Honda Pilot Complaints

9,418 consumer complaints on file.

#10080623July 8, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
THE DEALER HAD A SUN ROOF INSTALLED AS PART OF THE PURCHASE PRICE. IT HAS HAD MULTIPLE PROBLEMS RANGING FROM VIBRATION NOISE AT LOW SPEED TO EXCESSIVE WIND NOISE AND ALSO ELECTRICAL PROBLEMS. PERHAPS HONDA SHOULD STOP PUTTING IN SUN ROOFS IF THE CAR ISN'T DESIGNED TO ACCOMADATE ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080181June 30, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING BETWEEN 5 TO 10 MPH AND APPLYING THE BRAKES FRONT BRAKES MADE A LOUD NOISE LIKE GRINDING. DEALERSHIP INSPECTED VEHICLE THREE TIMES, BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079085June 30, 2004
SERVICE BRAKES, AIR:ANTILOCK
SEVERAL MONTHS AFTER BUYING OUR CAR IN DECEMBER OF 2002, WE NOTICED A CLUNKING SOUND WHEN WE USED THE BRAKES WHEN GOING FORWARD. WE WERE TOLD THIS WAS NORMAL AND OCCURRED AFTER HAVING JUST BACKED UP. IT WAS A TRANSFER OF THE BRAKES FROM BACK TO FRONT. I HAD THE SERVICE TECH LOOK AT THEM AND WAS TOLD IT WAS NOT A SAFETY ISSUES AND HONDA WOULD NOT ADDRESS IT. I HAVE SINCE TALKED TO SEVERAL HONDA OWNERS WHO HAVE NEVER HAD THIS PROBLEM. ADDITIONALLY, MY BRAKES ARE GETTING WORSE AND MAKE THE SOUND EVEN IF I DON'T BACK UP FIRST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080039June 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING/PARKING CONSUMER SMELLED CHEMICAL FUMES INSIDE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074252June 24, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHEN USING A LAP TOP COMPUTER IN THE VEHICLE THE SRS LIGHT CAME ON INDICATING THAT THE AIR BAGS HAD BEEN DEACTIVATED. THE ELECTRONIC WAVES HIT THE BACK OF THE SEAT CAUSING THIS DEFECT. *NM THE PROBLEM HAPPENED REPEATEDLY WHEN THE LAP TOP WAS USED IN THE FRONT SEAT. THE DEALER TURNED THE AIRBAGS ON, ON SEVERAL OCCASIONS BUT CANNOT STOP THE OCCURRENCE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078675June 23, 2004
EQUIPMENT, AIR BAGS:SIDE/WINDOW
ON SATURDAY NIGHT, 6/19/2004, WE PURCHASED A USED 2003 HONDA PILOT WITH APROX 17K MILES ON IT. AS PART OF THE PURCHASE AGREEMENT, HANLEES TOYOTA INCLUDED AN AFTERMARKET LEATHER UPGRADE FOR THE CLOTH INTERIOR. SUBSEQUENTLY, ON MONDAY (6/21/04) WE WERE INFORMED BY AMERICAN HONDA MOTORS THAT THE AFTERMARKET LEATHER UPGRADE WAS BOTH POTENTIALLY HAZARDOUS AND WOULD VOID OUR MANUFACTURER'S WARRANTY. CONSEQUENTLY, ON TUESDAY, 6/22/04, WE RETURNED THE CAR TO THE DEALER AND ADVISED THEM OF THESE CIRCUMSTANCES, WITH THE INTENTION OF A REFUND OF OUR $5000 DEPOSIT AND CANCELLATION OF THE SALE. HOWEVER, HANLEES WAS NON COOPERATIVE IN THIS REQUEST. REACHING AN IMPASSE, WE LEFT WITH THE CAR AND ARE NOW SEEKING YOUR ASSISTANCE. HERE IS THE INFORMATION FROM HONDA REGARDING THE SAFETY CONCERNS OF THE AFTERMARKET LEATHER UPGRADE: HONDA SERVICE NEWS, NO AFTERMARKET LEATHER SEAT COVERS WITH SIDE AIRBAGS, NEVER INSTALL AFTERMARKET LEATHER SEAT COVERS ON HONDA VEHICLES