Honda Pilot Complaints

9,418 consumer complaints on file.

#10349516August 16, 2010
STRUCTURE
I HAD REPEATED VISITS TO BABYLON HONDA IN BABYLON , NY FOR A REAR TAILGATE SPOILER PROBLEM. WHEN OPENING THE TAILGATE (REAR DOOR) THE SPOILER WOULD HIT AND GRIND AGAINST THE ROOF PANEL. BABYLON HONDA ADDRESSED THE ISSUE BY TIGHTENING THE SPOILER MOUNTS WHICH WORKED FOR AWHILE, BUT THE PROBLEM RETURNED. THIS PAST JULY WHILE DRIVING ON INTERSTATE 91 AT 65MPH, THE SPOILER FLEW OFF MY CAR AND NEARLY HIT THE CAR BEHIND ME. I AM WAITING FOR BABYLON HONDA'S RESPONSE TO REPAIR THIS PROBLEM - THE SPOILER MOUNTS CRACKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349520August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HONDA PILOT SHUDDERS WHEN ACCELERATING BETWEEN 35-45 MPH. IT FEELS LIKE DRIVING OVER A BUMPY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349612August 16, 2010
ELECTRICAL SYSTEM:IGNITION
2003 HONDA PILOT IGNITION INTERLOCK FAILED. THE CAR WAS STOPPED, TURNED OFF WHILE IN DRIVE GEAR, THE KEY WAS REMOVED AND THE DRIVER LEFT THE VEHICLE. THE VEHICLE THEN ROLLED DOWN THE STREET AND STOPPED WHEN IT HIT A BRICK MAIL BOX 2 BLOCKS AWAY. HONDA DEALER TOLD US THAT THE DRIVE MUST HAVE FORCED THE KEY OUT TO BE ABLE TO REMOVE IT WHILE IN DRIVE GEAR AND DAMAGE THE IGNITION. DRIVE DISPUTES THIS. SAID THE KEY CAME RIGHT OUT. WE HAD ROUGHLY $2500 DAMAGE TO THE VEHICLE TO REPAIR AT THE TIME. CHOSE NOT TO PAY TO REPLACE THE IGNITION SWITCH AT OUR COST. HONDA DID NOT REPLACE OR REPAIR THE IGNITION. IT IS STILL BROKEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10349669August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING WITH OUR 2 YOUNG KIDS AND OUR 2 DOGS ON THE HIGHWAY AT 70 MPH IN OUR 2003 HONDA PILOT WITH 130,000 MILES ON IT. WE HEARD AN EXTREMELY LOUD BANG AND JERK AND THE CAR BEGAN TO SLOW DOWN. WE PULLED TO SIDE OF THE ROAD WITH NO COLLISION. FROM THEN ON WE WERE UNABLE TO GET ANY GEAR TO ENGAGE (EVEN PARK). HAD CAR TOWED TO REPAIR SHOP AND ARE AWAITING ESTIMATE FOR A NEW TRANSMISSION. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE. WE HAD HONDA SERVICE THE VEHICLE AND DO ALL 100,000 MILE RECOMMENDATIONS, AND THERE WAS NO INDICATION OF A PROBLEM BEFORE TOTAL FAILURE. WE FEEL VERY FORTUNATE NOT TO HAVE HAD A COLLISION ON THE HIGHWAY WITH OUR WHOLE FAMILY IN THE CAR. HONDA KNEW THEIR TRANSMISSION WAS FLAWED AND JUST PUT A BAND-AID ON IT WITH THE RECALL IN 2004. I GUESS ENOUGH OF A BAND-AID TO GET THEM THROUGH THE WARRANTY PERIOD. I BELIEVE THESE TRANSMISSIONS ARE FAULTY AND DANGEROUS TO HAVE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348948August 12, 2010
SEATS
THE DRIVER'S SEAT ON MY 2003 HONDA PILOT HAS BROKEN AWAY FROM THE FRAME OR BRACKET IN THE FRONT AND RIGHT SIDE. THE SEAT ROCKS PRECARIOUSLY WHEN I DRIVE OR ACCELERATE. THIS IS CERTAINLY A SAFETY HAZARD, AND I'M WONDERING IF THIS IS A FREQUENTLY REPORTED PROBLEM, AND WHETHER HONDA HAS AN OBLIGATION TO FIX IT. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348955August 12, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT WAS ABLE TO REMOVE THE IGNITION KEY WHEN THE SHIFT LEVER WAS NOT IN PARK. HE DIDN'T REALIZE THAT THE VEHICLE WAS NOT IN PARK WHEN HE TURNED THE IGNITION OFF. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THERE WERE MINOR DAMAGES TO THE VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WOULD REPLACE THE IGNITION SWITCH FOR $564 AT HIS EXPENSE. THERE WERE NO RECALLS FOR HIS YEAR, MAKE AND MODEL VEHICLE FOR THE IGNITION SWITCH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE IGNITION SWITCH. HE WAS ALSO TOLD BY THE MANUFACTURER THAT IF IT DOES BECOME A RECALL TO KEEP HIS RECEIPT AND HE WOULD BE REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348956August 12, 2010
SEATS
THE PLASTIC PANEL HOUSING THE DRIVER'S SEAT ADJUSTMENT CONTROLS HAS BECOME DETACHED FROM THE SEAT ON MY 2003 HONDA PILOT. THE SCREW THAT HELD IT IN PLACE IS STILL SEATED, BUT THE PLASTIC PANELING BEING HELD BY THE SCREW HAS BROKEN AWAY FROM THE PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348998August 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWNS A 2003 HONDA PILOT WHICH WAS RECALLED UNDER CAMPAIGN #04V176000. THE OIL JET KIT WAS REPLACED, YET THE TORQUE CONVERTER ON THE TRANSMISSION HAS NOW FAILED. I HAVE PERFORMED ALL MAINTENANCE AS DICTATED BY THE MANUFACTURER, WITH A CERTIFIED HONDA TECHNICIAN. THE LOCK-UP ON THE TRANSMISSION IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348699August 11, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE STARTING THE VEHICLE THE KEY WILL NOT SLIDE INTO THE IGNITION. THE CONTACT HAD TO SLIDE THE KEY IN PARTIALLY IN ORDER TO START THE VEHICLE. SHE ALSO STATED THAT SHE HAD TO LEAVE THE KEY IN THE IGNITION BECAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE WHOLE IGNITION NEEDED TO BE REPLACED. THEY ADVISED HER THAT THE FAILURE WAS CAUSED BY THE WEAR AND TEAR IN THE IGNITION. THE DEALER ALSO ADVISED HER THAT THE FAILURE WOULD GET WORSE IF THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348403August 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 HONDA PILOT HAS TORQUE CONVERTER SHUTTER/VIBRATION BETWEEN 35-40 MPH. THIS ISSUE HAS BEEN ADDRESSED ON THE ACURA MDX, 2003-2004 MODELS, AND THE TORQUE CONVERTER IS BEING REPLACED AT NO CHARGE. SEE ACURA SERVICE BULLETIN 06-003. THE HONDA AND THE ACURA HAVE THE SAME PARTS! SHOULD BE INVESTIGATED BEFORE THIS BECOMES A LIFE OR DEATH MATTER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348429August 10, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND SHE RETURNED TO THE VEHICLE THE VEHICLE HAD DRIFTED AWAY FROM THE PARKING SPACE SHE WAS IN. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO TWO OTHER VEHICLES. THE CONTACT STATED THAT THE GEAR SHIFTED INTO REVERSE ON ITS OWN. THE CONTACT REFERENCED NHTSA RECALL NHTSA CAMPAIGN ID NUMBER: 10V364000 ELECTRICAL SYSTEM, IGNITION BUT HONDA INFORMED HIM THAT THE 2004 PILOT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT WAS EXPERIENCING THE EXACT SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 110,500. UPDATED 12/09/10 UPDATED 12/17/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348479August 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHEN THE DRIVER OF THE VEHICLE ENGAGED THE BRAKE PEDAL THE VEHICLE ACCELERATED INTO THE STORE WINDOW CAUSING BRICKS TO FALL OFF OF THE BUILDING. THE VEHICLE WAS TOWED TO A HONDA DEALER WHO STATED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10348158August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SHUDDER BEFORE THE GEAR SHIFTS UNDER A MODERATE ACCELERATION. SOMETIMES THIS OCCURS IN THE 30 MPH RANGE AND SOMETIMES IT OCCURS DURING HIGHER SPEED SHIFTS SUCH AS 60 MPH. IF I KEEP MY FOOT ON THE ACCELERATOR THE SHUDDERING WILL CONTINUE UNTIL I EITHER PRESS THE ACCELERATOR HARDER OR I LET OFF ENTIRELY. IT ALSO OCCURS IF I HAVE THE CRUISE CONTROL ON WHICH REALLY WORRIES ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348240August 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 55 MPH THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD AND HE HEARD A HIGH PITCHED WHISTLING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE CONTINUED TO RECUR WHILE DRIVING APPROXIMATELY 55 MPH AND THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER. THE SECOND GEAR SPEED SENSOR WAS REPLACED BY AN AUTHORIZED DEALER BUT THE FAILURE CONTINUED TO OCCUR. WHILE DRIVING APPROXIMATELY 60 MPH THE FRONT WHEELS LOCKED AND THE VEHICLE ABRUPTLY STOPPED MOVING FOR A FEW MOMENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE TRANSMISSION FAILURE BROKE THE FRONT MOTOR MOUNTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347907August 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT STARTED "JUDDERING" AT 35-40 MPH WHEN IT HIT AROUND 45K MILES. NUMEROUS VISITS TO DEALER AND A MECHANIC EVEN RODE WITH ME WHILE I DROVE AND DUPLICATED PROBLEM, BUT WHEN IT WENT BACK INTO THEIR SHOP THEY DENIED A PROBLEM. I GAVE UP WHEN WE MOVED OUT OF THE AREA. PROBLEM STILL EXISTS AND WE JUST LET OFF THE GAS THEN GIVE IT MORE AND IT CORRECTS. NOW, THOUGH, THE GEAR SHIFTER IS GETTING "STUCK" OR NOT FULLY GOING INTO "P" AND ROLLING, IF THE ER BRAKE IS NOT ON AND THE GEAR IS NOT SHIFTED INTO "R" AND THEN "P" AGAIN. ACURA BULLETIN #06-003 ADDRESSES EXACT ISSUE AS A TORQUE CONVERTER PROBLEM AND THAT THE TRANSMISSION NEEDS REPLACING. LOCAL DEALER CLAIMS NO AWARENESS OF ISSUE AND WON'T DO ANYTHING SINCE CAR HAS OVER 100K AND IS OUT OF EVEN THE EXTENDED WARRANTY. A RECALL SHOULD BE ISSUED BY NHTSA BEFORE SOME 2003 PILOT TRANSMISSION TOTALLY FAILS AND SOMEONE IS KILLED! PLEASE DO SOMETHING ABOUT THIS SO MY TRANSMISSION CAN BE REPLACED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347516August 5, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY ABRUPTLY DEPRESSING THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THE VEHICLE WOULD NOT BE FURTHER INSPECTED BECAUSE THE DIAGNOSTIC TEST DID NOT PRODUCE ANY FAILURE CODES. THE CONTACT STATED THE FAILURE HAD OCCURRED FOUR TIMES WITHIN SIX MONTHS. THE CONTACT STATED HIS FOOT WAS ON THE BRAKE PEDAL UPON EACH OCCURRENCE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347256August 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I JUST RECENTLY (IN NOVEMBER) PURCHASED A 2004 HONDA PILOT. THE TRANSMISSION STARTING CAUSING SHIFTING PROBLEMS. THE FIRST TIME IT WAS LIKE I SLAMMED THE BRAKES ON BUT THANKFULLY I WAS JUST GOING UP OUR DRIVE WAY AND NOT DRIVING FAST. I STARTED DRIVING AGAIN AND IT KEPT MESSING UP. THEN THE GREEN LIGHT STARTED FLASHING ON THE D WHEN I WAS DRIVING AND PARKED. I TOOK IT IN AND THEY PLUGGED IT INTO THE COMPUTER AND IT WAS A TRANSMISSION CODE. THERE WAS ALSO A 2-3 SHIFT MALFUNCTION. THEY SAID MY TRANSMISSION NEEDED REPLACED. I LOOKED UP RECALLS AND MY CAR HAD A RECALL FOR THE TRANSMISSION AND IT WAS """FIXED""" IN MAY 2006. HOWEVER, THEY DID NOT CHANGE THE TRANSMISSION, JUST INSTALLED AN OIL JET KIT TO KEEP IT LUBRICATED! APPARENTLY THAT DID NOT HELP ESPECIALLY IF THERE ARE CHIPS OF METAL IN THE FLUID! EVERYONE I TALK TO JUST TELLS ME MY CAR, BEING AT 104,000 MILES, IS OUT OF WARRANTY AND THEY HAVE TO DRAW THE LINE SOMEWHERE! NO CRAP PEOPLE! BUT IF YOU WOULD HAVE FIXED THE DARN THING PROPERLY WHEN IT HAD A RECALL IT WOULD NOT NEED REPLACED ALREADY! HONDA HAS BEEN HORRIBLE THROUGH THIS AND REFUSE TO HELP ME. I AM A SINGLE MOTHER OF 3 CHILDREN AND I CAN NOT AFFORD A NEW TRANSMISSION AT $4,000 ESPECIALLY WHEN IT IS THEIR SCREW UP AND THEY SHOULD HAVE TO FIX THEIR RECALL! I AM SO ANGRY AND WILL NEVER BUY ANOTHER HONDA AS LONG AS I LIVE AND I WILL TELL ANYONE I KNOW ABOUT THEIR HORRIBLE TRANSMISSIONS AND THEIR BAD CUSTOMER SERVICE. THEY ARE JUST TRYING TO COVER THEIR BUTTS ON THIS ONE. IT IS TIME THEY START HELPING THEIR CUSTOMERS RATHER THAN BASICALLY SAYING "ITS YOUR PROBLEM NOW". FROM WHAT I SEE THIS IS AN ONGOING PROBLEM WITH HONDA AND I THINK SOMETHING NEEDS TO BE DONE! WITH THE NUMBER OF COMPLAINTS ABOUT THE TRANSMISSION THIS COULD LEAD TO MORE SERIOUS AND DANGEROUS PROBLEMS IF NOT FIXED PROPERLY! I AM VERY DISAPPOINTED IN HONDA AND FEEL LIKE THEY SHOULD FIX THIS AND MAKE IT SAFE AT NO COST TO THE CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347024August 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 HONDA PILOT MAKES A LOUD RATTLING OR VIBRATING NOISE THAT I CAN FEEL WHEN THE CAR IS GOING ABOUT 35 - 60 MPH. I NOTICE IT DAILY ON MY WAY TO AND FROM WORK. SINCE I LIVE WHERE THERE IS NO HONDA DEALER NEARER THAN 150 MILES, I'VE ASKED LOCAL MECHANICS TO TRY TO DETERMINE THE SOURCE OF THE VIBRATION. I'VE FOUND OUT THAT THE PROBLEM MAY BE A BAD TORQUE CONVERTER, AND WILL BE QUITE COSTLY TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347108August 3, 2010
STEERING
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THERE WAS AN ABNORMAL WINDING COMING FROM THE STEERING WHEEL. THE DEALER MADE REPAIRS TO THE STEERING COLUMN YET THE FAILURE PERSISTED. ON A LATER DATE WHILE DRIVING AT 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS INVOLVED IN A CRASH BUT THE CONTACT WAS UNABLE TO RECALL THE DETAILS OF THE CRASH. ONE PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10346937August 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2005 HONDA PILOT WITH 118K MILES. THE CAR SEEMED TO BE RUNNING FINE. I COMMUTE ABOUT 40 MILES TO WORK SO TODAY WHEN I GOT TO WORK I NOTICED THE FAN WAS STILL RUNNING. WHEN I STEPPED OUT OF THE VEHICLE IT WAS HEAVILY LEAKING A SUBSTANCE THAT LOOKED LIKE CHOCOLATE MILK. I HAD THE CAR TOWED TO A BODY SHOP AND THEY INFORMED ME THAT THE RADIATOR PUMPED FLUIDS INTO MY TRANSMISSION AND NOW I NEED A NEW RADIATOR AND TRANSMISSION. AFTER RESEARCHING ONLINE THIS SEEMS TO BE A MAJOR ISSUE WITH HONDA'S. SEEMS WAY TOO EARLY TO HAVE SUCH AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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