Honda Pilot Complaints

9,418 consumer complaints on file.

#10465430July 12, 2012
POWER TRAIN, ENGINE
I'VE HAD VIBRATION/NOISE ISSUES AROUND 40 MPH WHILE IN TOP GEAR, I'VE NOTED ACCELERATING FORCES A DOWNSHIFT, OR I CAN MANUALLY SHIFT TO D3. EITHER ACTION GETS RID OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465082July 10, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT, WHILE DRIVING, THE VEHICLE MADE A LOUD NOISE AS IF THERE WAS A FLAT TIRE. THE FRONT AND REAR DRIVER AND PASSENGER SIDE TIRES WERE CHANGED HOWEVER THE NOISE PERSISTED. THE CONTACT STATED THAT WHEN ATTEMPTING TO BRAKE, THE VEHICLE WOULD SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND INSPECTED. THE FAILURE WAS RELATED TO THE TRANSMISSION AND THE 4X4 FEATURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464695July 9, 2012
SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
APPROXIMATE DATE I PUT WAS TODAY, BUT THIS HAS HAPPENED SEVERAL TIMES TO MY SPOUSE WITHIN THE LAST FEW YEARS. TODAY IS THE FIRST TIME I HAD BEEN ABLE TO DUPLICATE IT. I JUST STARTED THE CAR, PULLED OUT OF THE DRIVEWAY ON MY WAY TO WORK. ABOUT 300 YARDS DOWN THE ROAD AT APPROXIMATELY 25 MILES PER HOUR THE CAR BRAKED ON ITS OWN TWICE AND STOPPED THE CAR. I HAD TO GET TO WORK SO I CONTINUED ON. IT OCCURRED TWO MORE TIMES ON MY WAY TO WORK. I WAS NEVER GOING FASTER THAN 40 MILES PER HOUR. IT HAPPENED ONCE WHILE I WAS BRAKING AND TWO TIMES WHILE I WAS AT A COAST. MY WIFE JUST TOLD ME THAT IT HAPPENED AGAIN TO HER AS RECENTLY AS 3 DAYS AGO. I AM CONCERNED OBVIOUSLY BECAUSE OF THE SAFETY ASPECT OF THIS. I HAVE 3 CHILDREN AND GOD FORBID THIS HAPPEN ON THE FREEWAY OR AT HIGH SPEEDS. I HAVE SEEN MULTIPLE COMPLAINTS ON THE INTERNET OF THIS SAME OCCURRENCE WITH THE 2005 HONDA PILOT AND THEY ALL SAID TO FILE A COMPLAINT WITH THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464766July 9, 2012
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAD TAKEN MY 2007 HONDA PILOT EX 4WD TO MY LOCAL HONDA DEALERSHIP SERVICE CENTER TO HAVE THE A/C UNIT LOOKED AT BECAUSE MY AIR CONDITIONING SYSTEM WAS BLOWING HOT AIR. THE HONDA SERVICE TECHNICIAN HAD CALLED ME BACK A FEW HOURS LATER TO REPORT A HOLE ON MY CONDENSER THAT WAS NOT REPAIRABLE AND REQUIRED TO BE REPLACED. THIS REPAIR BY HONDA IS APPARENTLY NOT COVERED UNDER HONDA CARE WARRANTY. ON THE HONDA CARE WEBSITE, IT CLEARLY SHOWS THAT THE CONDENSER IS COVERED UNDER WARRANTY REPAIR. THERE IS NO "FINE PRINT" INDICATING OTHERWISE. HONDA CLAIMS THAT THE DAMAGE WAS DUE TO A "FOREIGN OBJECT" LIKE A ROCK OR PEBBLE WHILE THE VEHICLE WAS IN MOTION. I STRONGLY BELIEVE THERE IS A SERIOUS DESIGN FLAW WITH THE VEHICLE. THE FRONT GRILL IS AN OPEN DESIGN THAT EXPOSES THE RADIATOR AND A/C CONDENSER UNIT. IT IS VERY CLEAR THAT WHILE THE VEHICLE IS IN MOTION, THERE IS THE STRONG POSSIBILITY THAT ANY "FOREIGN OBJECT" CAN HIT THAT