Honda Pilot Complaints

9,418 consumer complaints on file.

#10511639May 13, 2013
POWER TRAIN
YESTERDAY MY HONDA PILOT STARTED ACTING IRREGULAR AS I WAS PULLING INTO A CONTROLLED INTERSECTION TURNING LEFT. MY PILOT WOULD NOT ACCELERATE AS NORMAL AND LEFT ME STRANDED IN MIDDLE OF INTERSECTION AS ONCOMING TRAFFIC APPROACHED. TRAFFIC DID SLOW DOWN AND I SHIFTED INTO 2ND GEAR, AND THAT ALLOWED MY TO MOVE THROUGH SAFELY THROUGH THE INTERSECTION. NO ACCIDENT, JUST A ANGRY YOUNG MAN SHAKING HIS HAND AND SCREAMING THROUGH HIS WINDSHIELD. I CALLED HONDA AND OPEN A CASE # THIS MORNING. INTERESTINGLY, I CALL HONDA AND OPENED UP A CASE IN 2010, WITH SHUDDERING AND VIBRATION PROBLEMS AT 50-55 MPH. I BOUGHT NEW TIRES (ONLY 34K ON BRIDGESTONES), CHANGED DIFFERENTIAL FLUID ,VTM-4, EGR VALUE, EVEN HAD DRIVE SHAFT INSPECTED FOR VIBRATION, ANYTHING THAT WAS SUGGESTED TO ME. NOTHING FIXED ISSUE, SPOKE WITH SEVERAL OTHER PILOT OWNER (2003-2004) AND THEY SUGGESTED IT WAS NORMAL OPERATION AND THEIRS DOES THAT TOO. ONLY ITEM LEFT IN MY MIND WAS TORQUE CONVERTER. ASK HONDA FOR HELP. GAVE ME THE 3YRS/36,000 MILE SPEECH. NOW THE "D" INDICATION LIGHT FLASHES GREEN. INDICATING A TRANSMISSION PROBLEM. TAKING TO DEALER THIS MORNING TO INSPECT. BEING VERY CAREFUL AT STOP AND GO LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511562May 12, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I'VE JUST BROUGHT MY 2005 HONDA PILOT IN TO THE HONDA DEALER TO HAVE THE RECALL FIXED BUT NOW IT SEEMS LIKE THE RANDOM BREAKING WITH THE VSA ON IS MORE FREQUENT AFTER THE FIXED. THE RECALL FOR THE HONDA PILOT 2005 WITH THE VSA DID NOT FIX MY VSA TROUBLE. THE TROUBLE I GETTING IS STILL THE SAME AFTER THE FIXED. "IF THE CONTROL UNIT WAS DAMAGED, THE VSA SYSTEM MAY APPLY A SMALL AMOUNT OF BREAKING FORCE EVEN IF THE DRIVER HAS NOT PRESSED THE BRAKE PEDAL." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511377May 10, 2013
VEHICLE SPEED CONTROL, STEERING, ENGINE
I WAS DRIVING MY 2005 HONDA PILOT PROBABLY AROUND 40MPH, A NOISE, I TURNED ON THE CLOSEST ROAD TO GET OUT OF TRAFFIC AND WAS HEADING UP HILL, THE RPM DIAL MOVED ERRATICALLY, THE VEHICLE DID NOT WANT TO GO, THERE WERE NO ENGINE LIGHTS ON, THE TEMPERATURE GAUGE WAS NORMAL. THE VEHICLE SHUT OFF. I HAD NO STEERING CONTROL, BECAUSE I WAS ON A HILL I HAD TO USE THE EMERGENCY BRAKE TO STABILIZE THE VEHICLE. THE VEHICLE HAD DIED. I TURNED THE IGNITION TO THE OFF POSITION AND THEN TRIED TO RESTART SINCE WE WERE ON A 2 LAND ROAD WITH NO GUARD RAIL AND A STEEP DROP OFF BESIDE THE PASSENGER SIDE. WHEN I TRIED TO TURN IT ON, A LIGHT CAME ON THE ALT TEMP. I WAS UNABLE TO GET THE VEHICLE DOWN AND HAD TO WAIT FOR ASSISTANCE. WE LIFTED THE HOOD AND IT WAS NOT HOT COMING FROM INSIDE BUT THERE WAS A FLUID LEAKING. MY VEHICLE WAS TOWED TO THE HONDA DEALERSHIP. I WAS TOLD THAT THIS HAS HAPPENED TO SEVERAL OTHER HONDA PILOTS. WE COULD HAVE BEEN KILLED IF WE WERE ON THE HIGHWAY WHEN THIS VEHICLE DIED WITH NO WARNING OR LIGHTS. I WAS TOLD THAT THEY THINK SOMETHING WHEN WITH THE RADIATOR WHICH LEAKED FLUID INTO THE TRANSMISSION. THEY DON'T KNOW YET IF THE ENGINE IS DEAD UNTIL THE WORK ON THE REST OF THE VEHICLE. THE CUSTOMER SERVICE PERSON FROM HONDA, [XXX], IS NOT WILLING TO ASSURE ME THAT IF MY VEHICLE IS REPAIRED IT WONT HAPPEN AGAIN AND THAT WE WILL BE SAFE. MY FAMILY FEELS THAT THIS IS A FAULTY DESIGN THAT CAUSE THE VEHICLE TO HAVE A CATASTROPHIC BREAK DOWN. WE HAVE OWN HONDA'S FOR OVER 25 YEARS AND HAVE NEVER HAD A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511433May 10, 2013
