Honda Pilot Complaints

9,418 consumer complaints on file.

#10481372October 22, 2012
SERVICE BRAKES
VEHICLE BEING DRIVEN ON HIGHWAY AT APPROXIMATE 50MPH AND BRAKES RANDOMLY APPLY WITHOUT PEDAL BEING DEPRESSED. VEHICLE COMES TO DANGEROUS AND VIOLENT STOP. SAME THING HAPPENS WHEN VEHICLE IS DRIVEN AT LOWER SPEEDS BETWEEN 25MPH TO 35MPH. VIOLENT BRAKING HAPPENS BOTH WHEN PEDAL IS APPLIED AND ALSO RANDOMLY WITHOUT PEDAL BEING DEPRESSED. VEHICLE IS NOT SAFE AND HONDA CLAIMS IT HAS NO REAL SOLUTION. HONDA DEALERSHIP/SERVICE CENTER HAS DUPLICATED EXACT MALFUNCTION AND REQUIRES HONDA TO ASSIST THEM WITH FINDING A SOLUTION. NOW BEING HELD HOSTAGE BY HONDA ON HOW OR IF THEY CAN REPAIR ISSUE, WHICH LEAVES VEHICLE SAFETY IN QUESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481464October 22, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE KEY WOULD NOT TURN, PREVENTING HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481310October 21, 2012
POWER TRAIN, SERVICE BRAKES
I WAS DRIVING THE 2005 HONDA PILOT ABOUT 20 TO 30 MPH . THE TIME WAS ABOUT 7:15 AM. THE ROADS WERE WET AFTER SOME MISTING LIGHT RAIN. I HEARD A RELATIVELY LOUD NOISE THAT STARTLED ME. THE NOISE LASTED FOR PERHAPS 2 SECONDS. IT SOUNDED AS IF THE BRAKES WERE INADVERTENTLY BEING APPLIED AND GRABBING OR PERHAPS SOMETHING WAS WRONG WITH THE TRANSMISSION OR REAR END. I DO NOT REMEMBER THAT THE BRAKES WERE BEING APPLIED AT THE TIME, BUT IT IS POSSIBLE THAT THEY WERE. I KEPT DRIVING AND WAS THEN MUCH MORE ATTENTIVE TO THERE POSSIBLY BEING SOMETHING WRONG WITH THE CAR. ABOUT ONE MINUTE LATER I HEARD AN ALMOST IDENTICAL LOUD SOUND. I DO REMEMBER THAT I WAS BRAKING AT THE TIME, BUT DUE TO BEING STARTLE, IT IS POSSIBLE THAT I MAY NOT REMEMBER SUCH. THE VEHICLE MAY HAVE DECELERATED, BUT TO THE BEST OF MY RECOLLECTION, I DO NOT BELIEVE THAT THE VEHICLE DECELERATION WAS SEVERE. I DROVE THE VEHICLE TO THE LOCAL HONDA DEALER. I WAS TOLD THAT THE MECHANIC TEST DROVE THE VEHICLE AND COULD NOT REPEAT THE PROBLEM AND THAT HE COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THEN THE SERVICE MANAGER TALKED TO ME ABOUT WHAT POSSIBLE MIGHT HAVE CAUSED THE LOUD NOISE AND HE TEST DROVE THE VEHICLE WITH ME INSIDE. HE DIRECTED THE VEHICLE WITH THE LEFT WHEELS ON THE PAVEMENT AND THE RIGHT WHEELS ON THE GRASS. THEN HE RAPIDLY APPLIED THE BRAKES. THE VEHICLE MADE A LOUD NOISE AND TO MY MEMORY THE NOISE SOUNDED LIKE THE NOISES I HAD ENCOUNTERED PREVIOUSLY. HE SAID THAT THIS NOISE WAS FROM THE ABS SYSTEM ENGAGING. I WAS VERY PLEASE WITH THE ATTENTION OF THE SERVICE MANAGER AND HIS CUSTOMER INTERACTION. NOTE: THE PRINTED PAPER SHOP INVOICE RECORDED : "CUSTOMER STATES IT FEELS LIKE BRAKES ARE STICKING. PROBLEM IS INTERMITTENT." MY ABOVE INCIDENT DESCRIPTION PROVIDES A MORE COMPLETE DESCRIPTION OF THE INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481312October 21, 2012
SERVICE BRAKES
BRAKES ACTUATED ON THEIR OWN SEVERAL TIMES. CAR CAME TO ABRUPT STOP MOMENTARILY BUT THEN THE BRAKES RELEASED ON THEIR OWN. STARTING HAPPENING TODAY AND OCCURRED SIX TIMES DURING A COUPLE MILE CAR RIDE. ONLY HAPPENED SPORADICALLY. NOT SURE WHAT TO DO AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481330October 21, 2012
ENGINE, POWER TRAIN
WHILE DRIVING AT NORMAL TOWN SPEED (~25MPH) CAR BEGAN OVERHEATING AND SPEED DROPPED. PULLED CAR OVER TO COOL. STARTED TO DRIVE SLOWLY HOME AND SYMPTOM REPEATED. CAR TOWED TO HONDA. THEY DIAGNOSED AS RADIATOR AND TRANSMISSION FLUID MIXING DUE TO FAILURE IN THE RADIATOR. DAMAGED THE TRANSMISSION THAT NEEDED TO BE TOTALLY REPLACED, ALONG WITH A RADIATOR AND TRANSMISSION COOLER. ENGINE ALSO NEEDED EXTENSIVE FLUSHING. SUGGESTED COST WAS $6400 WITHOUT LABOR. AFTER REPAIRS, ENGINE DAMAGE COULD BE ASSESSED. THIS APPEARED TO BE A MINOR FAILURE IN THE RADIATOR THAT DESTROYED A SEPARATE SYSTEM AND MIGHT HAVE DAMAGED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481068October 19, 2012
FUEL/PROPULSION SYSTEM
OFTEN DURING REFUELING OF MY VEHICLE THE GAS PUMP SHUTS OFF AFTER A FEW MOMENTS OF REFUELING. AT TIMES, THE GASOLINE BACKS UP IN THE TUBE AND SPEWS BACK OUT ONTO THE VEHICLE AND THE GROUND DESPITE HAVING A NEAR EMPTY FUEL TANK . IT HAS BECOME NECESSARY TO SQUEEZE THE PUMP HANDLE LIGHTLY AND TRICKLE THE GASOLINE INTO THE FUEL TANK. I HAVE ALSO FOUND THIS TO OCCUR AT DIFFERENT GAS STATIONS AS WELL. THANK YOU FOR YOUR ASSISTANCE INTO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481105October 19, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY CAME OUT OF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT WAS IN A RUSH AND TURNED THE VEHICLE OFF, BUT THE VEHICLE WAS IN DRIVE. AS A RESULT OF THE FAILURE, THE VEHICLE ROLLED BACK INTO ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION WAS REPLACED. THE DEALER STATED THERE WAS ONE CYLINDER IGNITION AND IT WAS NOT UNDER WARRANTY. THE CONTACT STATED THIS WAS THE SECOND TIME FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 96,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481139October 19, 2012
ENGINE, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A LOW SPEED, SUCH AS ENTERING A PARKING LOT FROM THE ROADWAY OR ENTERING A ROADWAY FROM A PARKING LOT, THE ENGINE DOES NOT RESPOND TO MY PRESSING ON THE ACCELERATOR. AFTER A FEW SECONDS, THE CAR LURCHES FORWARD. THIS ONLY HAPPENS WHEN ACCELERATING FROM A VERY LOW SPEED, ABOUT 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND AN ACCELERATOR MODULE WAS REPLACED, BUT THERE HAS BEEN NO CHANGE, THE PROBLEM STILL EXISTS. THE DANGER IS VERY SERIOUS WHEN TRYING TO ENTER THE FLOW OF TRAFFIC FROM A LOT OR SIDE STREET. VERY OFTEN, IT TAKES MUCH TOO LONG TO REACH THE SPEED OF THE EXISTING TRAFFIC. THE DEALER EXPLAINED THAT THERE IS NO LONGER A CABLE CONNECTION BETWEEN THE ACCELERATOR PEDAL AND THE ENGINE, IT IS NOW "FLY BY WIRE". THERE SEEMS TO BE A DISCONNECT BETWEEN MY PRESSING THE ACCELERATOR AT A LOW SPEED AND THE ENGINE RESPONDING IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481171October 19, 2012
ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE NOTICED OIL AND COOLANT FLUID LEAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR HAD BECOME CORRODED INTERNALLY, ALLOWING THE TRANSMISSION FLUID AND COOLANT TO MESH. AS A RESULT, THE FLUID ENTERED THE TRANSMISSION AND CAUSED THE FAILURE. THE DEALER ADVISED THAT BOTH THE TRANSMISSION AND THE RADIATOR WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481027October 18, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE PARKED WITH THE KEY REMOVED FROM THE IGNITION, THE VEHICLE ROLLED AWAY IN REVERSE INDEPENDENTLY. THE VEHICLE CAME TO A COMPLETE STOP WHEN IT TRAVELED OVER A CURB ON THE OPPOSITE SIDE OF THE STREET. THE CONTACT ENTERED THE VEHICLE AND NOTICED THAT THE GEAR SHIFTER WAS STILL IN DRIVE. THE FAILURE RECURRED TWICE ON SEPARATE OCCASIONS. THE CONTACT ALSO EXPERIENCED DIFFICULTY TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE CONTACT NOTICED THAT SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION UNLESS THE VEHICLE WAS SHIFTED INTO PARK FIRST. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ...UPDATED11/21/12 *BF UPDATED 11/30/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481047October 18, 2012
ELECTRICAL SYSTEM
ALL THE DASHBOARD LIGHTS IN A/C HEATING PANEL BURNED OUT. EVERY ONE, AND JUST IN THIS PANEL. ALL THE OTHER DASHBOARD LIGHTS ARE FINE. THIS SEEMS TO BE A COMMON COMPLAINT WITH THIS MODEL AND IS WIDELY REPORTED IN HONDA PILOT FORUMS. THE IS A SAFETY PROBLEM WHEN DRIVING AT NIGHT. ONE IS FORCED TO TURN ON THE INTERIOR DOME LIGHTS TO ADJUST THE DASHBOARD CONTROLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480845October 17, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT THE HEAD LIGHTS FAILED. THE CONTACT STATED THAT SHE BECAME AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING: HEADLIGHTS: SWITCH). THE CONTACT STATED THAT SHE BELIEVED THE VEHICLE WAS NOT INCLUDED SINCE THE RECALL WAS NOT FOR HER MODEL YEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480852October 17, 2012
SERVICE BRAKES
I AM WRITING BECAUSE MY 2006 HONDA PILOT IS TRYING TO STOP FASTER THAN I AM PRESSING THE BRAKE PEDAL. THIS SEEMS TO BE THE BRAKING SYSTEM TRYING TO STOP AS IF I WAS SLAMMING ON MY BRAKES INSTEAD OF A CONTROLLED STOP AT A RED LIGHT OR STOP SIGN. THE MOTION OF THE BRAKING FEELS AS THOUGH THE BRAKE CALIPER IS PUSHING ON THE BRAKES TO HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480908October 17, 2012
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE OXYGEN SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 145,000. UPDATED 12/7/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480648October 16, 2012
ELECTRICAL SYSTEM, POWER TRAIN
APPARENTLY I DID NOT PLACE THE CAR IN PARK BUT WAS ABLE TO TAKE THE KEYS OUT OF THE IGNITION. LEFT THE CAR AND WHEN I CAME BACK TO THE CAR, THE CAR HAD ROLLED BACKWARD AND CRASHED INTO BUSHES WHICH STOPPED THE CAR. THIS HAS HAPPENED TO ME TWICE. I NOW MAKE SURE I ENGAGE THE PARKING BRAKE TO MAKE SURE THE CAR DOES NOT ROLL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10480662October 16, 2012
SEATS
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THE INNER CUSHION UNDERNEATH THE DRIVERS SEAT OVER HEATED AND WAS BURNING. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS AND SHE WOULD HAVE TO PAY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480702October 16, 2012
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY DECELERATED AND SHE WAS UNABLE TO CONTINUE DRIVING. THE CONTACT MENTIONED THAT THE TEMPERATURE GAUGE ILLUMINATED AND SMOKE STARTED TO EMIT FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE TRANSMISSION AND RADIATOR FLUID MIXED. AS A RESULT, THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10480748October 16, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED WHEN BOTH HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ENGAGED IN ORDER FOR THE CONTACT TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE HEADLIGHT DIMMER SWITCH WAS REPLACED AT THE OWNER'S EXPENSE. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V136000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) HOWEVER, THE CONTACT'S VEHICLE WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL BECAUSE THE HEADLIGHT CONNECTOR WAS NOT EXPOSED TO HEAT DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480757October 16, 2012
ENGINE AND ENGINE COOLING
2012 HONDA PILOT MAKING AN ANNOYING HUMMING VIBRATION NOISE WHEN THE A/C OR ITS COMPRESSION STARTS. I'VE BRING IT IN FOR DEALERS TOTAL OF FOUR TIMES, THEY HAVE CHANGE THE AC COMPRESSOR BUT PROBLEM DID NOT GO AWAY, I HAVE CONTACT HONDA CUSTOMER RELATIONS BUT ITS BEEN ALMOST A YEAR BUT NO SOLUTIONS TO MY ISSUES, ALL THEY TELL ME IS TO WAIT FOR THE PROBLEM IS BEING WORK ON, THEN I ASK FOR TIME FRAME THEY SAY IT MIGHT BE SOONER BUT NO MORE THEN ANOTHER YEAR. PLEASE HELP I DON'T KNOW WHAT ELSE TO DO, THE LAST TIME I BRING THE CAR IN DEALER SAY THEY DON'T KNOW HOW TO FIX IT THEN TELL ME TO GO HOME AND WAIT FOR HONDA HOTLINE TO TELL THEM WHAT TO DO, NOW I HAVE TO DEAL WITH AC AND HEAT EVERYTIME I DRIVE THE CAR PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480122October 15, 2012
INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT STATED THAT THE INTERIOR COURTESY MAP LIGHTS WOULD NOT ILLUMINATE. AN INDEPENDENT MECHANIC REPLACED A FUSE UNDER THE DASHBOARD AREA HOWEVER, THE MALFUNCTION CONTINUED TO OCCUR. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THERE WAS A SHORT CIRCUIT WITHIN THE MAP LIGHT HOUSING WIRING AND ALSO INFORMED THE CONTACT THAT THE DEFECT WAS COMMON. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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