Honda Pilot Complaints

9,418 consumer complaints on file.

#10476925September 24, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
THIS PROBLEM BEGAN EARLIER IN 2012 AND WAS INVESTIGATED BY THE DEALER IN JUNE. WHILE DRIVING AT VARIOUS SPEEDS (45-75MPH), THE VSA SYSTEM ENGAGES, LOCKING ONE WHEEL FOR A SECOND OR TWO, AND PULLING THE STEERING WHEEL AS IF IN A SKID. WHEN THIS STOPS, THE VSA LIGHT IS ON AS WELL AS A YELLOW TRIANGLE WITH AN EXCLAMATION POINT. WHEN THE DEALER 'FIXED' THIS IN JUNE, THEY REPAIRED A TPMS SENSOR. THEY ALSO FOUND A BRAKE CALIPER STUCK AND FIXED THAT AS WELL AS REPLACED THE BRAKE PADS. SINCE JUNE THE ISSUE HAS NOT OCCURRED UNTIL YESTERDAY. IT HAS HAPPENED AT 3 TIMES IN THE PAST 2 DAYS, ALL AT @ 45 MPH. THIS SEEMS TO BE A WIDELY REPORTED ISSUE AND IS CERTAINLY A SAFETY CONCERN. WHEN THIS HAPPENED IN JUNE ON THE INTERSTATE, TRAFFIC ON BOTH SIDES OF ME DROPPED BACK BECAUSE THEY COULD TELL I LOST CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476714September 21, 2012
AIR BAGS
SRS INDICATOR LIGHT WILL NOT GO OUT. RESET MES - AND CLEARED MEMORY. SRS LIGHT STILL ACTIVE. MECHANIC FOUND PROBLEM WITH FRONT AIRBAG SENSOR. LUCKILY NO INCIDENT AT THIS TIME, BUT CAN'T FIND WARRANTY COVERAGE DATA?! OR RECALL DESPITE NUMEROUS COMPLAINTS LIKE THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476593September 20, 2012
POWER TRAIN
THE TRANSMISSION OF MY 2003 HONDA PILOT DIED. WHEN I WENT TO A MESSAGE BOARD AT EDMUNDS.COM I FOUND THAT THERE HAVE BEEN A LOT OF OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM WITH THEIR 2003 PILOTS BEGINNING WITH 90,000 MILES. HONDA CHECKED MY SECOND GEAR THAT THEY DID RECALL BUT CLAIM THAT THE PROBLEM IS NOT WITH THAT GEAR. A REPUTABLE TRANSMISSION MECHANIC THAT REBUILDS TRANSMISSIONS, RECOMMENDED BY TWO MECHANIC FRIENDS OF MINE, AGREES WITH HONDA, THAT IT HAS FAILED COMPLETELY. FOR A COMPANY THAT PRIDES ITSELF FOR A SUPPOSED EXCELLENT MECHANICAL MAINTENANCE REPUTATION, I AND A LOT OF OTHER HONDA OWNERS ARE SORELY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475797September 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRANSMISSION WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN PREVIOUSLY TO THE DEALER IN 2004 FOR A RECALL REPAIR UNDER THE NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR THIS MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 220,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475567September 16, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION SUDDENLY STARTING SLIPPING WITHOUT ANY WARNING AND STRUGGLED TO GET OVER A VIADUCT WITH NO POWER TO ACCELERATE. THE TRANSMISSION STARTED SLIPPING WITHOUT ANY WARNING AND THE ENGINE LIGHT CAME ON. DROVE THE PILOT SLOWLY HOME AND TOOK TO SHOP. THE TRANSMISSION FLUID HAD BEEN CHANGED AT 90K. THE PRESSURE SWITCHES WERE CHANGED BUT DID NOT WORK FOR SLIPPAGE. THE TRANSMISSION WAS BROKE AND NEEDED REPLACING. THIS VEHICLE HAD ALL RECALLS COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475401September 14, 2012