POWER TRAIN
THE TRANSMISSION FAILED ON MY 2004 HONDA PILOT WITH ONLY 157,000 MILES ON IT. THANKFULLY, IT WAS IN A PARKING GARAGE AND DID NOT CAUSE ANY INJURIES OR BLOCKED ROADWAYS OTHER THAN A BUSY PARKING GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511188May 8, 2013
ENGINE, POWER TRAIN
THE TRANSMISSION SHAKES AND STUTTERS AS IF IT IS STALLING AT SPEEDS OF 35 TO 50 MILES AN HOUR. IT WILL NOT GO IN REVERSE OR FORWARD. ENGINE STARTS BUT IT WILL NOT GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511067May 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION AND THEY STATED THAT THE ROTORS HAD WARPED AND THE BRAKE HARDWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510887May 7, 2013
STRUCTURE
WE NOTICED WATER LEAKING FROM THE TOP OF THE WINDSHIELD INTO THE INTERIOR OF THE CAR. EITHER THE SEAM OF THE GASKET ON THE EXTERIOR OF THE WINDSHIELD OR THE INSTALLATION OF THE WINDSHIELD IS DEFECTIVE SINCE IT WAS LEAKING DURING A RAIN STORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510971May 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A STABILITY CONTROL REPAIR, THE DEALER ADVISED HIM THAT THE ENGINE MOTOR MOUNT ALSO NEEDED TO BE REPLACED. THE DEALER DID NOT SPECIFY IF THE MOTOR MOUNT WAS FRACTURED OR WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510089May 6, 2013
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH. *SMD THE CONSUMER STATED WHEN HER HUSBAND RETURNED TO THE VEHICLE 30 MINUTES LATER, HE DISCOVERED THE VEHICLE HAD ROLLED BACKWARDS ON AN INCLINE IN THE PARKING LOT, COMING TO REST AGAINST ANOTHER VEHICLE, WHICH CAUSED DAMAGED TO THE FRONT OF THAT VEHICLE. THE CONSUMER STATED SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION, EVEN THOUGH THE GEAR WAS NOT IN PARK. THE CONSUMERS HUSBAND INFORMED HER, THERE WERE THREE OTHER OCCURRENCES PRIOR TO THE ACCIDENT, WHERE THE VEHICLE WOULD ROLL BACKWARDS, ANYWHERE FROM A FEW FEET TO A FEW YARDS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510669May 5, 2013
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
THIS REPORT IS FOR A NEW, 2013 HONDA PILOT TOURING MODEL WITH LESS THAN 100 MILES ON THE ODOMETER AND HAS CONTINUED SINCE. AFTER THE CAR IS WARMED UP, AND WHEN THE ECO LIGHT ILLUMINATES, THERE IS A SHUDDER OR A LOW FREQUENCY, RUMBLING VIBRATION THROUGHOUT THE VEHICLE. THIS WAS FIRST NOTICED WHILE ON THE HIGHWAY WITH CRUISE CONTROL SET, BUT HAS SINCE BEEN OBSERVED AT MULTIPLE SPEEDS WITH OR WITHOUT CRUISE CONTROL. THE VIBRATION STARTS WHEN BACKING OFF THE ACCELERATOR AFTER REACHING A CONSTANT SPEED AND CONTINUES UNTIL THE ENGINE LOADS DOWN DUE TO A HILL OR FURTHER ACCELERATION. THIS ALSO COINCIDES WITH THE ECO LIGHT TURNING OFF. IT DOES NOT APPEAR TO BE RELATED TO A SHIFT POINT, BECAUSE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, THE VIBRATION STOPS AND THE ENGINE RPMS STAY CONSTANT. THE LEVEL OF VIBRATION IS NOT AS INTENSE AS THAT OF RIDING OVER RUMBLE-STRIPS, BUT THE FREQUENCY IS SIMILAR. THE LEVEL OF VIBRATION APPEARS WORSE AT HIGHER ENGINE RPMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510723May 5, 2013
