Honda Pilot Complaints

9,418 consumer complaints on file.

#10156935May 7, 2006
SUSPENSION
WITH LESS THAN 1000 MILES, I BEGAN NOTICING A VIBRATION PROBLEM ON MY '06 HONDA PILOT. VIBRATION FELT IN SEATS AND STEERING WHEEL. ALTHOUGH CAN BE FELT AT LOWER SPEEDS, MORE PRONOUNCED @ 55 - 70 MPH. MAY HAVE BEEN THERE FROM DELIVERY, BUT DID NOT HAVE THE OPPORTUNITY TO DRIVE ANY SMOOTH ROADS HERE IN PA. FOR FIRST FEW WEEKS. DEALERSHIP ACKNOWLEDGED PROBLEM AND WORKED FOR TWO DAYS TO ELIMINATE, CHECKING TIRE BALANCE, DRIVE TRAIN COMPONENTS AND RUN-OUT ON ROTORS. REAR ROTORS WERE RESURFACED AND SEEMED TO LESSEN THE PROBLEM ALTHOUGH PROBLEM STILL EXISTS. OTHER DEALERS AND HONDA APPEAR NOT TO ACKNOWLEDGE THAT THIS PROBLEM EXISTS DESPITE NUMEROUS COMPLAINTS AS DISCUSSED ON HONDA FORUM BOARDS. SCHEDULED ANOTHER VISIT TO DEALERSHIP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156825May 4, 2006
SEAT BELTS:REAR/OTHER
I FILED A COMPLAINT ONE YEAR AGO AND NEVER RECEIVED ANY KIND OF RESPONSE. IT IS ODI ID NUMBER 10122170. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156758May 3, 2006
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, UNKNOWN OR OTHER
1)FUEL GAUGE INOPERABLE 3 WEEKS AFTER PURCHASING THE VEHICLE (ALWAYS READS EMPTY). ATTEMPT # 3 TO CORRECT PROBLEM SCHEDULED TOMORROW. 2) POPPING /CRACKLING NOISE FROM RUBBER GASKETS AT DOORS. SERVICE PEOPLE SAY IT IS NORMAL, HOWEVER MANY COMPLAINTS FROM OTHERS ON THE NET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156387April 28, 2006
SEATS, STRUCTURE
DT*: THE CONTACT STATED WHILE THE VEHICLE IS DRIVEN OVER 55 MPH WITH THE REAR WINDOWS OPEN, THERE IS A THUMPING NOISE THROUGHOUT THE VEHICLE. THIS CAUSES DISCOMFORT TO THE OCCUPANT'S EARS. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC. UPDATED 07/03/06. *JB THE LEATHER SEATS WERE CRACKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156115April 26, 2006
STEERING
I WAS DRIVING WEST ON HIGHWAY. I WAS DRIVING IN THE LEFT LANE AT A SPEED OF APPROXIMATELY BETWEEN 70 TO 72 MILES PER HOUR. MY VEHICLE SWERVED TOWARDS LEFT A BIT, AND TO COMPENSATE THAT I TRIED TO STEER TOWARDS RIGHT. AT THIS TIME, VEHICLE WENT OUT OF CONTROL AND I HAD NO CONTROL OVER THE STEERING. THE VEHICLE WENT TO THE NEXT LANE AND SPUN ONE TIME AND WENT TOWARDS THE LEFT LANE. IT THEN CHANGED DIRECTION AND WAS FACING NORTH, WENT FOUR LANES OVER AND HIT THE MEDIAN HEAD-ON AND THIS COLLISION BROUGHT THE VEHICLE TO COMPLETE HALT. BOTH AIR BAGS WERE DEPLOYED AND VEHICLE HAD EXTENSIVE DAMAGE. IT LOOKS LIKE, IT WAS A MECHANICAL FAILURE WHICH LED TO THE CRASH. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10155860April 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER DRIVING MY LEASED 2003 PILOT FOR 3 YEARS, I KNEW HOW IT HANDLED ON TURNS AND HOW IT STOPPED IN EMERGENCIES. BARELY 100 MILES INTO MY 2006 LEASE, I HAD TO MAKE AN EMERGENCY STOP ON A RAINY ROAD DUE TO AN ACCIDENT IN FRONT OF ME, AND REAR-ENDED A CAR WHEN MY ABS SYSTEM FAILED TO STOP IN TIME, DESPITE THE FACT THAT MY 2003 PILOT WOULD HAVE STOPPED AT LEAST 6 FEET BEFORE THE NEXT VEHICLE. KNOWING MY 2003'S STOPPING DISTANCE WHEN ABS KICKS IN, I WAS FLABBERGASTED THAT THE NEW CAR DIDN'T COME CLOSE TO STOPPING IN TIME. I NOTICED ONE TIME SINCE THAT THE ABS SYSTEM JUST DOESN'T COMPARE TO THE 2003, AND IS EXTREMELY DANGEROUS AS A RESULT. ANOTHER DANGEROUS THING IT HAS DONE TWICE IS FISHTAIL IF I ACCELERATE GOING INTO A TURN OR CURVE. THE DEALERS SERVICE DEP'T USED ALL KINDS OF COMPUTERS TO TEST THE BRAKES, AND TOOK IT OUT FOR A TEST DRIVE, AND SAID IT FUNCTIONED FINE, AND MAYBE I'M JUST NOT USED TO A 2WD. I TOLD THEM I DIDN'T WANT TO DRIVE THIS NEW CAR, IT'S NOT SAFE, AND WOULD RATHER HOLD ON TO MY 2003 PILOT. I KNOW THEY THINK I'M CRAZY, BUT I'D RATHER BE CONSIDERED CRAZY THAN HAVE MY EPITAPH READ, "I TOLD YOU THERE WAS A PROBLEM." *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10154340April 1, 2006
SUSPENSION
MY 2004 HONDA PILOT HAS A CONTINUOUS VIBRATING PROBLEM AT 75 MPH. SEVERAL SOLUTIONS HAVE BEEN ATTEMPTED, BUT NOTHING FIXES THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153623March 24, 2006
FUEL SYSTEM, GASOLINE:STORAGE
FUEL SLOSHES IN FUEL TANK AND PHYSICALLY MOVES THE VEHICLE WHEN SUDDEN STOPS OCCUR. HONDA CORPORATE SAYS THIS IS A "CHARACTERISTIC" OF THE VEHICLE AND WILL, THEREFORE, TAKE NO ACTION TO CORRECT/REPLACE THE TANK OR VEHICLE. I'M GRAVELY CONCERNED THAT THIS DESIGN FLAW MAY CAUSE THE VEHICLE TO MOVE FORWARD INTO ON-COMING TRAFFIC IF ROAD SURFACES ARE COVERED WITH PACKED SNOW AND/OR ICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153375March 21, 2006
STEERING
2004 HONDA PILOT. STEERING WHEEL VIBRATION AT SPEEDS 75 MPH. CAN'T BE REMEDIED WITH BALANCE OF TIRES. MANY PILOT OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153125March 19, 2006
STEERING
MY 2006 HONDA PILOT SUV HAS HAD A VIBRATION IN THE STEERING WHEEL SINCE DAY 1. I'VE TAKEN IT TO THE DEALER WHO GLADLY PERFORMED 2 TIRE BALANCES BUT THE VIBRATION DOESN'T GO AWAY. THE VIBRATION IS FELT AT ANY SPEED HIGHER THAN 63 MPH. ON LONG HIGHWAY DRIVES, MY ARMS UPTO MY ELBOWS VIBRATE FOR VERY LONG THAT I HAVE TO TAKE A BREAK FOR 20 MINUTES AND JUST SHAKE THE HECK OUT OF THEM. I PERSONALLY KNOW OF 3 OTHER PILOT OWNERS WITH THIS PROBLEM AND THERE ARE HUNDREDS MORE WHO REPORT THIS ON WEBSITES LIKE WWW.HONDAPILOT.ORG/FORUMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152820March 15, 2006
WHEELS, SUSPENSION
MY VEHICLE VIBRATES AT HIGHWAY SPEEDS BETWEEN 70-80 MPH. I HAVE TAKEN THE CAR INTO THE DEALER NO LESS THAN 5 TIMES FOR THE PROBLEM AND JUST RECENTLY WAS TOLD THAT HONDA IS AWARE OF THE PROBLEM AND THAT THE VIBRATION IS A CHARACTERISTIC OF THE VEHICLE. UP TO THIS POINT THE DEALER HAS RE-BALANCED THE TIRES OVER AND OVER AND REDONE THE ALIGNMENT. I EVEN PURCHASED BRAND NEW TIRES AND STILL THERE IS THE VIBRATION. THE DEALER ROAD FORCE BALANCED THE TIRES AND STILL THE VIBRATION PROBLEM. THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS PROBLEM ON THE HONDAPILOT.ORG WEBSITE AND THERE APPEARS TO BE NO RESOLUTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152658March 14, 2006
SEAT BELTS:FRONT:RETRACTOR, AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 65MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE FLIPPED NUMEROUS TIMES AND LANDED ON IT'S TOP DUE TO THE IMPACT ON THE DRIVER'S SIDE REAR. BOTH OCCUPANTS INSIDE THE VEHICLE WERE WEARING SEAT BELTS; HOWEVER THE SEAT BELTS DID NOT HOLD THE OCCUPANTS TO THE SEAT AND THE FRONT AIR BAGS DID NOT DEPLOY. THE SEAT BELT DID NOT UNBUCKLE; HOWEVER THERE WAS TOO MUCH SLACK IN THE BELT THAT DID NOT RETRACT BACK INTO THE SIDE POST. AS A RESULT, BOTH OF THE OCCUPANT'S HEADS HIT THE WINDSHIELD SUSTAINING INJURIES TO THE HEAD, NECK AND RIBS. THE POLICE FILED A REPORT AT THE SCENE OF THE ACCIDENT. THE INSURANCE COMPANY DEEMED THE VEHICLE A COMPLETE LOSS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10152500March 12, 2006
STEERING, SUSPENSION
2005 HONDA PILOT HAS BEEN TO DEALER 4 TIMES HAVE NOT FIXED PROBLEM THOUGHT IT WAS FIXED ROTATED TIRES PROBLEM IS BACK NOW TIRES ARE WEARING ON EDGES ALIGNMENT DONE ON CAR 4 TIMES THIS IS NOT THE PROBLEM WITH PTTR WILL GO OFF THE ROAD IN SECONDS IF NOT CAREFUL THIS IS A SAFETY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152312March 9, 2006
AIR BAGS
WE WERE REAR-ENDED, CAUSING US TO CRASH INTO A GUARD RAIL (DIRECTLY IN FRONT OF THE DRIVER), WHICH THEN SPUN OUR VEHICLE AROUND, CAUSING THE ENTIRE DRIVER'S SIDE OF THE VEHICLE TO COME TO REST AGAINST THE GUARD RAIL. THE CRASH OCCURRED AT ROUGHLY 30 MPH, BUT NEITHER THE FRONT, NOR THE SIDE AIRBAGS DEPLOYED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10152207March 8, 2006
AIR BAGS
DT*: THE CONTACT STATED THE SRS LIGHT ILLUMINATED. THE DEALERSHIP DETERMINED THE CABLE REEL WAS DAMAGED. THERE IS A TECHNICAL SERVICE BULLETIN, NHTSA ITEM NUMBER # 10005879, WHICH STATES THE DAMAGED CABLE REEL CAN CAUSE SRS DIAGNOSTIC TROUBLE CODES (DTCS). THE DEALER ALSO INFORMED THE CONTACT THE CABLE REEL NEEDED TO BE REPLACED AND WITHOUT THE REPAIR THERE WAS A GOOD POSSIBILITY THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF AN ACCIDENT. THE VEHICLE HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152166March 8, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASE A NEW 2006 HONDA PILOT 2WD ON 2/23/06. ON 2/27/06, WHILE DRIVING IN THE RAIN, I STOPPED AT A RED LIGHT ON A SLIGHT INCLINE. AS I TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS, THE CAR ROLLED BACKWARD SEVERAL FEET, AND FRONT TIRES KEPT SPINNING LOOSING TRACTION, AND THE BACK OF THE CAR HAD A FISH TAIL MOTION. I TESTED THE CAR ON A FLAT SURFACE IN THE RAIN, AND THE FRONT TIRE SPINNING STILL OCCURS. I TESTED THE CAR ON THE SAME INCLINE DURING DRY ROAD CONDITIONS, AND THE CAR ROLLS BACK ONCE YOU TAKE YOUR FOOT OFF THE BRAKE. TOOK IT INTO THE DEALERSHIP AND TOOK THE MECHANIC FOR A TEST DRIVE, HE SAYS THE NEW 2006 HONDA PILOTS ARE ALL EXPERIENCE THE SAME ROLL BACK AND TRACTION PROBLEMS. SPOKE WITH HONDA'S REGIONAL CASE MANAGER ON 3/6/06, HIS RECOMMENDATIONS WERE TO TRADE THE CAR IN FOR A 4 WD PILOT OR LEARN TO DRIVE WITH BOTH FEET, YOUR LEFT ON THE BRAKE AND RIGHT FOOT ON THE GAS SO TO EASE THE CAR AND PREVENT ROLL BACK AND LOSS OF TIRE TRACTION. THEY WOULD REPORT IT TO THE HONDA ENGINEERS, BUT I HAD NO OTHER OPTIONS. I FEEL THIS IS AN EXTREMELY DANGEROUS SAFETY SITUATION FOR ME. THERE ARE MANY SITUATIONS THAT I WOULD BE DRIVING ON AN INCLINE AND ROLL BACK AND LOSS OF TIRE TRACTION COULD CAUSE AN ACCIDENT TO CARS BEHIND ME, OR EVEN PEDESTRIANS THAT MAY BE CROSSING BEHIND OF ME IN A MALL PARKING LOT OR ANY STACKED PARKING LOTS THAT HAVE RAMPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151732March 3, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE LOW BEAM HEADLIGHTS ONLY ILLUMINATE 50 FEET IN FRONT OF THE VEHICLE. THERE IS NO VISIBILITY ABOVE 12 INCHES FROM THE BOTTOM OF THE WINDSHIELD. THE DEALERSHIP DETERMINED THE VEHICLE MEETS FACTORY SPECIFICATIONS AND NO REPAIRS ARE AVAILABLE. UPDATED 3/22/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151672March 2, 2006
TIRES
MY WIFE AND I PURCHASED A 2006 HONDA PILOT IN DEC 2005. FACTORY INSTALLED TIRES WERE GOODYEAR INTEGRITY. THE VEHICLE DAILY LOOSES TRACTION AND SEVERAL TIMES AND LOST CONTROL OF VEHICLE. TRACTION IS BAD ON WET AND DRY CONDITIONS. WHEN CONTACTING HONDA CORPORATE, THEY SAY IT IS THE TIRE AND THAT I SHOULD CONTACT THE TIRE MANUFACTURER. GOODYEAR SAYS THAT WE NEED TO WORK THROUGH HONDA. CLASSIC RUNAROUND. HOWEVER, WHEN I REVIEW THE GOODYEAR WEB SITE, IT PROVIDES TIRE RECOMMENDATIONS FOR VARIOUS VEHICLE TYPES. WHEN I REVIEW THE HONDA PILOT RECOMMENDATION (WITH AN SUV CLASSIFICATION-WHICH IS APPROPRIATE ACCORDING TO THE HONDA WEB SITE, WHICH LABELS THE PILOT A SUV), THE GOODYEAR WEB SITE DOES NOT RECOMMEND THE GOODYEAR INTEGRITY. HOWEVER, IT YOU LABEL THE SUV A PASSENGER CAR (WHICH IT IS PATENTLY NOT), THEN THE INTEGRITY COMES UP AS THE RECOMMENDED TIRE. I HAVE ALMOST EXHAUSTED ALL MY OPTIONS AND AM LEFT WITH FRUSTRATION AND CONCERN. MY WIFE OR I WILL IMMANENTLY BE IN AN ACCIDENT, AND I WILL ASSURE YOU THAT HONDA WILL BE CULPABLE. I HAVE ATTEMPTED TO RESOLVE THE ISSUE BY OFFERING TO PAY THE DIFFERENCE (WHICH IS 2X THE PRICE TO THE INTEGGRITY TIRES-WHICH IS WHY I SUSPECT THEY ARE SELLING THE VEHICLE WITH THE SIGNIFICANTLY CHEAPER INTEGRITY TIRES) FOR THE RECOMMENDED TIRES, HONDA AND GOODYEAR ARE NOT LISTENING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150889February 22, 2006
STRUCTURE:FRAME AND MEMBERS
DT*: THE CONTACT STATED THE WELDS ON THE FIREWALL BROKE THREE TIMES. THIS CAUSED WATER TO LEAK ONTO THE FLOOR; DRIVER AND PASSENGER SIDE, FRONT AND BACK. THE DEALERSHIP WELDED THE FIREWALL TWICE, BUT THERE HAVE BEEN NO REPAIRS THIS FINAL TIME. UPDATED 03/17/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150363February 15, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED AFTER BACKING OUT OF THE DRIVEWAY, THE VEHICLE WAS PUT IN DRIVE AND THE ACCELERATOR PEDAL WAS DEPRESSED MULTIPLE TIMES. WHEN THE VEHICLE RESPONDED IT SURGED FORWARD. THE ACCELERATOR PEDAL CONTINUED TO STICK. AT 1034 MILES, THE DEALERSHIP DETERMINED THE PEDAL WAS STICKING AND CLEANED THE THROTTLE BODY. THE DEALERSHIP STATED THE MANUFACTURER WAS MAKING AN UPGRADE FOR THE COMPONENT. WHEN THE UPGRADE WAS AVAILABLE, IT WAS INSTALLED. TWO MONTHS LATER THE ACCELERATOR PEDAL STARTED STICKING AGAIN. THE DEALERSHIP REPLACED THE GASKET AND CLEANED THE THROTTLE BODY AT 3395 MILES. THE VEHICLE WORKED PROPERLY IN WARMER CONDITIONS. THE ACCELERATOR PEDAL BEGAN STICKING WHILE DRIVING 9 MONTHS AFTER THE PREVIOUS REPAIR. THE THROTTLE BODY WAS CLEANED AGAIN, THE MECHANIC STATED THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS TO BE TAKEN HOME. THE VEHICLE BEGAN TO ACCELERATE ON A BRIDGE AND THE CONTACT HAD TO DRIVE IN ONCOMING TRAFFIC TO AVOID HITTING OTHER VEHICLES. WHEN THE VEHICLE WAS OFF THE BRIDGE, THE CONTACT DEPRESSED THE BRAKE PEDAL AND TURNED THE IGNITION OFF. THE MECHANIC FROM THE DEALERSHIP RETRIEVED THE VEHICLE FROM THAT LOCATION AND DETERMINED IT TOOK 2 FEET TO STOP THE VEHICLE. A NEW THROTTLE BODY WAS INSTALLED. THE MANUFACTURER DETERMINED IT WAS AN ENVIRONMENTAL PROBLEM AND THE THROTTLE BODY WOULD HAVE TO BE CLEANED EVERY 15,000 MILES. THE THROTTLE BODY HAD BEEN REPLACED TWICE IN 16,000 MILES. IN AN EFFORT TO IMPROVE THE VEHICLE, A NEW CABLE WAS INSTALLED TO THE THROTTLE BODY 2 DAYS AGO, ALTHOUGH THERE ARE NO CURRENT PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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