Honda Pilot Complaints

9,418 consumer complaints on file.

#11703207December 5, 2025
SEAT BELTS
The front passenger seatbelt snapped into 2 pieces toward the floor. It is physically impossible for that portion of the seatbelt to get caught in the door that would weaken it. The only people who are in the vehicle since we bought it new from Honda are my wife and I who are both in our 70's. The car is not abused and kids are never in it. This piece of metal should not have snapped and broken into two pieces. Honda told us that it was not under warranty and not their problem. We told them that this was a safety feature that should not have failed within this time period. I also have a 1994 Ford Pickup with the original flimsy seatbelts and they still operate like they were new. We believe that since this is a safety issue, it should have been covered by Honda. We are assuming that it was caused by faulty materials. We still have the broken seatbelt in case anyone wants to inspect it. We had to pay $993.89 to repair it. We are asking for assistance in recovering that cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703275December 5, 2025
ENGINE, UNKNOWN OR OTHER
Transmission is sluggish and the RPM’s fluctuate between 1200 and 1400 at any speed going back and forth so the car has a back and fourth motion. Engine failure on 12/3/25 car stopped while driving. Makes a loud knocking sound. Most likely faulty bearings due to poorly engineered camshaft. White pear paint peeling since I purchased car. Capital Honda in San Jose unable to address any issue saying nothing is covered under warranty. These issues where taking place even while under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703325December 5, 2025
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? 2017 Honda Pilot (127K miles) has experienced complete engine failure. Independent mechanic and Honda service have both said an engine replacement is required. Vehicle is at Honda of Katy and available for inspection. How was your safety or the safety of others put at risk? A breakdown occurred while my young son was driving. Thankfully, he was not on the highway, but the situation was distressing and has shaken my confidence in the vehicle's safety and reliability. He had to push it out of an intersection into a gas station, posing a safety risk to him, his passengers, and other cars on the road. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was towed to our mechanic and then to Honda after his inspection found the problem to be consistent with the NHTSA recall 23V-751. Honda's inspection shows that the engine needs to be replaced. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? An engine light came on 11/17 while my son was driving (1 mile from home.) Once he arrived, we immediately took it to the shop, but the light disappeared between his stop at home and when we started it up again. The mechanic could find nothing wrong. He took a drive for a few miles and the light never came back on and no codes were found. The oil was then changed (as part of routine maintenance) and the breakdown happened after driving about 10 miles post-visit. After having it towed back to the mechanic when the engine failed, it was confirmed that the oil levels were still good, but metal was found in the newly replaced clean oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703186December 5, 2025
FUEL/PROPULSION SYSTEM
The evap canister keeps tripping the engine light. I've had it repaired multiple times, but the code keeps triggering saying there's a leak in the EVAP canister. With the engine light triggering, it reduces power to the vehicle, and cause it to bog down slightly which is a big safety concern while traveling. I brought it to Ocean Honda of Brockton, MA multiple times and nothing has worked. The code/engine light continues to trigger. No other symptoms occurred prior to the issues. This has been ongoing for about 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702933December 4, 2025
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2020 Honda Pilot. The contact stated that an ABS message was frequently displayed on the instrument panel. The vehicle was taken to a dealer, and the contact was informed that there was a miscommunication error with the front camera, which caused the failure. The contact was informed that the failure was not a safety issue and was given an estimate for the repair; however, the contact declined the repair. Since the failure, the contact received various messages on the instrument panel, with one message related to the transmission. The vehicle was taken to an independent mechanic, who confirmed the miscommunication error and that if not addressed, the failure could lead to other major safety issues. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702936December 4, 2025
VEHICLE SPEED CONTROL
While driving, the vehicle occasionally experiences a momentary loss of power, reacting as if the engine turned off. Power is restored after a few seconds, no longer than 10. The loss of power places everyone in the vehicle in danger, as well as surrounding vehicles. This is especially true when it occurs at interstate highway speeds, as it has done in the past. I called the dealership (Johnson Honda of Stuart FL - 772-600-4342) and they said there was nothing they could do because there is no active recall associated with this vehicle. There were no symptoms prior to the failures. The failure has occurred approximately 6-8 times over the past couple of years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702952December 4, 2025
ENGINE
While driving home the car started making loud noises and lost power. I pulled over as quickly as possible and had the vehicle towed to a Honda dealer where they they reported: "New engine assembly (long block with heads) due to internal engine failure. Found metal shavings in engine oil when strained through filter and magnet ran across bottom of pan. includes engine replacement, gaskets and fluids" When researching my repair options I found that there were known issues with the 2016 Honda Pilot, but my vehicle was on included in the initial vin list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703117December 4, 2025
SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear passenger seat belt, yes. How was your safety or the safety of others put at risk? Can't use rear passenger seat belt Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Poway Honda Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The seatbelt keeps making noise and the light comes on saying that the passenger is not buckled, while the passenger is buckled. This happens non stop, making it impossible to use the seatbelt. This has been going on for a few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703030December 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