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DRIVING ON THE CITY STREETS ABOUT 15 MPH AROUND A CORNER THE SPARE TIRE FELL OFF FROM THE BOTTOM OF THE VEHICLE. UPON FURTHER INVESTIGATION THE CABLE THAT HOLDS THE SPARE TIRE WAS FRAYED. THE END OF THE CABLE WAS FOUND ON THE STREET ALONG WITH THE SPARE TIRE. THIS EVENT CAUSED NO DAMAGE TO MY VEHICLE OR ANY OTHER VEHICLE OR PEDESTRIANS(HAPPENED IN FRONT OF AN ELEMENTARY SCHOOL AFTER DROPPING OFF MY KIDS). IF THIS INCIDENT WOULD HAVE HAPPENED ON THE FREEWAY, IT MIGHT HAVE HAD A DIFFERENT OUTCOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475473September 14, 2012
ENGINE
ENGINE SIDE MOTOR MOUNT FAILED, LEAKING OIL ON VEHICLE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475289September 13, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND LUNGED FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475138September 12, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES
DRIVER WAS PULLING INTO A PARKING SPACE WHEN THE 2011 HONDA PILOT SUDDENLY ACCELERATED OUT OF CONTROL. AT THE TIME OF THE SUDDEN ACCELERATION, THE DRIVER DID NOT HAVE A FOOT ON EITHER THE GAS PEDAL OR BRAKE. RATHER, THE DRIVER HAD JUST TAKEN THE FOOT OFF THE GAS PEDAL IN THE PROCESS OF SLOWING TO A STOP AND TURNING INTO THE PARKING SPACE, AND WAS ABOUT TO PLACE A FOOT ON THE BRAKE. AFTER STRAIGHTENING INTO THE PARKING SPACE, THE CAR ACCELERATED VIOLENTLY ON ITS OWN VOLITION. AT THAT TIME, THE DRIVER QUICKLY PRESSED A FOOT ON THE BRAKE. THE BRAKE DID NOT WORK. THE CAR CONTINUED TO ACCELERATE THROUGH THE BRAKE, AND LUNGED OVER A CONCRETE BARRIER AT THE END OF THE PARKING SPACE AND BEGAN TO TRAVEL DOWN A HILL ON THE OTHER SIDE. THE CAR ONLY STOPPED WHEN IT HIT A TREE NEAR THE TOP OF THE HILL. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE DRIVER THAT IT WAS UNABLE TO RECREATE THE INCIDENT OR DETERMINE THE CAUSE. THE DRIVER CONTACTED AND COMPLAINED TO THE MANUFACTURER, HONDA OF AMERICA, WHICH SENT A REGIONAL REPRESENTATIVE TO THE DEALER TO LOOK AT THE VEHICLE IN FURTHER DETAIL. CURRENTLY, HONDA OF AMERICA IS IN THE PROCESS OF FINALIZING ITS REVIEW OF THE INCIDENT. THE DRIVER'S INSURANCE COMPANY WAS NOTIFIED. THE MILEAGE OF THE VEHICLE AT THE TIME OF THE INCIDENT IS UNKNOWN (AS THE CAR IS CURRENTLY WITH THE DEALER), BUT THE DRIVER ESTIMATES IT TO BE AROUND 18,000 MILES. THE SPEED AT THE TIME OF THE INCIDENT IS DIFFICULT TO DETERMINE AS THE CAR WAS NEARING A STOP AND THEN FORCEFULLY ACCELERATED THROUGH THE LENGTH OF A PARKING SPOT WITH ENOUGH FORCE TO JUMP THE CONCRETE BARRIER ON THE OTHER SIDE AND HIT A TREE CAUSING SIGNIFICANT DAMAGE. THE DRIVER ESTIMATES THE SPEED TO HAVE REACHED 15-25 MPH +/-. WHILE THE DRIVER SUFFERED ONLY MINOR INJURIES, THE DRIVER IS PREGNANT. THE FULL EXTENT OF ANY POTENTIAL INJURIES TO THE BABY ARE YET TO BE DETERMINED. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10475093September 11, 2012