ARE. HONDA HAD QUOTED ME AT $700+ DOLLARS ON THE COST OF THE REPAIR. I BELIEVE THAT THIS IS ABSOLUTELY RIDICULOUS THAT THE REPAIR COST MUST FALL ON THE CONSUMER TO PAY OUT OF POCKET EXPENSES ON A REPAIR THAT IS CLEARLY NOT AT FAULT OF ANY DRIVER AND IS DUE TO A DESIGN FLAW ON THE VEHICLE. I WOULD LIKE THE NHTSA TO INVESTIGATE THIS MATTER. I'VE DONE SOME RESEARCH AND APPARENTLY THERE IS ALREADY A CLASS ACTION LAWSUIT INVOLVING THE 2004-2007 HONDA ODYSSEY VEHICLE LINEUP THAT HAS A VERY SIMILAR ISSUE WITH AN OPEN FRONT GRILL DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464924July 5, 2012
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
2005 HONDA PILOT. CONSUMER STATES THAT THE MECHANIC SAID THE LOCK ROD WAS BROKEN IN THE DOOR. CONSUMER STATES THAT HONDA WILL NOT PAY FOR REPAIRS. *KB THE CONSUMER STATED WHEN SHE PICKED UP HER VEHICLE, SHE NOTICED THE DOOR PANEL WAS DAMAGED. ABOUT EIGHT INCHES OF THE PANEL WAS BROKEN OFF. THERE WERE ALSO DEEP SCRATCHES IN THE DOOR PANEL ITSELF AND THE BLACK METAL ON THE DOOR HAD DENTS IN IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464288July 5, 2012
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY LOW BEAM PASSENGER HEADLIGHT SOCKET MELTED RESULTING IN THE HEADLIGHT TO BECOME INOPERATIVE. IT HAS SIGNIFICANTLY REDUCED MY VISIBILITY AND INCREASED THE RISK OF A CRASH. THE SAME ISSUE HAS BEEN RECALLED IN THE 2003 HONDA PILOTS, SEE NHTSA CAMPAIGN ID NUMBER 12V136000. DESPITE THE FACT THAT THE SAME PARTS ARE ALSO USED IN 2004 AND 2005 HONDA PILOTS, THESE MODEL YEARS ARE NOT INCLUDED IN THE RECALL FOR SOME UNKNOWN REASON. BASED ON THE NUMBER OF COMPLAINTS REGARDING THIS ISSUE, IT APPEARS TO BE A COMMON ISSUE WITH 2004 AND 2005 HONDA PILOT OWNERS. PLEASE REVISE THE RECALL PROVIDED ABOVE TO ALSO INCLUDE 2004 AND 2005 MODEL YEARS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464316July 5, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES WERE DEPRESSED AND THE VEHICLE BEGAN TO SHAKE ABNORMALLY. AFTER THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE SHAKING STOPPED. THE FAILURE RECURRED CONSISTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIR SHOP FOR INSPECTION. THE CONTACT REPAIRED THE VEHICLE BY REPLACING THE TWO FRONT DRIVER AND PASSENGER SIDE ROTORS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 54,000. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463995July 2, 2012
ELECTRICAL SYSTEM:IGNITION
STEERING LOCK ALLOWS DRIVER TO REMOVE THE KEY FROM THE STEERING COLUMN WITHOUT PLACING THE GEAR SELECTOR TO "PARK". CAR ROLLED BACKWARDS. THERE (LUCKILY) WAS NO DAMAGE AND NO ONE WAS HURT. CAR WAS ALSO BROUGHT TO THE LOCAL HONDA DEALER TO REPAIR PROBLEMS WITH UNLOCKING THE IGNITION SWITCH TO START THE CAR. KEY REGULARLY BECAME STUCK IN THE KEYHOLE. THIS COULD LEAVE SOMEONE STRANDED REPAIR FOR THE IGNITION SWITCH LOCKING FROM WAS $518. THE REPAIR ALSO FIXED THE GEAR SELECTOR ISSUE (CAN NO LONGER REMOVE THE KEY FROM THE STEERING COLUMN WITHOUT PLACING THE SELECTOR IN "PARK"). THE MAIN CONCERN HERE IS THE POSSIBILITY THAT SOMEONE REMOVES THE KEY AND THE VEHICLE ROLLS INTO AN UNSUSPECTING PERSON OR STRIKES ANOTHER VEHICLE. OF SECONDARY CONCERN IS FOR SOMEONE TO BE STRANDED BECAUSE THE MECHANICAL IGNITION MECHANISM FAILS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463397June 28, 2012
POWER TRAIN, STEERING
DRIVING HOME FROM THE DEALER IN A BRAND NEW 2012 HONDA PILOT, 4WD, EX-L W/RES ON 6/26/12. AT APPROXIMATELY 62 TO 65 MPH THE TRANSMISSION IS LURCHING AS IT APPEARS TO BE SHIFTING BACK AND FORTH BETWEEN 4TH AND 5TH GEAR. THIS CAUSES A JERKING MOTION AND CAN BE FELT IN THE STEERING. TOOK VEHICLE BACK TO DEALER ON 6/28/12 AND A HONDA TECHNICIAN DROVE THE VEHICLE AS I WAS IN THE PASSENGER SEAT. THE TECHNICIAN CONFIRMED THE ISSUE AND INDICATED IT WAS EXACTLY AS I HAD DESCRIBED. HE SAYS THIS IS A KNOWN PROBLEM BUT THERE IS NO FIX. HE SAID IT'S DUE TO THE TORQUE CONVERTER. HE SAID IT IS THE SAME ON THE ODYSSEY MODELS BUT HONDA RELEASED SOME SOFTWARE UPDATES BUT THEY WEREN'T SUCCESSFUL. HE SAID IF IT HAPPENS JUST SPEED UP OR SLOW DOWN (HE REALLY SAID THIS). HE SAID IF HONDA RELEASES ANY SOFTWARE UPDATES THEY'LL CONTACT ME. WOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463480June 28, 2012
POWER TRAIN
WAS DRIVING ALONG A MAIN ROAD IN DELAWARE, AND MY "D" LIGHT STARTED FLASHING. I LOOKED IT UP IN THE MANUAL AND IT SAID THE TRANSMISSION PROBLEM. THE LIGHT WENT OFF AFTER I SHUT THE CAR OFF AND TURNED IT BACK ON. IT HAS CAME ON A HANDFUL OF TIMES, BUT SHUTS OFF AFTER I TURN THE CAR OFF AND ON. I NOW AM EXPERIENCING A HARD SHIFT, AND A SHUDDERING (ALMOST LIKE IT IS GOING TO STALL), AND A CLUCKING NOISE. I HAVE DONE RESEARCH AND REALIZE THERE HAS BEEN MANY MORE COMPLAINTS WITH THIS ISSUE IN THE 2005 HONDA PILOTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462984June 25, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED HE WAS ABLE TO INSERT AND REMOVE THE KEY FROM THE IGNITION, BUT THE IGNITION WOULD NOT TURN TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462811June 23, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON THREE HOT AFTERNOONS (AROUND 75 DEGREES) THE CAR REPEATEDLY HAD PROBLEMS - MOSTLY WHEN TURNING. IT FELT LIKE THE ANTILOCK BRAKES WENT ON BY THEMSELVES EVEN THOUGH MY FOOT WAS NOT ON THE BRAKE. THE CAR QUICKLY SLOWED AND MADE GRINDING NOISES. MOST OF THE TIMES THAT IT HAPPENED, THE STABILITY CONTROL WARNING LIGHT CAME ON. IT FELT AND SOUNDED SIMILAR TO THE WAY IT STOPS ON ICY ROADS IN THE WINTER, BUT THE SLOWDOWN WAS MORE SEVERE. THE CAR SEEMED FINE DURING THE COOLER MORNING HOURS AND THE PROBLEM WORSENED AS THE TEMPERATURE ROSE. IT IS CURRENTLY SITTING AT THE HONDA DEALERSHIP WHILE THE PROBLEM IS BEING DIAGNOSED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462606June 21, 2012
ELECTRICAL SYSTEM
THE LOW BEAMS QUIT WORKING, THE WIRES IN THE TERMINAL SWITCH KIT BURNED UP. THIS VEHICLE USES THE SAME KIT AS THE 2003 THAT WAS RECALLED. I HAVE HAD TO REPLACE THE WIRING TWICE WITHIN THREE MONTHS. I REPORTED THIS PROBLEM TO HONDA AND THEY WILL NOT HONOR IT AS A RECALL EVEN THOUGH THE SAME PART WAS RECALLED FOR 2003 PART. THERE WAS SMOKE COMING FROM MY STEERING COLUMN AND A BURNING SMELL. THIS APPEARS TO BE A FIRE HAZARD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461605June 19, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECALL 12V-136 CONCERNING LOW BEAM HEADLIGHTS *TGW ON DECEMBER 7, 2011, THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE DUE TO THE A/C NOT WORKING. THE DEALER FOUND THE BLOWER MOTOR TRANSISTOR WAS FAULTY. THE AC TRANSISTOR WAS REPLACED AND RE-TESTED AND OPERATING NORMALLY. THE CONSUMER STATED PRIOR TO TAKING THE VEHICLE IN TO REPLACE THE AC TRANSISTOR, THE LOW AND HIGH BEAM HEADLIGHTS WERE WORKING. THE VERY NEXT MORNING, SHE DISCOVERED THE LOW BEAM HEADLIGHTS WERE NO LONGER WORKING. ON DECEMBER 13, 2011 BOTH LOW BEAM HEADLIGHTS WERE REPLACED AT A COST OF $ 142.06. IN APRIL 2012. THE LOW BEAM HEADLIGHTS WOULD GO OFF FOR A FEW DAYS AND THEN COME BACK ON AGAIN. ON MAY 10, 2012, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL, STATING THE LOW BEAM TERMINAL WOULD BE REPLACED, AND IF NECESSARY THE COMBINATION LIGHTING SWITCH WOULD BE REPLACED TOO. ON THE SAME DAY SHE RECEIVED THE NOTICE, THE LOW BEAM HEADLIGHTS WENT OUT AGAIN. THE CONSUMER INFORMED THE DEALER, THE LOW BEAMS WEREN'T WORKING AND THEY ADVISED HER THAT THE LOW BEAM BULBS NEEDED TO BE REPLACED. THE CONSUMER ASKED THE DEALER, WOULD REPLACING THE LOW BEAM TERMINAL FIX THE PROBLEM, AND THE SERVICE ADVISOR RESPONDED BY SAYING NO, AS THE TERMINAL HAD NOTHING TO WITH THE LOW BEAM. THE VEHICLE WAS SERVICED AND LATER THAT AFTERNOON, THE LOW BEAM LIGHTS WERE WORKING AGAIN. ON MAY 21, 2012. THE LOW BEAM HEAD LIGHTS FAILED AGAIN. THE CONSUMER STATED THE DEALER ONLY REPLACED THE COMBINATION LIGHT SWITCH AND NOT THE LOW BEAM TERMINAL. THE LOW BEAMS ARE CURRENTLY NOT WORKING, WHICH IS FORCING THE CONSUMER TO USE THE HIGH BEAM LIGHTS. *JB UPDATED 09/06/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462096June 18, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED WHILE PARKING THE VEHICLE, HE SMELLED AN ODOR OF GASOLINE FUEL AND NOTICED FUEL LEAKING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THEY WERE GOING TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,700... UPDATED 08-07-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462022June 17, 2012
SERVICE BRAKES