After driving my car from the dealer after purchase all the safety features have warning lights on the dash. Break system error ,electric power steering problem ,road departure mitigation problem, collision mitigation problem, lane keep assist problem, adaptive cruise control problem, tsa problem, hill start assist problem, vsa problem, abs problem, electric parking brake problem. Its seems like all of the safety features are not working. i took the car to the dealer and said it was just a battery issue, they went ahead and replace the battery but it was still the same, all the error message came out soon after driving from the dealer service department. After that they said they will replace the speed wheel sensor. I got my car back hopefully that resolved the issues. This cars should not pass QC, this problem happened right after driving the vehicle of the dealer lot after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702922December 4, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702762December 3, 2025
POWER TRAIN
I took my vehicle (2017 Honda pilot) to a Honda dealer in Selma, TX to have a pre-road trip checkup. They performed mileage related maintenance and assured me the vehicle was ready for my 2200 mile road trip. 600 miles into the trip, I stopped for gas. As I put the car in park, I received multiple errors on the driver's info panel. "1.Emissions system problem. 2.Transmission system problem. 3.Stop driving when safe. Transmission problem. See manual." Without any warning there was complete and sudden failure of the transmission. The car is available for inspection at a Honda dealer in Little Rock, AR where they ran diagnostics and found a list of problems. Apparently the Honda dealer in TX saw at least one of the errors and deleted it without informing me. If the transmission had failed while I was driving on the highway, average speeds of 70 mph, it could have caused a fatal accident. Right now the failed transmission has only been inspected by the Honda service dept in Little Rock, AR. There were no warnings from the vehicle to the driver prior to the complete and sudden failure whatsoever. After the failure the power train was locked in park. Drive, reverse, and neutral could not be engaged. I understand the mileage on the vehicle is high, but it is a grave safety concern when a major component of a vehicle can fail without reason or warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702814December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Honda Pilot. The contact stated that while driving at 30-35 MPH, an abnormal alarm sound could be heard coming from the crash imminent braking system. The contact stated that the vehicle braked independently. The contact depressed the brake pedal. The contact stated that there were no vehicles in front. The message "brake" was displayed on the dashboard. The vehicle resumed functioning as intended afterwards. The contact sustained minor injuries, possibly whiplash. and neck pain. The contact was able to arrive at the residence without any incident. The contact stated that it was the third time the failure had occurred. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11702479December 2, 2025
ENGINE
Vehicle has approximately 145K miles and regularly maintained at the dealership. With no prior warnings, the low fuel pressure light came on, started jerking, and making noises, and was unable to start. The vehicle was towed to the nearest mechanic where they said the engine has failed. The car was driven up to that point with no warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702435December 2, 2025
ENGINE
Yes available for inspection. Was driving on highway when my engine lost power. Almost crashed and almost got rear ended on the highway. Mechanic said something about piston rod bearings? Very loud knocking noise when car is started now . Not able to use. Only 100k miles. Fully maintained. Has to be part of recall soon? Recall is for piston rod bearings. Same issue my pilot has.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702505December 2, 2025
VISIBILITY/WIPER
A few moments after I purchased my 2023 Honda Pilot I noticed that I began getting car sick while driving. I purchased the car at night and it was a long drive home, so I figured it was due to dehydration or something else. During the day however, I noticed it again. Upon careful inspection I noticed the entire windshield had a distortion, it appeared as if one was looking through a pair of eyeglasses that had a very strong prescription. I am in the process of creating an incident with Honda and have already contacted my local dealership, who was not very helpful in this matter. I am still driving this vehicle as well as my wife because we have no other choice but I do feel that this situation poses a safety hazard for us and our family, as the windshield is a distraction and can cause the driver to lose focus on objects while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702400December 2, 2025
ELECTRICAL SYSTEM
The infotainment system screen would simply not illuminate when the car is started. Also the auto engine shut off, chooses not to restart the engine when your foot is removed from the break peddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702220December 1, 2025
UNKNOWN OR OTHER
Below issues has been going on for a months now, latest was yesterday (11/30/2025). The rear-view camera image not appearing on the display (a safety hazard). Audio and display flickering or the entire screen going black. Error messages like "MOST Net off" or general communication errors. There seem to be a recall by Honda below but my car was not included. All the same symptoms as described in the recall: Media Oriented System Transport (MOST) Communication Failure Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702374December 1, 2025
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine failed in a matter of seconds on the Interstate to where the vehicle was inoperable making a loud knocking sound and every system light on the dashboard turned on. We were able to take it to a local Oil Shop that was within a few miles and had them check on the car. The mechanic stated the oil looked brand new even though we just had it changed 2 months ago and he couldn't service the inside of the vehicles engine. We had to have it towed over 100 miles to Chicago. To a Honda Dealership that stated the engine looked like it was starved of Oil. How was your safety or the safety of others put at risk? Vehicle violent started shaking while myself, my wife, and our three kids were in the vehicle. All Systems had failed by the time we got it to a dealership 5 miles away. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the Honda Dealership stated we need a new engine costing us well over $15,000. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No we have only had a mechanic at a Honda Dealer confirm what was said initially that the engine seems to be malfunctioning. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There was zero issues until all systems lights came on within a matter of 5 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702131November 30, 2025
POWER TRAIN
Issue with Power Train caused car to go into limp/survival mode. Dealer found issue with power train sensor Code, error PO 369 CMP Sensor Interruption CMP Sensor Damaged. Mileage on care was 73,048. Had to replace power train at approx $ 3,646.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702147November 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
They sold me a vehicle with a recall. They failed to notify me or to repair. I need a replacement car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot