Honda Pilot Complaints

9,418 consumer complaints on file.

#10198695August 7, 2007
STRUCTURE, VISIBILITY:GLASS, SIDE/REAR
HEAVY STEERING WHEEL VIBRATION IN THE BRAND NEW VEHICLE PURCHASED ON 21ST JULY 2007 TAKEN BACK TO THE DEALER FOR REPLACEMENT OF VEHICLE INSTEAD TRY TO REPAIR ON 22ND JULY 2007 WHICH VIBRATES THE ARMS AND CHEST OF THE DRIVER. SHARP HIGH FREQUENCY NOISE CREATED BY SIDE WINDSHIELDS OF DRIVER AND PASSENGER CAUSES IRRITATION IN THE EARS WHICH CAUSES PSYCHOLOGICAL HEARING OF SOUND EVEN WHILE WE SLEEP SILENTLY. NO CARE HAS BEEN TAKEN TO RECTIFY THE SOUND BY THE DEALER NOR READY TO EXCHANGE THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198614August 6, 2007
TIRES
I HAVE GOODYEAR INTEGRITY TIRES AS OEM ON HONDA 2007 PILOT WITH 14K MILES. I WAS ONLY VEHICLE OF 8 WITH 2 BLOWOUTS WHILE TRAVELING ROCKY ROAD TO CAMPING SITE. TIRES WERE PROPERLY INFLATED, VEHICLE WAS NOT OVERLOADED, AND I WAS TRAVELING AT SAME SPEED (SLOW) AS ALL OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198201August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE THE CONTACT'S WIFE PULLED INTO A PARKING SPACE AT 5 MPH, WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE LUNGED FORWARD AND THE ENGINE REVVED. THE CONTACT DROVE OVER A CURB AND CRASHED INTO A WALL. THE AIR BAGS DEPLOYED AND TWO OCCUPANTS WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT HAS YET TO TAKE THE VEHICLE TO THE DEALER OR A MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 22,000. THE BRAKES WOULD NOT STOP THE VEHICLE. THE VEHICLE HAD A DEFECTIVE AIR CONTROL VALVE AND THROTTLE. THE CONSUMER STATED HE EXPERIENCED THE PROBLEM 1 YEAR PRIOR TO THE ACCIDENT. THE VEHICLE WAS TOTALED. UPDATED 09/18/07. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10197799July 30, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 40 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE TREAD WAS SEPARATING FROM THE TIRES. THE TIRES WERE COOPER MASTERCRAFT COURSER AWT, SIZE P235/70R16 (NA). THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197080July 20, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHEN THE VEHICLE WAS AT THE DEALER FOR REGULARLY SCHEDULED MAINTENANCE, THE CONTACT WAS INFORMED THAT ALL FOUR TIRES NEEDED TO BE REPLACED DUE TO TREAD WEAR. THE TIRES ARE BRIDGESTONE DUELER H/T 684 II. THE CURRENT AND FAILURE MILEAGES WERE 22,281. UPDATED 08/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198057July 18, 2007
SEATS:FRONT ASSEMBLY:RECLINER
WHILE STOPPED AT AN INTERSECTION, AN INFINITI G35 IMPACTED MY VEHICLE IN THE REAR AT 35 TO 40 MPH. BOTH FRONT SEATBACKS IN MY 2005 HONDA PILOT EX COLLAPSED IN THE CRASH RESULTING IN SPRAINS/STRAINS TO MY AND THE FRONT PASSENGER'S BACK AND NECK. MY DOCTOR ALSO COMMENTED THAT THE HEAD RESTRAINTS ARE TOO SHORT FOR MY HEIGHT (6 FT.).
