Honda Pilot Complaints

9,418 consumer complaints on file.

#10556522December 18, 2013
POWER TRAIN
AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556297December 17, 2013
POWER TRAIN, ELECTRICAL SYSTEM
2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECALL DUE TO POOR QUALITY CONTROL. POSSIBLE ACCIDENT LIKELY TO OCCUR IF WE DEPEND ON ALL WHEEL DRIVE AND IT DOES NOT ENGAGE. CAR WAS PURCHASED WITH 4WD AS MAIN PRIORITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556338December 17, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION COOLER LINE INSIDE RADIATOR FAILED COMBINING FLUIDS AND CAUSING THE TRANSMISSION TO MALFUNCTION. LOSS OF ABILITY TO DRIVE/MOVE VEHICLE WHILE ON A RURAL ROAD BETWEEN CITIES DURING A SNOWSTORM WITH MY FAMILY IN THE VEHICLE. THIS IS A COMMON FAILURE AND REQUIRES A NEW RADIATOR AND REPLACE / REBUILD THE TRANSMISSION. A RECOMMENDATION FROM HONDA TO REPLACE THE RADIATOR EVERY 100,000 MILES FOR A MARGINAL FEE(SIMILAR TO THE TIMING BELT) WOULD HAVE PREVENTED HAVING TO REPLACE / REBUILD THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556090December 14, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
I HAD LET THE CAR WARM UP FOR ABOUT 20MINUTES BEFORE I LEFT. ABOUT 8:30AM SATURDAY DEC. 14TH 2013 MY 2005 HONDA PILOT STARTED TO ACCELERATE ON ITS OWN AT A VERY HIGH RATE OF SPEED. I TRIED TO PUSH ON THE BRAKES BUT IT WOULD NOT STOP. I STARTED PRAYING TO JESUS AND SAYING OUT LOUD GOD PLEASE! GOD PLEASE! GOD PLEASE! I KNOW THIS SOUNDS A LITTLE DRAMATIC BUT IT WAS VERY SCARY! I GOT OFF ON THE SIDE OF THE ROAD AND BY THE GRACE OF GOD SOMETHING GAVE WAY. EITHER THE ACCELERATOR STOPPED ACCELERATING OR THE BRAKES FINALLY WORKED BUT I WAS ABLE TO GET THE CAR TO STOP. FROM ONE WORRIED CAR OWNER TO ANOTHER WHO MAY HAVE HAD THIS PROBLEM OR THAT MIGHT HAVE THIS PROBLEM. I NOW KNOW THAT I COULD PUT IT IN NEUTRAL AND MAYBE TURN THE KEY OFF TO ALSO TO GET IT TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555911December 13, 2013
ENGINE
EXCESSIVE OIL CONSUMPTION, ENGINE HESITATION, MISFIRE, MULTIPLE ENGINE LIGHTS. WHEN I CHANGED THE OIL MY MECHANIC TOLD ME THAT THE ENGINE DID NOT HAVE A DROP OF OIL AND HE IS NOT SURE IF THAT DAMAGED THE ENGINE. HE ASKED ME TO DRIVE THE CAR AND REPORT ANY PROBLEM. A COUPLE OF DAYS LATER I NOTICED THE ABOVE SYMPTOMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555855December 12, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE BRAKE PEDAL WAS ENGAGED FOLLOWED BY A BRIEF DELAYED RESPONSE. THE FAILURE WAS RECURRING IN RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 03/05/14*LJ THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. UPDATED 03/11/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555702December 11, 2013
SEATS
I TURNED THE DRIVER SEAT HEATER TO HI DURING MY DRIVE HOME YESTERDAY, THE HEATER GOT EXTREMELY HOT AND FELT IT WAS BURNING MY BACK EVEN WITH A HEAVY COAT ON, ALSO SMELLED LIKE SOMETHING IS BURNING. I TURNED THE HEATER OFF BECAUSE OF SAFETY CONCERNS. THE SEAT STILL HAS BURNED SMELL TO IT NEXT DAY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10555733December 11, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STABILITY ASSIST (VSA)WARNING INDICATOR ILLUMINATED AS THE STEERING WHEEL SEIZED. THE STEERING WHEEL INDEPENDENTLY RELEASED AFTER SEVERAL SECONDS AND THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM) HOWEVER, AFTER THE RECALL REMEDY WAS PERFORMED THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN BACK FOR REPAIRS EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555757December 11, 2013
