Honda Pilot Complaints

9,418 consumer complaints on file.

#10458558May 15, 2012
UNKNOWN OR OTHER
THERE IS A DESIGN FLAW IN THE 2010 HONDA PILOT IN WHICH THE CONDENSER IN PLACED WITHIN A POSITION THAT IS VULNERABLE TO CONTACT FROM ROCKS, PEBBLES, AND OTHER ROAD DEBRIS DURING NORMAL DRIVING CONDITIONS ON PAVED ROADWAYS, AND THAT HONDA FAILED TO DESIGN THE VEHICLE EITHER TO WITHSTAND THIS IMPACT OR WITH A GUARD OR GRILL THAT WOULD PROTECT THE CONDENSER DESPITE THE "CLEAR VULNERABILITY" OF THE CONDENSER TO THIS DEBRIS CONTACT. ON MAY 11, 2012, A PEBBLE FLEW UP FROM THE ROADWAY AND ENTERED THE CONDENSER THEREFORE DESTROYING IT. HONDA HAS ADMITTED THAT THIS IS A DESIGN FLAW THAT WAS SOLVED WITH THEIR 2011 AND 2012 MODELS OF THE HONDA PILOT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458565May 15, 2012
ENGINE
TOOK PILOT IN FOR HEADLIGHT RECALL WIRING REPLACEMENT. MINE HAD CONNECTOR COMPLETELY MELTED. REPLACED. WAS TOLD ON PICKUP THAT ALL THREE ENGINE MOUNTS WERE BROKE! THAT EXPLAINS THE CLUNK WITH ACCELERATION . I DRIVE THIS PILOT LIKE AN OLD LADY GOING TO CHURCH. HOW ALL THREE ARE BROKE AT THE SAME TIME THE ODDS ARE TOO HIGH FOR THAT! BAD DESIGN?? POOR MATERIALS???CALLED HONDA MUM IS THE WORD,NO RECALL ON ENGINE MOUNTS,GO FIGURE FOR SURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458594May 15, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS HAS HAPPENED SEVERAL TIMES TO MY WIFE AND DAUGHTER OVER THE PAST MONTH OR SO. THEY ARE DRIVING ALONG AT ANY RATE OF SPEED AND ALL OF A SUDDEN THE CAR LOOSES ALL POWER AND THE VEHICLE ABRUPTLY SLOWS DOWN AND THEN RECOVERS AND BEGINS RUNNING AGAIN. DURING THIS TIME THE LIGHTS ON THE DASHBOARD GO OUT AND FLASH AND THERE IS A POPPING SOUND AT TIMES. THE LAST TIME IT HAPPENED THERE WAS LOSS OF ALL ELECTRICAL TO DASH BOARD SYSTEM INCLUDING THE RADIO. THE RADIO NEEDED THE CODE REENTERED WHICH IS NORMAL FOR WHEN ALL BATTERY POWER IS LOST TO THE VEHICLE. I HAD THIS CHECKED BY A MECHANIC AND THEY WERE UNABLE TO LOCATE ANY PROBLEMS. THEY CHECKED THE ALTERNATOR, BATTERY, CONNECTIONS AND THE SYSTEM FOR ANY ERRORS AND NOTHING CAN BE FOUND. THIS IS CONSISTENT WITH ALL OTHER COMPLAINTS ASSOCIATED WITH THE ESA, VSA/VSC AND ELECTRICAL SYSTEMS AS REPORTED ON THIS FORUM. I BELIEVE THERE IS A MAJOR AND DANGEROUS BUG IN THE SYSTEM CAUSING THE CAR TO LOOSE POWER AND CONTROL AND ANY RATE OF SPEED. I ALSO INFORMED HONDA CUSTOMER SERVICE BUT THEY SAID THAT THEY ARE UNAWARE OF ANY PROBLEMS (OR I SHOULD SAY OWNING UP TO ANY OF THIER PROBLEMS) AND TO ISSUE A COMPLAINT THROUGH THIS FORUM. I'M AFAID IT'S GOING TO TAKE A MAJOR ACCIDENT AND A LOSS OF LIFE, WHICH IS BOUND TO HAPPEN BASED ON THE FACT THAT THE CAR COMES TO AN ABRUPT HALT, IN ORDER FOR HONDA TO OWN UP TO THIER RESPONSIBILITY OF SPENDING THE EFFORT TO IDENTIFY THIS PROBLEM AND ISSUE A RECALL AND GET THIS FIXED. I'VE BEEN A HONDA OWNER (CURRENTLY 3 CARS) FOR OVER 23 YEARS. I'M BEGINNING TO LOOSE LOYALTY AND FAITH IN THE COMPANY AND WILL DEFINATELY STRONGLY CONSIDER MAKING A CHANGE TO ANOTHER MAKE ON MY NEXT PURCHASE. PLEASE HONDA OWN UP TO THE PROBLEM BEFORE SOMEONE IS KILLED! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458005May 10, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT A CHILD WAS SITTING IN THE MIDDLE SEAT NEXT TO THE DRIVER SIDE WINDOW. THE CHILD WAS ABLE TO GRAB THE SHOULDER BELT OF THE MIDDLE SEAT BELT AND THE SEAT BELT BECAME WRAPPED AROUND THE CHILD. THE SEAT BELT THEN LOCKED AND BEGAN CHOKING THE CHILD. THE CONTACT HAD TO SEVER THE SEAT BELT IN ORDER TO REMOVE THE CHILD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SEAT BELT COULD NOT BE REPLACED BECAUSE IT HAD BEEN CUT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458021May 10, 2012
