Honda Pilot Complaints

9,418 consumer complaints on file.

#10177660January 3, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I HAVE HONDA PILOT 2003. MY DAUGHTER WAS DRIVING WHEN FAILURE OCCURRED. IT WAS RAINING AND REAR WIPERS WERE RUNNING. ALL OF A SUDDEN, REAR WIPERS STOPPED RUNNING AND THE SRS LIGHT CAME ON. I TOOK IT TO THE WILLIAMSON HONDA DEALER IN LINCOLN, NE. HE DIAGNOSED AND REPLACED FUSE #7. HE IS ALSO TELLING TO REPLACE THE REAR WIPER MOTOR, THAT IS ESTIMATED TO COST ABOUT $400. IT IS A HONDA MOTOR DEFECT AND SHOULD BE REPLACED FREE OF COST TO ME AS A RECALL. HOW DO I PROCEED WITH IT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177202December 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
FOUND TRANSMISSION FLUID LEAKING ON FLOOR AND CAN SEE FLUID ON UNDER SIDE OF VEHICLE. TECHNICIAN FOUND LEAK WAS FROM LEFT SIDE OF TRANSMISSION-DUE TO CASTING SPOT IN CASE ALLOWING FLUID TO LEAK. DATE OF FAILURE 12/12/2006. MILEAGE DATE OF FAILURE 572. TRANSMISSION WAS REPLACED . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176593December 19, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PURCHASED A 2007 HONDA CRV EX-L AWD ON 12/04/06. AT 1000 MILES I BEGAN TO HEAR A NOISE COMING FROM THE REAR DIFFERENTIAL UPON TURNING SHARPLY TO THE RIGHT AND LEFT AT SLOW SPEEDS. THE VEHICLE WAS COLD DURING THIS TIME AND WOULD CEASE ANY NOISE AFTER DRIVING 5 TO 10 MILES AND WARMING UP. TOOK THE VEHICLE TO THE ORIGINAL HONDA DEALER AND THE SERVICE DEPT. PROMPTLY INSPECTED THE REAR DIFFERENTIAL AND STATED THAT IT WAS A LITTLE LOW ON FLUID. SERVICE REPLACED THE REAR DIFFERENTIAL FLUID. NOISE IS STILL PRESENT WHEN VEHICLE IS COLD AND TURNED RIGHT OR LEFT DURING LOW SPEED. SOUNDS LIKE A WHIRRING, LOW RUMBLING OR GRINDING NOISE. *HONDA PILOT ENTERED FOR MODEL CRV NOT AVAILABLE IN MENU...*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175787December 11, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
HONDA 2007 CR-V EX 4WD PURCHASED FROM WHITE PLAINS HONDA, NY ON 11/22/06 BRAND NEW VEHICLE, 3 WEEKS OLD, 500 MILES MAJOR FAILURE OF REAR 4WD DIFFERENTIAL ASSEMBLY - COMPLETE REPLACEMENT REQUIRED CUSTOMER OBSERVED GROANING NOISE OCCURS AT REAR OF VEHICLE WHENEVER TIGHT RADIUS TURNS ARE MADE AT LOW SPEED SUCH AS TURNING IN/OUT OF PARKING SPACES. PROBLEM OCCURS REGARDLESS WHETHER VEHICLE IS COLD OR WARM. PROBLEM MUST HAVE BEEN PRE-EXISTING IN SHOWROOM AND IS LIKELY TO BE A PRODUCTION LINE DEFECT. HONDA SERVICE TECH UNABLE TO REMEDY. COMPLETE REPLACEMENT OF DEFECTIVE ASSEMBLY ORDERED. HONDA SERVICE TECH CLAIMED THAT CAR IS ABLE TO BE DRIVEN, HOWEVER CUSTOMER IS VERY CONCERNED THAT VEHICLE MAY NOT RESPOND SAFELY OR UNDERPERFORM ITS DESIGN CAPABILITY WHEN MOST URGENTLY NEEDED SUCH AS DURING EMERGENCY MANEUVERS WHILE TRYING TO EVADE A HAZARDOUS CONDITION. ON THE 2007 MODEL CR-V CAR AUTOMATICALLY ENGAGES 4WD IN RESPONSE TO DIFFERENTIAL SENSED. VEHICLE OPERATOR DOES NOT HAVE CAPABILITY TO MANUALLY ACTIVATE/DEACTIVATE 4WD FUNCTION. WINTER DRIVING CONDITIONS ARE NOW IN EFFECT FOR THE DRIVING REGION WHERE CAR IS REGISTERED AND FAILURE TO PROPERLY ENGAGE 4WD DURING SLIPPERY CONDITIONS COULD CAUSE LOSS OF CONTROL OF VEHICLE. CUSTOMER IS A SAFE DRIVER WITH A SPOTLESS RECORD AND IN 30 YEARS OF DRIVING HAS NEVER HAD AN ACCIDENT EITHER AS A DRIVER OR PASSENGER. *NOTE: DIALOG BOX OPTIONS FOR VEHICLE INFO ON 'COMPLAINT TYPE' PAGES FOLLOWING DO NOT OFFER THE SPECIFIC MODEL FOR THIS COMPLAINT. FOR PURPOSES OF CONTINUING REGISTRATION OF COMPLAINT, HONDA PILOT ENTERED IN PLACE OF CR-V. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174895December 1, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
DT*: THE CONTACT STATED THE SRS LIGHT ILLUMINATED INDICATING A PROBLEM WITH THE SEATBELTS OR THE AIRBAG SYSTEM. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER. THE DIAGNOSTIC DID NOT IDENTIFY ANY PROBLEM SO THE WARNING LIGHT WAS RESET. AFTER THREE DAYS, THE WARNING LIGHT ILLUMINATED AGAIN. THE SERVICE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174908December 1, 2006
ELECTRICAL SYSTEM
SOMETIMES I CANNOT TAKE THE SHIFT LEVER OUT OF PARK EVEN THOUGH I AM DEPRESSING THE BRAKE PEDAL, BUT WHEN I FIDDLE WITH THE WIRES GOING TO THE SWITCH THAT MONITORS THE BRAKE PEDDLE, THE SHIFT LEVER IS RELEASED. THIS IS AN ONGOING PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174585November 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS COASTING TO A STOP WHEN THE TRANSMISSION IN MY 2003 HONDA PILOT SUDDENLY AND ABRUPTLY DOWN SHIFTED. IT WAS LIKE SOMEONE SUDDENLY JABBED THE BRAKES ON MY CAR. I TOOK THE CAR INTO THE SHOP FOR TRANSMISSION REPLACEMENT THE SAME DAY. THE CHECK ENGINE LIGHT CAME ON AND THE DRIVE INDICATOR LIGHT STARTED FLASHING ON THE WAY TO THE SHOP. ALSO THE TRANSMISSION STUCK IN SECOND GEAR, THE LIMP HOME MODE, AND WOULD NOT UPSHIFT. THE ONLY WAY I COULD KEEP THE TRANSMISSION FROM VIOLENTLY DOWN SHIFTING OR STICKING IN SECOND GEAR WAS TO MANUALLY SHIFT THROUGH THE GEARS. THE DEALER REPLACED MY TRANSMISSION WITHIN ONE WEEK AT A LITTLE OVER 48,000 MILES BECAUSE IT WAS UNDER EXTENDED WARRANTY. THE DEALER NOW CLAIMS AFTER MY COMPLAINT THEY WILL WARRANT THE REPLACEMENT REBUILT TRANSMISSION FOR 36,000 MILES AND THREE YEARS. THIS HELPS, BUT HONDA SHOULD GIVE ME THE SAME EXTENDED 93 MONTH AND 109,000 WARRANTY THAT WILL BE GIVEN TO NUMEROUS OTHER HONDA AND ACURA OWNERS DUE TO A CLASS ACTION SUIT. TODAY THE AMERICAN HONDA MOTOR COMPANY SAID THEY WILL NOT EXTEND MY WARRANTY. HOPEFULLY, SOMEONE WILL START ANOTHER CLASS ACTION SUIT FOR HONDA PILOTS. THE MOST IMPORTANT ISSUE IS THAT THIS POOR HONDA TRANSMISSION DESIGN THAT IS PRONE TO DEFECT IS ALSO A DEFINITE SAFETY ISSUE SINCE IT CAN TAKE FULL VEHICLE CONTROL AWAY FROM OPERATORS WITHOUT NOTICE. PERHAPS ALL AFFECTED HONDAS AND ACURAS SHOULD RECEIVE NEW REDESIGNED TRANSMISSIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174435November 27, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED DURING A GENERAL INSPECTION AT AN INDEPENDENT REPAIR SHOP, IT WAS DETERMINED BOTH REAR TIRE TREADS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. THE TIRES WERE GOODYEAR, P245/70R16, DOT NUMBER 104S. 8AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174245November 25, 2006
