Honda Pilot Complaints
9,418 consumer complaints on file.
- #10504307March 24, 2013AIR BAGS
THE SRS LIGHT IS ON. I KNOW THERE WAS A RECALL ON THIS FOR EARLIER MODEL PILOT. I WAS WONDERING IF THIS IS POSSIBLY THE SAME RECALL AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504253March 23, 2013ENGINE, POWER TRAIN
WENT TO DEALER FOR A RECALL SERVICE AND MAINTENANCE, ALSO ASK DEALER TO CHECK FOR AN ISSUE ABOUT CAR MAKES A CLUNKING SOUND SOME WHERE IN FRONT ENGINE WHEN TURN RIGHT. THEY FOUND THE FRONT/RIGHT ENGINE MOUNT WAS BROKEN, NEED TO BE REPLACED BOTH OF THEM AND COST $820. I FOUND A LOT OF PILOT OWNERS HAS SAME ISSUE. I THINK HONDA SHOULD ISSUE A RECALL FOR THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504287March 23, 2013ELECTRICAL SYSTEM
KEY GOT DIFFICULT TO PUT INTO THE IGNITION SWITCH. THEN AFTER A FEW DAYS THE KEY HAD TO BE JIGGLED TO TURN AND THEN AFTER TWO WEEKS THE KEY WILL NOT TURN. THIS IS A SAFETY HAZARD IF YOU NEED TO START THE CAR QUICKLY OR IF YOU ARE THREATENED AND NEED TO USE YOUR CAR TO ESCAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504289March 23, 2013SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING I WENT TO APPLY MY BRAKES TO BEGIN SLOWING DOWN, I ONLY APPLIED A VERY SMALL AMOUNT OF PRESSURE WHEN A GRINDING NOISE STARTED AND LASTED ONLY A FEW SECONDS THEN A SLIGHT JERK AS IF MY CAR WAS BRAKING ON ITS OWN AND THEN A WARNING LIGHT TURNED ON (EXCLAMATION INSIDE A TRIANGLE AND THE VSA LETTERS APPEARED) THIS STAYED ON UNTIL I TURNED OFF THE CAR. THIS HAS OCCURRED NOW 4 TIMES. FORTUNATELY I ONLY HAVE TO DRIVE 5 MILES TO WORK. FIRSTLY, I AM AFRAID TO DRIVE ANY DISTANCE ESPECIALLY ON THE HIGHWAY SHOULD THIS GET WORSE AND SECONDLY I HAVE GRANDKIDS THAT I TRANSPORT AND AM CONCERNED THAT I COULD POSSIBLY BE PUTTING THEIR LIVES IN JEOPARDY!! I DO HOPE THAT SOMETHING IS DONE OR A RECALL IS MADE SO THAT THIS CAN BE FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10504146March 22, 2013SEAT BELTS, AIR BAGS
THE AIRBAG/SEATBELT LIGHT CAME ON WHILE PULLING OUT OF A PARKING SPACE. THE VEHICLE HAS NEVER BEEN IN ANY ACCIDENTS. MANY HONDA PILOT OWNERS ARE HAVING THE SAME PROBLEM. HONDA SAYS THEY ARE NOT RESPONSIBLE IF THE AIRBAG DOES NOT DEPLOY IN AN ACCIDENT. THIS A KNOWN ISSUE HONDA SHOULD DO A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503900March 21, 2013ENGINE, STRUCTURE
WENT TO DEALER AND THEY SAID VEHICLE HAS BAD ENGINE MOUNTS, AND NEED TO BE REPLACED. NOTE THAT WE ALSO HAVE A 2003 ACURA MDX, AND THE DEALER ALSO TOLD US THAT SOME ENGINE MOUNTS NEEDS REPLACEMENT. WE CHECKED SOME BLOGS FOR ACURA MDX AND HONDA PILOT OWNERS, AND FOUND A LOT OF OWNERS WITH SAME ISSUES. SOME ARE BEING REPLACED EVERY TWO YEARS. WE OWNED A V6 TOYOTA FOR 15 YEARS, NEVER HAD THIS ISSUE. WE HOPE NHTSA WILL CHECK THIS, BECAUSE IT IS A KNOWN ISSUE TO OWNERS AND ACURA/HONDA WILL NEVER ADMIT. I'M SURE IF NHTSA WILL GET REPAIR RECORDS FOR THIS "ENGINE MOUNT" ISSUES, IT WILL BE A LOT. FROM WHAT I READ, THIS AFFECTS DRIVE SHAFTS DUE TO EXCESSIVE MOVEMENT OF THE ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503958March 21, 2013AIR BAGS
WHILE DRIVING THE FRONT PASSENGER AIRBAG DEACTIVATES ON ITS OWN AS IF A SMALL CHILD IS SITTING IN THE FRONT SEAT, BUT THE PASSENGER SEAT IS COMPLETELY EMPTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503772March 20, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HONDA PILOT EX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, HE NOTICED THAT THE ACCELERATOR PEDAL HAD BECOME DIFFICULT TO DEPRESS. THE VEHICLE RESUMED NORMAL OPERATION AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE THROTTLE BODY CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503434March 18, 2013SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
LONG STORY BUT I BELIEVE IT IS ALL RELATED. BASED ON MY UNDERSTANDING THE ANTI-LOCK BRAKE SYSTEM AND VSA ARE ALL PART OF THE SAME SYSTEM IN A 2005 HONDA PILOT. WE WERE HAVING A "NOISE" THAT WAS BELIEVED TO BE CAUSED BY A RANDOM ANTI-LOCK BRAKE SYSTEM SELF CHECK. THIS WOULD HAPPEN AT ANY SPEED AND APPEARED TO BE ACTIVATED BY ANY SMALL BUMP IN THE ROAD. THIS WAS MORE OF A NUISANCE THAN ANYTHING BUT WE THOUGHT WE WOULD HAVE THE DEALERSHIP LOOK INTO IT. MORE ON THIS LATER. IN ADDITION WE ALSO HAD THE VEHICLE STABILITY ASSIST (VSA) ENGAGE ONCE AND THE RESULTS WERE A LITTLE SCARY OR VIOLENT AT BEST. THE PROBLEM OCCURRED WHEN TRAVELING AT APPROXIMATELY 70 MPH UNDER WINDY CONDITIONS. THE VSA SYSTEM ENGAGED, THE BRAKES WERE HEAVILY APPLIED, AND THE VEHICLE WAS PUT INTO A CONTROL MODE THAT PULLED THE VEHICLE LEFT AND RIGHT. WE HAD VERY LIMITED CONTROL OF THE VEHICLE WHEN ALL OF THIS WAS HAPPENING. WE WERE ABLE TO PULL THE VEHICLE OVER WITHOUT INCIDENT AND DEACTIVATE THE VSA TO FINISH OUR TRIP. WHAT OUR DEALERSHIP FOUND WAS A CRACKED ELECTRICAL CONNECTOR ON THE MAIN ENGINE WIRING HARNESS WHERE IT CONNECTS TO THE ANTI-LOCK BRAKE AND VSA MODULE. THE CONNECTOR IS LOCATED UNDER THE ENGINE SHROUD IN AN AREA THAT ISN'T ACCESSIBLE DURING NORMAL OR ROUTINE MAINTENANCE AND WE HAVE NEVER HAD ANY SERVICE DONE ON ANYTHING IN THIS AREA. OUR GUESS IS THAT IT WAS CRACKED DURING THE ORIGINAL INSTALLATION OR IT FATIGUED OVER TIME. THE HONDA TECHNICIAN THOUGHT THE ROOT CAUSE OF THE PROBLEM WAS MOISTURE ENTERING THE CONTROL MODULE VIA THE DAMAGED CONNECTOR. THIS IN TURN CAUSED DAMAGE TO THE PRINTED CIRCUIT BOARD THAT CONTROLS THE BRAKING AND VSA SYSTEM. WE STOPPED INVESTIGATING THE REPAIR AT THIS POINT BECAUSE OF COST. IT WAS OVER $2000.00 TO GET THE HARNESS AND CONTROL MODULE REPLACED. I WANTED TO SHARE THIS BECAUSE OF ALL THE RECENT NEWS ON 2005 PILOTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503435March 18, 2013POWER TRAIN
