Honda Pilot Complaints

9,418 consumer complaints on file.

#10335136June 7, 2010
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE, KEY STOPPED WORKING CAR WON'T START LEFT US STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334746June 5, 2010
SEATS
THE ELECTRIC SEAT HEATER ON THE DRIVER'S SEAT DEVELOPS A VERY HOT SPOT ON THE SEAT. IT APPEARS EITHER THE TEMPERATURE CONTROL WILL NOT AUTOMATICALLY TURN OFF OR IT WILL NOT REGULATE THE SEAT HEATER. THE SEAT HEATER ON/OFF SWITCH MUST BE TURNED OFF MANUALLY BEFORE A SKIN BURN OR FIRE WITHIN THE SEAT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334571June 4, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES IN MY 2005 HONDA PILOT SUDDENLY APPLY THEMSELVES. OVER THE PAST 4 YEARS, THIS HAS HAPPENED TO ME 3 TIMES WHEN I TAPPED THE BRAKE PEDAL AND ONCE JUST DRIVING DOWN THE ROAD. MY WIFE RECENTLY HAD IT HAPPEN ONCE TO HER JUST AFTER TAKING OFF FROM A STOP SIGN. IT HAPPENED TO ME WHILE DRIVING DOWN THE ROAD AT BETWEEN 40 AND 50 MILES PER HOUR. I'VE SEEN THIS PROBLEM REPORTED ON OTHER WEB SITES...ONE WAS GOING 60 WHEN IT HAPPENED. TWO HONDA DEALERS DID DIAGNOSTICS AND FOUND NOTHING. THEY COULD NOT "REPRODUCE THE PROBLEM"...NO SURPRISE SINCE IT'S RANDOM! THE LAST TIME (INCIDENT DATE BELOW) MY WIFE WAS OUT OF TOWN HAD THE CAR TOWED TO THE SECOND DEALER. (THE BRAKE PADS WERE REPLACE BY THEM BUT WE'VE PUT LESS THAN 150 MILES ON IT SINCE THEN.) I BELIEVE THIS IS NOT RELATED TO THE MECHANICS SINCE IT HAPPENS SUDDENLY AND UNEXPECTEDLY UNDER DIFFERENT CONDITIONS...BUT WHO KNOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334670June 4, 2010
SUSPENSION:FRONT, WHEELS
MY WIFE AND I WERE DRIVING HOME ON THE NIGHT OF JUNE 2ND, 2010 AND WERE TURNING ON THE STREET WE LIVE ON WHEN THE RIGHT FRONT WHEEL JUST LAID OVER. WE HAD IT TOWED TO THE DEALERSHIP AND THEY INFORMED US THAT THEY THOUGHT THAT EITHER THE BOLTS WERE NOT PROPERLY TORQUED AT THE FACTORY OR POSSIBLY THEY JUST BROKE.THESE WERE THE BOLTS THAT HOLD THE SPINDLE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332655May 28, 2010
VEHICLE SPEED CONTROL
WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING SLOW AND THE HONDA PILOT ACCELERATED ON ITS OWN, THE RPMS WENT UP AND SLAMMED INTO THE CEMENT WALL IN THE GARAGE IN LESS 5 SECONDS. THE AIRBAG DEPLOYED AND DAMAGE TO THE FRONT OF THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10331781May 22, 2010
POWER TRAIN
BLINKING 'D' LIGHT AND ONCE CAR IS TURNED OFF, THE BLINKING STOPS. THIS PROBLEM FIRST OCCURRED WHEN WE WERE DRIVING BACK FROM LANCASTER, CA TO SAN DIEGO. THE LOW FUEL LIGHT WENT ON AND SHORTLY THEREAFTER, THE BLINKING 'D' LIGHT. WE PULLED OFF THE INTERSTATE AND PUT SOME GAS IN THE VEHICLE. THE BLINKING D LIGHT DID NOT APPEAR AGAIN FOR TWO WEEKS. I TOOK INTO MY INDEPENDENT WHO COULD NOT DUPLICATE THE PROBLEM. THE PROBLEM APPEARED THIS WEEK AND TOOK IN TO MY INDEPENDENT WHILE IT WAS STILL RUNNING AND THEY WERE ABLE TO SCAN P0872. THE CAR HAD JUST 62,232 MILES ON IT AND ADVISED I TAKE TO THE DEALER. THE DEALER COULD NOT DUPLICATE THE PROBLEM. I TOOK BACK TO DEALERSHIP WHERE I BOUGHT THE VEHICLE AND GAVE THEM ALL THE INFORMATION FROM THE INDEPENDENT AND FROM THIS SITE. THEY WERE ABLE TO LOOK UP THE DTC TROUBLESHOOTING FROM AMERICAN HONDA AND REPLACED THE 4TH GEAR PRESSURE SWITCH, CLEARED CODE AND RESET THE LIGHT. I WAS REASSURED THAT THIS IS ELECTRICAL AND NOT MECHANICAL. IT COULD LEAD TO DAMAGE TO THE INTERNALS OF THE TRANSMISSION, IF THE SWITCH IS NOT REPLACED IN A TIMELY MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331453May 20, 2010
