Honda Pilot Complaints

9,418 consumer complaints on file.

#10133821August 22, 2005
FUEL SYSTEM, GASOLINE:STORAGE
THE GAS TANK HAD A LEAK. ENOUGH THAT FUEL WAS DRIPPING TO THE GROUND WHEN THE TANK WAS OVER HALF FULL. THE LEAK POINT WAS AROUND A SEAM AT THE FUEL INTAKE WHERE THE TANK WAS ASSEMBLED. HONDA REPLACED THE TANK BUT BECAUSE THE CAR HAD 40,000 MILES ON IT WAS OUT OF WARRANTY. HONDA APPLIED A GOODWILL WARRANTY AND PAID FOR THE PARTS. WE PAID ALMOST 300 DOLLARS FOR LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132891August 15, 2005
SUSPENSION
BRAND NEW 2005 HONDA PILOT EXL WITH RES HAS A VIBRATION BETWEEN 70 MPH AND 80 MPH. HONDA WILL NOT FIX THIS BECAUSE THEY CLAIM THEY CAN'T DRIVE OVER 65 MPH AND THEREFORE CAN'T PROVE THE PROBLEM EXISTS. I'VE HAD HONDA BALANCE THE TIRES TWICE AND PAID TO HAVE A GOODYEAR DEAL BALANCE THEM. THE PROBLEM STILL EXISTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131758August 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HONDA PILOT FRONT ROTORS GET WARP WITH NORMAL USE, WHEN BRAKES ARE APPLIED AT HIGH SPEED THE CAR STEERING WHEEL SHAKES VIOLENTLY AND CAR IS OUT OF CONTROL, HAVE TO REMOVE FOOT FROM BRAKES TO GET CONTROL OF THE CAR BACK, HONDA WILL NOT ACKNOWLEDGE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131437August 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MULTIPLE OCCASIONS THE SHIFT INTERLOCK WILL NOT LET THE CAR OUT OF PARK, UNLESS YOU HIT THE BRAKE PEDAL 20-30 TIMES. HAS NOT BEEN REPLACED DUE TO HONDA NOT BEING ABLE TO DUPLICATE THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101032August 1, 2005
UNKNOWN OR OTHER
FRAME AND STRUCTURE TENDS TO SHAKE AND MAKE NOISE WHENEVER VEHICLE IS DRIVEN AT ABOUT 50 MPH. THE NOISE SOUNDS LIKE A HELICOPTER OVER THE VEHICLE. *AK THE CONSUMER WAS TOLD THAT WAS HOW THE VEHICLE WAS DESIGNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130452July 28, 2005
AIR BAGS
DT: CALLER'S WIFE WHILE DRIVING THE VEHICLE IT WAS HIT IN THE RIGHT FRONT WHEEL AREA , AND AIR BAG DEPLOYED. CALLER'S WIFE HANDS WERE BURNED VERY BADLY. CALLER BELIEVED A SUBS TANGO FROM THE AIR BAGS BURNED WIFE'S HANDS. THE SUBSTANCE WAS A GRAY COLOR AND WAS EMBEDDED IN HER SKIN AND CUDGEL'S. SHE HAD BUMPS AND BRUISES. BUT THE BURNS WERE MAKING HER EXTREMELY UNCOMFORTABLE, AND SHE WAS HAVING A HARD TIME. DEALER/ MANUFACTURER HAD NOT BEEN CONTACTED. A POLICE REPORT WAS FILED. SHE HAD TO GO TO THE DOCTOR TWICE TO GET AN OINTMENT AND PAIN PILLS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10131284July 26, 2005
STEERING:COLUMN
2005 HONDA PILOT EXL CRASHED INTO A MEDIAN AS A RESULT OF SUDDEN LOSS OF STEERING CONTROL AND TRACTION.*MR THE CONSUMERS LAWYER STATED ON FEB 2, 2005 THE MANUFACTURER ISSUED A RECALL REGARDING THE STEERING COLUMN WHICH COULD LEAD TO A VEHICLE CRASH WITHOUT WARNING. THE CONSUMERS LAWYER BELIEVED THE CRASH AND RECALL WERE IDENTICAL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129822July 24, 2005
STEERING