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10195945July 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
(1)THE TRANSMISSION/GEAR LIGHT IN THE 2003 HONDA PILOT WITH 83,000 MILES (WHEN IN DRIVE) BEGAN BLINKING. WE CALLED THE HONDA DEALER AND THEY SAID IT INDICATED A PROBLEM WITH THE TRANSMISSION. THE REPRESENTATIVE AT THE DEALER SAID THAT 90% OF THE TIME IT WAS THE TRANSMISSION PRESSURE SWITCH. (2)THE CAR CONTINUED TO BE DRIVABLE. (3)THE PART WAS REPLACED BY THE MONTGOMERY, AL HONDA DEALER FOR $180.00. OUR CONCERN IS THAT THIS IS A VERY COMMON PROBLEM, BUT IT IS PROBABLY NOT BEING REPORTED BY MANY CONSUMERS DUE TO THE RELATIVELY LOW COST OF REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194731June 27, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
FOR NO APPARENT REASON, MY 1995 HONDA PILOT DECIDEDED ON IT'S OWN TO APPLY THE LEFT FRONT BRAKES ON A SMOOTH STRAIGHT TWO WAY ROAD. THIS PULLED THE CAR ACROSS THE DIVIDER INTO ONCOMING TRAFFIC. IT ONLY LASTED A SECOND OR TWO SO I WAS ABLE TO STEER BACK INTO THE CORRECT LANE BEFORE HITTING ANYTHING. IT HAPPENED A FEW MORE TIMES IN THE NEXT WEEK, AND EVENTUALLY THE VSA LIGHT STARTED TO ILLUMINATE WHEN THE CAR STARTED. I TOOK IT TO THE DEALER AND THEY WANT $1000 TO REPLACE A DEFECTIVE YAW SENSOR. IS THIS THE SAME YAW SENSOR INVOLVED IN THE KIA SPORTAGE RECALL (NUMBER 05V120000)? WHY DOES THE VSA STILL TRY TO OPERATE WITH A FAILED SENSOR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194189June 25, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY
I JUST GOT OFF THE EXPRESSWAY AND WAS MAKING A SLOW TURN INTO A PARKING LOT WHEN THE INNER TIE ROD BROKE. I DID NOT RUN OVER ANYTHING OR HIT ANYTHING, AND THE DEALER FOUND NO EVIDENCE OF SUCH. THE TIE ROD BROKE WHILE GOING LESS THAN 5 MPH , AND I LOST CONTROL OF THE LEFT FRONT WHEEL. I HAD TO HAVE THE CAR TOWED, RENT A CAR, AND DID NOT PICK UP THE CAR UNTIL THE MONDAY NIGHT AFTER THE INCIDENT. I LIVE 3 HOURS AWAY FROM WHERE THIS OCCURRED, AND HAD TO LEAVE THE TRUCK. THE DEALER WAS VERY SURPRISED AND HAD NEVER SEEN THIS BEFORE. IT WAS SUCH AN UNUSUAL INCIDENT THAT NO DEALERS HAD THE PART AND IT HAD TO BE SPECIAL ORDERED.*AK HONDA AGREED TO PAY FOR THE PART ONLY AFTER I CALLED TO COMPLAIN BUT I STILL HAD TO PAY $467 IN LABOR AS WELL AS FOR THE RENTAL AND TOW. I CALLED HONDA DIRECTLY TO SEE IF THEY WANTED THE PARTS TO INSPECT ( I HAVE IT IN MY POSSESSION) AND INVESTIGATE BUT THEY WANT ME TO PAY FOR SHIPPING IT BACK TO THEM OR DELIVER IT TO A LOCAL DEALER. THE MAIN REASON I CALLED THEIR HEADQUARTERS IN THE FIRST PLACE WAS TO MAKE THEM AWARE OF A POSSIBLE SAFETY ISSUE. I DO NOT FEEL I SHOULD MAKE THE EFFORT OR EXPENSE TO SEND IT BACK TO THEM FOR THEM TO SEE IF THERE IS A DEFECT, WHICH IN MY OPINION THERE IS. MY TRUCK HAD 48353 MILES AT THE TIME. THE REPAIRING DEALER GAVE ME THE PART AFTER I ASKED FOR IT. IF THIS WOULD HAVE HAPPENED A FEW MINUTES EARLIER I WOULD HAVE BEEN DRIVING 55 MPH AND PROBABLY WOULD HAVE LOST CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194018June 22, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2007 HONDA PILOT WITH 2,200 MILES. PULLING OFF THE HIGHWAY ON AN EXIT, WE SAW WHITE SMOKE COMING FROM UNDER THE HOOD. NOT KNOWING THE CAUSE, WE PULLED TO THE SIDE OF THE ROAD (NO BREAKDOWN LANE, SO WE WERE MOSTLY OUT OF THE TRAFFIC LANE). WE WERE UNABLE TO DETERMINE THE CAUSE OF THE SMOKE, SO WE HAD THE CAR TOWED TO THE DEALER. THE CAUSE WAS DETERMINED TO BE A BREAK IN THE CONDENSER COOLING COIL DUE TO A ROAD OBJECT HITTING THE UNPROTECTED COIL. SEARCHING ON THE INTERNET SHOWED DOZENS OF COMPLAINTS OF THIS FOR HONDA VEHICLES (BUT VERY FEW FOR OTHER MANUFACTURERS). HONDA SAID THAT THIS WASN'T COVERED BY THE WARRANTY, BUT AFTER COMPLAINING TO HONDA CORPORATE CUSTOMER SERVICE, THEY PAID FOR THE PART. I ALSO COMPLAINED TO THE LOCAL HONDA DEALER, WHO PAID FOR THE LABOR. I PAID FOR THE TOWING. THE SAFETY ISSUE IS THAT SEEING THE WHITE SMOKE WITHOUT KNOWING THE CAUSE CAN MAKE THE DRIVER BE STOPPED IN AN UNSAFE LOCATION TO DO PROBLEM DETERMINATION, LEADING TO VARIOUS POSSIBLE INJURIES OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194026June 22, 2007
AIR BAGS
SRS RED LIGHT STAYS ON, TAKE IT TO THE DEALER (ALLAN NOTT HONDA) IN LIMA, OH., SAYS AIRBAGS ARE NOT LEGALLY REQUIRED IN THE VEHICLE. THEREFORE, WILL NOT BE COVERED UNDER WARRANTY IN OUR 4 YR. OLD PILOT. NEVER BEEN INVOLVED IN A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193739June 19, 2007
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO IS CONSTANTLY LOSING RECEPTION WHEN VEHICLE HITS A BUMP. SOMETIME IT WILL RECONNECT WHEN ANOTHER BUMP OR HOLE IS HIT. THE RADIO WAS REPLACED, BUT THERE SEEMS TO BE SOMETHING IN THE ANTENNA THAT IS DEFECTIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192409June 4, 2007
SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2005 HONDA PILOT. ON MAY 31, 2007, THE CONTACTS SON BECAME ENTANGLED IN THE MIDDLE PASSENGER ROW SEAT BELT WHILE SLEEPING. THE TENSION ON THE SEAT BELT WOULD NOT RELEASE WHEN UNBUCKLED, WHICH CAUSED IT TO DIG INTO HIS STOMACH. THE CONTACT STATED THAT THE SEAT BELT HAD TO BE CUT OFF. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 29,000 AND FAILURE MILEAGE WAS 28,800. THE CONSUMER STATED THE SEAT BELT WAS REPLACED AT NO COST. UPDATED 08/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191778May 26, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE ATTEMPTING TO STOP AT A STOP SIGN THE ENGINE RACED TO 3500-4000 RPMS. I PUT IT NEUTRAL AND STOOD ON THE BRAKE. THE SHIFTED GEARS FROM NEUTRAL TO DRIVE AND REVERSE, AND THE ACCELERATION STOPPED WITH A POP AND WENT BACK TO 1500. THERE WAS NO INJURY OR ACCIDENT, BUT I WAS SCARED TO DEATH. THIS WAS THE THIRD OCCURRENCE IN A WEEK IN A 2 WEEK OLD HONDA PILOT WITH 180 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190767May 15, 2007
STRUCTURE:BODY:DOOR
REAR DOOR OPENED WHILE DRIVING. THE 3 SCREWS SECURING THE DOOR LOCK TO THE DOOR FELL OUT (OVER TIME) ALLOWING THE DOOR TO SWING OPEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190273May 9, 2007
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE THE ROAD, ESPECIALLY DANGEROUS WHEN GOING DOWN HILLS. VERY BAD VISIBILITY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190100May 8, 2007
STRUCTURE:BODY
THE NEW '2006 HONDA PILOT HAD LESS THAN 8000 MILES ON IT, AND WATER WAS SOMEHOW GETTING INTO THE VEHICLE FROM THE ROOF AND UNDERNEATH THE CAR , AND WAS SOAKING THE FRONT CARPETS. I WOULD HAVE NEVER NOTICED IT IF I HAD NOT DECIDED TO VACUUM THE CARPETS. DURING THE WINTER MONTHS I NOTICED A DARK SUBSTANCE UNDERNEATH THE SEATS, AND NOW I REALIZED IT WAS WATER TURNED TO ICE. I REALIZED WHENEVER IT RAINED WATER GOT INTO THE VEHICLE, AND REMAINED FOR A FEW WEEKS UNLESS ONE TOOK OUT THE MATS. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F11733A I VISITED THE I ABOVE INTERNET SITE AND NOTICED I AM NOT ALONE. I HAVE SEARCHED FAR AND WIDE AND COULD NOT FIND THIS PILOT WET CARPET ISSUE TO BE EITHER A RECALL OR A SERVICE BULLETIN WHICH DID NOT MAKE ANY SENSE TO ME. WAS HONDA TRYING TO KEEP THIS A SECRET? AS OF 05/08/2007 THE PILOT WAS STILL AT A HONDA DEALERSHIP BEING FIXED. THEY REPORTED TO ME THAT THEY WERE HAVING TROUBLE PATCHING UP ALL THE LEAKS. A COPY OF MY FIRST OF MANY INVOICES TO COME WAS ENCLOSED. WE PERFORMED BULLETIN 07-010. RECHECKED FOR LEAKS. WATER STILL COMING IN VEHICLE. WATER COMING IN BY FIREWALL WE REMOVED BLOWER MOTOR ASSEMBLY, REMOVED BOTH FRONT INNER FENDER WALLS, AND FOUND WATER COMING IN FROM PILLARS ON ROOF NEAR WINDSHIELD. WE SEALED THE BODY SEAM. WATER TESTED AGAIN. AND IT WAS NOT LEAKING ANYMORE. *AK I GUESS IT'S STILL LEAKING BECAUSE I AM STILL DRIVING A LOANER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189816May 4, 2007
STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING 55 MPH, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE VEHICLE APPEARED TO ROCK WHILE IN MOTION. THE VEHICLE WAS TOWED TO THE DEALER WHO ORIGINALLY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE NEXT DAY, THE DEALER INSPECTED THE VEHICLE AGAIN AND STATED THAT THE TRANSMISSION FAILED. THE DEALER REBUILT THE TRANSMISSION. AFTER THE TRANSMISSION WAS REPLACED, THE STEERING WHEEL BEGAN TO SHAKE AND THE VEHICLE VEERED TO THE RIGHT. THE DEALER STATED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE ALIGNMENT WAS PERFORMED, BUT THE VEHICLE CONTINUED TO VEER TO THE RIGHT. THE CURRENT MILEAGE IS 52,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189410May 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE VEHICLE WAS INVOLVED IN RECALL #04176000 CONCERNING THE POWER TRAIN:AUTOMATIC TRANSMISSION. THE COOLING HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 76,000. THE VEHICLE BEGAN HAVING DIFFICULTY SHIFTING GEARS. THE FAILURE MILEAGE WAS 90,000. THE VEHICLE WOULD ONLY SHIFT INTO NEUTRAL OR DRIVE. THE DEALER DIAGNOSED THE VEHICLE AS NEEDING A NEW TRANSMISSION. THE DEALER STATED THEY WERE NOT LIABLE AS IT WAS UNCLEAR IF THE FAILURE WAS DUE TO THE PREVIOUS RECALL. THE DEALER WAS WILLING TO APPLY THE PART FOR FREE BUT WILL CHARGE FOR LABOR. THE PURCHASE DATE AND ENGINE SIZE WERE NOT AVAILABLE. THE CURRENT MILEAGE WAS 94,000. *AK THE CONSUMER PROVIDED THE REPAIR INVOICE AS WELL AS THE RECALL NOTICE. THE CONSUMER WAS TOLD AN OIL JET KIT WAS ALREADY INSTALLED IN THE VEHICLE. UPDATED 05/13/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186771April 2, 2007
SUSPENSION, WHEELS
SINCE WE PURCHASED OUR NEW PILOT, WE HAVE EXPERIENCED A CONTINUED STEERING WHEEL VIBRATION AT APPROXIMATELY 69 MPH THROUGH 80 MPH. SEVERAL ATTEMPTS TO REPAIR THE VIBRATION HAVE FAILED. THE SERVICE MANAGER SAID THAT HONDA IS AWARE OF THE CONDITION BUT IS UNABLE TO FIND A SOLUTION. TAKING THIS VEHICLE ON A TRIP IS OUT OF THE QUESTION. WE WILL TRADE THIS VEHICLE IN ON A DIFFERENT MAKE AS SOON AS WE HAVE ENOUGH EQUITY TO BREAK EVEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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