POWER TRAIN
VIBRATION AT 1500 RPM. STOPS WHEN RPM GO ABOVE 2000 OR LESS THAN 1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555265December 9, 2013
ENGINE
THE ENGINE VIBRATES AND MAKES A NOTICEABLE NOISE WHEN DRIVING SLOW OR WHEN FEATHERING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555336December 9, 2013
ENGINE, POWER TRAIN
I WAS DRIVING UP A HILL WHEN MY VEHICLE STARTED TO LOSE POWER AND HIGH RPMS UPON ACCELERATION. WAS NOT ABLE TO CLIMB HILL SO I PULLED OVER AND TURNED THE CAR OFF. RESTARTED AND MADE IT A SHORT DISTANCE BEFORE IT STOPPED. I WAS FORTUNATE TO GET OUT OF HARM'S WAY PRIOR TO THE CAR GIVING OUT COMPLETELY.THE VEHICLE HAD TO BE TOWED. A MECHANIC TOOK A LOOK AT THE VEHICLE AND EXPLAINED THAT TRANSMISSION AND RADIATOR WERE BOTH RUINED AND WOULD BOTH NEED TO BE REPLACED. HE INDICATED THAT TRANSMISSION FLUID AND RADIATOR FLUID MIXED CAUSING THE MALFUNCTION AND IT ALSO HAS CAUSED THE NEED FOR FLUSHING OF THE ENGINE. I HAVE NOTICED THAT SEVERAL OTHER OWNERS HAVE MADE INTERNET POSTS ABOUT THE SAME PROBLEM. THIS ISSUE SHOULD BE UNDER CONSIDERATION FOR A RECALL BY HONDA AS IT SOUNDS LIKE A COMMON OCCURRENCE THAT IS THE RESULT OF A DESIGN FLAW. IT IS POTENTIALLY VERY DANGEROUS AS THIS HAPPENS WITH NO WARNING AND CAUSES THE VEHICLE TO STOP FUNCTIONING. OBVIOUSLY, THIS WOULD BE VERY DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555371December 9, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555009December 6, 2013
STRUCTURE:BODY, SUSPENSION
THIS VEHICLE HAS HAD A RATTLING/SCRAPING SOUND WHEN GOING OVER ROUGH PAVEMENT GOING FROM THE RIGHT SIDE OF THE DASH THROUGH THE RIGHT DOOR AND DOWN THE RIGHT SIDE TO THE BACK. IT OCCURS IN ALL TEMPERATURES AND DESPITE THE DEALER REGLUING THE FLOOR AND REMOVING 5 LBS OF AIR FROM THE TIRES, THE NOISE CONTINUES. THE DEALER THINKS THAT IT IS AN ISSUE OF FLOOR PANELS RUBBING AGAINST EACH OTHER AND WILL ATTEMPT A REPAIR AGAIN THIS WEEK, BUT IT SOUNDS LIKE ALOT IS LOOSE. CAR WAS BOUGHT NEW AND HAS NOT BEEN IN AN ACCIDENT. THE SCRAPING SOUNDS CONTINUE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554599December 3, 2013
SERVICE BRAKES
I HAVE A 2013 PILOT AND I'M FINDING MY BRAKE PEDAL GOES TO THE FLOOR WHILE STOPPED AT A LIGHT. I HAVE 5,000 MILES ON THE VEHICLE AND I'M BEING TOLD THIS IS NORMAL BY THE DEALERSHIP. MY THINKING IS HAVING A BRAKE PEDAL GOING TO THE FLOOR IS NOT NORMAL FOR ANY VEHICLE. I BELIEVE THE DEALER IS NOT ADDRESSING THE CONCERN AND PUSHING AWAY FROM THE REAL SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554393December 2, 2013
SEATS
THE DRIVER'S SEAT HEATER GOT BURNING HOT, AND IT BURNT THE LEG AT A SPOT, THE INJURY WAS MINOR; WHEN THE HEATER WAS OFF THE PROBLEM DISAPPEARED. I AM NOT USING THE HEATER NOW AS IT IS INTOLERABLY HOT AND MIGHT CREATE FIRE HAZARD. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10554251December 1, 2013
AIR BAGS
NO ACCIDENT AND AIR BAG LIGHT FOR PASSENGER WAS ON AND OFF INTERMITTENTLY AND THEN MOST RECENTLY THE AIR BAG WARNING LIGHT IS PERMANENTLY ON THE DASHBOARD. FROM READING THE COMPLAINTS, IT APPEARS THAT THE SENSOR/ WIRING IS FAULTY AND I'M GOING TO BE STUCK WITH ANOTHER PLANNED OBSOLESCENCE BILL AND MY SAFETY IS IN JEOPARDY UNTIL I AM ABLE TO PAY HONDA FOR THEIR PART AND LABOR. NOW THAT'S AN OFFER ONE CAN'T REFUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553584November 24, 2013
POWER TRAIN
WE HAVE HAD THIS PROBLEM SINCE DAY ONE (JANUARY 18, 2013) WITH OUR 2013 HONDA PILOT EX 4WD. THE PROBLEM IS A NOTICEABLE VIBRATION WHEN THE ENGINE DROPS DOWN FROM HIGH ECO MODE (4 CYLINDERS) TO LOW ECO MODE (3 CYLINDERS - IF I UNDERSTAND THE ECO CYLINDER REDUCTION SYSTEM CORRECTLY). IT IS SMOOTH IN HIGH ECO MODE BUT AS SOON AS IT DROPS DOWN, THE VEHICLE VIBRATES/RUMBLES SIGNIFICANTLY. IT IS MY WIFE'S PRIMARY VEHICLE AND I DO NOT LIKE TO DRIVE IT FOR THAT REASON. I DO NOT HAVE AN INDEPENDENT AUDIBLE VIBRATION ALTHOUGH WHEN IN LOW ECO MODE IT MAKES A SOUND AS WELL AS A VIBRATION WITH THE VIBRATION BEING THE MOST PRONOUNCED. IT IS ODD THAT ONE PART OF THE ECO MODE IS SMOOTH AND THE OTHER PART IS ROUGH. I CAN PREDICT WHEN THE ROUGHNESS WILL OCCUR WHEN TRAVELING ON A RELATIVELY FLAT ROAD WITH GRADUAL INCLINES AND DECLINES. WHEN THE ROAD DECLINES, THE LOW ECO MODE ENGAGES AND THE VIBRATION INITIATES AND CONTINUES UNTIL THE ROAD BEGINS TO INCLINE AT WHICH TIME THE ECO MODE TRANSFERS FROM ITS LOW MODE TO ITS HIGH MODE AND THE VIBRATION STOPS IMMEDIATELY. THE VIBRATION IS SIGNIFICANT ENOUGH AND IS COMPARABLE TO RIDING ON SMOOTH ASPHALT AND THEN THE SURFACE CHANGING ABRUPTLY TO A ROUGH OIL AND CHIP ROAD SURFACE. WE HAD A 2009 HONDA PILOT LX 4WD WITH THE SAME ECO SYSTEM AND THERE WAS NO VIBRATION IN LOW ECO MODE. HAS ANYONE HAD A SUCCESSFUL FIX/REPAIR OF THIS ISSUE? IT IS VERY ANNOYING TO ME AND THIS CANNOT BE NORMAL BY ANY STRETCH OF THE IMAGINATION. IF NOTHING CAN FIX THIS PROBLEM, IS THERE A METHOD TO SHUT OFF THE LOW ECO SYSTEM FROM ACTIVATING BUT STILL HAVE THE HIGH ECO SYSTEM OPERABLE. I WOULD RATHER HAVE A SMOOTH RIDE AND SACRIFICE SOME GAS MILEAGE THAN BE TORMENTED BY THIS VIBRATION. THE VIBRATION IS SO OBVIOUS THAT IT CANNOT BE IGNORED ESPECIALLY IF YOU ARE DRIVING IT. IT VIBRATES IN THE STEERING WHEEL AS WELL AS THE VEHICLE IN GENERAL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553119November 20, 2013
ENGINE
2012 HONDA PILOT TOURING- VEHICLE IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT VARIOUS SPEEDS.THE VIBRATION/SHUTTERING IS BOTH FELT AND HEARD. THE DEALER HAS SAID THIS IS NORMAL WITH THIS ENGINE AND VCM TECHNOLOGY. I HAD A 2005 PILOT WITHOUT THE VCM SYSTEM AND WAS VERY HAPPY, I BOUGHT THIS ONE WITHOUT A TEST DRIVE. HAD I KNOWN THIS PROBLEM EXISTED, I WOULD NOT HAVE PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552896November 19, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552922November 19, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE KEY FOB WOULD NOT FUNCTION WHEN ATTEMPTING TO ACCESS ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot