Honda Pilot Complaints

9,418 consumer complaints on file.

#10497830February 11, 2013
SEATS
WHILE DRIVING, THE FRONT-LEFT BRACKET OF THE DRIVERS SEAT BROKE, CAUSING THE SEAT TO MOVE ERRATICALLY, LEADING TO TEMPORARY LOSS OF CONTROL. THE INCIDENT HAD THE POTENTIAL OF BEING MUCH MORE SERIOUS, HAD THERE BEEN MORE TRAFFIC AND/OR WERE I DRIVING AT HIGHER SPEEDS. THIS ISSUE SEEMS TO BE QUITE COMMON AMONG HONDA PILOTS. FURTHER RESEARCH SHOWS MANY PILOT OWNERS HAVE HAD THE EXACT SAME PROBLEM, SPECIFICALLY, FAILURE OF THE FRONT-LEFT DRIVERS SEAT BRACKET. AS A RESULT, I TOOK MY VEHICLE TO MY DEALERSHIP, NORM REEVES HONDA, TO HAVE THE ISSUE REMEDIED. I WAS QUOTED A PRICE OF $1,600 TO HAVE THE PROBLEM FIXED. WITH NO OTHER CHOICE, I AGREED TO THE PRICE AND SCHEDULED AN APPOINTMENT FOR A SATURDAY MORNING. I TOOK MY VEHICLE IN THAT SATURDAY AND WAITED 8 HOURS IN LOBBY ONLY TO HAVE THE SERVICE ADVISOR TELL ME THAT THE REPAIR WOULD HAVE TO BE DELAYED, DUE TO THE FACT THAT THE PART ORDERED FOR THE REPLACEMENT WAS DEFECTIVE. THIS FACT ONLY FURTHER LEADS ME TO BELIEVE THAT THERE IS A SERIOUS MANUFACTURER'S ISSUE WITH THIS PART OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497645February 10, 2013
POWER TRAIN, ENGINE
WHILE SLOWLY BACKING OUT OF PARKING PLACE INTO THE STREET, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED OUT-OF-CONTROL TO VERY HIGH RATE. CAUGHT OFF GUARD, THE ENGINE RPM WAS NOT NOTED, BUT DRIVER QUICKLY DECIDED THAT THE ONLY SOLUTION WAS TO TURN OFF IGNITION. THERE WAS NO MAT ON PEDAL, AND DRIVER DOES NOT OPERATE BRAKE AND ACCELERATOR PEDALS WITH TWO FEET. ENGINE RE-STARTED AND FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496956February 9, 2013
SUSPENSION, WHEELS, STRUCTURE:BODY
AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO'T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496816February 8, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE CLIMATE CONTROL LIGHTS HAVE GONE OUT ON THE DASHBOARD OF OUR 2005 HONDA PILOT AND IT HAS BEEN A COMMON COMPLAINT OF OTHER OWNERS ON INTERNET FORUMS. IT BECOMES A HAZARD AT NIGHT BECAUSE THE BUTTONS DO NOT ILLUMINATE WHICH I BELIEVE IS AN EXTREME HAZARD THAT TAKES THE EYES OFF THE ROAD FOR LONGER THAN NEEDED TO ADJUST SETTINGS. NO OTHER PLACE IN THE DASH HAS HAD THE BULBS STOP WORKING BUT IT SEEMS TO BE HAPPENING TO EVERYONE'S CLIMATE CONTROL LIGHTS. I THINK THIS IS AN EXTREME HAZARD SIMILAR TO SOMEONE USING A PHONE IN THE CAR AND HONDA SHOULD BE HELD RESPONSIBLE TO CORRECT THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496730February 7, 2013
POWER TRAIN
PURCHASED A 2013 HONDA PILOT ON 12/28/12. I BEGAN TO NOTICE A VERY ANNOYING VIBRATION/SHUDDER IN THE CAR AS WELL AS HEAR A RUMBLING NOISE. IT'S OCCURRING AT MANY DIFFERENT CONSISTENT SPEEDS AND THE ONLY WAY TO STOP IT IS TO ACCELERATE TO A HIGHER SPEED WHERE IT MAY NOT OCCUR. I FIND THIS IS A SAFETY ISSUE AS IT OCCURS MOSTLY WHEN THE VEHICLE IS MAINTAINING A CONSISTENT SPEED. SO, WHEN ON THE HIGHWAY AND DRIVING THE STATED 65MPH SPEED LIMIT, I MUST INCREASE MY SPEED TO GREATER THAN 65MPH IN ORDER FOR THE RUMBLING NOISE AND VIBRATION TO STOP. OBVIOUSLY, SPEED LIMITS ARE POSTED FOR SAFETY REASONS. ADDITIONALLY, I FEEL THIS DEFECT SEVERELY DIMINISHES THE RESALE VALUE OF THE $34,000 VEHICLE AS I'M SURE ANYONE WHOM NOTICES THE VIBRATION/SHUDDER/RUMBLING FEELING AND SOUNDS WILL NOT BE INTERESTED IN BUYING THE VEHICLE FOR FAIR MARKET VALUE. I AM ALSO QUESTIONING THE LONG TERM IMPACT OF THIS JUDDER'/VIBRATION WILL HAVE ON THE VEHICLE. MY EFFORT TO HAVE THIS REPAIRED BY THE DEALER CONTINUES, BUT THUS FAR THEY HAVE TOLD ME IT'S TORQUE CONVERTER JUDDER AND IT'S A NORMAL CHARACTERISTIC OF THE VEHICLE. I'VE RESEARCHED TORQUE CONVERTED JUDDER PROBLEMS AND FEEL THERE HAS TO BE A SOLUTION, YET HONDA MORE THAN LIKELY DOESN'T WANT TO ABSORB THE COST OF REPAIRS AS THIS PROBLEM IS OCCURRING IN MANY OF IT'S PILOTS. ON THIS WEB SITE THE ISSUE WAS ALSO REPORTED IN THE 2012 VEHICLES. THERE ARE ALSO MANY OTHER OWNERS VOICING THEIR DISPLEASURE WITH THIS PROBLEMS ON OTHER WEBSITES. ONE BEING WWW.PILOTEERS.ORG. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496427February 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 2 MPH AND ATTEMPTING TO PARK THE VEHICLE WHEN THE ENGINE RPMS INCREASED EXCESSIVELY AS THE ENGINE ROARED LOUDLY. THE DRIVER APPLIED THE BRAKES HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY AND CAUSED THE DRIVER TO CRASH INTO A BRICK WALL THE DRIVER SUSTAINED INJURIES TO THE RIBS, BACK AND THE STERNUM AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000...UPDATED 05/01/13 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496316February 4, 2013
ELECTRICAL SYSTEM
UNABLE TO TURN KEY IN IGNITION. APPARENTLY THIS IS AN ISSUE THAT MANY 2003 HONDA PILOT OWNERS ARE HAVING. THIS CAN BE A SAFETY ISSUE AS IT CAN LEAVE SOMEONE STRANDED IN A REMOTE AREA AS HAPPENED WITH ME. IF THE MALFUNCTION IS CAUSED BY A FAULTY PART THEN HONDA SHOULD BARE SOME OF THE RESPONSIBILITY AND COST TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496154February 2, 2013
ENGINE
AT 30-40 MPH THE PILOT SHUDDERS SIGNIFICANTLY AND DOES SO FOR ABOUT .5-3 SECONDS. THERE IS APPARENTLY A DESIGN OR OTHER FLAW IN THE TORQUE CONVERTER (WHICH WILL ULTIMATELY LEAD TO A FAILED TRANSMISSION). DESPITE WHAT APPEARS TO BE HUNDREDS OR THOUSANDS OF THE SAME COMPLAINTS NATIONWIDE, HONDA WILL APPARENTLY NOT NOT ADDRESS THE ISSUE. THE DRIVING DANGERS ARE OBVIOUS, AND CONSUMERS ARE LEFT WITH REPAIR BILLS OF $3,000.00 - $5000.00. PLEASE DO SOMETHING ABOUT THIS NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496020January 31, 2013
ENGINE AND ENGINE COOLING
TEMPERATURE GAUGE STARTED TO RISE. I STOPPED THE CAR AND FOUND THE RADIATOR HAD FAILED INTERNALLY. THE COOLANT WAS MIXING WITH THE ATF. ALL THE ATF FITTINGS TO THE RADIATOR SHOWED SIGNS OF RUSTING. IN MY OPINION THE RADIATOR DESIGN AND MANUFACTURING ARE FAULTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494996January 28, 2013
SEAT BELTS, AIR BAGS, SERVICE BRAKES
PURCHASED BRAND NEW PILOT IN JUNE 2011. AROUND NOON I WAS DRIVING DOWN ON STRETCH OF ROAD AT ABOUT 60 MPH WHEN I SAW A VEHICLE WITH A TRAILER MOVING AHEAD OF ME. AS I APPROACHED TO PASS THE VEHICLE IT APPEARED TO SLOW DOWN AND STARTED TURNING LEFT AHEAD ON THE ROAD. THE TRAILER IT WAS HAULING DID NOT HAVE ANY SIGNAL OR BRAKE LIGHTS. I ATTEMPTED TO SLOWED BY APPLYING MY BRAKES BUT THE PILOT DID NOT STOP AFTER APPLYING THE BRAKES OR SLOW DOWN. IT SEEM TO ACCELERATE INSTEAD OF STOPPING EVEN THOUGH I HAD MY FOOT ALL THE WAY DOWN ON THE BRAKE PEDAL. I SAW DITCHES ON BOTH SIDES OF THE ROAD SO I WAS NOT ABLE TO AVOID THE CRASH. THE OTHER VEHICLE WAS HALF WAY TURNING SO I HIT THE BACK OF THE TRAILER AND IT WENT LEFT AND I WENT RIGHT ON THE ROAD.THE STOPPED PILOT STARTED SMOKING INSIDE AND EVERYONE JUMPED OUT OF THE PILOT. IT WAS LATER DETERMINED THAT THE SMOKE COULD HAVE BEEN CAUSED BY THE SEAT BELTS AND THE FORCE OF IMPACT. EVEN THOUGH THE PILOT HAD MAJOR FRONT END DAMAGE THE AIR BAGS DID NOT DEPLOY AND THE AIR BAG CONTROL UNIT ALONG WITH THE AIR BAG SENSORS HAD TO BE REPLACED. EVERYONE WAS WEARING A SEAT BELT AND THE FRONT SEAT BELTS WERE DAMAGED BEYOND REPAIR FROM THE IMPACT. TWO OF THE BACK SEAT PASSENGERS SUFFERED MINOR INJURIES FROM THE IMPACT BUT DID NOT REQUIRE MEDICAL ATTENTION. *TR
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#10494845January 27, 2013
SEATS
DRIVER SEAT HEATER GETS UNBEARABLY HOT TO SIT ON, SO HOT FEELS LIKE BURNING SKIN THROUGH CLOTHING - SMELLS LIKE BURNING WAX, FIRE CONCERN AND SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494885January 27, 2013
STRUCTURE:BODY
WHILE ON MY WAYBACK ON I95 FROM RICHMOND, VA TO SILVER SPRING MARYLAND, I SUDDENLY HEARD A NOISE FROM MY BACK WINDOW AND I SAW MY HONDA PILOT SPOILER FLY AWAY AND LAND IN FRONT OF THE UPCOMING TRAFFIC AND ALMOST CAUSING AN ACCIDENT. TODAY, I STILL HAVE NOT REPLACED THIS BACK SPOILER AND I HAVE SEEN MANY OTHER HONDA PILOTS ON THE HIGHWAY OR IN THE CITY WITHOUT THIS BACK SPOILER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494884January 27, 2013
ELECTRICAL SYSTEM
AFTER LOADING MY PILOT, TRIED TO PUT THE KEY IN THE IGNITION SWITCH BUT IT DID NOT GO EASY ON THE SWITCH AND ONCE IN THE SWITCH IT DID NOT TURN ON THE IGNITION. I TRIED SEVERAL TIMES AND OR USE THE SPARE KEY UNTIL THE IGNITION SWITCH WORKED. SINCE JULY 16, 2012, EVERYTIME I START MY PILOT, I HAVE THE SAME PROBLEM. I HAVE TO KEEP MY SPARE KEY ALL THE TIME TO AVOID THE ISSUE ON HAVING TO REENTER THE IGNITION SWITCH. EVERYTIME I FORGET TO KEEP THE SPARE KEY ON THE IGNITION SWITCH I HAVE TO SPEND ABOUT 20 MINUTES TO TRY TO REENGAGE MY KEY IN THE IGNITION SWITCH TO HAVE IT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494787January 26, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 HONDA PILOT SUV 9/9/2008 FRONT AC BLOWER RESISTOR REPLACED $230 (MILES 68,197, ALSO HAD 100 MILES BUMPER TO BUMPER WARRANTY BUT WAS TOLD BY DEALER IT WAS NOT COVERED. 1/25/2013 (MILES 134,000) FRONT AC AIR MIX MOTOR REPLACED $501,REAR AC/HEAT DOES NOT WORK WAS STILL IN 100 MILE WARRANTY IT HAS A BAD BLOWER RESISTOR I STILL HAVE NOT REPLACED IT. TO TOP IT OFF WHEN IT RAINS MY DRIVER AND NOW FRONT PASSENGER FLOOR MATS ARE GETTING WET FROM THE UNDERNEATH THE PROTECTIVE MAT (MILES 105,000)! YOUR ATTENTION TO THIS ABOVE MATTER IS MOST APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494637January 24, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ACCELERATING AT RELATIVELY LOW SPEED, USUALLY JUST AFTER STOPPING, HEARD AUDIBLE "POP" THROUGH CAR RADIO, ABS AND EMERGENCY BRAKE LIGHTS CAME ON. CAR BRAKED RAPIDLY, EVEN THOUGH FOOT WAS ON ACCELERATOR AND NOT TOUCHING THE BRAKE PEDAL. FORCED CAR TO ALMOST A COMPLETE STOP. THIS SAME SEQUENCE OF EVENTS HAPPENED THREE TIMES WITHIN 30 MINUTES. PULLED CAR INTO PARKING LOT AND CALLED HONDA SERVICE DEPT. THEY HAD NEVER HEARD OF THIS HAPPENING AND CAR WAS TOWED IN TO RUN DIAGNOSTICS. SERVICE DEPT DROVE CAR AROUND FOR OVER THREE DAYS AND WAS UNABLE TO DUPLICATE ISSUE. THEY HAD SOME IDEAS TO CAUSE, BUT SINCE THEY COULDN'T GET IT TO REPEAT, COULD NOT FIX ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493793January 22, 2013
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE AT NORMAL STOPPING DISTANCE AND THE BRAKE PEDAL FELT SOFT. WHEN DEPRESSED, THE BRAKE PEDAL WOULD TRAVEL PARTIALLY TO THE FLOORBOARD ACCOMPANIED BY AN ABNORMAL VIBRATION OCCURRED WHEN DRIVING 65 MPH. THE FAILURE WOULD OCCUR WHEN TRAVELING OVER A FLAT SURFACE OR WHEN THE CYLINDER WAS IN THIRD. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE CODE FOR THE VIBRATION OR THE BRAKE FAILURE. THE DEALER LOOSENED THE ENGINE AND THE TRANSMISSION BOLTS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 2,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494371January 22, 2013
POWER TRAIN
THE TRANSMISSION IN MY HONDA PILOT BROKE AT 100K MILES. THE SAME THING HAPPENED TO MY 2002 HONDA ODYSSEY AND HONDA COVERED THE REPAIR BECAUSE THEY KNEW THAT THERE WERE DEFECTS. WELL THE SAME DEFECTS CAUSED THE PILOT'S TRANSMISSION TO BECOME FULLY INOPERABLE. BUT THIS TIME HONDA WILL NOT COVER IT. PLEASE NOTE THAT THE PILOT AND ODYSSEY ARE MADE ON THE SAME PLATFORM AND HAVE THE SAME PARTS. HONDA KNOWS THEY HAVE A FAULTY TRANSMISSION AND WON'T EXTEND THE WARRANTY AS THEY HAVE IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493660January 21, 2013
SEATS, ELECTRICAL SYSTEM
WHEN TURNING ON THE DRIVER'S SIDE SEAT WARMER IT GOT EXTREMELY HOT. RECENTLY IT ACTUALLY BURNED THE SEAT FOAM AND BEGAN TO SMOKE. I WILL NOT USE IT ANYMORE FOR FEAR OF A FIRE. THANK YOU FOR LOOKING INTO THIS ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10493553January 20, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
I HAVE A 2005 HONDA PILOT SOMETIME SHUDDERING BETWEEN 30-40 MPH. TO MAKE THE SHUDDER STOP, I PRESS OR RELEASE THE ACCELERATOR BRIEFLY. AFTER CHECKING ON LINE ABOUT THIS PROBLEMS WITH OVER 300 COMPLAINTS. THEY ALL STATE THAT THE TORQUE CONVERTER CAUSE THE VIBRATION. HONDA STILL NOT RECALL. COUPLE OF TIMES SOMEONE ALMOST REAR END ME. PLEASE LOOK INTO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493497January 19, 2013
SERVICE BRAKES
DRIVING ALONG AND MY VSA LIGHT COMES ON, THE BRAKES GRAB AND THE VEHICLE SWERVES AS IF I HAVE SUDDENLY SLAMMED ON BRAKES. MY FOOT IS ON ACCELERATOR AT THE TIME NOT THE BRAKES. LIVE ON AN ICY, WINDING ROAD WITH LOTS OF SEMI TRUCK TRAFFIC. VERY SCARY. HAPPENING EVERY SINGLE TIME I DRIVE NOW. ONCE THE VSA LIGHT COMES ON AND THE BRAKES LOCK MOMENTARILY THE VSA LIGHT AND WARNING LIGHT STAYS ON TILL VEHICLE TURNED OFF. FIRST TIME THE VSA LIGHT CAME ON THERE WAS NO LOCKING OF BRAKES. JUST THE LIGHT. NOW THE BRAKES LOCK UP MOMENTARILY EVERY TIME I DRIVE. EXTREMELY CONCERNED FOR MY SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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