EQUIPMENT
SAME SITUATION AS RELEASED IN ODI CASE NUMBER 10172900. I HAD A TREMENDOUS AMOUNT OF SMOKE COMING FROM THE DASH. THE SMELL OF BURNING PLASTIC OR CIRCUIT BOARD WAS STRONG. AFTER THE INCIDENT, MY REAR DVD HEADPHONE OUTPUTS, BOTH WIRED AND WIRELESS, NO LONGER FUNCTION. TOOK THE PILOT TO A DEALER AND THEY COULD NOT CONFIRM THE FAILURE OF THE HEADPHONE OUTPUTS EVEN THOUGH I REQUESTED THAT THEY PUT IN A DVD TO TEST THE SYSTEM. THEY DID NOT HAVE ONE AVAILABLE. THE DEALER WOULD ONLY PULL THE RADIO UNIT AND RECOMMEND THAT I REPLACE THAT UNIT. WHEN I ASKED IF THEY HAD TESTED THE UNIT, THE RESPONSE WAS THAT THEY COULD NOT TEST THE UNIT. THE UNIT WOULD HAVE TO BE SENT SOMEWHERE FOR TEST AND POSSIBLE REPLACEMENT. THEY COULD NOT GUARANTEE THAT THIS WOULD FIX THE PROBLEM. TO VIEW THE AREA BEHIND TO DVD PLAYER, I WAS ADVISED THAT IT WOULD TAKE A TECHNICIAN 8 PLUS HOURS TO REMOVE THE NECESSARY DASH ELEMENTS IN ORDER TO GET INTO THE CAVITY CONTAINING THE DVD PLAYER. THERE WAS A DEFINITE RESISTANCE TO EXPLORE THE SUGGESTIONS I HAD AS TO WHY THERE MAY HAVE BEEN SMOKE. ALL I KNOW IS THE THERE WAS ENOUGH SMOKE TO REQUIRE ME TO PULL OFF THE ROAD AND MY DAUGHTER AND I TO "BAIL" OUT OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174091November 22, 2006
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION WHILE BACKING OUT OF A GARAGE. CAR PROCEEDED UNTIL IT STRUCK OTHER CARS DESPITE APPLYING THE BRAKE. CAR FINALLY STOPPED WHEN IT BECAME STUCK IN THE MUD. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10173898November 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
STEPPED ON GAS TO ACCELERATE, SUDDENLY HEARD A LOUD NOISE - THOUGHT SOMETHING GOT CAUGHT UNDER CAR, BUT WHEN I PULLED OVER, THERE WAS NOTHING UNDER. TOOK IT TO A LOCAL REPAIR SHOP AND WAS TOLD THAT IT WAS THE TRANSMISSION & THAT I WOULD NEED TO TAKE IT TO THE HONDA DEALER AS THIS MAY BE PART OF THE RECALLED VEHICLES. SO I TOOK IT TO BALL HONDA ON FRIDAY, 11/17 & HAD HENRY AS THE SERVICE ADVISOR. WHEN I SPOKE WITH HENRY OVER THE PHONE, HE SAID THAT WHAT WAS STATED ON THE RECALL AS THE WORST POSSIBLE SCENARIO HAPPENED TO MY VEHICLE. HE THEN PROCEEDED TO ORDER THE TRANSMISSION BUT HAD TO WAIT FOR APPROVAL BECAUSE OF THE HIGH MILEAGE ON MY CAR. HE THEN SAID THAT IT SHOULDN'T BE A PROBLEM, HE JUST NEEDS IT APPROVED. HOWEVER, WHEN I CALLED BACK TODAY, 11/20/06, I SPOKE WITH THE SERVICE MANAGER, SCOTT MOSES AND WAS TOLD THAT HONDA WILL NOT COVER IT AS IT WASN'T PART OF THE RECALL PROBLEM. THEIR INITIAL DIAGNOSTICS WAS THIS: CHECKED 2ND GEAR CAMPAIGN - CHECKED CUSTOMER'S CONCERN ON RACK NOISE COMING FROM INSIDE TRANSMISSION. NEEDS TRANSMISSION. B: CHECK 2ND GEAR CAMPAIGN. CHECKED 2ND GEAR WITH LED LIGHT. 2ND GEAR SHOWS SLIGHT DISCOLORATION. HE (SCOTT) THEN PROCEEDED TO TELL ME THAT THIS WAS NOT PART OF THE RECALL, AND THAT, DUE TO MY HIGH MILEAGE, I'VE VOIDED THE WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173908November 20, 2006
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS ON 2006 HONDA PILOT DO NOT SHINE VERY FAR WHEN GOING DOWN A HILL. THERE IS A DIVIDER BAR BETWEEN LOWER (LOW BEAM) AND UPPER (HIGH BEAM) LIGHTS THAT LIMITS THE DISTANCE THE LOW BEAM SHINES WHEN AT THE BOTTOM OF A HILL AND PROCEEDING UP ANOTHER HILL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173650November 16, 2006
UNKNOWN OR OTHER
DRIVING MY 2003 HONDA PILOT WITH APPROX 40K MILES. WAS DRIVING AT HIGHWAY SPEEDS WHEN I HEARD A SINGLE THUMP. LOOKED IN THE REARVIEW MIRROR AND SAW A TIRE BOUNCING 20-30 FEET IN THE AIR WITH CARS BEHIND ME ON THE HIGHWAY SWERVING WILDLY TO AVOID THE TIRE. IT BOUNCED 3-4 TIMES AND THEN WENT OFF THE HIGHWAY INTO A RAVINE. I PULLED OFF THE HIGHWAY AND FOUND THAT MY SPARE TIRE HAD BROKEN FREE AND DROPPED ONTO THE HIGHWAY. I HAD TO SIT FOR 15 MINUTES BECAUSE I WAS SO SHAKEN THINKING THAT IT COULD HAVE CAUSED A MAJOR HIGHWAY ACCIDENT. THE SPARE HAD NEVER BEEN USED OR LOWERED FROM THE CAR. DEALER REPORTED THAT THE STEEL LIFT CABLE HAD JUST BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173527November 14, 2006
EXTERIOR LIGHTING:BACK UP LIGHTS
RE 2007 HONDA PILOT. THE BACKUP LIGHTS ON THIS VEHICLE ARE EXTREMELY WEAK AND VIRTUALLY USELESS IN SITUATIONS WHERE THE DRIVER DOES NOT HAVE OTHER LIGHTING TO DEPEND ON. THIS IS A DESIGN ISSUE, NOT A MATTER OF REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173361November 13, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE CENTER SEAT BELT IN THE THIRD ROW SEAT LOCKED CLOSED AROUND A 5 YEAR OLD OCCUPANT, AND WOULD NOT OPEN. THE SEAT BELT CONTINUOUSLY TIGHTENED EVERY TIME THE OCCUPANT MOVED, RESULTING IN AN ABRASION ACROSS THE STOMACH OF THE CHILD. THE SEAT BELT WAS SUBSEQUENTLY CUT TO RELEASE THE CHILD. THE VEHICLE WAS NOT SEEN BY A DEALER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10173239November 12, 2006
STRUCTURE:BODY
THERE IS A AUDIBLE VIBRATION IN MY '04 HONDA PILOT WHEN I DRIVE AT ABOUT 1400 RPM. IT SOUNDS LIKE A STRONG WIND NOISE, LIKE SOME SORT OF COVER VIBRATING. IT IS INTERMITTENT. ONCE THE RPM GOES BEYOND 1600RPM, THESE VIBRATIONS RARELY HAPPEN. I TOOK THE CAR TO THE DEALER AND THEY REPLACED THE ENTIRE EXHAUST LINE, INCLUDING THE CATALYTIC CONVERTER. THE VIBRATIONS CONTINUE TO HAPPEN. THE VIBRATION SEEMS TO COME FROM THE UNDERBELLY OF THE CAR, RIGHT IN FRONT OF THE PASSENGER COMPARTMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173119November 10, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY WIFE AND I OWN A 2003 HONDA PILOT. ON THE EVENING OF 11/09/06 SHE WAS ATTENDING AN EVENT. WHEN SHE STARTED UP THE TRUCK SHE COULD NOT GET IT OUT OF PARK. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON A COUPLE OF TIMES SOMEHOW SHE WAS ABLE TO GET IT INTO DRIVE. THIS HAPPENED AGAIN LATER ON WHEN SHE DROPPED OFF A FRIEND AND LEFT THE CAR IN PARK WHILE SHE LET HER FRIEND OUT. SHE TRIED THE SAME TACTIC AS BEFORE AND AFTER A FEW TIMES SHE WAS ABLE TO GET IT OUT OF PARK. WHEN SHE RETURNED HOME SHE TOLD ME OF THE PROBLEM. I WENT TO THE GARAGE AND STARTED THE TRUCK UP AND THE SAME THING HAPPENED TO ME. I BEGAN TO PUMP THE BRAKES AND NOTICED THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING PROPERLY AND THAT WHEN THEY CAME ON I WAS ABLE TO TAKE IT OUT OF PARK. THERE WAS NO HAZARD LIGHT OF ANY KIND TO INFORM US OF THIS MALFUNCTION AND THAT IT WAS TIED TO THE BRAKE LIGHTS. MY WIFE DROVE OVER 60 MILES THAT EVENING AND MAY OR MAY NOT HAVE HAD HER BRAKE LIGHTS WORKING. I TOOK IT TO A HONDA DEALERSHIP THE NEXT DAY AND THEY REPLACED A SWITCH, FP # 5615215, DESCRIPTION SW.STOP 36750-S84. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173137November 10, 2006
STEERING, STRUCTURE, POWER TRAIN:DRIVELINE:DRIVESHAFT, WHEELS:RIM
STEERING WHEEL SHAKE. BOUNCES IN HAND. CABIN NOISE/VIBRATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172900November 8, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SMOKE FROM THE DASH WAS NOTED. IT CAME FROM THE JUNCTION OF THE INSTRUMENT PANEL AND THE UPPER PART OF THE STEERING COLUMN. THE SMELL OF BURNT PLASTIC REMAINED IN THE CAR FOR ~4 HOURS. THE CAR WAS TAKEN TO A HONDA DEALER (FAIRFEILD HONDA - WILLIAMSPORT, PA). IT HAS BEEN THERE FOR 4 1/2 WEEKS AND THEY HAVEN'T BEEN ABLE TO FIND THE CAUSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171457October 20, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2003 HONDA PILOT WAS PART OF THE HONDA RECALL OF THE AUTOMATIC TRANSMISSION. WE TOOK OUR VEHICLE TO CARL HOGAN HONDA IN COLUMBUS MS WHEN WE FOUND OUT ABOUT THE RECALL. THE SERVICE DEPARTMENT INSPECTED THE TRANSMISSION FOR HEAT DISCOLORATION AND INSTALLED AN OIL JET KIT. IN EARLY 2006 WE STARTED HAVING PROBLEMS WITH OUR PILOT. IT WILL INTERMITTENTLY SURGE AND JERK BETWEEN FIRST AND SECOND GEAR AND AT TIMES IT SEEMS TO HAVE PROBLEMS GOING INTO OVERDRIVE. WHEN THESE PROBLEMS OCCUR, THE DRIVE LIGHT WILL FLASH A FEW TIMES THEN GO OUT FOR SEVERAL MINUTES BEFORE COMING ON AGAIN. WE HAVE TAKEN OUR VEHICLE BACK TO THE DEALERSHIP SEVERAL TIMES. EACH TIME THE SERVICE TECHNICIAN HAS HOOKED OUR VEHICLE UP TO A COMPUTER TO DIAGNOSE THE PROBLEM BUT EACH TIME HAS FAILED TO GET A CODE. THE FIRST TIME THEY HOOKED IT UP THEY DID NOT GET A CODE AND WHEN WE GOT THE CAR BACK THE SRS LIGHT WAS ON. WE THEN HAD TO GET THAT REPAIRED. THE PROBLEM IS NOW A WEEKLY OCCURRENCE AND WE HAVE BEEN TOLD THAT THERE IS NOTHING THE DEALERSHIP CAN DO UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEY CAN RETRIEVE A CODE. THE JERKING AND SURGING IS BECOMING MORE FREQUENT AND WE FEEL IT HAS BECOME A SAFETY ISSUE. WE WERE DRIVING WITH OUR TWO SMALL CHILDREN TODAY AND MADE A LEFT TURN ACROSS TRAFFIC, THE VEHICLE JERKED, SLOWED DOWN AND SURGED. AN ONCOMING CAR NARROWLY MISSED US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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