Honda Pilot Complaints

9,418 consumer complaints on file.

#10359127October 4, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE REAR AIR CONDITIONING SYSTEM (A/C) WOULD NOT SHUT OFF FROM THE FRONT CONTROL PANEL. THE CONTACT HAD TO REACH BEHIND HER AND FEEL AROUND THE CONSOLE TO SHUT OFF THE AIR CONDITIONER. IN ADDITION, THE CONTACT STATED THAT SPORADICALLY WHEN STARTING THE VEHICLE, THE REAR A/C WOULD ENGAGE INDEPENDENTLY BUT WOULD NOT REGISTER ON THE FRONT CONTROL PANEL. THE MANUFACTURER AND DEALER WERE BOTH CONTACTED WHO COULD NOT PROVIDE A RESOLUTION TO THE FAILURE. THE CONTACT HAD CONCERNS WITH HAVING TO REMOVE HER EYES FROM THE ROADWAY TO DISENGAGE THE REAR A/C SYSTEM. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 10,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358672September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 HONDA PILOT. CONSUMER STATES VEHICLE ROLLED BACKWARDS. *TGW THE CONSUMER STATED HIS WIFE PARKED THE VEHICLE AT THE TOP OF THE DRIVEWAY. SHE PUT THE GEAR IN PARK AND REMOVED THE KEY. THE VEHICLE THEN ROLLED DOWN THE DRIVEWAY BACKWARDS INTO THE NEIGHBORS DRIVEWAY. THE CONSUMER STATED AFTER THE VEHICLE STOPPED, IT WAS STILL IN PARK. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10358207September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE HAS BEEN A DEFINITE SHUDDER IN THE CAR BETWEEN THE SPEEDS OF 20 -40MPH. IF YOU ACCELERATE - THE SHUDDER GOES AWAY - IF YOU DON'T - IT BECOMES MORE AGGRESSIVE. BECAUSE OF THIS SHUDDER - I NOW HEAR SOME SORT OF KNOCKING IN THE CAR AT THE SAME SPEEDS - WHICH ALSO GOES AWAY ONCE YOU ACCELERATE. THIS IS ALSO NOW RESPONSIBLE FOR A NOTICEABLE IMBALANCE OF THE STEERING WHEEL BETWEEN THOSE SPEEDS. I HAVE A HONDA PILOT EX 2005. HONDA DOES NOT HAVE A RECALL / SERVICE BULLETIN FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357748September 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT EX-L: THE VEHICLE SHUDDERS AND HESITATES BETWEEN 35 - 50 MPH. I WAS TOLD BY A HONDA SERVICE DEPT. THAT THE TRANSMISSION AND 2 MOTOR MOUNTS NEED TO BE REPLACED AT A COST OF $4162. THIS PROBLEM IS TOO COMMON TO NOT BE CONSIDERED AN IMMEDIATE SAFETY RECALL. THERE HAVE BEEN MANY COMPLAINTS OF THE EXACT SAME PROBLEM WITH THE SAME MODEL VEHICLE. I HOPE NO MAJOR INJURIES ARE CAUSED FROM THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357946September 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE OWNER OF A 2003 HONDA PILOT. I HAD THIS PROBLEM IN JUNE 2010. ON A MODERATE UPHILL CLIMB, THE VEHICLE SLOWED DOWN TO ABOUT 35 MPH AND I FELT VIBRATION AND SHAKING. FROM A STANDING STOP, THE VEHICLE HESITATED FOR A FEW SECONDS BEFORE SHIFTING TO THE 2ND GEAR, AND THEN AGAIN BEFORE SHIFTING TO THE 3RD GEAR. THE PROBLEM CAME OFF AND ON UNTIL YESTERDAY. I WAS AGAIN DRIVING ON A MODERATE FREEWAY UPHILL CLIMB WHEN THE VEHICLE SHIFTED GEARS, SLOWED DOWN TO ABOUT 50 MPH, VIBRATED BEFORE SHIFTING AGAIN AND PICKED UP SPEED. I GOT FORTUNATE THAT THE VEHICLE BEHIND ME WAS ABLE TO SLOW DOWN AND DID NOT HIT MY VEHICLE. IT COULD HAVE BEEN A SERIOUS ACCIDENT. THIS IS WHEN I NOTICED THAT THE DRIVE 'D' INDICATOR WAS FLASHING AND THE ENGINE WARNING LIGHT CAME ON. I GOT OFF FROM THE FREEWAY AND TURNED OFF THE ENGINE FOR ABOUT HALF AN HOUR. WHEN I TURNED THE ENGINE BACK ON, THE FLASHING 'D' DISAPPEARED. I TOOK IT BACK TO COMMUNITY HONDA TODAY WITH THE SAME COMPLAINTS I TOLD THEM IN JUNE, PLUS WHAT HAPPENED YESTERDAY. I WAS SHOCKED TO HEAR THAT MY HONDA PILOT NEEDS A NEW TRANSMISSION, TO THE TUNE OF $4,100 PLUS TAX. I SEARCHED THE INTERNET FOR THE SAME PROBLEM ON OTHER 2003 HONDA PILOTS AND I FOUND OUT THAT IT IS VERY COMMON FOR THIS PARTICULAR MODEL. WHAT INFURIATES ME IS THAT HONDA ISSUED A SERVICE BULLETIN (06-003 DATED JUNE 9, 2007) FOR THE 2003 ACURA MDX WHICH IS BASICALLY THE SAME AS THE 2003 HONDA PILOT. THIS PROBLEM COULD HAVE BEEN AVOIDED. BECAUSE OF HONDA'S FAILURE TO ISSUE THE SAME SERVICE BULLETIN FOR THE 2003 HONDA PILOT, I BELIEVE THAT HONDA SHOULD BE PAYING FOR THE TRANSMISSION REPLACEMENT ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357658September 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT EX WITH 122,000 MILES THE PROBLEM FIRST BEGAN IN JUNE 2010 AND HAS PERSISTED EVER SINCE. WHILE DRIVING, MY CAR'S TRANSMISSION WILL "SHUDDER". IT TYPICALLY OCCURS BETWEEN 25-55 MPH. WHILE THE DURATION IS BRIEF (15 SECONDS OR LESS), IT HAS BECOME MORE FREQUENT, AT LEAST ONE TIME DURING EACH DRIVING OCCURRENCE. IN ADDITION TO THE SHUDDER, AT LOW RPMS THE CAR WILL HAVE DIFFICULTY SHIFTING AND BEGIN TO JERK UNTIL THE CAR IS SLOWED DOWN OR UNTIL THE GEARS ARE ABLE TO ENGAGE AT A HIGHER RPM. AT THIS TIME, I AM NOW AWARE OF A RECALL THAT WAS CONDUCTED IN 2003-2004 THAT INVOLVED NUMEROUS CARS OF VARIOUS MODELS. HOWEVER, MY CAR WAS NOT INCLUDED IN THIS RECALL. ACCORDING TO THE POSTS AND DOCUMENTS THAT I HAVE READ FROM NHTSA ON THE RECALL, THE TRANSMISSION MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357686September 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION AND TORQUE CONVERTER CAUSING SERIOUS SHUDDER AND POSSIBLE LOCK-UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357718September 26, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 HONDA PILOT SHUDDERS AND VIBRATES WHEN ACCELERATING AROUND 35-40. ONCE I GET SLIGHTLY PAST THIS SPEED RANGE THE VIBRATION STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357472September 25, 2010
VEHICLE SPEED CONTROL
I WAS LEAVING A PARKING LOT IN MY 2007 HONDA PILOT AND HAD BACKED OUT OF MY PARKING SPOT. I WAS ABOUT TO TURN RIGHT ONTO A SIDE STREET AND WAS GOING TO MAKE A LEFT ON A MAJOR ROAD. THERE WAS A RED LIGHT AT THE INTERSECTION. AS I WAS PULLING OUT ONTO THE SIDE STREET, MY TIRE GOT STUCK ON THE CURB. I LIGHTLY PRESSED THE ACCELERATOR TO GET OVER THE HUMP AND THE CAR SUDDENLY ACCELERATED. AN EYE WITNESS SAID IT APPEARED THAT MY CAR ACCELERATED TO 30 OR 40 MPH IN JUST 2 OR 3 SECONDS. I IMMEDIATELY LIFTED MY FOOT OFF THE ACCELERATOR AND TRIED TO APPLY THE BRAKE. THE BRAKES DID NOT WORK. THE CAR CONTINUED ACCELERATING EVEN THOUGH MY FOOT WAS NOT ON THE PEDAL. THE ONLY CONTROL I HAD OVER THE CAR WAS THE STEERING WHEEL. I WAS HEADED STRAIGHT FOR A TELEPHONE POLE AND LIGHT FIXTURE ACROSS THE STREET OPPOSITE THE PARKING LOT. I BELIEVE I HIT THE TELEPHONE POLE AND LIGHT POLE SEVERAL TIMES AND THEN MY CAR SWUNG AROUND IN THE OPPOSITE DIRECTION I WAS ORIGINALLY HEADED. THE IMPACT RESTORED MY CAR BACK TO NORMAL OPERATION. THE BRAKES AND ACCELERATOR THEN RESUMED WORKING AGAIN. THE FRONT BUMPER WAS RIPPED OFF MY CAR, THE FRONT OF THE CAR WAS BASHED IN BY THE PASSENGER SIDE, THE WINDSHIELD HAD A CRACK, RIGHT FRONT PASSENGER DOOR WAS NO LONGER ALIGNED AND COULD ONLY OPEN A FEW INCHES, THE MUD FLAP FOR THE RIGHT FRONT TIRE WAS RIPPED OFF, THE RIGHT SIDEVIEW MIRROR WAS RIPPED OFF, BOTH DOORS ON THE PASSENGER SIDE WERE CRUSHED. THE DRIVER'S SIDE DOOR COULD NOT BE OPENED. THE AIRBAG DEPLOYED, SEATBELT LOCKED AND THE DRIVER'S SIDE WINDOW COMPLETELY SHATTERED ON IMPACT. THE EYE WITNESS WAS STOPPED AT THE INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN. HE SAID IT LOOKED LIKE A MANUFACTURING DEFECT AND WAS SHOCKED AT HOW QUICKLY THE CAR ACCELERATED. IT APPEARS THAT GOING OVER THE BUMP AND LIGHTLY APPLYING THE GAS PEDAL AFTERWARDS TRIGGERED SOMETHING IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10357493September 25, 2010
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE SEPARATED FROM 2007 HONDA PILOT. CAUSE WAS A FRAYED CABLE THAT HELD THE TIRE IN PLACE UNDER THE REAR OF THE VEHICLE. THE CABLE BROKE WHILE THE VEHICLE WAS IN MOTION, AND THE TIRE FELL OFF THE VEHICLE AND BOUNCED DOWN THE ROAD. FORTUNATELY IT DID NOT STRIKE CARS TO THE REAR. THERE WAS NO PREVIOUS INDICATION OF ANYTHING WRONG WITH THE SPARE TIME MOUNTING SYSTEM. PHOTOS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357366September 24, 2010
SUSPENSION
VIBRATION ON 2006 HONDA PILOT I OWN A 2006 HONDA PILOT AWD. I HAVE MADE MANY COMPLAINTS ABOUT VIBRATION ON MY CAR TO HONDA DEALER AND HONDA HEADQUARTER, HOWEVER THEY CLAIM THEY DO NOT FEEL VIBRATION I FELT. I HAVE BEEN FOLLOWING WHAT OTHER PEOPLE ARE COMPLAINING ON LINE AND I AM NOT ONLY ONE. THERE ARE SO MANY OTHER OWNERS WHO HAS SAME PROBLEM AND WHO BEEN TOLD IT IS NATURE OF THAT CAR. I HAVE CHANGED MY TIRES AND ADD ACURA MDX MODIFICATIONS, IT IMPROVED HOWEVER VIBRATION STILL EXIST. HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F0758/0 THIS IS JUST ONE SITE AND THERE ARE MANY MORE. IS THERE ANY THING NHTSA CAN DO? OR DO WE HAVE TO JUST LIVE WITH IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357156September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 HONDA PILOT AND I HAVE BEEN COMPLAINING TO THE HONDA DEALERSHIP FOR ALMOST 2 YEARS ABOUT A 'SHUDDER' THAT OCCURS BETWEEN 30-50 MPH. IT SOUNDS AND FEELS LIKE YOU ARE DRIVING OVER A WASHBOARD IN THE ROAD AND IT WILL CONTINUE UNTIL YOU PUSH DOWN OR LET OFF OF THE ACCELERATOR. THE HONDA SERVICE DEPARTMENT SAID THAT THEY WERE ABLE TO REPRODUCE IT, BUT NOTHING SHOWED UP ON THE COMPUTER TESTS. THEY ALSO SAID THAT IT MAYBE SOMETHING THAT HAS TO GET WORSE BEFORE THEY CAN FIGURE IT OUT. I FIND IT HARD TO BELIEVE THAT IT TOOK ME 1 MINUTE ON THE INTERNET TO FIND COUNTLESS COMPLAINTS OF THE SAME NATURE AS MINE, WITH A DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357163September 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE REAR WINDOW WAS LOWERED AND WOULD NOT COME BACK UP WHILE STOPPED AT A DRIVE THRU RESTAURANT. TOOK VEHICLE TO DEALERSHIP AND THEY ADVISED IT WAS THE MOTOR THAT MOVES THE WINDOW UP AND DOWN THAT NEEDED TO BE REPLACED AND THEY HAVE ORDERED THE PART. IN SEPTEMBER 2008 I HAD THE PASSENGER SIDE REAR WINDOW MOTOR REPLACED BY ANOTHER DEALERSHIP. I BELIEVE THEY CALL IT THE WINDOW REGULATOR. I WILL HAVE TO ASSUME THAT THIS IS THE SAME PART THEY ARE TALKING ABOUT THIS TIME ALSO. I HAVE OWNED THIS VEHICLE SINCE IT HAD ABOUT 50,000+ MILES ON IT. IT NOW HAS 100,000+ MILES ON IT. I DO NOT THINK THE REAR WINDOWS IN THIS VEHICLE HAVE BEEN RAISED AND LOWERED MORE THEN A 100 TIMES SINCE I HAVE OWNED IT BECAUSE WE DRIVE WITH THE A/C OR HEAT ON MOST OF THE TIME AND YET BOTH REAR WINDOWS HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357212September 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AROUND 35-45 MPH, LOUD NOISE IS PRODUCED INSIDE MY 2004 HONDA PILOT TRANSMISSION. THE VEHICLE HAS 117,000 MILES. IT SOUNDS AS IF GEARS ARE NOT ENGAGING, AND ARE RATHER CHIPPING OFF. I TOOK THE CAR TO HONDA BEFORE MY WARRANTY EXPIRED AND THEY STATED THEY COULD NOT REPRODUCE THE NOISE. I CONTINUED TO DRIVE THE VEHICLE, AND THE NOISE WOULD INTERMITTENTLY HAPPEN. NOW THE NOISE HAPPENS ALL THE TIME AROUND 35-45 MPH AS I LET OFF OF THE ACCELERATOR A BIT. I TOOK IT TO MY LOCAL MECHANIC(WHO I TRUST) AND TOLD HIM TO CHECK IT OUT. HE STATED THAT A RECALL WAS OUT FOR THE 2004 HONDA PILOT AUTOMATIC TRANSMISSIONS. I TOOK THE CAR THE NEXT DAY TO THE HONDA DEALERSHIP, AND THEY STATED THAT MY VEHICLE HAD ALREADY RECEIVED THE RECALL, AND THEREFORE THE AUTOMATIC TRANSMISSION WAS REPLACED WITH A NEW ONE (TRANSMISSION NUMBER 2 I WILL CALL IT). I ASKED HONDA TO INVESTIGATE THE CAUSE OF THE TRANSMISSION NOISE TO SEE IF IT WAS SOMETHING ELSE. HONDA TESTED THE CAR, AND IT NOW AGAIN NEEDS ANOTHER AUTOMATIC TRANSMISSION. IF I REPLACE THE TRANSMISSION AS THEY RECOMMEND, THIS WILL BE THE 3RD TRANSMISSION IN THE CAR AND I DO NOT EVEN HAVE BUT 117,000 MILES ON THE VEHICLE! THE HONDA REPRESENTATIVE STATED THAT THE NOISE WILL CONTINUE AND EVENTUALLY LOCK UP...WHICH COULD CAUSE A SERIOUS ACCIDENT IF ON THE HIGHWAY WHEN IT OCCURS. THIS IS A SERIOUS SAFETY CONCERN, AND I AM NOT PLEASED WITH HONDA'S CUSTOMER SERVICE IN THIS INSTANCE. UPON RESEARCHING, I HAVE SEEN NUMEROUS POSTS ON THE INTERNET, AND OFFICIAL COMPLAINTS STATING THEY TOO ARE HAVING THE SAME ISSUES EVEN AFTER THE RECALL. HONDA SHOULD HAVE A 2ND RECALL AS THE SAFETY OF THEIR CUSTOMERS IS IN JEOPARDY. THIS IS RIDICULOUS, AND HONDA SHOULD STEP UP TO PAY FOR THE REPAIR AS THEY CLEARLY HAVE A PROBLEM WITH THEIR TRANSMISSIONS EVEN AFTER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357202September 23, 2010
VEHICLE SPEED CONTROL, AIR BAGS
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THERE HAD BEEN SUDDEN ACCELERATION WITH THE VEHICLE ON NUMEROUS OCCASIONS BEFORE THE CRASH OCCURRED. WHILE DRIVING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE SIDE OF THE HOUSE WHICH MOVED IT SIX INCHES. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED WHILE SHIFTING INTO NEUTRAL GEAR AND PARK AT THE SAME TIME IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE BRAKE WERE DEPRESSED WHILE THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE WOULD NOT TURN OFF. A POLICE REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED BY THE SHERIFF TO PERFORM A FORENSIC EXAMINATION ON IT. THE INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE HONDA MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10356920September 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 HONDA PILOT EX SHUDDERS AND VIBRATES WHEN ACCELERATING LIGHTLY BETWEEN 30-40 MPH. IT ALSO OCCASIONALLY MAKES A "PURRING" NOISE BETWEEN 40 AND 50 MPH, BUT NOT AT THE SAME TIME OF THE SHUDDER. WE HAVE TAKEN IT TO 3 HONDA DEALERS AND NONE CAN REPLICATE THE PROBLEMS (THEY CAN HAPPEN 10 TIMES A DAY OR NOT AT ALL) AND REFUSE TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356795September 21, 2010
SEATS
2009 HONDA PILOT - ISSUE WITH POWER MOTOR ON DRIVER AND NOW PASSENGER SEAT. MOTOR GRINDS, SEAT DOES NOT MOVE WITH EASE, OCCASIONALLY SEAT FEELS LIKE IT'S MOVING ON THE RAILS (WHEN IT SHOULDN'T BE). HONDA STATES 'TECHNICIANS ARE WORKING ON IT'. PROBLEM WAS FIRST REPORTED OVER 18 MONTHS AGO, HONDA IS AWARE OF ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356878September 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR HONDA PILOT WILL SHUTTER WHILE ACCELERATING PASSING THROUGH SPEEDS OF 20 TO 50 MILES PER HOUR. THE SHUTTER WILL CONTINUE IF THROTTLE IS KEPT IN, IF I BACK OF THE PEDAL SHUTTER DISSIPATES AND I CAN RESUME ON ACCELERATING. I CAN FEEL A SLIGHT VIBRATION UPTO 60 MILES PER HOUR. I HAVE SPOKEN WITH HONDA ABOUT THIS AND THEY SAY THE ONLY FIX IS TO REPLACE THE TRANSMISSION. IT LOOKS TO BE A PROBLEM WITH MULTIPLE PILOT/MDX OWNERS. A RECALL NEEDS TO BE ADDRESS SOON, BEFORE SERIOUS INJURY COULD OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355447September 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2005 HONDA PILOT HAS A BAD TORQUE CONVERTER CAUSING THE TRANSMISSION TO SHUDDER OR VIBRATE BETWEEN 35-45 MPH. I WAS TOLD BY MY SERVICE MAN THAT THE TRANSMISSION COULD JUST LOCK UP WHICH IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355157September 13, 2010
STEERING, ENGINE AND ENGINE COOLING
2011 HONDA PILOT EX-L, ENGINE IS HUMMING WHENEVER THE SPEED IS UP TO 50 MILES/HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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