly shut off as I was driving multiple times. If I changed lanes and a vehicle was in front of me the adaptive cruise control would just shut off with no warning or alert rather than adjust the speed as the system is designed to do. Once I exited from the interstate at a traffic light (green, turning left) the lane assist overcorrected, the steering wheel got stiff and it was jerked into the other lane almost causing a collision. This is very concerning as I was very fortunate not to have been involved in a collision today thankfully the other driver was paying attention and evaded. Each incident there has been ZERO warning. There have been a couple times recently where the system randomly fails and says there is a problem, but within minutes come right back on and operates properly until it randomly malfunctions again. This has occurred very sporadically over the past 6 months with incidents rapidly increasing over the past 3 days to the point I am very nervous to carry my children in this vehicle any longer. This vehicle was purchased as the primary vehicle for our family and our purchase was strongly influenced by Honda's "safety", but now that's very much in question as I understand many other Honda owners are experiencing the same Honda system issues. We are in the process now of having it scheduled with Honda, but this should not be acceptable from any manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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