VEHICLE SPEED CONTROL
GAS PEDAL STICKS IN HONDA PILOT . PROGRESSIVELY WORSE SINCE WE BOUGHT THE CAR NEW. NOW STICKS EVERY TIME YOU PRESS EVEN WHILE STOPPING AT STOP SIGNS OR LIGHTS. THRUSTS FORWARD. TRIED TO REPAIR 4 TIMES SINCE 20K MILES BY REPLACING CLEANING THROTTLE BODY. NOW 80K MILES. HONDA REFUSES TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330962May 18, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 40-60 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE FRONTAL AIR BAGS DID NOT DEPLOY UPON IMPACT. ONE INJURY WAS REPORTED BY ONE OF THE VEHICLE OCCUPANTS. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 36,000. UPDATED 11/03/10. *LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10331076May 18, 2010
SEATS
THE HEATED SEAT IN MY 2004 HONDA PILOT BECAME UNCOMFORTABLY HOT WHENEVER I USED IT FOR ABOUT ONE WEEK. EVENTUALLY IT CAME TO A POINT WHERE THE SEAT BECAME SO HOT THAT I COULD NOT USE THE HEATED SEAT ANYMORE. AT THIS POINT THE SEAT NOW REFUSES TO TURN ON, MOST LIKELY BECAUSE OF A BLOWN FUSE FROM THE PROBLEM. MY BIGGEST CONCERN IS THAT THE SEAT FELT LIKE IT COULD CATCH ON FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330445May 14, 2010
FUEL SYSTEM, OTHER
FUEL FILLER NECK ON MY 2004 PILOT HAD A FUEL LEAK. MY CHECK ENGINE LIGHT CAME ON AND WHEN THE VEHICLE WAS SERVICED A LEAK IN THE NECK OF THE GAS TANK FILLER TUBE WAS DETECTED AND REPLACED. THE VEHICLE HAD ABOUT 95,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330179May 12, 2010
ELECTRICAL SYSTEM
2010 HONDA PILOT TOURING HIT A BUMP IN THE ROAD AND THE ABS AND VSA SENSOR WIRES WERE SEVERED CAUSING BOTH FEATURES TO BE DISABLED. THE SENSOR WIRE GOES FROM THE MIDDLE OF THE UNDERCARRIAGE TO EACH REAR WHEEL AND IS TOTALLY UNPROTECTED. ALSO, THE SENSOR AND WIRE ARE ONE PIECE AND SHOULD HAVE A CONNECTOR RATHER THAN ONE PIECE SO IT COULD BE REPAIRED. ADDITIONALLY, THE WIRE SHOULD BE ENCASED IN A WIRE CONDUIT (THE FLEXIBLE WIRE CONDUIT THAT COULD BE PURCHASED FROM A PARTS STORE.) THIS WOULD ADD SOME LEVEL OF PROTECTION. AND A MERE TREE BRANCH IN THE ROAD CAN SEVER THE CABLES. THE MANUAL SUGGESTS THAT THE ILLUMINATED WARNING LIGHTS, IF IGNORED, CAN CAUSE INJURY OR DEATH. I WAS IN A LONG TUNNEL AND COULD NOT EVEN PULL OVER. AFTER RESEARCHING ON LINE, THIS IS A COMMON PROBLEM WITH THIS FLAW. THE DEALERSHIP CLAIMS THE VEHICLE CAN STILL BE DRIVEN WITHOUT THESE TWO FEATURES FUNCTIONING. I FEEL THIS IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329662May 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE TRAVELING AT SPEEDS OF 25 MPH, THE CONTACT ATTEMPTED TO ACCELERATE THE VEHICLE WOULD NOT ACCELERATE OVER 25 MPH. IN ADDITION, THE GEAR SHIFT SELECTOR WOULD NOT SHIFT INTO FIRST, SECOND OR THIRD GEARS AND THE CHECK ENGINE LIGHT WOULD SPORADICALLY ILLUMINATE ON THE DASHBOARD. THE DEALER INFORMED THE CONTACT THAT THE TRANSMISSION HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328952May 5, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHEN DRIVING AT 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WHEN THE BRAKES WERE APPLIED. WHEN THE VEHICLE ACCELERATED, IT CRASHED INTO A PLATE GLASS WINDOW. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTROL MODULE WAS REPLACE. THE VEHICLE CONTINUED TO ACCELERATE UNINTENTIONALLY. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 88,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328783May 4, 2010
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW 2010 HONDA PILOT EX IN 3/13/2010. IN THE EVENING OF 4/16/2010, MY WIFE DROVE IT TO PICK UP MY DAUGHTER AND MY NEIGHBOR'S DAUGHTER FROM GYM CLASS. WHEN THE CAR APPROACHING THE GIRL'S HOUSE IN A CUL-DE-SAC AND MY WIFE REDUCED THE SPEED BY APPLYING THE BRAKE ENTERING THE CUL-DE-SAC. WHEN SHE TRIED TO MAKE FULL STOP IN FRONT OF THE HOUSE, SHE SUDDENLY FELT THE BRAKE WAS VERY SOFT AND UNRESPONSIVE AND IT WOULD NOT STOP NO MATTER HOW HARD SHE PRESSED THE BRAKE. THE CAR CONTINUED TO MOVE FORWARD AND ENDED UP HITTING A PARKED MAZDA PROTG IN THE NEIGHBOR'S DRIVEWAY(ABOUT 10-15 FEET IN FRONT OF MY CAR). THE IMPACT OF THE COLLISION ON THE MAZDA PROTG CAUSES IT TO MOVE FORWARD INTO THE OWNER'S GARAGE ABOUT 4-5 FEET DEEP AND BROKE THE GARAGE DOOR ALONG THE WAY. MY CAR EVEN COULD NOT BEEN STOPPED BY THE MAZDA AND DESPITE MY WIFE CONTINUOUS EFFORT TO STEP ON THE BRAKE FULL FORCE AND PULLING THE SHIFT TO THE LOWEST GEAR POSITION. MY CAR KEPT MOVING TO THE LEFT SIDE OF THE DRIVEWAY TOWARDS 6 FEET HIGH BUSHES. THE CAR RAN OVER THE BUSHES AND WAS FINALLY STOPPED BY A DECK BELONGED TO ANOTHER NEIGHBOR ABOUT 8-10 FEET AWAY. AT THAT TIME, IT IS ONLY 490 MILES ON THE ODOMETER. THE HONDA HAD THE CAR CHECKED BY A TECHNICIAN/ENGINEER FROM AHM(AMERICAN HONDA MOTORS). THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE AND SENT ME AN INVOICE STATED AFTER ALL INSPECTIONS COMPLETED IT WAS DETERMINED BY AHM THE VEHICLE IS OPERATING AS DESIGNED AND ASKED ME TO CONTACT MY INSURANCE COMPANY FOR THE REST OF ISSUES. IT MEANS THAT AHM DID NOT IDENTIFY AND FIX THE PROBLEM ABOUT THE DANGEROUS VEHICLE AND WANT TO THROW IT BACK TO CONSUMER AND LET CONSUMER CONTINUE TO TEST THEIR BRAKES WITH CONSUMER'S LIFE UNTIL MORE SERIOUS ACCIDENT HAPPEN. I COULD NOT BELIEVE THAT AHM IS SO HASTY TO DEAL WITH THIS SERIOUS PROBLEM. IF THIS IS HAPPENED ON HIGHWAY WITH 65 MPH, IT COULD KILL TWO LITTLE GIRLS AND MY WIFE ON THE BOARD AS WELL AS OTHERS ON THE ROAD WITH ITS 4500 LBS WT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328236April 30, 2010
ENGINE AND ENGINE COOLING
FRONT AND SIDE ENGINE MOUNTS WERE BROKEN AND NEEDED REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328251April 30, 2010
EQUIPMENT
2009 HONDA PILOT HAS A BRAKE SYSTEM PROBLEM. THE CAR CAN'T BE STOP FAST ENOUGH, IT NEEDS A VERY LONG DISTANCE AFTER HITTING THE BRAKE TO STOP. THIS IS A BRAND NEW CAR. I INFORMED HONDA DEALER OF MARTIN MAIN LINE HONDA IN PA OF THE PROBLEM, THE TECHNICIANS TOLD ME THAT ALL PILOT BEHAVES THE SAME, SO IT IS NOT A PROBLEM. HOWEVER, THIS IS THE ONLY CAR I NEED TO HAVE A SUCH LONGER DISTANCE FOR A STOP. IT IS NOT NORMAL. IF ALL PILOT ARE SAME, THIS COULD MEAN AN INVESTIGATION IS NEEDED FOR 2009 PILOT. MY CAR IS HAS ABOUT 8,600 MILES NOW. THIS IS THE PROBLEM I NOTICED AT THE VERY BEGINNING WHEN I PURCHASED IT. SINCE MOST OF TIME I DRIVE LOCALLY, THE PROBLEM IS AS WORSE AS DRIVING IN A FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313148April 28, 2010
STRUCTURE:BODY:DOOR, SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2008 HONDA PILOT. THE CONSUMER WAS INFORMED BY HONDA THAT THERE IS A LABEL INSIDE THE SEATS THAT SAYS DO NOT CUT.*DT THE DOOR PANEL WAS BROKEN AND THE SEATS WERE COMING APART. THE SEATS WERE CHANGED FROM CLOTH TO LEATHER AND THE DRIVERS SIDE WINDOW WOULD NOT ROLL DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327609April 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE CONTACT HEARD A LOUD BANG FROM THE ENGINE COMPARTMENT AND WHEN HE ATTEMPTED TO SHIFT INTO NEUTRAL, THE VEHICLE MOVED IN REVERSE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE IGNITION. WHEN HE RESTARTED IT, THE VEHICLE FUNCTIONED NORMALLY BUT A FEW MINUTES LATER, THE PROBLEM OCCURRED AGAIN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326694April 20, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING AT SPEEDS OF 35 MPH AND APPLYING THE BRAKES TO APPROACH A TRAFFIC STOP, THE BRAKES DID NOT ENGAGE. THE CONTACT IMMEDIATELY SHIFTED INTO A LOWER GEAR AS THE VEHICLE PROCEEDED THROUGH THE TRAFFIC STOP, BARELY AVOIDING A CRASH. THE DEALER PERFORMED A DIAGNOSTIC AND FOUND THE MASTER CYLINDER HAD FAILED. THE MASTER CYLINDER WAS REPLACED BY THE DEALER HOWEVER; THE CONTACT STATED THE REPAIR DID NOT ADDRESS THE FAILURE. THE DEALER WAS UNABLE TO LOCATE THE EXACT CAUSE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 29000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326547April 20, 2010
SERVICE BRAKES, HYDRAULIC
INCONSISTENT BRAKE PEDAL ON 2007 HONDA PILOT. AMOUNT PF PRESSURE APPLIED TO THE BRAKE PEDAL TO STOP THE TRUCK VARIES AT ALMOST EVERY INSTANCE. AT TIMES, THE PEDAL IS SPONGY AND GOES TO THE FLOOR. OTHER TIMES IT BARELY MOVES AT ALL AND THE TRUCK STOPS. THIS HAS BEEN GOING ON FOR QUITE A WHILE NOW. I HAD THE FRONT BRAKES REPLACED IN NOVEMBER 2009. WHEN I HAD THE VEHICLE INSPECTED 1/2010 I HAD THE MECHANIC CHECK THE FRONT BRAKES BUT HE SAID THEY WERE NEW AND THERE WAS NO PROBLEM. I WAS GREATLY SURPRISED TO HEAR ABOUT THE RECALL OF THE 2007 ODYSSEY AND RIDGELINE AND CANNOT BELIEVE THE PILOT WAS NOT INCLUDED. MY DAUGHTER FREQUENTLY DRIVES MY PILOT AND HAS ALSO NOTICED THE SAME PROBLEM. THIS VEHICLE SHOULD BE INCLUDED IN THE ODYSSEY AND RIDGELINE RECALL. I BELIEVE THE BASIC MECHANICS ARE THE SAME SO HOW CAN A PROBLEM THAT OCCURS ON TWO TRUCK BASED VEHICLES NOT APPLY TO A THIRD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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