MY HONDA PILOT IS NOW AT 75,000 MILES. I OBVIOUSLY DON'T DRIVE IT A LOT. THANK GOODNESS BECAUSE IT HAS HAD SO MANY ISSUES. FOR THE LAST 25,000 MILES AND 3 YEARS, IT REVS UP AND DOWN WHEN STOPPED ANYWHERE LIKE A LIGHT OR STOP SIGN OR IN THE PICKUP LINE AT MY CHILD'S SCHOOL. I HAVE TO PUT IT INTO PARK AND PRESS THE BRAKE WHILE IN PARK TO BE SURE IT DOESN'T LEAP FORWARD INTO ANOTHER VEHICLE. I'VE HAD THIS LOOKED AT ON THREE DIFFERENT OCCASIONS AND THEY FIX IT FOR ABOUT A DAY. I'VE BEEN TOLD ITS AN ONGOING KNOWN ISSUE WITH THIS CAR. SO, WHY HAS IT NOT BEEN ADDRESSED? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503457March 18, 2013POWER TRAIN
SUDDEN DOWNSHIFTING AND SHUDDERING, CHECK ENGINE LIGHT CAME ON AND DIFFICULTY IN SHIFTING. ENGINE LIGHT REMAINED ON AND OCCASIONAL SHIFTING PROBLEMS FOR A FEW WEEKS UNTIL CHECKED BY DEALER - PO740 AND PO730 NEEDS TRANSMISSION REPLACEMENT AND ENGINE MOUNT. SAME PROBLEM AS A 100 OF OTHERS. ORIGINAL OWNER FULLY DEALER MAINTAINED FOR 10+ YEARS, EVEN WITH FAIRLY HIGH MILES WELL MAINTAINED TRANSMISSION SHOULD NOT FAIL. HONDA DEALER QUOTED $5500 FOR HONDA REBUILT TRANSMISSION WITH NO MENTION OF ANY ASSISTANCE OR OF THE WELL KNOWN AND FREQUENT OCCURRENCE OF THIS ISSUE. A DEFINITE SAFETY ISSUE AS SIMPLE LUCK THIS DIDN'T OCCUR ON THE HIGHWAY AT GREATER SPEED IN HIGH TRAFFIC I FREQUENTLY DRIVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503343March 17, 2013ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE IS A PROBLEM WITH THE IGNITION SWITCH ON MY 2003 HONDA PILOT. WHEN I TRY AND PUT MY IGNITION KEY INTO THE IGNITION SWITCH, IT REQUIRES SEVERAL ATTEMPTS BEFORE IT ACTUALLY GOES IN TO THE KEY SLOT WITHOUT RESISTANCE. IT IS AS IF ONE IS PUTTING THE WRONG KEY INTO THE WRONG KEY HOLE. WHEN IT DOES FINALLY GO IN, IT MAY TAKE SEVERAL MORE ATTEMPTS FOR THE KEY TO FINALLY TURN AND START THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503243March 16, 2013SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE VSA LIGHT AND WARNING LIGHT COME ON WITHIN A MINUTE OF THE FIRST MOVEMENT OF THE VEHICLE. WHEN THE LIGHT COMES ON THERE IS A LOUD CLUNK NOISE AND THE FRONT BRAKE AND STEERING LOCKS FOR A FRACTION OF A SECOND. IT HAS HAPPENED MORE THAN ONCE ON THE HIGHWAY NEARLY CAUSING ME TO BE HIT FROM BEHIND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503281March 16, 2013AIR BAGS
DRIVERS FRONT AIRBAG IMPACT SENSOR FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503205March 15, 2013SEATS
