Honda Pilot Complaints

9,418 consumer complaints on file.

#11723813March 12, 2026
UNKNOWN OR OTHER, VISIBILITY/WIPER
I was driving back from my daughter's tournament in [XXX] and while driving, I heard a loud Crack. It sounded like It came from the top of the car. When we got home I hit the button for the moonroof slide and noticed that the moorroof had cracked. There was no one in front of us and no debris when the loud Crack occurred. Luckily there was no glass shards that fell on the kids. I looked online and saw many other customers had this same scenario happen and glass fell on their children. Customers are also saying that this is due to cold/heat exposure. The Problem cannot be reproduced as it involves glass. And there are no warning lights for this issue. I am reporting the incident today to my dealer and insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723826March 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for $3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723873March 12, 2026
ENGINE
knocking noise from engine, oil light, blinking CEL, no acceleration, vehicle stalled. Brought to mechanic, from noise he said it sounds like a rod knocking and advised to contact Honda because on known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723907March 12, 2026
ENGINE
While driving in traffic the vehicle suddenly began to sputter and lose power with check engine light flashing on the dash board. I was able to pull over and limp the car the one mile to my home on side streets. I parked the vehicle and called for a tow truck to tow the vehicle to my local dealership that I purchased the car from brand new. This is the third time this failure has occurred. The first occurrence was in October of 2023, the second was in November of 2024. The first two repairs were made at a local independent repair shop in the city of Orange ca. the first occurrence was cylinder 1 and the repair shop indicated that this is a common occurrence in this make and model. The report was a replacement of the spark plug and coil pack as oil was found to be in spark plug chamber. The second occurrence was similar but on a different spark plug (I believe number 2 or 3). This occurrence was diagnosed by the dealer and required a replacement of piston rings and major engine repair and oil in spark plug number 2 I believe. In July of 2025 American Honda sent me a notice in the mail of a known defect affecting this vehicle and offered a repair for this exact problem within an extended warranty of 10 years or 150,000 miles whichever is first. This was my first reciept of such information from Honda. The extended warranty however was sent to me after the 10 year warranty was already expired as I has purchased the vehicle new in October of 2014. American Honda then had fine print at the bottom of the notice extending the extension to Jan. 31st 2026. 15 days later my vehicle experienced the acknowledged problem for the 3rd time. In July of 2025 I contacted my dealership and advised them of the letter I had received and asked for an inspection and or repair of the problem listed. The service advisor spoke with his service manager, and they refused to inspect and or repair the vehicle due to no warning light or symptoms occurring at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723932March 12, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM
Vehicle: 2017 Honda Pilot Elite VIN: [XXX] Mileage at failure: 107,593 The 9-speed automatic transmission failed at approximately 107,593 miles. The repair cost $6,229.91 at an independent shop and included a full transaxle overhaul, replacement of the torque converter, transmission oil pump, and main control valve body. The vehicle previously had fuel injectors replaced under warranty at approximately 87,000 miles. I have opened a Honda goodwill reimbursement case (Case #16225384). I am filing this complaint to document the premature failure of critical powertrain components and support review for Honda goodwill assistance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723922March 12, 2026
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Electrical issues began around 15,000 miles. Since then, the vehicle has been in the shop many times for electrical-related concerns and has required towing twice. Most concerning, these failures have left us stranded in dangerous conditions on multiple occasions. These incidents represent serious safety risks to our family and others on the road. We have been diligent about regular maintenance as well. A Honda vehicle of this age and mileage should not experience repeated electrical system breakdowns that compromise vehicle control and driver safety. When the car errors come on the car has lost AWD (while in the mountains in a snow storm) acceleration, the ability to change driving modes, and this most recent event we lost complete access to the driver panel and steering while driving. This electrical issue has been documented over 5 times and we have been told specifically by the dealers weve been towed or brought to "You may have drove it too hard" or "We reset the codes and the car is now driving fine" or "we can't find a problem". Most recently the alternator failed and they will not back to repair because it's past 36,000. We want to see Honda fix these issues before someone is seriously injured. We have photos and video of all of the warnings each time they happened. We also have documentation of each electrical failure, the date, the mileage and what we were told by the dealership in response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723919March 12, 2026
STEERING, ELECTRICAL SYSTEM
Received Warning message 'Electric Steering Assist Failure' Saturday January 10th 2026 12:00-Noon Driving approximately 5mph, released the accelerator to begin pulling into a parking spot and the power steering failed. The vehicle was very difficult to turn but I was able to avoid hitting anything. Drove around for ~2 hours making multiple stops at multiple stores with no issues until... same day, Saturday January 10th 2026 1:55 Driving approximately 5mph, released the accelerator to begin pulling into a parking spot and the power steering failed. This was a safety risk to my family and to the pedestrians in the parking lot. Saturday January 10th 2026 1:55 I immediately called Wilde Honda Waukesha Wisconsin, which is the dealership that I bought it from (6/25/25 delivery date) They asked me to bring the vehicle in on Monday Monday January 12 2026 1:46pm Justin Green - Service Advisor called and stated that they can see that its an electrical issue but cannot diagnose fully. He stated that they needed to bring in a more advanced technician so I would need to bring it back the next day. Tuesday January 13 2026 1:51pm Justin Green - Service Advisor called to inform that they were unable to replicate the issue and that my keys are at the front desk. 2:45 Spoke with service manager who advised me to continue driving the vehicle and bring it back if it happens again. He suspected that because it was snowing the day of the incidents, that the issue may have been caused by moisture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723617March 11, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723629March 11, 2026
ELECTRICAL SYSTEM
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was pending an appointment with the dealer. The contact used a handheld scanner and retrieved seventeen different undisclosed diagnostic trouble codes. The contact stated that the warning lights were intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723614March 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Without any warning or incident, The multipurpose camera has failed and several systems are no longer available. DTC U3000-49 This includes, cruise control not working as well as auto high beams and autobraking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723611March 11, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723431March 10, 2026
ENGINE
The rods on my engine seized while I was driving on [XXX] in South Dakota. The car came to rest on [XXX] . The vehicle died on the most-traveled road in Brookings. right off the exit ramp. We had to wait 20 minutes for a patrol officer to park behind us, and we then waited another 20 minutes for the tow truck to take us to a nearby parking lot. The problem was confirmed by an independent service center. There were no warning lamps or symptoms prior to the engine seizing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722971March 9, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11723112March 9, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Collision Mitigation Braking System camera failure indictions appeared in the dashboard control center. I took the vehicle to the Honda dealership who stated there is not an active recall and that this was not a covered expense. Out of caution because I have read of the system failues causing brake lock-up related to over 40 vehicular crashes and almost twice that number of injuries, I decided to immediately obtain this $2,000 repair. I contact Honda of America to start a claim for a goodwill reimbursement and they told me only (and repeatedly) that the vehicle was too old, out of warranty and that they WOULD NOT consider reimbursement of the repair to this integrated and vital safety system. The National Highway Traffic Safety Administration (NHTSA) has documented 2,976 complaints involving unintended automatic braking in Honda vehicles, with 47 crashes and 93 injuries reported. These issues involve Honda vehicles equipped with camera-based collision mitigation braking systems similar to the one used in the 2017 Pilot. Because this failure involves a core safety system component, and because there is: -documented evidence of system-wide safety investigations -thousands of consumer complaints -shared safety technology across the Honda lineup I requested reimbursement from Honda America. They made ZERO effort to acknowledge this safety system fault and clearly stated they would not reimburse me NOR would the customer service representative provide me with any guidance on how to further pursue the matter. NHTSA complaints involving the 2017 Honda Pilot reference failures involving the Collision Mitigation Braking System, Lane Keeping Assist System, and Adaptive Cruise Control warnings, all systems dependent on the same forward-facing camera architecture. Front multipurpose camera replacement was the final repair needed and NOT reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723174March 9, 2026
ENGINE
On my 2016 Honda pilot The engine started to fail and make a knocking noise when started, took it to Honda, they said i will need a new engine, i pushed for a goodwill repair, and they told me No. the car has been sitting ever since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722864March 9, 2026
ENGINE
Pulled up to intersection and check engine light started flashing. Vehicle was approximately 2miles from home. Drove home and parked in driveway. Turned vehicle off. Restarted to see if problem happened again. Check engine light went off but rattle/knocking could be heard upon startup and pressing gas pedal. Code was pulled P0303. Cylinder 3 misfire. Did some research and this has been an issue with 2016 Honda Pilots. We have owned the vehicle for 10yrs4months. Purchased new. 160k miles. Self inspected with experienced mechanic present and diagnosed with a rod bearing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723182March 9, 2026
SEAT BELTS, AIR BAGS
Second row passenger seatbelt alarms even when the seat belt is connected and secured. Went to dealer and needed a new seat belt installed. Now receiving dash warnings of supplemental seat belt issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723145March 9, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem. Honda estimates over $2000 to repair? From what I understand there are many other Honda's with these issues! With these items not functioning, it defeats many of the safety features we bought the car for. Exact date of when it began was last summer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723025March 9, 2026
UNKNOWN OR OTHER
The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended. I continue to get stuck at stop lights and intersections which is a safety hazard. This most recently occurred on 3/7/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722992March 9, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car engine autorestart causes all sorts of problems. We have repeatedly had the warning come on and the engine stop while at a light or paused in moving traffic. We have replaced the battery and other parts. The safety issue is that the car totally stops while in traffic and we have almost been hit multiple times as we try to restart the car. You have to put the car in park and restart the engine due to "compression issues" or something else. That has nothing to do with being a branded title and everything to do with a safety issue. The car just stops and won't autorestart. This has happened several times in the last week and then yesterday other warning lights came on resulting in the car then not accelerating beyond 25 mph initially and then 45 mph. Imagine this happening on a highway. This is really scary as it has happened on an interstate when traffic stopped and at a traffic light. I called Honda and they acknowledged it was safety issue but written up as a warranty extension so they refused to cover the repair of the vehicle. I am therefore escalating what I believe you are already investigating according to articles I have seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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