WITH SIDE AIRBAGS. HERE'S WHY: THE OCCUPANT POSITION DETECTION SYSTEM (OPDS) SENSORS ATTACHED TO THE SEAT-BACK FOAM ARE CALIBRATED TO SENSE THROUGH THE SEAT COVER. IF THE COVER MATERIAL CHANGES, THE ODPS COULD MALFUNCTION OR TURN ON THE SRS INDICATOR. SIDE AIRBAGS THAT DEPLOY THROUGH THE SEAT BOLSTER SEAM ARE SEWN WITH A SPECIAL THREAD THAT BURSTS AND POSITIONS THE SIDE AIRBAG TO PROTECT THE OCCUPANT. THIS THREAD ISN"T AVAILABLE TO THE AFTERMARKET, WHICH MEANS YOU MUST REPLACE THE SEAT COVER WHENEVER A SIDE AIRBAG DEPLOYS OR A SEAT COVER IS DAMAGED. ALSO, WHEN I POINTED OUT THE SAFETY ISSUE OF THE AFTERMARKET LEATHER UPGRADE I WAS SOLD, THE RESPONSE FROM THE CUSTOMER RELATIONS MANAGER AT THE DEALER WAS WELL SIDE AIRBAGS ARENT EVEN MANDATORY, ANYWAY BOTTOM-LINE, I THINK IT IS A POTENTIALLY DANGEROUS SITUATION FOR THIS DEALER TO OFFER POSSIBLY HAZARDOUS AFTERMARKET UPGRADES TO ITS CUSTOMERS WITHOUT WARNING THEM OF THEIR UNSAFE NATURE. *AK THE ONSUMER WAS ABLE TO RESOLVE THE SAFETY ISSUE AND AS PART OF THE RESOLUTION HE WOULD LIKE TO WITHDRAW HIS COMPLAINT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073715June 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHILE DRIVING, THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE REAR BRAKES. *AK ON MAY 19TH 2004, THE BRAKES WERE VIEWED AND A SERVICE TECH ADDED PARTS BUT DID NOT REPLACE THE BRAKES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074981June 8, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
1. CAR WAS PARKED AT A MARINA FOR APPROXIMATELY 1.5 HOURS 2. ELECTRICAL MALFUNCTION IN DRIVERS AUTOMATIC SEAT CONTROLLER STARTED A FIRE AND DESTROYED SEAT AND DOOR 3. HONDA SAID IT WAS MY FAULT AND SAID TO HAVE MY INSURANCE PAY FOR IT - I'M ELECTING TO TAKE THEM TO COURT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10075905June 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING 65 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE VEHICLE AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071933June 4, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING THE VEHICLE AT ANY SPEED, THE CONSUMER HEARD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INDICATED THAT NOISE WAS COMING FROM THE FUEL TANK. IN ADDITION, DEALER SAID THAT THEY'RE AWARE OF THE PROBLEM AND IT'S NORMAL. *LA *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075541June 2, 2004
AIR BAGS:FRONTAL
CONSUMER STATED WHEN USING LAPTOP ON THE PASSENGER'S SEAT SRS LIGHT CAME ON. AS A RESULT, AIR BAGS DISENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073182May 26, 2004
WHEELS, TIRES
VEHICLE HAS VIBRATION / SHIMMY AT 40-45 AND 70-80 MPH THAT IS QUITE ANNOYING. NEW TIRES HAVE BEEN INSTALLED, BALANCED TWICE, STILL NO LUCK, VIBRATION PERSIST IN STEERING WHEEL AND VEHICLE COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073097May 25, 2004
SERVICE BRAKES, AIR:DISC:ROTOR