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE SEAT FRAME FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503214March 15, 2013POWER TRAIN, ELECTRICAL SYSTEM
PILOT ROLLED AWAY WHILE IT WAS PARKED, I HAD KEY IN MY HAND, IT HIT A CONCRETE FLOWER POT. DAMAGING MY RIGHT FENDER BUMPER MIRROR.POLICEMAN GOT INSIDE PILOT TOOK KEY IN AND OUT OF IGNITION SEVERAL TIMES,WHILE IT WAS IN GEAR. I DROVE THE CAR TO HONDA DEALERSHIP TOLD THEM WHAT HAPPENED. THEY ADMITTED IT SHOULD NOT DO THAT, BUT DID NOTHING TO HELP. AFTER HEARING OF RECALL IN JAN. I CONTACTED HONDA ABOUT THE INCIDENT TELLING THEM THEY SHOULD FIX MY PILOT SINCE IT WAS THERE FAULT THIS ACCIDENT HAPPENED. THEY HAD ME SEND THEM INFORMATION ABOUT WHAT HAPPENED. THE POLICE REPORT ECT.THEY HAD ME TAKE THE PILOT TO DEALERSHIP AND LEAVE IT 5 HOURS. WHEN HONDA CALLED ME BACK A WEEK LATER THEY REFUSED TO TAKE RESPONSIBILITY FOR ACCIDENT BECAUSE THE KEY DOES NOT COME OUT OF IGNITION WHEN DEALERSHIP HAD IT, IT DOES NOT DO THIS ALL OF THE TIME , BUT IT DID HAPPEN IN JULY 2012 LONG BEFORE I KNEW ABOUT RECALL AND I HAVE POLICE REPORT AND WITNESS TO PROVE IT DID. MY INSURANCE HAS GONE UP BECAUSE OF ACCIDENT PLUS I HAVE TO PAY DEDUCTIBLE, WHEN THIS WAS NOT MY FAULT. HONDA HAS RECALL ON HONDA SO HOW COULD THEY NOT BE RESPONSIBLE? COULD YOU PLEASE HELP ME WITH THIS? *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503120March 15, 2013STEERING, SERVICE BRAKES
BRAKING AND STEERING PROBLEMS HAPPENED SEVERAL TIMES IN A 11 OR 12 MONTH TIME FRAME TOOK IT TO DEALER 4 TIMES AND THEY COULD NOT GET PROBLEM TO DUPLICATE AND NO REPAIRS DONE. ACCIDENT OCCURRED DUE TO THESE PROBLEMS A MONTH AGO HONDA WILL NOT TAKE OWNERSHIP OF PROBLEM. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502743March 14, 2013ELECTRICAL SYSTEM
I WAS TRYING TO LEAVE FROM WORK AND WHEN I TRIED ENTERING THE KEY IT GOT STUCK HALF WAY. I REMOVED IT AND TRIED AGAIN AND THE KEY WENT IT BUT WOULD NOT TURN. I HAD TO TRY MANY TIMES AND THEN CALLED MY HUSBAND, HE SAID TO TAKE THE KEY OUT AND WAIT COUPLE MINUTES THEN TRY AGAIN. I DID WHAT HE SAID AND AFTER THE SECOND TRY IT FINALLY TURNED. SINCE THAT DATE I KEEP HAVING THE SAME PROBLEM AND I RECENTLY RECEIVED A RECALL LETTER AND THOUGHT SINCE ITS A RECALL HONDA WOULD REPAIR AT NO COST TO ME. WELL TO MY SURPRISE I JUST FOUND OUT THAT THIS IS NOT PART OF THE RECALL AND WILL HAVE TO PAY FOR THEM TO REPAIR. THE RECALL I RECEIVED SAID THE INTERLOCK LEVER IN THE IGNITION SWITCH MAY BECOME DEFORMED. :( *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502803March 14, 2013STEERING, SERVICE BRAKES
STEERING WHEEL VIBRATES WHEN BRAKING AT OR NEAR 65 MPH, LOSS OF CONTROL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10503063March 14, 2013ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0