MAKE: HONDA PILOT 2005 PLEASE ALSO REVIEW: HTTP://WWW.HONDAPILOT.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=4117&PERPAGE=15&PAGENUMBER=27 WHICH HAS 27 PAGES OF SIMILAR COMPLAINTS. I JUST BOUGHT A 2005 PILOT. I HAD THE HITCH INSTALLED BY HONDA. I NOTICED SOME VIBRATION LOWER THAN 70 MPH BUT ASSUMED THAT I WAS UNFAMILIAR WITH THE CAR. LO AND BEHOLD, WHEN I DROVE THE CAR HOME I NOTICED A SIGNIFICANT VIBRATION IN THE STEERING STARTING AROUND 69MPH, PEAKING AT AROUND 76 MPH AND FADING TO "NORMAL" AT AROUND 80 MPH. THE VIBRATION FEELS LIKE A WHEEL BALANCE PROBLEM. CURRENTLY THE DEALER IS TRYING TO HELP, HOWEVER THEY ARE NOT CONFIDENT THAT THEY CAN FIX THE PROBLEM. THINGS WE HAVE TRIED: A. MAY 30 PROBLEM NOTED ON TEST DRIVE BEFORE PURCHASE BUT IGNORED AS A NEW VEHICLE/DRIVER INTERPRETATION PROBLEM. PROBLEM WAS NOTED DAYS LATER THOUGH. B. JUNE 4 CAR TAKEN IN FOR INSPECTION 1) TEST DRIVE SHOULD MINIMAL PROBLEM NOT DRIVEN AT 76 MPH THOUGH 2) DEALER (RICHARD/BRETT) ALIGNED WHEELS 3) SHORT TEST DRIVE (BELOW 76 MPH) INDICATES FIXED 4) LONGER DRIVE AT 69 THROUGH 80 MPH INDICATES PROBLEM STILL EXISTS 5) SUGGESTED TO BRING THE CAR IN FOR A ''FORD'' HIGH-TECH REBALANCE C. JUNE 6 I AM NOT REALLY INTERESTED IN A FORD HIGH-TECH REBALANCE, BECAUSE THAT WOULD SIGN ME UP FOR EXPENSIVE REBALANCES FOR THE REST OF THE LIFE OF THE CAR. THE FRONT SUSPENSION SYSTEM SHOULD BE ABLE TO USE A NORMALLY BALANCED WHEEL. TALKED TO RICHARD ABOUT SWAPPING TWO COMPLETELY DIFFERENT TIRES IN FOR THE FRONT TIRES. HE WILL DISCUSS WITH THE SALES MANAGER. D. JUNE 7 I ROTATED THE BACK WHEELS TO THE FRONT TO DISQUALIFY THE WHEELS FROM THE EQUATION. CONSIDER DRIVING ANOTHER SIMILAR, NEW VEHICLE. F. JUNE 9 RICHARD DUDLEY CALLED BACK. TALKED TO HIM AND HE INDICATED THAT HE STILL NEEDS TO DO A FORCE ALIGN TO DISQUALIFY THE WHEELS. G. DEALER SWAPPED OUT TIRES FROM ANOTHER VEHICLE. H. DEALER RADIAL FORCE BALANCED THE FRONT WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129828July 24, 2005
SUSPENSION
SINCE OWNING THE VEHICLE IN 8/2002, THERE HAS BEEN A SLIGHT VIBRATION AT SPEEDS AROUND 70 MPH. SINCE CHSNGING THE TIRES RECENTLY, THE PROBLEM IS MORE PRONOUNCED, BUT ONLY WHEN COLD. THE VIBRATION BORDERS ON A SHAKE, AND YOU CAN FEEL IT IN THE STEERING WHEEL AS WELL AS THE FLOORBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129652July 22, 2005
UNKNOWN OR OTHER
SUSTAINED VIBRATION WHEN DRIVING AT SPEEDS ABOUT 45 TO 75 MPH. MULTIPLE TRIPS TO DEALER, WAS TOLD THIS IS A "CHARACTERISTIC OF THE VEHICLE". STARTED THE FIRST DAY I DROVE THE VEHICLE OFF THE LOT WITH 50 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129046July 18, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SINCE THE VEHICLE WAS NEW, THERE WAS A SLOSHING SOUND FROM THE GAS TANK WHEN THE CAR STARTS OR STOPS (AS IF I'M CARRYING AN AQUARIUM). HONDA SAID (7/15/05) IT'S THE TANK'S ALLOY COMPOSITION, AND IS A NORMAL CONDITION. SINCE SAFETY IS NOT AN ISSUE, HONDA WILL NOT REPLACE THE GAS TANK, AND I WILL JUST HAVE TO LIVE WITH THE ANNOYANCE. HONDA IS SORRY; MOST PILOTS DON'T BEHAVE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127717July 7, 2005
SUSPENSION:FRONT, WHEELS, SERVICE BRAKES, AIR:DISC:ROTOR
THIS VEHICLE FROM ORIGINAL PURCHASE HAS HAD A WHEEL VIBRATION THAT SEEMS TO BE INCORRECTABLE BY DEALER. I BELIEVE IT IS A DEFECT FROM THE MANUFACTURE HONDA. THE VEHICLE HAS ALSO NEEDED BRAKE ROTORS RESURFACED AT LESS THAN 20,000 MILES AND IS CURRENTLY WAITING FOR PARTS TO HAVE TWO TIE RODS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126729June 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
2005 HONDA PILOT EX WITH LESS THAN 500 MILES ON IT.. ~90% BRAKE FAILURE ON VEHICLE ON TWO OCCASIONS... 06/15/2005 AND 06/24/2005. TAKING TO HONDA OF CONCORD (CONCORD NC) TO BE REVIEWED... MAY OR MAY NOT REPAIR DEPENDING ON IF THEY CAN "DUPLICATE" THE PROBLEM BUT ARE AWARE OF SOME CASES OF THE MASTER CYLINDER GOING COMPLETELY OUT FOR A "MOMENT". ALERTING YOU ALL IN CASE THIS HAPPENS TO OTHERS AND TO HAVE ON RECORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125973June 20, 2005
AIR BAGS
THE AIR BAGS FAILED TO WORK WHEN THE CAR IMPACTED A VEHICLE HEAD-ON. THE AIR BAG FAILED A 2ND TIME WHEN THE VEHICLE WAS IMPACTED IN THE REAR BUMPER. THE SPEED OF THE VEHICLE IN THE REAR WAS GOING APROXIMATELY 50MPH. THE CHILDREN IN THE REA SEATING HAD VERY SOAR NECKS FOR A WEEK. I BOUGHT THE CAR WITH THE UNDERSTANDING THE VEHICLE WAS A SAFE VEHICLE. I HAD FOUR CHILDREN IN THE VEHICLE. WHEN I TALKED TO THE HONDA MECHANIC, HE EXPLAINED TO ME THAT BECAUSE I WAS IN THE MIDDLE OF TWO CARS THE AIR BAG COMPUTER SYSTEM WAS CONFUSED ON WHERE TO SEND THE AIR... I THINK THAT IS WRONG! THERE SHOULD BE A SIGNAL THAT WHEN CONFUSED ON WHERE TO GO, SET ALL OF THE AIRBAGS OFF. BY NOT SENDING ANY OFF, IT INDANGERED MY FAMILY... PLEASE RECONSIDER THE FIVE STAR RATING YOU GIVE A FALSE IMPRESSION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10125822June 10, 2005
AIR BAGS:FRONTAL
SRS ELECTRONIC SYSTEM WAS DISRUPTED BY ELECTRONIC ITEM BEING PLACED IN THE PASSENGER SEAT OF THE 2003 HONDA PILOT.***NO ANSWER REQUIRED***. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122189May 26, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: WHEN OPENING THE TAILGATE THE HINGE FAILED, AND THE HATCHBACK FELL DOWN ON CONSUMER. IT APPEARED THAT PISTON WAS TOO SMALL FOR THE WEIGHT OF THE DOOR, AND THE ATTACHMENT SHOULD BE PLACED IN A POSITION WHERE IT COULD SUPPORT THE WEIGHT OF DOOR. NO INJURIES OCCURRED. CURRENTLY, THE HINGES COMPLETELY FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122170May 25, 2005
SEAT BELTS:REAR/OTHER
2005 HONDA PILOT - FUNDAMENTAL FLAW IN SHOULDER BELT CENTER SEATING POSITION 2ND ROW. THE BELT STARTS IN THE CEALING SO FAR FORWARD THAT WHEN A PERSON WITHOUT A THICK UPPER BODY SITS IN THE CENTER POSITION IN THE 2ND ROW, THE BELT PASSES NEXT TO THE CHEEK RATHER THAN THE SHOULDER. IN THE CASE OF A CHILD WHO IS TOO BIG TO BE IN A BOOSTER WITH A BACK BUT IS STILL RELATIVELY SMALL, THE SHOULDER BELT ACTUALLY PASSES IN FRONT OF THE SHOULDER AND DESCENDS TO THE BUCKLE WITHOUT EVEN TOUCHING THE SHOULDER OR THE UPPER