POWER TRAIN
I ORIGINALLY HAD THE 45-50 MPH HORRIBLE SHUDDER, BUT HONDA DID FIX THAT ISSUE AND THEY SAID THE HUBS WERE DEFECTIVE. AT 117,000, THE TRANSMISSION STARTED TO SKIP AND JERK HORRIBLY AND THE REVS SPIKED. I DROVE TO HONDA AND THEY SAID THE TRANS NEEDED TO BE REPLACED FOR $5,000. I HAD IT REBUILT BY AAMCO FOR $2,700. WITHIN 15,000 MILES, THE FLASHING D AND VTM-4 LIGHT WOULD START COMING ON. I DROVE IT TO AAMCO WHILE THE FLASHING D WAS OCURING AND THEY COULD NOT FIND A PROBLEM AND NO ERROR CODES. I HAVE PRECEEDED TO DRIVE AND REPLACE THE TRANS FLUID EVERY 20,000 JUST IN CASE, TO BE SAFE. THE FLASHING D IS ANNOYING. I HAVE STARTED TO SENSE THE SHIFTING AT 2 AND 3RD GEAR TO BE GETTING ROUGHER OVER TIME. I FORESEE NUMBER 3 TRANSMISSION COMING SOON. HONDA AMERICA CORP WOULD NOT HELP SAYING THE CAR IS OUT OF WARRANTY. THE FUNNY THING IS THAT I MENTIONED ALL THE PEOPLE ON-LINE COMPLAINING ABOUT TRANS ISSUES, THE REPLY: "HONDA DOES NOT SEE AN INCREASED AMOUNT OF CLAIMS ON ANY TRANSMISSION ISSUES ON THE PILOT". WHAT LIARS! I'VE OWNED 4 HONDAS BEFORE AND THE QUALITY IS GONE. I WON'T BUY HONDA AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458013May 10, 2012
ELECTRICAL SYSTEM
NEITHER OF THE KEYS WILL GO COMPLETELY INTO THE IGNITION SWITCH, THEREFORE THE KEY CANNOT BE TURNED AND THE CAR CANNOT BE STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457878May 9, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION COOLING PORTION OF RADIATOR FAILED CAUSING TRANSMISSION FLUID TO LEAK INTO THE RADIATOR AND MIX WITH COOLANT. TRANSMISSION DRAINED AND CAUSED CAR TO STOP. INTRODUCTION OF ANTIFREEZE INTO THE TRANSMISSION CAUSED DAMAGE TO THE TRANSMISSION RESULTING IN NEED TO REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457825May 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT SHE ARRIVED AT HOME AND FORGET TO SHIFT THE VEHICLE INTO PARK. THE CONTACT WAS ABLE TO SUCCESSFULLY SHUT THE VEHICLE OFF AND REMOVE THE KEY FROM THE IGNITION, EVEN THOUGH IT WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457550May 5, 2012
POWER TRAIN
LAST YEAR OUR HONDA PILOT BEGAN OCCASIONALLY HAVING A SHUDDERING SOUND, LIKE DRIVING OVER A METAL GRATE. THIS WOULD OCCUR WHEN DECELERATING SLIGHTLY AROUND 40 MPH. OVER THE PAST YEAR THIS HAS BEGUN TO OCCUR REGULARLY RATHER THAN OCCASIONALLY AND FOR A LONGER DURATION AND LOUDER. NOW THE D LIGHT HAS BEGUN FLASHING. FROM RESEARCH I AM EXPECTING TO FIND THAT THE TRANSMISSION IS FAILING DUE TO TORQUE CONVERTER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457567May 5, 2012
POWER TRAIN
I AM EXPERIENCING SHUDDER OR PROBLEM CHANGING THE GEAR. THE ENGINE LIGHTS IS ON NOW AND NOT CLEARING UP. I HAVE SEEN THE SAME PROBLEM ON LINE FROM OTHER PEOPLE AND ALL POINTING TO A PROBLEM WITH THE TRANSMISSION WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457445May 4, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES WERE APPLIED AND THE VEHICLE ACCELERATED ABNORMALLY. IN ADDITION, THE FRONT WHEEL DRIVE ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO ACCELERATE RAPIDLY. THE BRAKE PEDAL WAS THEN ENGAGED WITH EXTREME PRESSURE TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 187,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457492May 4, 2012
SEATS
TL* THE CONTACT OWNS A 2003 HONDA PILOT LX. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE DRIVER'S SIDE FRONT SEAT BECAME SLIGHTLY DETACHED AND BEGAN ROCKING BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457367May 3, 2012
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE DOOR LOCKS WOULD NOT LOCK AND THE WINDOWS SPORADICALLY FAILED TO OPEN AND CLOSE. THE CONTACT ALSO MENTIONED WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT INTO GEAR. IN ADDITION, THE LIGHTS WITHIN THE BUTTONS ON THE DASHBOARD STOPPED WORKING AND THERE WAS AN ELECTRICAL SHORT IN THE AIR CONDITIONER FAN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 120,000. UPDATED 05/15/12 * BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456519April 26, 2012
SERVICE BRAKES, HYDRAULIC
TRAVELING AT LOW OR AT HIGHWAY SPEEDS THE BRAKE PEDAL HAS EXCESSIVE TRAVEL AND CAUSES AN EXCESSIVELY LONG DELAYED STOP. ALSO, WHEN COMING TO A STOP AND WAITING WITH THE BRAKE PRESSED FOR SEVERAL MINUTES, I.E., 3-5 MINUTES AT A RED LIGHT OR LONGER TIME AT A RAILROAD STOP, THE BRAKE PADDLE WILL SLOWLY START TRAVELING TO THE FLOOR. HAVE TO PUMP THE BRAKE TO BRING IT BACK UP, THEN, THE PROBLEM KEEPS REPEATING. SEVERAL TRIPS TO THE DEALER TRYING TO RESOLVE THE ISSUE. THEY BLED THE BRAKE SYSTEM AND CONTACTED HONDA'S MAIN TECHNICAL DEPARTMENT, THEY CLAIMED THIS WAS NORMAL OPERATION AND COMPARE IT TO OTHER PILOT'S. NOT AN ACCEPTABLE ANSWER. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456512April 25, 2012
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING AT AROUND 20 MPH ON LOCAL ROAD, MALFUNCTION INDICATOR CAME UP AND ENGINE STOPPED WORKING. TOWED TO HONDA DEALER AND AFTER THROUGH CHECKUP, THROTTLE BODY & THROTTLE GASKET WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456398April 24, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
PREMATURE AUTOMATIC TRANSMISSION FAILURE AFTER RECALL WORK (04V176000) OIL JET KIT INSTALLATION ON 2004 PILOT. HONDA SHOULD BE RESPONSIBLE FOR REPLACING ALL TRANSMISSIONS ON ALL AFFECTED VEHICLES. HOW COULD HONDA POSSIBLY DETERMINE THAT NO DAMAGE HAD OCCURRED TO THE TRANSMISSION PRIOR TO THE OIL JET KIT INSTALLATION THAT VEHICLES WITH LESS THAN 15K RECEIVED AS A "FIX". ANOTHER EXAMPLE OF HOW THE END CONSUMER GETS THE SHAFT IF THEIR FORTUNATE ENOUGH TO HAVE SURVIVED THE RESULTS OF THE FAULTY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456106April 23, 2012
POWER TRAIN
WHILE DRIVING IN A RESIDENTIAL AREA, MY 2005 HONDA PILOT SLIPPED OUT OF GEAR MULTIPLE TIMES AND FINALLY WOULD NOT DRIVE AT ALL. I PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND SHIFTED IT INTO PARK. I WAITED A FEW MINUTES AND TRIED TO SHIFT BACK INTO DRIVE. THE VEHICLE SHIFTED INTO DRIVE, BUT WAS UNABLE TO DRIVE MORE THAN APPROXIMATELY 15 MPH. I DROVE THE VEHICLE IN THIS MANNER FOR APPROXIMATE HALF A MILE TO MY DESTINATION. FROM THERE I HAD THE HONDA PILOT TOWED TO AN REPAIR FACILITY. THE MECHANIC INSPECTED THE 2005 HONDA PILOT AND INFORMED ME THAT THE VEHICLE'S RADIATOR HAD FAILED INTERNALLY. THIS ALLOWED THE ENGINE COOLANT AND TRANSMISSION FLUID TO MIX. SUBSEQUENTLY THE COOLANT WAS CIRCULATED THROUGH THE TRANSMISSION AND HAD CAUSED DAMAGE TO IT. THIS IS WHAT HAD CAUSED THE VEHICLE TO SLIP OUT OF GEAR AND ULTIMATELY RENDER IT UNABLE DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456266April 23, 2012
POWER TRAIN
WHILE DRIVING NORMAL AND SLOWLY ACCELERATING, AT THE SPEED OF 35-45 MPH A "SHUDDERING VIBRATION" OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456046April 22, 2012
POWER TRAIN
VEHICLE SHUDDERS WHEN ACCELERATING AND SHIFTING GEARS AROUND 40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455663April 18, 2012
UNKNOWN OR OTHER
TWO DAYS AFTER PURCHASE OF THE VEHICLE, THE VEHICLE HAS ROUGH IDLE UPON START AND STALLS. THIS HAS HAPPENED THREE TIMES IN THREE DAYS. HONDA HAS NO FIX FOR THE PROBLEM AT THIS TIME. HONDA ADVISED THEY ARE NOT AWARE OF THE PROBLEM, YET I WAS ABLE TO FIND NHTSA REPORTS THAT INVOLVE THE SAME PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot