Honda Pilot Complaints

9,418 consumer complaints on file.

#10461695June 13, 2012
STEERING, SERVICE BRAKES, SUSPENSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461339June 12, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING 70 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WAS A PREVIOUS RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS REPAIRED UNDER THE RECALL PREVIOUSLY BU THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY WOULD FILE A COMPLAINT ON THE CONTACT'S BEHALF AND HAVE A REPRESENTATIVE GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,104.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461231June 11, 2012
TIRES
TL* THE CONTACT OWNS A 2011 HONDA PILOT EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: 245/65 /R17. THE CONTACT WAS TRAVELING 60-65 MPH WHEN THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT CONFIRMED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC DISCOVERED THAT THERE WAS AN INTERNAL PUNCTURE TO THE TIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460991June 8, 2012
POWER TRAIN
THE TRANSMISSION WOULD NOT CHANGE TO A HIGHER GEAR CAUSING THE ENGINE RPMS TO INCREASE DRAMATICALLY. I WAS ALMOST REAR-ENDED BY THE AUTOMOBILE BEHIND ME. EVENTUALLY THE TRANSMISSION DID FIND 3RD GEAR. THIS SITUATION HAS HAPPENED NUMEROUS TIMES SINCE THE INITIAL EPISODE. THE TRANSMISSION PROBLEM ALWAYS OCCURS WITH THE SECOND GEAR. ONCE THE GEAR WOULDN'T CHANGE WHILE I WAS MERGING INTO INTERSTATE TRAFFIC. I COULD HAVE EASILY BEEN KILLED. I TOOK MY VEHICLE TO MY DEALER, CROWN HONDA OF DURHAM, NC, BECAUSE I HAD PURCHASED BY PILOT FROM THEM AS A NEW VEHICLE, HAD THE 2004 TRANSMISSION 2ND GEAR RECALL "FIX" PERFORMED BY THEM, AND HAD THEM PERFORM ALL REGULARLY SCHEDULE MAINTENANCE FOR THE FIRST 5 YEARS. I ALSO HAD MAINTENANCE RECORDS SHOWING THAT I HAD PERFORMED ALL MAINTENANCE AS REQUIRED BY HONDA FOR THE PAST 9.5 YEARS, INCLUDING HAVING THE TRANSMISSION FLUID REPLACED. ALTHOUGH THEY DIDN'T DENY KNOWING OF THE MANY TRANSMISSION FAILURES OF HONDA VEHICLES, THEY REFUSED TO REPLACE MY TRANSMISSION AT NO COST OR AT A DISCOUNTED COST. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460805June 6, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
SHUDDERING AND JERKING WHILE SHIFTING FROM 2ND TO 3RD GEAR. ALSO DOES THE SAME IN REVERSE. CAR WOULD NOT ACCELERATE ON HIGHWAY ON-RAMP. WHILE AT HIGH HIGHWAY SPEEDS, CAR FELT LIKE IT FELL OUT OF GEAR AND LOST POWER, UNTIL THE GEAR ENGAGED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460426June 3, 2012
ENGINE AND ENGINE COOLING
FRONT ENGINE MOUNT WAS BROKEN AND HAD TO BE REPLACED. NOW, AT 84105 MILES, THE SIDE ENGINE MOUNT IS BROKEN. I HAVE OWNED SEVERAL CARS SINCE 1975, AND HAVE NEVER HAD A PROBLEM WITH ANY ENGINE MOUNT UNTIL THIS 2003 HONDA PILOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460256June 1, 2012
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE OVER 50 MPH, THE VEHICLE RELEASED A BURNING ODOR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER STATED THAT THE BURNING ODOR WAS DUE TO ENGAGING THE ON AND OFF SWITCH FOR THE AIR CONDITIONING COMPRESSOR. THE CONTACT ALSO STATED THAT THE VEHICLE REAR AIR CONDITIONING UNIT WOULD ACTIVATE INDEPENDENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 20,000. UPDATED 07/19/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460290June 1, 2012
SERVICE BRAKES, STEERING
A FEW WEEKS AGO, I BEING TO NOTICE THE STEERING WHEEL VIBRATES AND WOBBLES UPON APPLYING THE BRAKE AT 60+ MPH ON OUR NEW HONDA PILOT WE PURCHASED A LITTLE OVER A YEAR. CONCERN FOR MY SAFETY AND MY FAMILY, I TOOK THE VEHICLE BACK TO THE DEALER AND THEY MENTIONED THE FORWARD ROTORS NEEDED TO BE MACHINED AND WAS NOT COVERED BY FACTOR WARRANTY AND WOULD CAUSE $220 TO DO THE JOB. I SPOKE WITH THE SERVICE MANAGER AND DEALER MANAGER AND THEY BOTH WOULD NOT OFFER TO HONOR THERE 3 YEARS OR 36,000 BUMPER TO BUMPER WARRANTY TO FIX THE ISSUE. I DECIDED TO GOOGLE FOR HONDA PILOT 2011 OWNERS WITH SIMILAR ISSUES AND SURE ENOUGH I WAS NOT ALONE ON THIS ISSUE, JUST REVIEWING ONLY TWO FORUMS I SAW OVER 50 REPLIES ON SIMILAR ISSUES AS TO MINE FOR NEW HONDA PILOTS. I STRONGLY BELIEVE THERE IS A POSSIBLE DEFECT IN THE MATERIAL USED FOR THE BRAKE PADS OR ROTORS ON THESE PILOTS TO BE EXPERIENCING ROTOR ISSUES WITH LESS THAN 20,000 MILES TO BE . PLEASE, I WOULD LIKE FOR FURTHER INVESTIGATING AND INQUIRIES INTO THIS MATTER BE TAKEN FOR THE SAKE OF ALL OUR SAFETY. THANK YOU IN ADVANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460163May 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INTERNAL TRANSMISSION FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WOULD FURTHER INVESTIGATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459965May 29, 2012
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I WAS DRIVING MY WIFE'S 2003 HONDA PILOT STOPPED AT LIGHT AND WHEN I STARTED TO DRIVE AWAY STARTED TO SMELL GASOLINE VAPORS COMING INTO VEHICLE. DROVE HOME AND SMELL CONTINUED AFTER SHUTTING VEHICLE OFF. NEXT MORNING DROVE TO HONDA DEALER ON TYNDALL PARKWAY, IN PANAMA CITY FLORIDA, WAITED ALL DAY FOR AN ANSWER FROM SERVICE DEPARTMENT, FINALLY 1500 HRS ON FRIDAY, THEY TOLD ME THE FUEL LINE HAD SEPARATED AT JOINTS AND COUPLINGS AND THAT WAS THE SMELL I EXPERIENCED. THEY KEPT THE VEHICLE SINCE THEN AWAITING PARTS TO REPAIR FUEL LINE. I WAS TOLD PARTS WOULD NOT ARRIVE UNTIL TUESDAY 5-29-2012, THEY STILL HAVEN'T, WAS TOLD AGAIN THEY WOULD BE AVAILABLE ON 5-30-12. THEY ALSO ADVISED ME IT WOULD COST$ 250, FOR PART AND TOTAL BILL WOULD BE $1300, WHEN I ASKED WHY SO MUCH, THEY STATED LABOR WOULD BE FOR 11 HRS AND COST $1150. BEING IT WAS A SAFETY CONCERN AGREED TO PAY AS MY WIFE HAS MS AND IS HANDICAP AND HAVING TO KEEP A WINDOW OPEN IN 90+ TEMP. WOULD CAUSE HER MS TO FLAIR AND POSSIBLE RELAPSE. .1). MY QUESTION IS WHY WASN'T THIS VEHICLE RECALLED AS A SAFETY HAZARD WITH POSSIBLE EFFECTS FROM GASOLINE FUMES EXPOSURE AND POSSIBILITY OF CATCHING ON FIRE OF VEHICLE WHICH BOTH COULD HAVE LEAD TO POSSIBLE DEATH OR INJURY OF HANDICAP INDIVIDUAL OR VEHICLE OCCUPANTS. AND IS IT COMMON FOR THE FUEL LINE TO BREAK IN THIS MODEL VEHICLE? 2). DOES HONDA ALLOW FOR 11 HRS TO REPLACE AND REPAIR THE FUEL, AND WHAT IS THEIR RESPONSIBILITY IN THE MATTER OF THIS INCIDENT? NOT TO NOTIFY OWNERS OF POSSIBLE INJURY OR DEATH DUE TO FAULTY EQUIPMENT OF THEIR VEHICLES. I WANT A RESPONSE FROM HONDA ON THESE ISSUES. 3). AND A INVESTIGATION INTO THESE CONCERNS INVOLVING FUEL LINE BURST AND CONNECTIONS INVOLVED HERE. AND WILL THIS DEALER PROVIDE WRITTEN INFORMATION AS TO WHY THIS HAPPENED AND WILL THEY NOTIFY HONDA HEADQUARTERS AND CUSTOMER SERVICES OF THIS INCIDENT? UPDATED IVOQ 06/06/12 ....UPDATED 06/18/12 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459818May 28, 2012
SERVICE BRAKES, UNKNOWN OR OTHER
MY 2005 HONDA PILOT BRAKES HAVE AUTOMATICALLY SEIZED UP A TOTAL OF 5 TIMES IN THE LAST YEAR BUT 4 TIMES IN THE LAST 3 WEEKS (MAY 2012). ALL 4 TIMES IT HAS HAPPENED HAVE BEEN AT LOW SPEEDS (10-20 MPH, THANKFULLY!!!) AND WITHIN 5 MINUTES OF STARTING UP AFTER IT HAS SAT FOR AN EXTENDED PERIOD OF TIME. I HAVE TAKEN IT INTO THE HONDA DEALER TWICE IN THE PAST THREE WEEKS (MAY 2012) THE DAY AFTER IT OCCURRED AND BOTH TIMES THEY COULD NOT DUPLICATE OR FIND A PROBLEM. THE FIRST THREE TIMES THE VSA LIGHT CAME ON BUT NO CODE TRIPPED IN THE COMPUTER SYSTEM. THE LAST TWO TIMES IT HAPPENED NO DASHBOARD INDICATION OCCURRED. IT OCCURRED 3 WEEKS AGO, 1 WEEK AGO AND YESTERDAY BACK TO BACK SO THE PROBLEM SEEMS TO BE INTENSIFYING. SO FAR, FOR A TEMPORARY FIX, I HAVE TURNED OFF THE CAR AND RESTARTED IT AND THE PROBLEM SEEMS TO STOP FOR A WHILE. AS MENTIONED PREVIOUSLY, YESTERDAY THE BRAKES SEIZED UP AS I WAS DRIVING BUT NO DASH INDICATION CAME ON. BECAUSE I WAS IN THE MIDDLE OF AN INTERSECTION, ONCE THE BRAKES RELEASED, I A DECIDED TO DRIVE FORWARD TO TRY AND GET IT OUT OF THE INTERSECTION ONLY TO HAVE THEM SEIZE UP AGAIN ABOUT 100 METERS LATER. I QUICKLY TURNED OFF THE CAR AND RESTARTED IT AND WAS ABLE TO SAFELY RETURN HOME WHERE IT SITS CURRENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459831May 28, 2012
AIR BAGS, STRUCTURE:BODY
VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10459666May 25, 2012
SEATS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER SEAT BRACKET FRACTURED AND AS A RESULT, THE SEAT WOULD MOVE AROUND WHILE THE CONTACT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 165,000...UPDATED 07/19/12 *BF THE CONSUMER STATED A BRACKET UNDER THE DRIVER'S SEAT BROKE FROM SIMPLE METAL FATIGUE. UPDATED 07/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459551May 24, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE LENSES CAME OFF INSIDE THE BRAKE LIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT BRAKE LIGHT COVER WOULD HAVE TO BE REPLACED. THE DEALER STATED THAT THE COVER WOULD FRACTURE EASILY ON THE VEHICLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 115,000. UPDATED 07/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459582May 24, 2012
ENGINE, VEHICLE SPEED CONTROL
2006 HONDA, LX, 2WD PILOT WAS MAKING A SLOW TURN IN INTERSECTION AND SUDDEN ACCELERATION WAS NOTED. FELT LIKE CRUISE CONTROL HAD BEEN TURNED ON BUT HAD NOT BEEN TURNED ON. ACCELERATION WAS STOPPED USING THE BRAKE. 2 SIMILAR INSTANCES IN THE PAST 6 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459144May 21, 2012
POWER TRAIN
TORQUE CONVERTER STUTTERS AT 25-30MPH. VERY DISTURBING AND CAN RESULT IN TRANSMISSION DAMAGE WHILE DRIVING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459149May 21, 2012
POWER TRAIN
ITS A KNOWN ISSUE TRANSMISSION HAS PROBLEMS IN 2005 HONDA PILOTS, CAUSES A REAL BAD SHUDDER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458704May 16, 2012
ENGINE
VIBRATION IN STEERING WHEEL, CLUNKING SOUND FROM ENGINE COMPARTMENT, I TOOK THE CAR TO THE DEALER WHO FOUND THE FRONT ENGINE MOUNT WAS BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458544May 15, 2012
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE POWER REDUCED SIGNIFICANTLY AND WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE AND UPON REACHING THE DESTINATION AN INSPECTION UNDERNEATH THE HOOD WAS PERFORMED. THE CONTACT NOTICED A DARK BROWN MILKY SUBSTANCE LEAKING FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE TRANSMISSION AND ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458542May 15, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION, THE KEY COULD NOT BE TURNED AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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