CHEST! THIS LEAVES THE CHILD IN A POSITION TO HAVE HER NECK PERHAPS BROKEN OR OTHERWISE BE INJURED BY THE BELT IN THE EVENT OF A SIDE COLLISION FROM THE LEFT. MOREOVER, IT ALSO LEAVES PARENTS WITH THREE CHILDREN, SUCH AS ME, WHO NEED TO USE THE FULL CARGO AREA FOR CARGO, FACED WITH THE UNACCEPTABLE CHOICE BETWEEN PLACING THE SHOULDER HARNESS BEHIND THE CHILD'S BACK OR PLACING THE THE CHILD IN THE 3RD ROW AND ELIMINATING MUCH OF THE NEEDED CARGO SPACE. THE HONDA SERVICE DEALER ADVISED THAT IS JUST THE WAY THE VEHICLE IS DESIGNED. HONDA CUSTOMER RELATIONS WAS EVEN LESS HELPFULL. THE REPRESENTATIVE SIMPLY SAID IT "COMPLIES WITH ALL GOVERNMENT STANDARDS" AND THEN REFUSED TO REFER ME TO A SUPERVISOR OR ANYONE ELSE AT HONDA HEADQUARTERS IN CALIFORNIA OR TELL ME THE PHONE NUMBER FOR HONDA HEADQUARTERS IN CALIFORNIA. SURELY IT DOES NOT COMPLY WITH FEDERAL RULES TO DESIGN A BELT SO THAT IT DOES NOT EVEN MAKE CONTACT WITH THE SHOULDER AND UPPER CHEST OF A CHILD ONCE THEY ARE TOO LARGE FOR A BOOSTER WITH A BACK AND ARE THEREFORE SITTING AGAINST THE UPTIGHT PART OF THE 2ND ROW SEAT RATHER THAN BEING MOVED FORWARD BY THE BOOSTER. HONDA NEEDS TO PLACE THE BELT ABOUT SIX INCHES FURTHER BACK ON THE CEILING OR ATTACH AN ADAPTER TO THE BACK OF THE SECOND ROW THAT WOULD COME OVER THE SEAT AND GRASP THE SHOULDER HARNESS WHEN A CHILD OR SMALL WOMAN IS SEATED IN THE SECOND POSITION. PLEASE HELP BEFORE SOME CHILD IS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122005May 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION ON REVERSE SHIFT WASN'T WORK PROPERLY. IT HAPPENED TWICE IN THE MORNING WHEN I FIRST START. THE CAR WOLUDN'T MOVE AND LOCKED UP. I NEED TO SHIFT TO DRIVE GEAR THAN REVERSE. SOME OTHER TIME I HAVE TO TURN OFF ENGIN THAN TURN ON TO MOVE THE GEAR. THIS WAS HAPPEN AFTER RECALL FOR MY HONDA POLIT 2003.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10120143May 6, 2005
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HEADREST OF THE DRIVER AND PASSENGER SEATS ARE REALLY FAR AWAY. THIS CAUSES SERIOUS NECK STRAIN AND PAIN. THIS IS A SERIOUS SAFETY HAZARD SINCE IT COULD CAUSE A MAJOR INJURY IN THE EVENT OF A CRASH. THE HEADREST OF THE DRIVER AND PASSENGER SEAT IS A DOUGHNUT HOLE TYPES HEADREST. THIS HEADREST IS NOT ADJUSTABLE AND SITS FAR BACK AWAY FROM THE BACK. SO, IT DOES NOT PROVIDE SUPPORT TO THE NECK. QUITE A FEW PEOPLE SEEM TO HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117450April 28, 2005
SEAT BELTS:FRONT
WHILE DRIVING AT ANY SPEED PASSENGER FRONT SHOULDER BELT WOULD LOCK UP UNTIL RELEASED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT DID NOT RESOLVE IT. *AK THE SECOND TIME THIS HAPPEN, CONSUMER DROVE TO THE DEALER WITH PASSENGER LOCKED IN FRONT SEAT SHOULDER HARNESS. DEALERSHIP SAID THEY HAD A PROBLEM AND REPLACE MECHANISM. THIRD TIME DEALERSHIP SAID IT WAS A DESIGNED THAT WAY-IF SEAT BELT IS EXTENDED ALL THE WAY OUT WHEN LOCKING THEN THAT WILL OCCUR. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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