SUSPENSION
2011 HONDA PILOT EX-L WITH 46750 MILES HAS CRACKED COMPLIANCE BUSHINGS. PER DISCUSSIONS WITH SERVICE WRITER AT LOCAL HONDA DEALERSHIP, THIS HAS BECOME A VERY COMMON PROBLEM ON 2010 TO 2012 PILOTS. THEY STRONGLY RECOMMEND REPLACING THEM. UPON LOOKING UP THE ITEM ON THE INTERNET, THERE IS QUITE A BIT OF NOISE BY HONDA OWNERS ABOUT HAVING TO REPLACE THIS BUSHING ON VARIOUS MODELS AND YEARS. APPARENTLY, HONDA HAS OR IS IN THE PROCESS OF REDESIGNING THIS BUSHING. IF VEHICLE IS OUT OF WARRANTY, ONE HAS TO PAY FOR THE REPAIRS BUT IN A FEW CASES IT APPEARS THAT HONDA REDUCED THE COST OR MAY OF FIXED IT FOR FREE AFTER THE OWNERS PRESSED THEIR CASE. THE ONLY TIP OFF THAT I HAD ABOUT A PROBLEM WAS A SLIGHT THUMPING NOISE WHEN I TURNED THE STEERING WHEEL. OTHERS PER THE INTERNET HAD PULLING TO ONE SIDE OR THE OTHER OR JUDDERING WHEN APPLYING THE BRAKES OR PREMATURE TIRE WEAR. I AM NOT SURE HOW GREAT OF A SAFETY ISSUE THIS IS OR COULD BE IF THESE BUSHINGS WERE TO BREAK BUT IT IS APPARENT THE HONDA IS AWARE OF THE PROBLEM BUT NOT LETTING ANYBODY KNOW ABOUT OTHER THAN WHEN YOU TAKE IT IN FOR SERVICE AND YOU ARE TOLD ABOUT THE PROBLEM AND HOW MUCH IT WILL COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510515May 3, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
WHEN ACCELERATING THE VEHICLE BEGINS TO SHUDDER, JERK AND LOSE POWER WHILE ACCELERATING FROM 0-40MPH. STEERING WHEEL BEGINS TO SHAKE, ACCELERATION SEEMS TO STALL. AT HIGHER SPEEDS ON FREEWAY THERE IS SOME SHUDDERING BUT NOT AS NOTICEABLE. BRAKING OR REDUCING SPEED DOES NOT IMMEDIATELY STOP THE SHUDDERING. ITS ALMOST PREDICTABLE AT LOW SPEEDS. LOSS OF POWER DURING ACCELERATION FEELS AS IF THE VEHICLE COULD STALL ESPECIALLY WHEN TURNING LEFT WITH ON COMING TRAFFIC APPROACHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510222May 1, 2013
SEATS
TL* THE CONTACT OWNS A 2007 HONDA PILOT. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT FRACTURED AND ROCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET FOR THE DRIVER SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 119,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510328May 1, 2013
POWER TRAIN, SERVICE BRAKES
I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTING IN THE PASSENGER SEAT AND I COULD FEEL THIS VIBRATION HUMMING SOUND AND COULD FEEL THE VIBRATION ON THE FLOOR. I CONTACTED THE DEALER I BOUGHT THEY DID NOT HAVE ANYBODY TO CHECK IT THAT TIME. THEN I TOOK TO THE DEALER CLOSE BY. THEY CHECKED AND TOLD ME I NEED A WHEEL ALIGNMENT AND NEW TIRES BECAUSE THEY ARE WARN UNEVENLY. I DID ALL THAT AND AFTER SPENDING CLOSER TO 1000 DOLLARS IT IS STILL DOING THE SAME THING. I HAVE SEEN THIS COMPLAINT IN THE HTTP://WWW.PILOTEERS.ORG/ A LOT. I TOLD THE DEALER ABOUT THE WHEEL BEARING AND BRAKES AND THEY SAY THEY ARE ALL GOOD. I AM SO FRUSTRATED NOW. THIS HAS ONLY 21000 MILES ON IT AND THIS IS GIVING THIS PROBLEM. HONDA SHOULD TAKE A GOOD LOOK AT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510032April 30, 2013
AIR BAGS
MY AIR BAG LIGHT WAS ON AND I WAS NOT ABLE TO GET AN INSPECTION STICKER. I BROUGHT IT TO THE HONDA DEALER IN SEEKONK, MA TO FIND OUT WHAT WAS WRONG AND THEY SAID IT WAS A SENSOR THAT NEEDED TO BE REPLACED AND COST $450.00. I WOULD THINK SINCE THIS IS A SAFETY ISSUE THERE WAS SOME RECALL ? THEY TOLD ME IF I WAS HIT ON THE LEFT SIDE OF MY CAR THE AIRBAG WOULD NOT WORK. NOT TO MENTION I HAVE ALREADY HAD TO REPLACE THE ENGINE IN 2009! THE CAR WAS ONLY 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510025April 30, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKES SUDDENLY APPLIED WHILE CRUISING ALONG THE INTERSTATE AT 75MPH. THE VEHICLE WAS ABLE TO BE DIRECTED OFF THE ROAD THEN THE BRAKES LOCKED UP AND VEHICLE WOULD NOT GO FORWARD. VSA LIGHT CAME ON. THIS HAPPENED SEVERAL TIMES LATER AT LOWER SPEEDS AND THE BRAKES WOULD LOCK UP AND VSA LIGHT WOULD COME ON. MECHANICS COULD NOT DETERMINE THE PROBLEM, SINCE IT WAS AN INTERMITTENT PROBLEM. HONDA DEALER TOLD ME THAT NO RECALLS OR ALERTS WERE ON VEHICLE. THE FRONT BRAKE ROTORS WERE MACHINED IN FEB 2012 BECAUSE THEY WERE "WARPED" AND THEN HAD TO BE REPLACED A YEAR LATER BECAUSE THE BRAKES WERE PULSATING. SINCE NOV. 2009 I HAVE HAD TO MACHINE THE REAR BRAKE ROTORS THAT WERE "WARPED" TWICE. I AM NOW USING THE VEHICLE WITH THE VSA OFF. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10509868April 29, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS THAT NEEDED TO BE PERFORMED WHERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 125,000. *TR....UPDATED 06-19-13 *BF THE CONSUMER STATED THE OVERHEAD INTERIOR LIGHTS DO NOT COME ON WHEN DOORS OPENED NOR WHEN MANUALLY SWITCHED ON. UPDATED 06/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509895April 29, 2013
SERVICE BRAKES
PASSENGER SIDE BACK WHEEL ROTORS MAKES A NOISE WHEN EVER I STEP ON MY BRAKES. I HAVE CALLED HONDA CUSTOMER SERVICE TODAY AND WAITING FOR THEIR CALL. I TOOK IT TO FAIRFAX HONDA AND THEY TOLD ME THAT THEY WILL NEED TO RESURFACE BACK ROTORS AND IT IS NOT COVERED UNDER MANUFACTURER WARRANTY EVEN THOUGH THE VEHICLE HAS LESS THAN 13000 MILES AND IS WELL UNDER 3 YEARS. WHEN I BOUGHT THE CAR THEY TOLD ME THAT EVERYTHING IS COVERED BUMPER TO BUMPER FOR THREE YEARS AND NOW THEY SAY ROTORS ARE NOT COVERED. SO A DEFECTIVE ROTOR IS NOT COVERED? I AM CONFUSED WHY HONDA IS DESTROYING ITS NAME BRAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509670April 26, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT RECENTLY, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS NOT SECURED IN PARK. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509686April 26, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SLIPPED BETWEEN SECOND AND THIRD GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SOLENOID WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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