FRONT DISC BRAKE ROTORS WARPED FROM NORMAL USE, LOW MILEAGE (21,000 MILES) CAUSING EXCESSIVE VIBRATION AND POTENTIAL LOSS OF VECHICLE STABILITY AND CONTROL WHEN BRAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073100May 25, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
FRONT SEAT HEAD RESTS DO NOT ADJUST UPWARD FOR TALL PEOPLE (5'-11') AND TALLER CAUSING HEAD RESTRAINT BAR TO REST ON TOP OF PERSONS HEAD. THIS POTENTIALLY WILL CAUSING NECK OR SPINAL INJURY INJURY IF VEHICLE IS HIT FROM THE REAR. THE TOP BAR ACTS AS A PIVOT POINT WITH NO REAR NECK SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074142May 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER EXPERIENCED PULSATION AND SHAKING IN STEERING WHEN SLOWING DOWN. *LA THE DEALER DETERMINED THAT THE ROTORS NEEDED TO BE CUT AND RESURFACED. A FEW MONTHS LATER THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ROUTINE MAINTENANCE AND BRAKE PROBLEMS. THE DEALER BLAMED THE BRAKE PROBLEMS ON HIGH MILEAGE BUT THE CONSUMER BELIEVES THAT THE DEALER MAY HAVE CAUSED THE PROBLEM OR THAT THE BRAKES WERE DEFECTIVE WHEN THE VEHICLE WAS PURCHASED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072914May 20, 2004
STEERING
I PURCHASED A 2004 HONDA PILOT AND EVER SINCE WE HAVE OWNED IT WE HAVE A PROBLEM WITH VIBRATION AT SPEED APPROACHING AND OVER 65MPH. WE HAVE HAD IT TO THE DEALER TWO TIMES AND THE HAVE OFFERE NO SOLUTION AND TAKEN THE STANCE THAT IT IS THE CHARACTERISTIC OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072743May 17, 2004
STEERING: STEERING WHEEL/HANDLE BAR
THERE IS A DISTINCT AND CONSTANT VIBRATION ON THE STEERING WHEEL OF MY 2003 HONDA PILOT WHEN IT REACHES SPEEDS BETWEEN 70 AND 75 MPH. HONDA HAS TRIED BALANCING TIRES, ALIGNING FRONT END, ROTATING TIRES, REPLACING TIRES, ETC. AND THE PROBLEM IS STILL PRESENT. THEY HAVE HAD MY PILOT FOR THE PAST TWO WEEKS TRYING TO CORRECT THIS SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072695May 16, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
LIFTGATE GLASS ON 2003 HONDA PILOT ESSENTIALLY "SHATTERED". THE VEHICLE WAS NOT HIT BY ANY OBJECT. LOCAL HONDA DEALER STATES IT IS NOT COVERED. I DON'T KNOW WHETHER OR NOT IT WAS DEFECTIVE GLASS OR INSTALLED BY MANUFACTURER INCOORECTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072624May 14, 2004
SUSPENSION:REAR:SHOCK ABSORBER
WE BOUGHT A NEW HONDA PILOT IN JULY 2003. WE DO NOT TOW ANYTHING WITH IT. WE DO NOT TAKE IT OFF ROAD. THERE HAS BEEN NO ACCIDENT. WE LIKE THE VEHICLE. HOWEVER, ON MAY 13TH WHILE DRIVING THE PILOT A LOUD SNAP WAS HEARD IN THE REAR OF THE PILOT. WE LOOKED AT IT AND DISCOVERED THAT THE LEFT REAR SHOCK ABSORBER MOUNT HAD BROKEN OFF FROM THE CHASSIS. IF THAT WOULD HAVE HAPPENED WHILE ON THE FREEWAY A SERIOUS ACCIDENT VERY WELL MIGHT HAVE OCCURRED. THIS IS A REAL SAFETY CONCERN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068428May 6, 2004
STEERING: STEERING WHEEL/HANDLE BAR
SUSTAINED VIBRATION AT 73MPH & 78MPH. VIBRATION FELT THROUGH STEERING WHEEL. DEALER CHECKED TIRE BALANCE TWICE AND FOUND NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot