Honda Pilot Complaints

9,418 consumer complaints on file.

#10363046October 31, 2010
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT:TETHER: STRAP/WEBBING
MY CONVERTIBLE CHILD RESTRAINT COMES EQUIPPED WITH A LATCH STRAP WITH A STATED LIMIT OF 80 LBS (SUPERLATCH). WHEN I INSTALL THE SEAT USING THE SUPERLATCH STRAP, I AM REPEATEDLY FINDING THAT WITHIN TWO DAYS OF NORMAL USE, THE INSTALLATION BECOMES SIGNIFICANTLY LOOSER-SOMETIMES AS MUCH AS 2-3 INCHES OF MOVEMENT. AS A CHILD PASSENGER SAFETY TECHNICIAN, I AM CONFIDENT THAT THE SEAT IS INSTALLED CORRECTLY AND TIGHTLY TO BEGIN WITH. I KNOW THAT I AM NOT THE ONLY PERSON REPORTING THIS FOR THIS SEAT. I HAVE ALSO HAD THE SUPERLATCH CLIP/HOOK MECHANISM COME DETACHED FROM MY VEHICLE'S LATCH ANCHOR BARS SEVERAL TIMES, DESPITE HEARING AN AUDIBLE CLICK WHEN INSTALLING THE SEAT AND PULLING ON THE STRAP TO ENSURE PROPER ATTACHMENT AT THE TIME ON INSTALLATION. THE SUPERLATCH STRAP ADJUSTER IS FAILING TO MAINTAIN TIGHTNESS AND THE CONNECTORS ARE NOT REMAINING SECURELY ATTACHED TO THE LATCH BARS, BOTH OF WHICH ARE UNACCEPTABLE. THE MANUFACTURER'S "SOLUTION" IS TO INSTALL WITH THE VEHICLE BELT AND/OR REPLACE THE ORIGINAL SUPERLATCH STRAP WITH A STANDARD 40-48 LB LATCH STRAP. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=NISSAN, MODEL=SENTRA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363424October 31, 2010
SEATS
2004 HONDA PILOT; DRIVERS SIDE SEAT HEATER CATCHES ON FIRE; FUSE NEVER BLOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10362989October 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 HONDA PILOT WITH 137,000 MILES ON IT AND IT VIBRATES SOMEWHERE AROUND 35-45 MPH. MY MECHANIC RECOMMENDED WE HAVE THE TRANSMISSION CHECKED AS HE HAS SEEN 3 OR 4 OTHER PILOTS DO THE SAME THING. THIS HAS BEEN GOING ON FOR THOUSANDS OF MILES TO THE POINT WHERE I JUST GOT USED TO IT. WITH THE THOUGHT OF A NEW TRANSMISSION LOOMING, I DECIDED TO SEARCH IF OTHERS HAVE THIS SAME ISSUE AND AM SHOCKED TO SEE HOW MANY OTHERS HAVE DEALT WITH THIS. I HAVE BEEN A HONDA OWNER ALL MY DRIVING LIFE AND SEEING THIS ISSUE SO PROMINENT DEFINITELY MAKES ME RETHINK ANOTHER ONE. I DO HOPE HONDA WILL RECTIFY THIS BEFORE SOMETHING SERIOUS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362644October 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT WAS DRIVING 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND ON NUMEROUS OCCASIONS. THE FAILURE CAUSED THE CONTACT TO BE INVOLVED IN TWO CRASHES. THE CONTACT WAS UNINJURED YET THE AIR BAGS DID NOT DEPLOY IN EITHER CRASH. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE A FAILURE WITHIN THE VEHICLE. THE CONTACT STATED THERE WERE OTHER COMPLAINTS REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER WAS NOT TAKING RESPONSIBILITY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10362653October 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE EXCESSIVELY WHEN DRIVING AT LOW SPEEDS. THE VIBRATION WOULD CEASE ONCE THE VEHICLE WOULD REACH 50 MPH. ONCE THE CONTACT SLOWED DOWN AND PROCEEDED TO ACCELERATE, THE VIBRATION WOULD RETURN. THE CONTACT WAS ADVISED BY HIS PERSONAL MECHANIC THAT THE TIRES WERE POSSIBLY THE CAUSE OF THE FAILURE. THE TIRES WERE REPLACED YET THE FAILURE PERSISTED. THE MECHANIC THEN ADVISED THAT THE FAILURE WAS CAUSED BY THE TORQUE CONVERTER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 126,445.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361714October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, STRUCTURE
2011 HONDA PILOT, SPONTANEOUS STAR CRACK IN LOWER CENTER WINDSHIELD, SPONTANEOUS REAR HATCH AND PASSENGER DOOR OPENING WHILE DRIVING WITH MY YOUNG CHILD IN THE REAR PASSENGER SEAT (WITH "LOCKED" DOORS), TRANSMISSION RATTLE UPON SLOW ACCELERATION OR COAST AT SECOND AND THIRD GEARS....HONDA DEALER SAID CALL INSURANCE ABOUT WINDSHIELD, SOMETHING MUST HAVE "HIT" WINDSHIELD WITHOUT ME KNOWING IT, SAID "FOUND NO ABNORMAL NOISES" AND "CANNOT DUPLICATE" RATTLE NOISE BECAUSE DIFFERENT PEOPLE HAVE DIFFERENT DRIVING PATTERNS, SAID "CANNOT DUPLICATE" DOORS OPENING WHILE DRIVING, DEALER DID NOT "FIX" ANY OF THESE SAFETY ISSUES, JUST TOLD US TO PICK UP THE CAR...AFTER RESEARCH ON INTERNET, I BELIEVE THESE TO BE MANUFACTURER DEFECTS. I PURCHASED A BRAND NEW VEHICLE SO I DID NOT HAVE TO WORRY ABOUT SAFETY OR REPAIRS. THIS IS THE THIRD PILOT I HAVE HAD, AND THE SAFETY ISSUES ARE VERY CONCERNING. AFTER THE RECALL ON THE 2004 PILOT TRANSMISSION, WHY HAVE THE SAME ISSUES COME UP AGAIN IN 2010? MANY COMPLAINTS CAN EASILY BE FOUND REGARDING THE FAULTY TRANSMISSIONS AND WINDSHIELDS IN HONDA VEHICLES. HOW IS IT LEGAL FOR A CAR MANUFACTURER TO CONTINUE ROLLING OUT VEHICLES WITH KNOWN SAFETY ISSUES? AND THEY MARKET THESE VEHICLES TO FAMILIES WITH CHILDREN. HOW ABOUT A CLASS ACTION LAW SUIT AND SHUT DOWN THESE MANUFACTURING FACILITIES? I WILL NEVER TRUST HONDA AGAIN, AFTER 15 YEARS OF LOYALTY AND TRUST THAT SAFETY SHOULD BE A CORE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361816October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 HONDA PILOT BEGAN MAKING SHUTTERING VIBRATING NOISE ON DECELERATION AT ABOUT 50,000 MILES. CARRIED BACK TO HONDA DEALERSHIP 3 TIMES AND TOLD COULD NOT REPRODUCE NOISE OR VIBRATION. I GOT IN VEHICLE WITH SHOP FOREMAN AND WAS ABLE TO REPRODUCE THE NOISE FOR HIM WITH NO PROBLEM. THIS WAS ON THE THIRD TRIP TO THE DEALERSHIP WITH 102,000 MILES ON THE VEHICLE. WE WERE TOLD THE TRANSMISSION WOULD NEED REPLACING. WE WERE TOLD HONDA AMERICA WOULD PAY 40% OF COST FOR "GOOD FAITH". WE STILL PAID $2400.00 FOR THE REPAIR. WE LOOKED ON THE HONDA FORUMS ON THE INTERNET AND THERE ARE HUNDREDS OF HONDA PILOT OWNERS WITH THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361488October 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT, TRANSMISSION SLIP BETWEEN 25 AND 40 MPH ALMOST LIKE IT'S SLIPPING INTO NEUTRAL, USUALLY WHEN IT'S SHIFTING FROM 2ND TO 3RD. HAPPENS OCCASIONALLY WITHOUT WARNING. USUALLY STALL FOR SEVERAL SECONDS SOMETIMES CANNOT PROCEED CAUSING SAFETY HAZARD IN TRAFFIC SITUATIONS. ALSO TOLD THAT MOTOR MOUNTS NEED REPLACED. SEEMS TO BE VERY COMMON PROBLEM CAN'T AFFORD REPAIR. TRANSMISSION COOLER THAT HONDA INSTALLED WAS OBVIOUS PATCH TO ATTEMPT TO EXTEND THE LIFE OF A FAULTY DESIGN. ARE WE GOING TO LET THEM GET AWAY WITH THIS ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361345October 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS SLIPPING AND NOT CHANGING GEARS CORRECTLY; SHE NOTICED THAT IT WOULD ACCELERATE THE WAY IT SHOULD HAVE. THERE WAS A NOISE WHEN ACCELERATING WHICH PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 124,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361371October 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER OF 2003 HONDA PILOT. ABOUT A YEAR AGO "D" LIGHT STARTED BLINKING ON THE CAR. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT NO PROBLEMS FOUND. ABOUT THREE MONTHS LATTER, CAR STARTED HESITATING WHEN SHIFTING INTO 2ND - 3RD GEAR. WENT BACK TO DEALER AND TOLD THAT NO PROBLEMS FOUND WITH TRANSMISSION. THE PROBLEM BECAME WORST AND THE TRANSMISSION STARTED SLIPPING OUT OF GEAR AT ABOUT 30 MPH. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND PUT IT BACK IN GEAR TO CONTINUE DRIVING. I RETURNED TO THE DEALER AND THIS TIME THEY FLUSHED THE TRANS FLUID AND SAID THAT THIS SHOULD FIX THE PROBLEM. WELL IT DIDN'T. NOW THE DEALER IS TELLING ME THAT THERE IS A TRANSMISSION FAILURE AND IT WILL COST ME $3221.79 TO REPLACE THE TRANS (THIS IS AFTER THE $1,300.00 THAT HONDA CORP AGREED TO PAY). I DON'T UNDERSTAND WHY HONDA WOULD TAKE SO LONG TO DIAGNOSE THIS PROBLEM, IT'S OBVIOUS THAT THERE IS A TRANSMISSION PROBLEM WITH THIS CAR. MAYBE IT WAS BECAUSE MY CAR WAS STILL UNDER THE EXTENDED WARRANTY WHEN I FIRST COMPLAINED ABOUT THE TRANSMISSION. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360623October 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HONDA PILOT TRANSMISSION FAILED IN AUGUST OF THIS YEAR. THE "D" LIGHT WAS BLINKING SO IT TOOK IT TO HONDA OF NANUET AND THEY SAID I NEED A NEW TRANSMISSION? THERE WAS A RECALL ON THIS TRANSMISSION THAT THEY CLAIMED THEY FIXED, BY ADDING A FUEL KIT TO FIX THE PROBLEM? IT DIDN'T WORK! I HAVE RESEARCHED MANY COMPLAINTS ON THE INTERNET ABOUT THE SAME PROBLEMS E.G. (EMONDS.COM). CAN ANYONE HELP THE CONSUMERS IN THIS CASE AGAINST HONDA? HONDA WANTED TO CHARGE ME OVER 5,000 TO FIX IT? VIN# [XXX] FIXED THE TRANSMISSION WITH A PRIVATE AUTO SERVICE FOR 4,120 BECAUSE I FELT IT WAS HONDA FAILED TO OWN UP TO THERE RESPONSIBILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360675October 15, 2010
SUSPENSION
2005 HONDA PILOT VIBRATES OR SHUTTERS AT LOW SPEED APPROXIMATELY 20-40 MPG WHILE PUSHING THE GAS PEDAL. DOES NOT DO THIS EVERY TIME SO BACK IN 2007 WHEN BROUGHT IN TO DEALER THEY COULDN'T FIND ANY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360227October 13, 2010
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2008 HONDA PILOT. SHE ENTERED THE VEHICLE AFTER A RAINY DAY AND NOTICED THE CARPET ON THE DRIVERS AND PASSENGER SIDE WAS WET. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THERE WAS A LEAK COMING FROM THE WINDSHIELD AND IT WAS REPAIRED. THE FAILURE HAS SINCE RECURRED TWICE. AFTER EACH OCCURRENCE THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 01/13/11*LJ UPDATED 02/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360328October 13, 2010
SEATS
THE DRIVER'S SIDE SEAT CUSHION HEATER GOT EXTREMELY HOT, BURNED RIGHT THIGH. HEATER SHUT OFF AT SWITCH AND NOW DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360371October 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THERE WAS A LOUD NOISE AND THE BRAKES LOCKED. THE VEHICLE ALSO STOPPED MOVING WHILE HIS FOOT WAS ON THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY DIAGNOSED AND DUPLICATED THE PROBLEM BUT THERE WAS NO DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 115900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360035October 12, 2010
SERVICE BRAKES, ELECTRIC, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHEEL SENSOR WIRES ON 2011 HONDA PILOT ARE EXPOSED AND UNPROTECTED UNDER THE VEHICLE WHICH WHEN DAMAGED, DISABLE ANTI-LOCK BRAKING SYSTEM (ABS), VEHICLE STABILITY ASSIST (VSA), AND THE VARIABLE TORQUE MANAGEMENT (VTM-4) SYSTEMS. EXPOSED WIRES ARE PRONE TO BE CUT OR DAMAGED BY ROAD DEBRIS AND HAZARDS. DUE TO THE WIRE BEING EXPOSED, IT WAS DAMAGED AND CAUSED AN OUT-OF-POCKET EXPENSE OF APPROX. $266.00 TO REPAIR ON A BRAND NEW VEHICLE WITH ONLY 2,600 MILES ON IT. THIS COULD HAVE BEEN EASILY AVOIDED IF THE WIRE HAD BEEN PROTECTED BY A BRAIDED COVERING OR METAL TUBE. WIRES SHOULD NOT BE EXPOSED WITHIN THE UNDERCARRIAGE OF A VEHICLE, ESPECIALLY ONES THAT ARE RESPONSIBLE FOR SAFETY FEATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360040October 12, 2010
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM
BOTH THE LEFT AND RIGHT AIRBAG SENSORS FOR MY 2005 HONDA PILOT EXL FAILED SIX MONTHS APART. IN THE FIRST CASE, IN FEBRUARY 2009, THE SENSOR LIGHT CAME ON WHILE WE WERE DRIVING BACK TO PENNSYLVANIA FROM NORTH CAROLINA. EXAMINATION AT THE HONDA DEALER IN PA DETERMINED THAT ONE OF THE TWO FRONT SENSORS HAD FAILED DUE TO CORROSION AND AN ELECTRICAL SHORT. THE UNIT WAS REPLACED. SIX MONTHS LATER THE SENSOR LIGHT CAME ON AGAIN AND IT WAS DETERMINED THAT THE OTHER SENSOR FAILED. THE CAUSE OF THE FAILURE WAS CORROSION AND AN ELECTRICAL SHORT. IN BOTH CASES, THE AIRBAG WOULD NOT HAVE OPERATED HAD THEIR BEEN AN ACCIDENT. THE DEALER CLAIMED THE FAILURES WERE, "JUST ONE OF THOSE THINGS". HAVING WORKED WITH PASSIVE RESTRAINT SYSTEMS IN THE PAST AND HAVING WORKED WITH NEARLY ALL AUTOMOBILE COMPANIES (INCLUDING TOYOTA AND HONDA IN JAPAN), I DOUBTED THIS EXPLANATION. THESE WERE IMPROPERLY MANUFACTURED AND SEALED SENSORS AND CORROSION/FAILURE WAS INEVITABLE. THIS IS A RARE FAILURE IF THE COMPONENTS ARE MANUFACTURED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359591October 7, 2010
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
BEGINNING IN SEPTEMBER OF 2010, MY 2005 HONDA PILOT MADE A GROANING NOISE AROUND THE DRIVER SIDE AREA, SWERVED ABRUPTLY TO THE LEFT ON ITS OWN, WHILE THE CRUISE WAS SET AT 56MPH. FOLLOWING THE INCIDENT THE VSA WARNING LIGHT AND THE LIGHT ILLUMINATED. AFTER FIRST INCIDENT, IT WAS TOWED TO THE DEALERSHIP WHERE THEY FOUND DIAGNOSTIC CODES FOR YAW RATE SENSOR FAILURE AND BATTERY VOLTAGE FAILURE. THEY FOUND THE BATTERY NEGATIVE TERMINAL TO BE VERY LOOSE AND THEY TIGHTENED IT. TECH'S COULD NOT DUPLICATE THE PROBLEM. THIS OCCURRED 7 MORE TIMES OVER THE FOLLOWING 3 WEEKS. WHEN RETURNED TO DEALERSHIP, THEY WERE ADVISED BY HONDA TECH'S TO CLEAN THE CONNECTORS ON THE YAW RATE SENSOR. CODES WENT AWAY AND THE CAR WAS RETURNED TO ME. THE FOLLOWING DAY THE SYMPTOMS RETURNED. HONDA DEALERSHIP SAYS THEY MUST NOW REPLACE THE YAW RATE SENSOR. WE ARE WAITING FOR OUR APPOINTMENT FOR THAT TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359405October 6, 2010
STRUCTURE
2005 HONDA PILOT MOTOR MOUNTS BROKEN. CALLED THE DEALERSHIP SEEMS IT IS A VERY COMMON PROBLEM AS THEY ARE SCHEDULING THESE TYPE OF REPAIRS ARE BEING SCHEDULED 2 TO 3 WEEKS AHEAD OF TIME. THIS SHOULD BE A RECALL AND CAN CAUSE MUCH MORE DAMAGE. HONDA IS TRYING TO GET OUT OF A COSTLY DEFECTIVE PROBLEM. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359416October 6, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WASHER PUMP OR PUMPS FAILURE TO OPERATE AS DESIGNED BY HONDA ON 2009 HONDA PILOT; HONDA HAS NO DIRECTIONS FOR CUSTOMERS OR FIXES OTHER THAN THEIR INVESTIGATING. SAFETY OF VISION IS THE ISSUE AND THE LACK OF HONDA TO GIVE ATTENTION TO THIS ISSUE IS A MAJOR CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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