Honda Pilot Complaints
9,418 consumer complaints on file.
- #10514206May 30, 2013SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
2005 HONDA PILOT. CONSUMER WRITES IN REGARDS TO A DEFECTIVE VSA ELECTRICAL CONTROL UNIT RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED WITHOUT WARNING, THE VEHICLE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE INTERSECTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE THE VSA/ABS MODULATOR ASSEMBLY WAS REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10514236May 29, 2013AIR BAGS
MY AIRBAG CAUSED ME INJURY WHEN IT DEPLOYED DURING A COLLISION. I WAS THE DRIVER OF THE VEHICLE AT THE TIME. MY VEHICLE WAS SUBJECT TO A RECALL BECAUSE RIVETS THAT ATTACH THE DRIVER'S SIDE AIRBAG WERE NOT INSTALLED.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10514147May 29, 2013POWER TRAIN, VEHICLE SPEED CONTROL
OUR PILOT DRIVE LIGHT STARTED FLASHING ONE DAY, WE PULLED OVER, SHUT OFF THE VEHICLE, THEN RESTARTED IT AND THE LIGHT WENT OUT. THIS HAS HAPPENED ABOUT 5 TIMES OVER THE PAST 3 YEARS. NOW OUR ENGINE LIGHT CAME ON AND WE FOUND OUT THAT WE NEED A NEW TRANSMISSION! WE HAVE LESS THAN 100,000 MI. ALSO, OUR GAS PEDAL STICKS, TO ACCELERATE WE TAKE OFF EXTREMELY FAST FROM A DEAD STOP. I AM AFRAID THAT THIS WILL CAUSE AN ACCIDENT!!! IT STARTED OUT A LITTLE STICKY AND IS NOW VERY BAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513772May 28, 2013SERVICE BRAKES, STEERING
I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED AT THIS TIME BUT I BELIEVE THERE IS DEFECT IN THE BRAKES AND STEERING RACK AND SHOULD BE COVERED BY MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513859May 28, 2013ENGINE
AT VARIOUS TIMES AT SLOWER SPEEDS THE VEHICLE WILL NOT ACCELERATE FOR APPROXIMATELY 3 SECONDS. THIS SEEMS TO OCCUR WHEN TURNING OR BEGINNING TO TRAVEL UPHILL. I TOOK IT TO DEALER AND THE DEALER MECHANIC COULD NOT REPLICATE THIS OCCURRENCE. THIS HAPPENS ABOUT EVERY TWO OR 3 DAYS. I BELIEVE IT IS DANGEROUS WHEN TRAVELING THROUGH AN INTERSECTION OF MERGING LANES. THERE ARE SEVERAL POSTS ON A HONDA OWNER'S WEBSITE WITH OTHERS EXPERIENCING THE SAME PROBLEM BUT HONDA CAN'T FIND THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513647May 27, 2013POWER TRAIN
THE VEHICLE WAS STOPPED AT A STOPLIGHT, WAITING TO MAKE A LEFT TURN. WHEN THE LIGHT TURNED GREEN, THE DRIVER ACCELERATED INTO THE TURN, THEN LET OFF THE GAS TO COAST THRU THE TURN. AFTER COMPLETING THE TURN AND RE-APPLYING THE GAS PEDAL, IT WAS REALIZED THAT THERE WAS NO ACCELERATION. THE ENGINE WAS RUNNING NORMALLY AND THERE WERE NO OTHER SYMPTOMS OTHER THAN THAT THERE WAS NO POWER BEING SENT TO THE WHEELS. THERE WAS NO ADVANCED WARNING OF ANY KIND. THE INCIDENT OCCURRED ON A HIGH-SPEED SHOULDER LESS ROAD DURING RUSH HOUR. THE DRIVER AND HER FATHER WERE STUCK IN THE RIGHT-HAND LANE WITH CARS DRIVING BY AT 55 MPH IN THE LEFT-HAND LANE AND MANY CARS IN THE RIGHT-HAND LANE SWERVING INTO THE LEFT LANE JUST IN TIME TO MISS THE STOPPED CAR. IT TOOK 20 MINUTES BEFORE POLICE ARRIVED TO SLOW DOWN TRAFFIC SO THIS INCIDENT COULD POTENTIALLY HAVE ENDED WITH TRAFFIC INJURIES OR DEATHS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513373May 24, 2013AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA PILOT. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED EXCEPT THE DRIVER'S SIDE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V016000 (AIR BAGS). A POLICE REPORT WAS TAKEN AND THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES. THE FAILURE AND CURRENT MILEAGES WERE 50,000. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10513454May 24, 2013VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE THROTTLE ASSEMBLY WAS REPLACED BECAUSE IT WOULD CONTINUOUSLY BECOME STUCK. THE THROTTLE ASSEMBLY MADE IT DIFFICULT TO ACCELERATE DUE TO THE ACCELERATOR BECOMING STUCK. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 101,761 UPDATED 08/19/13 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513475May 24, 2013ELECTRICAL SYSTEM
KEY WILL NO LONGER TURN IN THE IGNITION SWITCH,IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY ,TAKE 6 MIN MAX SOMETIMES, CHANGE KEYS AND THE SAME PROBLEM. I WAS TOLD BY SERVICE DEPARTMENT THAT THIS IS NOT A RECALL. SERVICE DEPARTMENT TOLD ME IT GOING TO COST ME $500 OR MORE MATERIAL $200 AND REST IN LABOR I IS THERE A RECALL IN THIS AREA?THIS START TO HAPPEN AFTER I TAKE MY VEHICLES FOR A RECALL ,SOMETHING TO DO WITH THE VEHICLES MOVE WENT THE KEYS INSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512989May 21, 2013ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STABILITY ASSIST ENGAGED INDEPENDENTLY, CAUSING THE FRONT DRIVER'S SIDE TIRE TO SEIZE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE VEHICLE STABILITY ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 195,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10513026May 21, 2013ENGINE
I ALSO HAD BOTH MY FRONT AND SIDE ENGINE MOUNTS GO BAD AND I HAD TO FIX THE PROBLEM I PAID $934.00. I HAVE 3 CHILDREN THAT SIT IN THIS VEHICLE AT ALL TIMES SO IF I KNOW THAT THERE IS AN ISSUE ESPECIALLY WITH THE MOUNTS THAT HOLD MY ENGINE I HAVE TO FIX IT WENT TO MY LOCAL HONDA DEALER DEALT WITH THE RECALLS THAT CAME UP AND HAD THEM SERVICE THE TRANSMISSION FLUID SINCE IT WAS THERE. I AM SURE THAT I GOT ROBBED BUT, WHAT CAN I DO HAVE TO KEEP MY KIDS SAFE. HUSBAND SAID, THAT THE MOUNTS SHOULD LAST ALOT LONGER HE KNOWS A LOT ABOUT CARS HAVE OTHER CARS OVER 180K AND MOUNTS ARE STILL ORIGINAL WHAT IS GOING ON HONDA GETTING JUNKY ON US. I HOPE THEY CAN FIX WHAT IS GOING ON TOO MANY TRANNY PROBLEMS AND ENGINE ISSUES. SHAME ON YOU NOT HAPPY AT ALL BEEN A CIVIC, ACCORD OWNER ALSO.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512784May 20, 2013ENGINE
THE KEY HAD TROUBLE TURNING IN THE IGNITION. IT GOT WORSE OVER TIME. EVENTUALLY THE KEY WONT TURN AT ALL. LOOKED UP ONLINE AND SAW MANY COMPLAINTS OF THE SAME PROBLEM WITH THE SAME MODEL AND MAKE OF OUR VEHICLE. HAD IT FIXED IN 2011 AND IT COST OVER $500. NOW IN MAY OF 2013 IT'S HAPPENING AGAIN. SOMETIMES IT TAKES OVER 10 MINUTES TO GET THE CAR STARTED WITH TRYING TO TURN THE KEY OVER AND OVER AGAIN WHICH I'M SURE IT'S JUST MAKING IT WORSE AND WORSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512893May 20, 2013ELECTRICAL SYSTEM
KEY WILL NO LONGER TURN IN THE IGNITION. IT IS ALSO DIFFICULT TO INSERT AND REMOVE THE KEY. ASSUMED THIS WAS WHAT THE IGNITION RECALL WAS FOR, BUT WAS TOLD BY THE SERVICE DEPARTMENT THAT THIS IS NOT COVERED AND THAT THEY CANNOT FIX THE RECALL ITEM UNLESS I FIRST GET THE IGNITION FIXED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512676May 18, 2013ENGINE, POWER TRAIN
PULLED 2009 PILOT INTO MY SLOPPING DRIVEWAY I PUT THE CAR INTO PARK AND ENGINE RUNNING. NOTING REAR CAMERA WAS DISENGAGED. MY HUSBAD AND INFANT IN HIS ARMS WERE 5 FEET AWAY FROM THE REAR SUV. ONCE THE REVERSE LIGHT CAME OFF HE WENT WALKED BEHIND THE TO FRONT OF PASSENGER DOOR. I OPENED THE DOOR OF THE CAR AND SPOKE TO MY HUSBAND WHO WAS STANDING INFRONT OF DRIVER SIDE DOOR. I OPENED DRIVER SIDE DOOR AND WE SPOKE BRIEFLY WHILE DOOR WAS OPEN AND CAR INPAR ENGINE ON. I LEANED INTO THE CENTER CONSOLE TO GRAB COFFE AND I FELT THE CAR ROLLING BACKWARDS DOWN THE DRIVEWAY AND INTO THE ROAD CAUSING ME TO BE TRAPPED BETWEEN DOOR AND THE DRIVER SIDE FRAME. IT DRAGGED ME INTO THE STREET. I HELD ON TO THE STEERING FEARING I WAS GOING TO BE RUN OVER. THE DRIVER SIDE DOOR GOT CAUGHT ON THE A METAL FENCE SLOWING THE CAR DOWN WHERE I COULD FINALLY STAND UP AND RIP KEYS OUT WHILE ENGINE STILL ENGAGED RUNNING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512527May 17, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND ENGAGED THE BRAKES. THE VEHICLE CAME TO A ABRUPT STOP AND THEN BEGAN TO ACCELERATE UNCONTROLLABLY. THE CONTACT WAS UNABLE TO MANEUVER THE UNCONTROLLABLE VEHICLE AND CRASHED INTO TWO CEMENT BARRIERS. THE CONTACT SUSTAINED MINOR BACK INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER:13V092000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK: CONTROL) AND STATED THAT THE RECALL NOTIFICATION WAS RECEIVED AFTER THE CONSEQUENCE OF THE RECALL HAD BEEN EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10512293May 15, 2013SERVICE BRAKES, STEERING
WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE (22K MILES REALLY?) AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. I JUST HOPE THE NEW ROTORS & PADS ON THE FRONT END WILL MAKE IT GO AWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512042May 15, 2013POWER TRAIN
MY 2004 PILOT EX-RES STARTED A FAINT WHINING NOISE AROUND 73K MILES. THE NOISE BECAME PROGRESSIVELY MORE PRONOUNCED WITH TIME/MILES. THE NOISE IS ONLY AUDIBLE WHEN PRESSING ON THE GAS PEDAL AND IN THIRD GEAR. AS SOON AS THE GAS PEDAL IS DEPRESSED THE NOISE DISAPPEARS. I HAVE 93K MILES ON THE ODOMETER AS OF MAY 2013 AND THE NOISE IS NOW A HIGH PITCHED WHINING NOISE; IT IS VERY ANNOYING AND EASILY AUDIBLE INSIDE THE CABIN EVEN WITH THE WINDOWS CLOSED. I TOOK IT TO THE HONDA DEALERSHIP TO DIAGNOSE THIS NOISE AND THEY TOLD ME IT IS THE TORQUE CONVERTER AND THAT IT WILL EVENTUALLY FAIL WITH THE TRANSMISSION; THEY ADVISED ME NOT TO DO ANYTHING