Honda Pilot Complaints

9,418 consumer complaints on file.

#11725624March 19, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into LIMP Mode. The vehicle was restarted; however, the advanced safety features remained inoperable. The vehicle remained in LIMP Mode and failed to properly accelerate while driving. The contact referenced TSB: 23-0780 (Torque Converter); however, the vehicle was not associated with the TSB. The vehicle was taken to a local dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725688March 19, 2026
AIR BAGS
I am submitting this letter as an official complaint regarding a potential safety defect involving the airbag system in my 2021 Honda Pilot. I was involved in a motor vehicle accident on February 3, 2026 in Atlanta, GA. The collision was a direct frontal impact with another vehicle at approximately 35 mph. The vehicle sustained damage with repair estimates over $8,000. Despite the nature of the crash, the airbags did not deploy. However, post-accident diagnostic information reported by the auto body repair shop indicates that the vehicle’s computer system recorded the airbags as having deployed. This discrepancy raises serious safety concerns, as the system appears to have registered a deployment event that did not physically occur. This could indicate a malfunction in the airbag control module, sensors, wiring, or software. A failure of this kind prevented the proper airbag deployment in a crash where it was needed, posing a significant risk to my safety. To my knowledge, the airbag system had no prior warnings or indicators of malfunction before the accident. Directly following the accident an error appeared on the screen behind the steering wheel stating "Airbag System (SRS) Problem." The vehicle is currently at the body shop and available for inspection.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11725562March 19, 2026
UNKNOWN OR OTHER
Auto start-stop feauture turned on at complete stop at traffic light. When light turned green and pressed the gas pedal to accelerate, engine did not turn back on. It had put vehicle into neutral and would not allow vehicle to shift into any other gear. Had to shut off engine and turn on vehicle an additional 3 times to get the engine to start again and into drive. This has happened twice before within the last year with the auto start stop feauture when it turns on at a complete stop. I usually press button to turrn off auto start stop feature to prevent this known issue from happening but forgot to turn feature off. Honda wants to charge $300 to diagnosis problem with auto start stop feature due to problem being known but no recall issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725486March 19, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 65 MPH, there was an abnormally loud popping sound coming from the vehicle, and the sunroof glass shattered, and glass fell into the cabin. The contact was not hurt by the glass shards from the sunroof. The vehicle was taken to the local dealer, who repaired the sunroof. The contact was not provided a cause for the sunroof to shatter. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725138March 18, 2026
SUSPENSION
Suspension is rusted out and falling apart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725356March 18, 2026
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced a TSB; however, the VIN was not associated. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 87,443.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725404March 18, 2026
STEERING
My steering is making loud clicking noises when turning the vehicle left or right at low speeds. It sounds like loud pops. It is especially prevalent once car has warmed up and driven. It is very prominent when reversing and turning the wheel or moving forward and turning the wheel and also when parked and turned the wheel left or right. I brought this to my dealership’s attention and they confirmed the issue and said it is a faulty clock spring so they replaced it. After they replaced it, the noise is still there. The clock spring was not the cause of the noise. I’m afraid this will become a major safety issue with preventing the ability of the steering wheel to operate safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725274March 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On 3/16/26 I attempted to accelerate and the vehicle experienced severe "bucking" and gear hunting hesitation before losing all drive power and stalling. Following the stall, the engine would not crank or "catch" despite multiple attempts. State Police arrived as I was in an unsafe location (blind on-ramp to highway) they called their tow trucks deeming it hazardous to wait as Honda Roadside Assistance would not arrive for an estimated 60-90 minutes. It was brought to the local dealership. After an hour from incident to inspection at the local Honda dealership, the vehicle powered on normally of which no codes showed and the vehicle started with no issues. The manufacturer and dealer state they cannot replicate the problem and found no historical or pending diagnostic trouble codes (DTCs). Despite the lack of codes, these symptoms are a direct match for NHSTA Recall Campaign 25V-031 (Honda Recall AL0) which was officially announced to address Torque Control Failures caused by the FI-ECU software. According to Honda’s safety report, improper programming in the fuel injection unit causes the engine to stall during "sudden changes in throttle opening"—which is exactly what I experienced. As of now, my VIN has not been identified on the current recall list. This loss of power during acceleration creates an immediate safety risk of rear-end collisions and leaves the driver stranded in active traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725219March 18, 2026
ELECTRICAL SYSTEM
auto idle stop stalled at a red light causing my car to not move and having to shut off my car in the middle of traffic. Once i tried to turn back on it wouldnt start at first. i had to do this twice in order for the car to come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725054March 17, 2026
AIR BAGS
I have a 2007 Honda Pilot. While just taking off again from a stoplight, the passenger side, "curtain-side" airbags randomly deployed. The airbag light had been flickering on and off - it would then be on for a few moments, and turn back off, flicker again, and remain off, for about a day and a half, two days prior to this happening. There was no collision. There was no pothole. There was no harsh breaking or takeoff. There was no agitation to the vehicle to demand this deploy. It happened out of nowhere and for no reason. I have called my insurance company to total out the vehicle as the repairs will cost more than the vehicle is worth. I am waiting for a call back, though they were extremely hesitant and said that they most likely will not cover because there was no collision. The Pilot was in perfect working condition prior to this event. I had my 12 year old dog in the backseat at the time, who was laying with his head next to the back passenger door. He hasn't been acting normal since the incident. He's been acting subdued and despondent ever since. He nosed my arm during the seven minute ride back to the house, after the airbags randomly deployed. I didn't want him in the front seat, as I was afraid that the passenger dash airbag would also randomly deploy. I had to put my seat further back and hold my head against the head rest as I was also afraid of the steering wheel airbag randomly deploying before I got home as well. After it happened, I immediately rolled the windows down due to the chemical smell, and stayed in the right lane in case I had to quickly pull over. Which is no way to safely drive. I have not driven it since. Since the passenger side window was covered with an airbag I was "blind" on that side for the rest of the drive home. I stayed in the right hand lane, and luckily the only left turn I had to make was at a light with a left turn signal and light. After the airbag deployed the airbag light remained on for the rest of the ride home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725041March 17, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724652March 16, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact owns a 2014 Honda Pilot. The contact discovered a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 176,362. The vehicle became disabled two weeks after purchase, and was taken to an independent mechanic, where it was discovered that the mileage was 176,629. The mileage was verified by a Carfax Report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724755March 16, 2026
FUEL/PROPULSION SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s high-pressure fuel pump failed approximately one year after the low-pressure fuel pump was replaced under a manufacturer recall. The low-pressure pump had been identified as defective and replaced accordingly. Because the low-pressure pump is responsible for supplying fuel to the high-pressure pump, it is reasonable to believe the defective component may have placed abnormal stress on the high-pressure fuel pump prior to its replacement, potentially leading to premature failure. The failed high-pressure fuel pump is still in the vehicle. How was your safety or the safety of others put at risk? Failure of the high-pressure fuel pump can result in a sudden loss of fuel pressure to the engine, causing hesitation, loss of power, or engine stalling while the vehicle is in operation. This created a significant safety hazard, particularly as it occurred during highway driving, where sudden loss of propulsion occurred. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue was diagnosed and confirmed by a service center as a failed high-pressure fuel pump. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle was inspected by my personal mechanic who indicated fuel pump issues and noted recall then a Honda dealer during diagnosis but recall was for previously replaced low pressure pump and not the High pressure pump the issue has yet to be repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Prior to the failure, the vehicle began experiencing noticeable fuel system performance issues, including reduced engine performance loss of MPG and drivability concerns. No lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724777March 16, 2026
AIR BAGS
One day my pilot 2012 suddenly started turning on and off the passenger airbag then out of the blue the airbag system light when on. Scanned it an it reads the passenger weight sensor is not communicating the part is no longer available to purchase and it is in backorder with date of delivery to be determined. Car is not safe to operate and Honda is not selling the part anymore to get the repair. What should be my options?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724569March 16, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, LANE DEPARTURE: ASSIST
While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724399March 15, 2026
ENGINE
When my Pilot is stopped and the engine idles off, you should be able to take your foot off the brake and it start back up. My engine continuously shuts down completely when I take my foot off of the gas and multiple alert lights on the dash come on. About 70% of the time, I can shut the car off completely, breathe a second and then press the ignition button and the car will restart. Now, increasingly it stalls completely and will not crank for several minutes. I have had this happen more than once at busy intersections and once while stopped in traffic on an interstate. I had to put my hazard lights on so cars would go around me. I have taken it to the Honda dealer a couple of times just for this and they say there is nothing showing to be fixed and there is nothing they can do to fix it. They only told me to remember to press the button to turn the feature off. Yes, I know that’s possible but I’m a busy mom and I often forget. What is the point of having the feature if it continuously stalls out? I have searched this problem on the internet and I’ve seen other Pilot owners have had the same problem. Any help you can offer would be appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724446March 15, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Engine failure due to connecting rod bearing manufacturing defect (NHTSA PE25008). Component: engine; available for inspection upon request (replaced; documentation available). WARNING SYMPTOMS: At 94,000 miles during routine maintenance while under warranty, I reported engine knocking to the dealer. The advisor dismissed it as "normal valve noise" and did not document the complaint. Knocking progressively worsened over thousands of miles. FAILURE: At 100,750 miles the engine required immediate replacement. Dealer diagnosed rod bearing failure; bearing was worn and failing. Engine was replaced before catastrophic seizure. I had just returned from a family trip — seizure at highway speed would have caused loss of power, power steering, and braking assistance, creating serious crash risk. CONFIRMED: Dealer diagnosed and performed engine replacement. Honda provided partial goodwill coverage but refused to disclose the percentage or provide written documentation. When I formally requested full coverage for this defect under federal investigation, Honda stated the case was closed and refused to put the decision in writing. Honda recall 23V-751 addresses this defect but excluded this vehicle despite identical failure. Vehicle was maintained per Honda Maintenance Minder at dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724509March 15, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
The engine is making a noise underneath—I think it's a connecting rod bearing. We replaced the entire timing belt assembly because of that sound, but now I don't know what to do; when driving on narrow streets, it displays a "Collision Brake Warning" every time another car approaches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724252March 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724246March 13, 2026
ENGINE
The engine stopped working while driving. Honda needs to replace the engine due to a known defect. I live in [XXX] and temperatures get very cold. What if we had been on a trip. This is crazy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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