Honda Pilot Complaints

1,017 consumer complaints on file.

#11590032May 21, 2024
STEERING
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589996May 21, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587876May 9, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle emergency braking kicks in for no reason, there were no other cars in sight and I was driving, in my lane when the vehicle flashed BRAKE and slammed on brakes for me. That is going to cause me to get into an accident when I am cruising and in my lane, no other vehicles around and it slams on brakes, very startling. Also, if it is raining to hard all safety features stop functioning and it says I have to Clean the emblem, the emblem is clean it is just raining to hard and the “safety” features can’t function
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587203May 6, 2024
SEAT BELTS
The back Right passenger seat belt indicator is continuously beeping even when engaged . This appears to be a loose wiring in below the buckle as you can move the section around to temporarily stop it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586110April 30, 2024
UNKNOWN OR OTHER
This has now happened twice, resulting in my infant getting locked in the car. I unlocked the car open the driver side second door where my car seat is. I buckle in my infant put in my bag and then go to get in the driver side door and the car has locked itself with my key in my bag that I put inside the car with my baby. Either the car should not lock with the key inside of it or there should not be a timed lock system once the car has been opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585923April 29, 2024
AIR BAGS, SEAT BELTS
The vehicle is reporting an error on the display. "Supplemental restraint system problem. See your dealer" a quick Google search in Honda Pilots forum confirms numerous vehicles experienced this same issue. Seems like we have multiple failures for tge air bag or restraint systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585720April 28, 2024
VISIBILITY/WIPER
Every time I drive my 2024 Honda Pilot I get dizzy and a headache from the distorted windshield. This is very dangerous to drive like this everyday to my jobs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584187April 20, 2024
VISIBILITY/WIPER
Side view mirrors started shaking few months after buying car, had them replaced under warranty. After replacement drivers side was so distorted I took it back. They replaced again, still distorted but better. Too, to dealer for service and they replaced again due to recall, mirror is so distorted again i can barely see out it. I see many complaints on forums regarding this. Honda needs to correct this with the proper glass before an accident happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584117April 19, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle mistakingly thinks it recognizes an obstacle, and wrongly activates the brakes and forward collision warning. This recently occurred during highway driving with no apparent obstacles multiple times. Also (maybe related) when using adaptive cruise control, rather than adapt to a slower vehicle’s speed in-front of it, the Honda Pilot applies strong pressure on the brakes to adjust its pace. In other cars I’ve driven (Tesla, Subaru, Volvo, Chrysler, Kia) the response is a much more delicate “throttle release”. However, the Pilot mostly applies throttle or aggressively applies the brakes in situations that are very predictable and do not require the brakes to be applied. The result is an aggressive/frantic behavior, not adaptive. I keep the car/safety sensors clean and free of obstacles, decals, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583968April 19, 2024
SEAT BELTS, AIR BAGS
While driving in the city a warning came up on the dash stating "Supplemental restraint system problem. See your dealer." and the red seat belt/air bag symbol turned on and remained on for the remainder of the drive home (about 45 min at variable speed). As soon as I got home I turned the car off and back on and the warnings disappeared. I drove the vehicle for another 30 minutes and the warnings did not re-appear. However, I noticed that the seat belts used to tighten / lock while the vehicle was in D (drive) but they no longer do. I also tried performing a hard stop in a safe area to see if the belt would lock while my body was jolted forward but it did not. The vehicle had 6 passengers when the warning first came on and all of us experienced loose belts. This makes me concerned about the functionality of the restraint system, especially in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583923April 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I see there is an investigation involving the automatic emergency braking on some Hondas. I previously owned a 2018 Honda Accord, but currently own a 2021 Honda Pilot. Both had/have the automatic emergency braking. Both cars have the same issue with hard braking for no reason. To me the Pilot is worse due to almost having 2 people rear end me due to the random hard breaking. In my opinion the investigation needs to possibly expand into other models. It has never been reproduced as I just assumed it happens. It definitely puts people at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583713April 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving down both highways and interstates on several occasions my vehicle has slammed the brakes on prompting the warning of emergency braking. This when there are no vehicles directly in my lane or path. It often occurs when passing a tractor trailer on the interstate so much so that I hover my foot on the gas pedal to counteract this braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583707April 17, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Frequently, my 2021 Honda will apply the brakes without warning or very abruptly. While using the adaptive cruise control, the car will brake suddenly when there is not a car anywhere near me. Also, when driving on two lane roads, the car slams on the brakes when there is not a car in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582022April 9, 2024
VISIBILITY/WIPER
I noticed the windshield was distorted and wavy after purchasing my 2024 Elite. Honda approved the first replacement right away. The dealership claims the replacement windshield is defect free because they are annoyed with me. The replacement windshield also has rippling and distortion that is very dangerous and is completely unacceptable. Honda is suggesting I take it to another dealer. I already tried that, but was refused service because they found out I just had it at another dealership. Dealerships don’t want to get involved with this known issue by Honda. Honda does not care about customers safety and repeatedly says they can’t do anything unless the dealership confirms there is an issue! This is absurd and downright dangerous!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581823April 8, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The warning lights beep and blink. All problems can’t be used
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581274April 5, 2024
ELECTRICAL SYSTEM
The infotainment screen went black. No back up camera available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580369April 1, 2024
UNKNOWN OR OTHER
Gear (paddle) switch on steering wheel accidentally engaged when touched during left & right turns (mostly left turns) and downshifts vehicle to low gear (D1) in middle of busy traffic intersection. This happened three times and I almost got killed when the car stalled and oncoming traffic had to brake hard to prevent from hitting me. No fault of my own. Faulting design with shift in form of a "paddle" on the steering wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579398March 25, 2024
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
On 3/18/24 I started my car on a routine after school pickup trip but my notification system started blinking with different sensor problems. I took pictures of the display and tried to drive my car and saw at the time it did not affect drivability. I made an appointment with my dealer and brought it in 3/25/24. I started researching if there might be a pattern with other Honda Pilots and did find some discussion boards about 2020/2021 Honda Pilot that had a similar event—sensor problems displaying for no evident triggering event. I brought my car in for the appointment and the advisor said they would run a diagnostic as well as address 2 active recalls on my Pilot and take care of the maintenance. The diagnostic test showed that I have a faulty front multi purpose camera that must be replaced. Ny car has about $70K miles so it is outside the warranty period so I am having to pay for this repair myself. Note: the active recall that was repaired at this same visit was an issue with wiring in the rear camera. I asked the advisor if it was possible that the camera issues were related even though they were different cameras and he said at the moment there were no recalls for the multipurpose camera so he could not say. I am submitting this claim to document a possible safety concern that should be covered under a recall. Other incidents noted: when advisor asked if I had experienced any issues starting car, I did mention that last summer appx. Aug 2023 at a stop light my car went in idle mode (auto start/stop function) but when I took my foot off brake to go on green light the car did not restart. I had to get my key and push it into the ignition button to restart it. This has happened 2 since I’ve had the car. With all the recalls and these auto stop/start issues, I have experienced lower confidence & satisfaction in my Honda Pilot, but I am worried that safety may be an issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579290March 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a road with a slight curve, the vehicle will detect an oncoming vehicle in the opposing lane and activate the automatic emergency braking system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579278March 25, 2024
POWER TRAIN
new vehicle rough shifting from gear 1 to 2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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