Honda Pilot Complaints

9,418 consumer complaints on file.

#10068365May 5, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE RIVETS HOLDING THE DRIVER SEAT TO THE SEAT FRAME HAVE POPPED AND THE SEAT BECOMES UNSTABLE. DRIVER CAN LOSE CONTROL OF THE VEHICLE WHEN THIS HAPPENS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068228May 3, 2004
SUSPENSION
AT SPEEDS EXCEEDING 70 MPH THERE IS A VIBRATION WHICH CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND AT TIMES THE FLOOR OF THE WHOLE VEHICLE. THIS USUALLY OCCURS AT 73-74MPH. AFTER REPEATED SERVICES AND BALANCING OF TIRES THE DEALERSHIP TOOK THE TIRES TO PERFORM A ROAD FORCE TEST. THIS RULED OUT THE TIRES CAUSING THE PROBLEM. AFTER THE 4TH ATTEMPT TO CORRECT THE VIBRATION A HONDA CASE MANAGER SAID THAT IT COULD BE A "CHARACTERISTIC OF THE VEHICLE". THIS WAS NOT MENTIONED BY THE SALES PERSON AT THE TIME OF PURCHASE AND I BELIEVE IT IS A DEFECT IN THE SUSPENSION OR DRIVETRAIN. I FOUND MANY OTHERS HAVE HAD THIS COMPLAINT. SEE WWW.HONDA-PILOT.ORG UNDER FORUMS THEN SUSTAINED VIBRATIONS AT SPEEDS OVER 70MPH. THE SERVICE PERSON SAID THIS WAS NOT A SAFETY ISSUE BUT I WOULD DISAGREE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067991April 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
A BRAND NEW (2 WEEKS) PILOT WITH LESS THAN 500 MILES. I AM NOW HEARING A CLUNKING/THUMPING NOISE WHEN I SHIFT THE GEAR FROM D->N AND THEN IN TO R. THIS NOISE IS NOT HEARD WHEN SHIFTING JUST FROM N->R. LOOKS LIKE THIS NOISE IS COMING FROM UNDER THE HOOD. I DIDN'T EXPECT THIS KIND OF PROBLEM SO SOON IN A BRAND NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067817April 26, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
FOUND A WHINNING NOISE IN THE AREA OF THE POWER STEERING PUMP ON OUR 2003 PILOT WITH 9,000 MILES BEEN IN THE SHOP FOR 5 DAYS THEY HAVE REPLACED THE TENSION PULLY ON THE TIMING BELT DID NOT FIX NOW THEY ARE SCRATCHING THEIR HEADS *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067859April 26, 2004
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
LOUD "CLANK" NOISE FROM BRAKE CALIPERS THE FIRST TIME BRAKES ARE APPLIED AFTER CHANGING DIRECTION (FORWARD TO REVERSE OR REVERSE TO FORWARD). THIS HAS HAPPENED SINCE NEW; THE DEALER SERVICE REP STATES "THEY ALL DO THAT", AND SAID HE WAS SURPRISED HONDA HAD NOT COME UP WITH SOME KIND OF FIX BECAUSE THEY WERE GETTING A LOT OF COMPLAINTS ABOUT THE VERY DISCONCERTING NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067581April 21, 2004
AIR BAGS
ON APRIL 8,2004, THE SRS LIGHT CAME ON IN MY PILOT. I PHONED THE DEALERSHIP AND WAS TOLD IT MIGHT JUST NEED TO RESET ITSELF BECAUSE I HAD SOMETHING SITTING ON THE PASSENGER SEAT AND THAT IT MIGHT TAKE A COUPLE OF DAYS FOR IT TO RESET. THE LIGHT NEVER WENT OFF. I TOOK IT IN TO BE CHECKED ON APRIL 14, 2004. THE SERVICE TECH RESET THE SRS LIGHT AND I WAS TOLD TO BRING IT BACK IF THE LIGHT CAME BACK ON. ABOUT 20 MILES DOWN THE ROAD, THE LIGHT CAME BACK ON. I RETURNED TO THE DEALERSHIP THAT AFTERNOON WHERE THE SERVICE TECH TOLD ME THAT THE PILOT WAS UNSAFE TO DRIVE BECAUSE THE AIRBAGS WOULD NOT DEPLOY. I WAS TOLD THAT THE PARTS WOULD BE OVERNIGHTED AND MY VEHICLE WOULD BE READY THE NEXT AFTERNOON. ONE OF THE PARTS CAME IN BUT THE OTHER PART IS ON NATIONAL BACK ORDER. MONDAY, I WAS TOLD THAT THE PART IS ON "CRITICAL BACKORDER" AND HOPEFULLY WILL ARRIVE ON APRIL 26.2004. THE DEALERSHIP HAS PROVIDED ME WITH A RENTAL VEHICLE..I WAS TOLD THAT WHEN A PART IS ON NATIONAL BACKORDER, IT CAN TAKES MONTHS FOR THE PART TO BE AVAILABLE. I, TOO, LIKE SOME OF THE OTHER PILOT OWNERS, WAS TOLD THAT MY CELL PHONE PLUGGED IN , COULD HAVE CAUSED THE LIGHT TO COME ON. I THINK THAT MIGHT BE A LITTLE BIT OF A STRETCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071459April 20, 2004
ELECTRICAL SYSTEM
CONSUMER EXPERIENCED HARD STARTING AND OTHER MECHANICAL PROBLEMS. *PH THE DEALER INDICATED THAT THIS WAS NORMAL AND MADE NO REPAIRS TO THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066336April 16, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR PASSENGER WINDOW WAS LOUD AND CAUSED PRESSURE ON THE CONSUMER'S EAR DRUMS. THE DEALER AND MANUFACTURER WAS NOTIFIED. TS THE CONSUMER FELT THAT THE NOISE WASN'T THE PROBLEM, BUT THE PHYSICAL PRESSURE AND PAIN ON EAR DRUMS WAS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065770April 8, 2004
AIR BAGS
THE SRS LIGHT ON MY 2003 HONDA PILOT CAME ON ABOUT A MONTH AND A HALF AGO AND HAS STAYED ON. THE DEALER LOOKED AT IT, ORDERED A PART WHICH CAME IN OVER 3 WEEKS LATER, INSTALLED THE PART (I BELIEVE IT WAS A NEW AIRBAG SENSOR), AND STILL HASN'T FIXED THE PROBLEM. THEY ORDERED ANOTHER PART WHICH THEY SAID WOULD TAKE 3-4 WEEKS TO COME IN. ACCORDING TO THE SERVICE DEPARTMENT, THE AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT CURRENTLY DUE TO THIS ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061660April 8, 2004
AIR BAGS:FRONTAL
THE CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A SAFETY IMPROVEMENT CAMPAIGN FOR THE FRONT AIR BAGS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO MADE THE NECESSARY REPAIRS. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR ANOTHER PROBLEM. WHILE THE MECHANIC WAS INSPECTING THE VEHICLE THE FRONT AIR BAGS WERE CHECKED AND THE MECHANIC MADE THE NECESSARY REPAIRS ACCORDING TO THE SAFETY CAMPAIGN BECAUSE IT LOOKED LIKE THE AIR BAGS HAD NOT BEEN REPAIRED. THE CONSUMER(S) WERE CONCERNED THAT REPAIRS WERE DONE TWICE, BUT PROBLEM COULD RECUR. *AK THE CONSUMER FELT THAT THE AIR BAGS MAY NOT REMAIN ADJUSTED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064559April 5, 2004
STRUCTURE
WIND BUFFETING, SEVERE AT SPEEDS GREATER THAN 35 MPH WITH REAR WINDOWS DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062293March 16, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I OWNED A 2003 HONDA PILOT. IT'S A VERY GOOD SUV. EXCEPT THAT LAST YEAR, I MADE A COMPLAINT WITH GRAND HONDA DEALERSHIP IN ELMHURST IL. REGARDING AN ANNOYING NOISE COMING FROM THE FUEL TANK WHICH I BELIEVE IS VERY UNUSUAL. SPLASHING NOISE IS VERY STRONG WHEN THE FUEL TANK IS HALF TO ALMOST FULL TANK. ACCORDING TO THE DEALER IT IS NORMAL AND THERE WAS NO RECALL WHICH I STRONGLY DISAGREE. I BELIEVE THERE IS NOT ENOUGH CHAMBERS TO CONTROL THE SPLASHING NOISE AND MIGHT CAUSE FURTHER DAMAGE. PLEASE HELP!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060896March 10, 2004
SERVICE BRAKES, HYDRAULIC