AT THIS TIME SINCE THE FLUID AND TRANSMISSION PRESSURE LINES ALL CHECKED OUT GOOD. I WAS SURPRISED TO HEAR THIS RECOMMENDATION FROM THE SERVICE ADVISER. I TAKE IMMACULATE CARE OF MY CAR WITH ON THE SPOT OIL/FILTER/TRANSMISSION/VTM-4 FLUID CHANGES USING HONDA OEM PARTS AND QUALITY MOTOR OIL. I AM CONCERNED ONE DAY MY PILOT WILL LEAVE ME AND MY FAMILY STRANDED ON THE ROAD WITH A HUGE BILL TO REPLACE THE TRANSMISSION AND TORQUE CONVERTER. I HAVE 2 SMALL KIDS AND THIS IS THE LAST THING I NEED TO WORRY ABOUT; MY VEHICLE WAS NOT PART OF THE RECALL TO INSTALL THE OIL JET KIT. I BELIEVE HONDA SHOULD FUSS UP ABOUT THIS ISSUE AND ISSUE A PROPER FIX TO ALL AFFECTED OWNERS, OTHERWISE LOTS OF PEOPLE WILL LOOK ELSEWHERE FOR THEIR NEXT VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10512201May 15, 2013SERVICE BRAKES
THE FIRST TIME THE BRAKES APPLIED REALLY HARD WITHOUT ME PRESSING ON THE BRAKE PEDAL I WAS GOING ABOUT 10 MPH WHEN I JUST PULLED OUT OF A PARKING LOT. I HAD TO FORCE THE ENGINE TO MOVE THE PILOT OUT OF TRAFFIC, WHILE THE BRAKES WERE UNWILLINGLY BEING APPLIED TO AVOID OTHER CARS FROM CRASHING INTO ME. THE VSA LIGHT WAS ON TURNED ON, THE CAR WOULD NOT ACCELERATE WITHOUT PRESSING ON THE ACCELERATOR ABOUT 1\2 WAY. SHUTTING OFF THE PILOT AND RE-STARTING, DIDN'T RESET THE VSA, HOWEVER, AFTER WAITING 20 MINUTES THE BRAKES RELEASED JUST ENOUGH TO GET IT HOME (BY THEN THE LIGHT TURNED OFF). WHEN I TOOK IT TO A MECHANIC THE VSA SYSTEM REPORTED THE BRAKE LIGHT SWITCH WAS BAD, BUT REPLACING IT DIDN'T FIX THE BRAKING ISSUE BECAUSE IT HAPPEN ANOTHER FOUR TIMES WITHIN TWO MONTHS AND THE BRAKE PEDAL WOULD HAVE TO PLAY WHEN PUSHED. HONDA AND ANOTHER MECHANIC COULD DO ANYTHING FOR ME SINCE THE PROBLEM NOR THE VSA WAS OCCURRING AT THE TIME OF INSPECTION. ON JAN 24, 2013 THE BRAKES LOCKED UP ABOUT 2 MILES FROM MY MECHANIC WHILE DRIVING 40 MPH, THIS TIME AS DANGEROUS AS IT WAS I FORCED IT TO HIM FOR INSPECTION. THE OUTCOME WAS A BAD ABS\VSA MODULE & BRAKE MASTER CYLINDER $1,600 LATER. THE REPAIR SEEMED TO WORK BUT LESS THAN 4 MONTHS THE BRAKE PEDAL IS NOW FEEL LIKE THERE IS NO PLAY AND IS REALLY SENSITIVE. EVEN WITH HONDA BRAKING RECALLS OUR IS NOT ON IT ACCORDING TO HONDA. THE PILOT IS OUR DAILY DRIVER (2-ADULTS & 2-TODDLERS) MY WIFE & I ARE REALLY CONCERNED THIS ISSUE MIGHT CAUSE A REALLY BAD OR DEADLY SITUATION. HONDA HAS NO IDEA OF MY PROBLEM OR DOESN'T WANT TO HELP, BUT WE ARE DESPERATE FOR HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511968May 14, 2013SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VSA WARNING INDICATOR ILLUMINATED AND THE VEHICLE BEGAN TO BRAKE INDEPENDENTLY. THE FAILURE RECURRED SPORADICALLY WHEN THE CONTACT WAS TRAVELING AT VARIOUS SPEEDS OR WHEN ATTEMPTING A TURN. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE FAILURE RECURRED NUMEROUS TIMES AFTER THE RECALL SERVICE WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10511614May 13, 2013ENGINE
ENGINE REVS AT 25-30 MPH, AND RPM'S SHOOT UP. IT APPEARS IT WON'T CHANGE GEARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0