Honda Pilot Complaints

9,418 consumer complaints on file.

#10522038June 27, 2013
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE'S VSA ENGAGED LOCKING UP THE BRAKES. WE WERE VERY LUCKY TO HAVE NOT CAUSED A SERIOUS ACCIDENT. IT HAPPENED AGAIN WHY LEAVING THE HIGHWAY FOR SIDE STREETS. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. WE ARE EXTREMELY CONCERNED AS THE VEHICLE HAD JUST BEEN TO THE DEALERSHIP FOR THE RECALL INVOLVING THE INVOLUNTARY COMMAND OF VSA ENGAGEMENT. THIS IS ABSURD THAT THESE VEHICLES ARE ALLOWED TO STILL BE ON THE ROAD WITH SUCH A SERIOUS FLAW THAT COULD RESULT IN LOSS OF LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521839June 26, 2013
ELECTRICAL SYSTEM, POWER TRAIN
ON 6/17/2013 DURING MY DAILY COMMUTE TO WORK I WAS DRIVING AT A NORMAL SPEED OF 65MPH WHEN I NOTICED THE "D" GEAR LIGHT ON THE DASHBOARD STARTED TO BLINK CONTINUOUSLY. WHEN I GOT TO WORK I LOOKED INTO MY OWNER'S MANUAL WHICH INFORMED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND I SHOULD TAKE THE VEHICLE TO THE HONDA DEALERSHIP. WHEN I TOOK THE VEHICLE TO THE DEALERSHIP WHERE I MIND YOU I JUST SPENT ALMOST $700.00 ON 6/15/2013 FOR SUSPENSION MAINTENANCE INFORMED THAT THIS ISSUE IS VERY POPULAR WITH THE HONDA PILOTS AND IT'S MOST LIKELY MY 4TH GEAR PRESSURE SWITCH FOR THE TRANSMISSION. THEY THEN INFORMED ME THAT IT WILL COST $350.00 TO REPLACE THIS PART. WHEN I PREVIOUSLY LOOKED UP THE PART NEEDED AND HOW TO POSSIBLY DIY; I FOUND THAT THE PART ONLY COST BETWEEN $34.00 AND $40.00 AND A BEGINNER CAN CHANGE THIS PART IN ABOUT 45 MINUTES TO AN HOUR. SO WHY IS THE DEALERSHIP CHARGING ME $350.00 TO CHANGE A PART THAT COST $34.00 - $40.00 AND AN HOUR LABOR; DOES TECHNICIAN MAKE $310.00 AN HOUR THESE DAYS?! HONDA USA KNOWS THAT THEY HAVE A DEFECTIVE PART ON THE HONDA PILOTS AND REFUSE TO CONDUCT A RECALL BECAUSE THEY RATHER CHEAT THEIR CUSTOMERS THAN HAVE A SMALLER BONUS! THERE ARE ARTICLES ON-LINE OF DRIVERS TRANSMISSIONS LOCKING UP BECAUSE OF THIS ISSUE WHICH IS EXTREMELY DANGEROUS; HONDA AND ALL OTHER AUTOMOTIVE MAKERS NEED TO BE HELD ACCOUNTABLE FOR ALL FAULTY PARTS WITHIN THEIR PRODUCT JUST ANY OTHER COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521669June 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA PILOT TOURING. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT 65 MPH, THE VEHICLE STALLED. THE CHECK VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED AND AFTER THE FAILURE OCCURRED, THE CHECK EMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE ENGINE HAD SEIZED AND INSTALLED A NEW ENGINE, BEFORE EVEN OPENING THE HOOD. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,700. THE CURRENT MILEAGE WAS 6,000. UPDATED 08/06/13*LJ UPDATED 08/5/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521658June 25, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE TEMPERATURE GAUGE SPIKED AS COOLANT BEGAN OVERFLOWING FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT TRANSMISSION FLUID WAS FOUND IN THE RADIATOR AND RADIATOR FLUID WAS FOUND IN THE TRANSMISSION. AS A RESULT, THE RADIATOR, TRANSMISSION COOLER, TRANSMISSION AND ALL OF THE LINES FROM THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521689June 25, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
INTERMITTENT ACCELERATOR RESPONSE DELAY. SOMETIMES WHEN YOU NEED TO ACCELERATE, AS WHEN MAKING A LEFT TURN IN TRAFFIC, THE RESPONSE DELAYS AND THEN RESPONDS. THIS IS A SAFETY ISSUE. YOU CANNOT DEPEND UPON RESPONSE TO THE ACCELERATOR WHEN YOU MAY NEED IT. HONDA UPGRADED A PROGRAM EARLIER AND THERE WAS IMPROVEMENT, BUT THE PROBLEM STILL PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521735June 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE 10 MINUTES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION CYLINDER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 209,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521788June 25, 2013
ENGINE AND ENGINE COOLING
FRONT AND RIGHT SIDE MOTOR MOUNTS ARE BROKEN ACCORDING TO VA INSPECTION. THE VEHICLE ONLY HAS 69K MILES AND BEING SERVICED REGULARLY, HOW COULD THAT HAPPEN? NEED TO PAY OVER $500.00 TO REPLACE IN ORDER TO PASS VA SAFETY INSPECTION. NOTICED MANY OWNERS HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521421June 24, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THE FRONT PASSENGER SIDE WIPER LEFT STREAKS ON THE WINDSHIELD WHEN IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN REPLACED THE FRONT PASSENGER'S WIPER BLADE. AFTER THE VEHICLE WAS REPAIRED THE CONTACT NOTICED THE FRONT PASSENGER'S SIDE WIPER BLADE ALSO BEGAN TO LEAVE STREAKS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE WIPER BLADES, WIPER INSERTS, AND WIPER ARMS REPLACED. THE FAILURE CONTINUED TO OCCURRED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521446June 24, 2013
POWER TRAIN, ENGINE
TRANSMISSION FAIL-DESCRIPTION OF PROBLEM: HEAT BUILD UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONTACTED HONDA AND WAS TOLD THAT THERE WERE NO RECALLS FOR THIS VIN AND BECAUSE THE SERVICE WORK WAS NOT COMPLETED BY HONDA THEY CLAIM NO RESPONSIBILITY FOR THEIR DESIGN FLAW. A VERY EXPENSIVE ENGINEERING/DESIGN PROBLEM THAT WAS FLAWED FROM THE BEGINNING AND THEN BURDENED/BLAMED BY HONDA ON THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521538June 24, 2013
ELECTRICAL SYSTEM
BROKEN IGNITION TUMBLER: I HAD JUST FINISHED RUNNING ERRANDS AND WAS STARTING HOME WHEN THE KEY WOULD NOT TURN IN THE IGNITION. I HAD NO WARNING THERE WAS A PROBLEM, ALL OF A SUDDEN IT JUST WOULD NOT TURN...... NOT EVEN AFTER MULTIPLE ATTEMPTS. THIS LEFT ME STRANDED WITH MY FIVE CHILDREN. I HAD TO GET THE CAR TOWED TO NEAREST HONDA DEALERSHIP..THAT ALONE HAS SET ME BACK A COUPLE HUNDRED DOLLARS...NOW DEALERSHIP IS TELLING ME I HAVE A BROKEN IGNITION TUMBLER AND IS QUOTING ME $500 TO FIX THE PROBLEM. I HAVE SEEN A LOT OF OTHER COMPLAINTS ONLINE CONCERNING THIS SAME ISSUE. TO SAY THE LEAST, I AM NOT TOO HAPPY TO BE STUCK HOLDING THE BAG FOR THIS, NOT TO MENTION BEING STRANDED WITH MY CHILDREN, WHICH I THINK IS EVERY MOTHERS WORST NIGHTMARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521310June 23, 2013
STRUCTURE:BODY
PAINT IS SHOT ON HOOD,CLEAR COAT IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521162June 22, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
WHEN THE ECO TURNS ON START TO VIBRATE THE WHOLE CAR. THE CAR VIBRATES AND RATTLE NOISE COMES IN THE ENGINE COMPARTMENT. VERY DISTURBING OFR A NEW CAR BUT THEY SAY IS HOW THE ECO WORKS, CONCERNED CAN CAUSE ENGINE DAMAGE DUE TO VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521203June 22, 2013
VISIBILITY/WIPER
THE CAR WAS PARKED ON THE DRIVE WAY. THE GLASS HATCH WAS EXPLODED AS WE CLOSED THE TAILGATE. IT CAUSED CUTS ON HAND AND LEG ON LITTLE BOY STANDING BY. TAKE THE VEHICLE TO THE HONDA DEALER AND DEALER SAID IT WAS NOT UNDER WARRANTY. CALL AMERICAN HONDA AND THE ANSWER WAS THE SAME BECAUSE THE GLASS HATCH WAS EXPLODED, NO WARRANTY. THIS VEHICLE IS LESS THEN 2 YEARS OLD EVEN WITH 3 YEAR WARRANTY. IT COSTS $550. TO FIX IT ,PLUS MORE ON PERSONAL INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10520801June 20, 2013
POWER TRAIN, ENGINE
GOT INTO VEHICLE TODAY. PLACED CAR INTO DRIVE AND THE CAR WOULD NOT ACCELERATE. I PLACED IT BACK INTO PARK AND THEN BACK TO DRIVE. IT FINALLY KICKED INTO GEAR. I GOT ON THE HIGHWAY AND DROVE APPROXIMATELY 30 MILES WITH NO PROBLEMS. I MADE A QUICK STOP. WHEN I STARTED MY CAR AGAIN IT DID THE SAME THING. I DROVE ABOUT A MILE AND THE TRANSMISSION STARTING SLIPPING BADLY. IT STOPPED ACCELERATING COMPLETELY. I HAD IT TOWED TO THE DEALER. I WAS INFORMED BY THE DEALER THAT THE RADIATOR HAD FAILED AND HAD MIXED WITH THE TRANSMISSION FLUID. WAS TOLD THE RADIATOR AND THE TRANSMISSION WOULD NEED TO BE REPLACED. WAKE UP NTSB. THIS HAS BEEN REPORTED CONSISTENTLY TO YOU AS A COMPLAINT AND POSTED ON NUMEROUS FORUMS ONLINE. THIS IS DEFINITELY A PROBLEM WITH THIS MODEL AND HONDA IS NOT STEPPING UP. MAKE THEM ANSWER THE COMPLAINTS. MOST PEOPLE DO NOT HAVE $5000 TO REPAIR AN 8 YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520927June 20, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE WOULD APPLY ADDITIONAL BRAKE FORCE ON THE DRIVER'S SIDE FRONT WHEEL WHILE THE DRIVER USE THE BRAKE TO SLOW THE VEHICLE ON A DOWNHILL ROAD. THE EXTRA BRAKE FORCE ONLY LAST 1 SECOND OR 2 BUT IT CAUSED THE VEHICLE STEER TO THE LEFT AND THE VSA COME ON. IN SEVERAL OCCASIONS, THE VEHICLE CROSSED THE LANE TO THE ONCOMING TRAFFIC. THE VSA LIGHT WILL COME ON UNTIL I TURN OFF THE IGNITION. THE HONDA DEALER INITIALLY SUGGEST IT WAS RELATED TO THE VSA RECALL BUT AFTER PERFORMING THE RECALL WORK 4 TIMES, THE ISSUE STILL EXIST. THEY FINALLY DETERMINED THE YAW SENSOR WAS CAUSING THE PROBLEM AND REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520295June 19, 2013
ENGINE AND ENGINE COOLING
2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SEVERE VIBRATION WHEN ECO DRIVE ENGAGES. *SMD THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE PROBLEM, AS IT WAS A NORMAL CHARACTERISTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520306June 19, 2013
ENGINE AND ENGINE COOLING
2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN VIBRATION AT ANY SPEED. *SMD THE DEALER INFORMED THE CONSUMER, THAT HONDA WAS AWARE OF THE PROBLEM, AND THEY WERE IN THE PROCESS OF TRYING TO FIND A FIX. THE CONSUMER STATED SEVERAL MONTHS HAVE GONE BY, WITH NO RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520737June 19, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT AFTER PUTTING THE IGNITION IN THE ON POSITION, THE CONTACT ATTEMPTED TO TURN ON THE LOW BEAMS BUT THE FRONT DRIVER AND PASSENGER SIDE LOW BEAMS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A MECHANIC FOR INSPECTION. THE FAILURE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520769June 19, 2013
SUSPENSION, STRUCTURE:BODY
WHEN APPROACHING 35-40 MPH, MY 2005 HONDA PILOT BEGINS TO SHUTTER AND I FEEL A LOT OF VIBRATION. I HAVE GOT NEW TIRES, ROTATED, AND BALANCED THEM THINKING THIS WOULD HELP THE PROBLEM TO NO AVAIL. WHEN I PASS 40 MPH, THE NOISE/VIBRATION/SHUTTERING STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520777June 19, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
THE MOTOR MOUNTS ON MY WIFE'S 2003 HONDA PILOT WERE REPLACED IN 2010 AND I WAS INFORMED TODAY BY THE DEALERSHIP THAT THEY NEED TO BE REPLACED AGAIN. THIS VEHICLE HAD APPROX 93500 MILES ON IT WHEN IT WAS REPLACED THE FIRST TIME AND NOW THREE YEARS LATER HAS 140,939. I HAVE BEEN TOLD BY HONDA CUSTOMER SERVICE THAT THE MOUNTS ARE WARRANTED FOR 12 MONTHS. THE VEHICLE IS USED BY MY WIFE TO DRIVE 20 MILES ROUNDTRIP TO WORK AND ON OUR TRIPS. THE VEHICLE IS NOT USED FOR TOWING AND IS NOT EQUIPPED WITH A TOW RECEIVER. ADDITIONALLY, THE IGNITION SWITCH WAS IMPROPERLY DESIGNED WITH A SPLIT WAFER MECHANISM WHICH ACCORDING TO THE DEALERSHIP AND TWO LOCAL LOCKSMITHS WEARS OUT PREMATURELY AND CAUSES JAMMING OF THE IGNITION CYLINDER AS WELL AS WEDGING OF THE KEYS IN THE IGNITION CYLINDER. LASTLY, WHEN A TRANSMISSION RECALL WAS DONE ON THE CAR IN 2005, IT WAS DONE IMPROPERLY. THE RECALL SPECIFIED A OIL JET BE INSTALLED ON THE TRANSMISSION TO LUBRICATE THE 2ND GEAR. THE PROBLEM IS THAT THE HOSE USED TO CONNECT THE TRANSMISSION FLUID SUPPLY LINE TO THE TRANSMISSION USED A STRAIGHT TRANSMISSION HOSE WHICH HAD TO BE BENT 90 DEGREES IN A DISTANCE OF APPROX 2 INCHES TO BE INSTALLED. THIS CAUSES THE HOSE TO BE KINKED AND RESTRICT THE FLOW OF FLUID. HONDA WON'T CORRECT THE PROBLEM OR ACKNOWLEDGE THE REPAIR SHOULD HAVE INCORPORATED A FORMED ELBOW HOSE INSTEAD OF A STRAIGHT HOSE TO ENSURE PROPER FLOW. NOW HONDA IS TELLING ME THEY DON'T HAVE A REPRESENTATIVE IN NEW MEXICO THAT I CAN SPEAK TO ABOUT THE ABOVE ISSUES. MY CASE NUMBER W/HONDA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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