I OWN A HONDA PILOT 2003, EVERY TIME I START MY SUV AND PRESS THE BRAKES FOR THE FIRST TIME I HEAR A LOUD NOCKING SOUND. USUALLY HAPPENS AFTER THE SUV IS NOT IN USE FOR A WHILE. I TOOK THE SUV TO THE DEALER FOR DIFFERENT ISSUE AND I ASKED THE SERVICE PERSON ABOUT THE PROBLEM, HE TOLD ME THAT THE SOUND IS COMMON ON PILOT. I CALLED AMERICAN HONDA AND THEY TOLD THAT I NEED TO TAKE THE SUV FOR AN INSPECTION AND NOT TO GO BY WHAT THE SERVICE PERSON TOLD ME. I HAVE NOT TAKEN THE SUV TO THE DEALER YET. BUT, I HAVE DONE MY RESEARCH AND THERE IS A LOT OF PEOPLE THAT THE SAME PROBLEM, I DO NOT WHY THEY HAVE NOT REPORTED IT. THE PROBLEM IS ANNOYING BECAUSE IT ONLY HAPPENS ONCE, EVERYTIME THE SUV IS MOVE AFTER A PERIOD OF TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060080March 1, 2004
SUSPENSION:REAR:SHOCK ABSORBER
I CONSISTENTLY HEAR NOISE THAT SEEMS TO COME FROM THE RIGHT REAR WHEEL AREA WHEN DRIVING OVER SMALL OR LARGE BUMPS. MY DEALER (CLAIR INTERNATIONAL INC.) WAS UNABLE TO FIX AND CALLED HONDA TECH LINE. THEY WERE ADVISED BY HONDA TECH LINE (REF.# 1192151, ACCESS CODE 20710502012) THAT IT WAS NORMAL NOISE FROM REAR SHOCKS WITH POSSIBLE UPDATE IN THE FUTURE. A MONTH LATER I HAD DEALER REPLACE THE STRUT (PART# 52610-S9V-A01) BUT PROBLEM PERSISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058384February 18, 2004
VISIBILITY:GLASS, SIDE/REAR
FRONT PASSENGER WINDOW SHATTERED OVERNIGHT DURING DROP IN TEMPERATURE FROM 30F TO 0F. NO VISIBLE BLEMISH OR DAMAGE TO WINDOW PRIOR TO WINDOW EXPLOSION. NO INDICATION OF VANDALISM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059254February 18, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE REAR OF VEHICLE WHEN BRAKING. SERVICE MECHANIC INFORMED THE CONSUMER THAT THEY WERE AWARE OF THE PROBLEM AND NOT TO BE ALARMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059168February 17, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
WHEN STARTING THE VEHICLE CONSUMER SMELLED GAS FROM THE ENGINE. CONSUMER INDICATED THAT FUEL RAIL WAS LEAKING. DEALER REPLACED THE FUEL LINE AND THE "PLENUM GASKET THREE TIMES, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058042February 12, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
WHEN THE CONSUMER IS IN THE FRONT SEAT THE HEAD RESTRAINT TILTS FORWARD, CAUSING THE CONSUMER'S HEAD TO LEAN FORWARD. CONSUMER IS 5'3," AND SAYS HEAD RESTRAINT CANNOT BE ADJUSTED ANY LOWER. THE DEALER HAS NO REMEDY OR SUGGESTIONS FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056295February 2, 2004
ELECTRICAL SYSTEM
HONDA PILOT ENGINE LIGHT KEEPS COMING ON. SINCE PURCHASE DATE OF 10-12-04 IT HAS BEEN IN THE HONDA SERVICE DEPT 3 TIMES. ENGINE LIGHT KEEPS COMING ON AND CYLINDERS ARE MISFIRING CAUSING THE PILOT TO LOSE POWER WHILE DRIVING. AFTER STOPPING AND TURNING OFF THE ENGINE FOR AWHILE IT WILL START UP AGAIN AND USUALLY THE ENGINE LIGHT WILL NOT COME ON AGAIN. THIS HAS HAPPENED 3 TIMES SINCE IT WAS IN THE HONDA SERVICE DEPT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056231January 31, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
REAR WIPER MOTOR SHORT, INCLUDES SRS LIGHT COMING ON SINCE ON ONE FUSE AND LOST OF WINDSHIELD WIPER FLUID US CAPABILITIES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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