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE BEEN HAVING A HARD TIME TURNING THE IGNITION WITH MY KEY. NOW THE KEY WILL NOT TURN IN THE IGNITION. I BELIEVE THIS IS A SAFETY ISSUE SINCE THERE MAY BE A SITUATION WHERE THE CAR MAY NEED TO BE MOVED IN A DANGEROUS SITUATION AND CANNOT BE TURNED. I FOUND THIS WEBSITE FROM 23 OTHER COMPLAINTS FOR THE SAME ISSUE ON THIS WEBSITE ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474402September 9, 2012
POWER TRAIN
COMPLETE TRANSMISSION FAILURE AT 60 MPH. NO WARNING, NO BLINKING LIGHTS, SOUNDS, SHUDDERING ETC. I WAS ABLE TO COAST OFF THE FREEWAY WITHOUT COLLISION! I HAD MY CAR TOWED TO THE DEALERSHIP AND WAS TOLD $5000-$5500 FOR A TRANSMISSION REPLACEMENT. MY VIN WAS NOT INCLUDED IN THE TRANSMISSION RECALL OF 2004. THIS IS DANGEROUS! I AM SO GRATEFUL THAT MY CHILDREN WERE NOT WITH ME AND THAT THERE WAS NO COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474178September 7, 2012
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE GERMAN AUTOBAHN I ACCELERATED FROM 65 MPH TO PASS AT WHICH POINT THE ENGINE REVVED BEYOND ANTICIPATED RESPONSE FOR ACCELERATOR PRESSURE. I REMOVED MY FOOT FROM THE ACCELERATOR, BUT SPEED AND ENGINE RPM CONTINUED TO INCREASE. CRUISE CONTROL WAS NOT ENGAGED, BUT I RE-VERIFIED BY TOGGLING THE SWITCH TO OFF (UNLIGHTED), WHILE APPLYING BRAKES. BRAKES 'FOUGHT' AGAINST CONTINUED ACCELERATION FOR APPROXIMATELY 10 SECONDS BEFORE I RECOVERED AUTHORITY OVER BRAKES AND ACCELERATOR. ESTIMATED MAXIMUM SPEED FOR THE DURATION OF THE INCIDENT WAS 85-90 MPH. I DROVE THE REMAINDER OF THE TRIP (APPROX 100 MILES) WITHOUT FURTHER INCIDENT, AND WITHOUT ATTEMPTING TO USE CRUISE CONTROL. VEHICLE IS CURRENTLY AT A CERTIFIED HONDA MECHANIC'S SHOP FOR EVALUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474217September 7, 2012
VEHICLE SPEED CONTROL
THIS IS THE SECOND TIME IT HAS HAPPENED IN 2 WEEKS. WE WERE IN OUR CAR AND WERE ACCELERATING AFTER BEING STOPPED AT A STOP LIGHT. THE CAR JERKED FORWARD BRIEFLY AND THEN STOPPED RESPONDING. I WAS PRESSING THE GAS PEDAL, BUT THE CAR DID NOT ACCELERATE AND THE VSA WARNING LIGHT CAME ON BRIEFLY. WITHIN A FEW SECONDS, THE CAR BEGAN RESPONDING AGAIN AND WE WERE ABLE TO DRIVE SAFELY THE LAST 1/4 MILE TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474053September 6, 2012
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE WOULD NOT STAY OPEN AND WHEN COMING DOWN WOULD NOT STOP EVEN IF YOU WERE LEANING IN TO RETRIEVE SOMETHING. THE REAR HATCH STRUTS FAILED AND THERE IS NO SAFETY MECHANISM TO PREVENT THE TAILGATE FROM CLOSING WHEN THE STRUTS FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473886September 5, 2012
STEERING
COMPLIANCE BUSHING TORE AND LEAKS CAUSING IRREGULAR TIRE WEAR AND HANDLING ISSUES. NOTICED FROM ONLINE FORUMS THIS SEEMS TO BE A COMMON PROBLEM WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473644September 3, 2012
POWER TRAIN
D LIGHT TRANSMISSION FLASH AND I STOP THE CAR TO TRY RESET IGNITION KEY. THE D LIGHT NO FLASH NOW. BUT I THINK THAT IT WILL HAVE PROBLEM MY TRANSMISSION LATER ON. FOR MY SAFETY CONCERN I NEED A RECALL FOR MY CAR ABOUT THIS ISSUE. THANKS FOR YOUR COOPERATION TO KEEP HIGHWAY SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473308September 2, 2012
WHEELS, SUSPENSION, SERVICE BRAKES
NOTICED A VIBRATION IN THE GAS PEDAL WHILE DRIVING AT ANY SPEED. FEEL EVERY LIKE BUMP IN THE ROADS. ALSO WHEN SLOWING TO A STOP AND TURNING OR BACKING OUT OF A PARKING SPOT, I FEEL/HEAR A HARD VIBRATION ON BRAKE. TOOK TO DEALER, THEY STATED WARPED ROTORS...TO NEW TO HAPPEN. GOT FULL BRAKE JOB AT $340. DROVE OFF, ISSUE STILL PRESENT. AT THIS VISIT TIRES WERE ROTATED AND BALANCE TOO. NEXT DAY ALSO NOTICED ALL 4 RIMS WERE DAMAGED FROM THE TOOL THAT REMOVED MY TIRES. TOLD SUPERVISOR EVERYTHING I LEARNED ABOUT OTHER PILOT OWNERS AND THIS POSSIBLE DEFEAT OF ROTORS. THEY STILL HAVE MY TRUCK (4 DAYS SO FAR) TRYING TO IDENTIFY ISSUE. THEY DO AGREE THERE IS AN ISSUE. THEY ARE GOING TO DO ROAD FORCE BALANCING NEXT. I WILL FIGHT FOR A REFUND OF THIS BRAKE JOB AND WILL CONTINUE TO PURSUE UNTIL I AM SATISFIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473255September 1, 2012
POWER TRAIN, EQUIPMENT:MECHANICAL
TOOK MY 2005 PILOT IN FOR MAJOR SERVICE 100K . VEHICLE HAS BEEN MAINTAINED WITH REGULAR INTERVALS OF FLUID REPLACEMENT AND OIL CHANGES AT NON HONDA SHOPS BUT WITH CERTIFIED COMPATIBLE PRODUCTS FROM VALVOLINE. MILEAGE ON CAR IS 107,928. PICKED UP CAR WAS RUNNING GREAT. WITHIN 7 MILES FLASHING D LIGHT ENGINE WARNING LIGHT STAYS ON AND CAR FEELS LIKE ITS LOSING POWER AND WON'T SHIFT. DEALER SAYS ITS COINCIDENCE. NO SLOWING OF TRANSMISSION NO WARNING WHEN DEALER DID MAJOR SERVICE AND ALL POINT INSPECTION WITH HONDA DIAGNOSTIC COMPUTER. CONTACTED DEALER WAS TOLD CAR SHOULD BE DRIVABLE TO BRING IT IN. CAR STALLED OUT JERKED BACK AND RPMS SOARED ALMOST CAUSING ME TO GET REAR ENDED WHILE TRAVELING AT 35 MILES AN HOUR. DROVE CAR 20 MILES AN HOUR AND JERKED BACK AGAIN CAUSING ME TO BE STUCK IN THE MIDDLE OF AN INTERSECTION. PULLED OVER TURNED CAR OFF AND BACK ON ONLY ENGINE SILHOUETTE STILL ON AND DROVE 20 MPH TO DEALERSHIP. CAR IN DEALERSHIP MILEAGE IS 107953 AND AM TOLD ITS A COMPLETE TRANSMISSION FAILURE ON A SEALED TRANSMISSION THAT DEALER COULDN'T DETECT THREE DAYS EARLIER. NO WARNING SYSTEM OR FAILED WARNING SYSTEM ON A VERY DANGEROUS MAJOR CAR FAILURE. I WAS ALSO TOLD THAT IT WAS AN EMISSIONS PROBLEM EVEN CAR HAS BEEN THOUGH MY CAR PASSED SMOG IN MAY 2012 WITH ABOVE AVERAGE RATING. MY POINT IS WHY IS THERE NO WARNING OR DETECTION TO THIS POTENTIALLY LIFE THREATENING CAR FAILURE????? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10473167August 31, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473173August 31, 2012
ENGINE
TOOK VEHICLE IN FOR 90,000 MILE SERVICE AT LOCAL HONDA DEALER AND RECEIVED CALL STATING THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED AS THEY WERE BROKEN/CRACKED. MOTOR MOUNTS (FRONT/SIDE) WERE REPAIRED AS IT CLEARLY REQUIRED REPAIR FOR SAFE OPERATION. COST TO REPAIR $475.00, NO LABOR WAS CHARGED FOR THE SIDE MOUNT AS IT WAS ALREADY ACCESSIBLE FOR THE TIMING BELT REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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