THE VEHICLE STEERING VIBRATES VILONENTLY WHEN BRAKING DURING 50+ MPH. DEALER FOUND THE REAR ROTORS TO BE WARPED AND REPLACE THEM ALONG WITH BRAKE PADS, THE PROBLEM REMAINS AND GETS PROGRESSIVELY WORSE. ADDITIONALLY, THE BRAKING RESPONSE IS EXTREMELY SLUGGISH AND REQUIRES EXTREME DISTANCE AND PRESSURE TO STOP THE VEHICLE. THIS COUPLED WITH THE VIBRATION OR THE PREMATURE WARPED ROTORS AND WARN BRAKES ARE A COMBINATION FOR TRAGEDY. SEVERAL PILOT OWNERS ARE EXPERIENCING THIS VERY SAME ISSUE AND HONDA SHOULD BE ABLE TO CORRECT BY REPLACING THE PARTS WITH ADEQUATE ROTORS THAT CAN SUPPORT AND SAFELY STOP THE SYSTEM WHEN BRAKING WITHOUT FEELING LIKE THE SUV IS GOING TO BECOME DISCOMBOBULATED ON THE ROAD. I WOULDN'T BE SURPRISE IF THIS PROBLEM WAS ONE OF THE FACTORS THAT CAUSE THE TRAGIC ACCIDENT IN THE BRONX EARLIER THIS YEAR. THE VIBRATION AND LACK OF STOPING POWER IS A CATALYST FOR DISASTER. I AM SO CONCERN ABOUT THE SITUATION THAT I DRIVE THE CAR WITH EXTREME CAUTION IN THE HIGHWAY BECAUSE I'M AFRAID OF GETTING TO AN ACCIDENT, I CAN'T WAIT TO GET OUT OF MY LEASE BECAUSE I DON'T TRUST THE VEHICLE. IT'S A REAL MISFORTUNE BECAUSE OVERALL ITS A GREAT VEHICLE WITH THE EXCEPTION OF THE SEVERE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461860June 15, 2012
POWER TRAIN
VEHICLE SHUDDERS WHEN TRANSMISSION IS SHIFTING AT SLOW SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461875June 15, 2012
POWER TRAIN
THERE IS A GROWL/GRIND/SHUDDER BETWEEN 30-40 MPH SPECIFICALLY AT 1,500 RPMS. THE NOISE APPEARS TO BE COMING FROM THE TRANSMISSION OR VERY CLOSE TO THE TRANSMISSION. THIS ISSUE IS VERY HARD TO DIAGNOSE, HOWEVER I ALREADY REPLACED THE TRANSMISSION ONCE AND THE ISSUE CAME BACK. COULD I HAVE PURCHASED TWO FAULTY HONDA TRANSMISSIONS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461818June 14, 2012
POWER TRAIN
MY 2008 PILOT SHUDDERS IN THE SPEED RANGE OF ABOUT 35-40 MPH, WITH LIGHT PRESSURE ON THE GAS PEDAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461422June 13, 2012
STEERING, SERVICE BRAKES, HYDRAULIC, SUSPENSION, ENGINE AND ENGINE COOLING
MY PILOT HAS A VERY BAD SHAKE IN THE STEERING WHEEL WHENEVER I REACH SPEEDS OF 70MPH. I'VE HAD THREE WHEEL BALANCES (ONE ROAD FORCE BALANCE), TWO ALIGNMENTS, ROTORS AND BRAKES CHECKED WITH NO ISSUES WITH THOSE ITEMS. I'VE HAD TO OF THE MOTOR MOUNTS REPLACED ON THE VEHICLE SINCE I PURCHASED IT WHICH I NEVER HAD TO DO ON ANY OTHER VEHICLES I'VE EVER OWNED. I TOLD THE HONDA DEALER THAT I THINK HONDA CORPORATION SHOULD DO A RECALL ON THE MOTOR MOUNTS BECAUSE ALL PILOT OWNERS ARE COMPLAINING ABOUT THE SAME ISSUES. I STILL HAVE THE SHAKING IN THE STEERING WHEEL AND I'M AFRAID THAT I MIGHT HAVE TO REPLACE THE THIRD MOTOR MOUNT TO RESOLVE THE SHAKING IN THE STEERING WHEEL. THIS IS ANOTHER EXPENSE THAT I CAN'T AFFORD BUT IT DOESN'T SEEM HONDA CARES ABOUT THEIR CUSTOMERS SO I GUESS WE HAVE NO OTHER OPTIONS SINCE IT SEEMS WE (HONDA OWNERS) CAN'T GET THROUGH TO HONDA CORPORATION TO HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot