Honda Pilot Complaints

9,418 consumer complaints on file.

#10552969November 19, 2013
AIR BAGS, ELECTRICAL SYSTEM
THIS INCIDENT HAS HAPPENED ON A FEW OCCASIONS WITH ME DRIVING THE VEHICLE AND ADDITIONALLY WITH MY WIFE DRIVING (SHE DRIVES IT THE MOST). I STARTED THE VEHICLE, PLACED IT IN GEAR AND STARTED TO DRIVE IT UP THE STREET. AS I APPROACHED A TRAFFIC LIGHT, I GLANCED AT THE SPEEDOMETER, AND NOTICED THE MAINTENANCE REQUIRED AND SRS LIGHT ON. THIS PUZZLED ME BECAUSE WE NEVER EXPERIENCED ANY ISSUES WITH THE VEHICLE OTHER THAN REGULAR MAINTENANCE LIGHTS (FILTERS, OIL CHANGE, ETC). I TURNED THE VEHICLE OFF FOR A FEW SECONDS, RESTARTED IT AND THE LIGHT WENT OUT. AFEW WEEKS LATER, IT HAPPENED AGAIN. THE DIFFERENCE WAS THAT THIS TIME I NOTICED IT RIGHT AFTER PUTTING THE VEHICLE IN DRIVE AND DRIVING OFF. THINKING IT HAPPENED BECAUSE OF A POSSIBLE GLITCH IN THE IGNITION, I IMMEDIATELY PULLED OVER AND TURNED THE VEHICLE OFF AND RESTARTED IT. JUST LIKE THE FIRST TIME, THE LIGHT DIDN'T COME BACK ON. THE 3RD TIME IT HAPPENED, IT REMAINED ON THE ENTIRE TIME I DROVE AND TO AND FROM THE GROCERY STORE. NOW, IT PRETTY MUCH DOES IT INTERMITTENTLY - CYCLING INTERMITTENT TO STEADY AT VARIOUS TIMES. AFTER SEARCHING ONLINE FOR RECALLS, I READ SEVERAL COMPLAINTS FROM DRIVERS IN VARIOUS STATES (USA), THEY ARE EXPERIENCING THE SAME PROBLEM AND HAVE VOICED IT TO HONDA BUT THEY HAVEN'T ISSUED A RECALL; THUS STATING THAT THE AIRBAG MAY NOT DEPLOY DURING AN ACCIDENT AND THEY ARE NOT RESPONSIBLE. INSTEAD HONDA DEALERS ARE WILLING TO CHARGE APPROX. $120 FOR DIAGNOSTICS AND $300+ FOR REPAIR - WHICH IS ENTIRELY UNFAIR TO US CONSUMERS. HOWEVER HONDA, ISSUED A RECALL ON THE 2005 HONDA ODYSSEY WHICH HAD VERY SIMILAR (IF NOT EXACT) PROBLEMS WITH ITS SRS. HONDA IS AWARE OF THIS ISSUE AND DOESN'T SEEM TO CARE ABOUT THE SAFETY OF THE MOTORISTS. THIS IS CLEARLY A SAFETY ISSUE AND NEED TO BE RECALLED ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552366November 18, 2013
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
LETTER FROM CONSTITUENT REGARDING HONDA'S 2013 PILOT RECALL (NHTSA RECALL 13V-382/CAMPAIGN#JB5/SERVICE BULLETIN #13-075); HE HAS BEEN UNABLE TO CORRECT THE PROBLEM FROM AMERICAN HONDA MOTOR CO. OR UNIVERSITY MOTORS; REQUESTING ASSISTANCE FROM NHTSA. *SMD THE CONSUMER STATED HE WOULD LIKE TO HAVE THE LONG BLOCK AND SHORT BLOCK REPLACED. HE STATED HE TALKED TO THREE DIFFERENT AUTOMOTIVE MECHANICS, AND IT WAS IN THEIR OPINION THAT REPLACING ONLY THE SHORT BLOCK OF THE ENGINE WAS NOT A TRUSTWORTHY FIX. THE SHORT BLOCK REPAIR PERFORMED UNDER NON-FACTORY CONDITIONS, WHICH COULD LEAD TO CONTAMINATION OF THE ENGINE, THAT WOULD CAUSE SERIOUS ISSUES AND ENGINE FAILURE IN THE FUTURE. THE CONSUMER STATED THE DEALER WOULD NOT RETURN HIS CALLS. ALSO, THE CONSUMER WAS NOT GETTING THE PROPER GAS MILEAGE AS ADVERTISED. THE VEHICLE WAS RATED BETWEEN 16 AND 17 MPG, AND HE WAS GETTING 13 MPG. THE VEHICLE ROLLED BACKWARD ON A SLIGHT INCLINE, WHILE IN DRIVE, THERE WAS A VIBRATION/SHUDDER COMING THROUGH THE VEHICLE, WHEN MAINTAINING A CONSTANT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552385November 15, 2013
SEATS
WE ARE ORIGINAL OWNERS OF THIS 2006 PILOT EX-L AND ARE EXPERIENCING DANGEROUSLY HOT CONDITIONS WITH THE DRIVERS SEAT. ON HIGH SETTING IT IS UNBEARABLE AND SEEMS MUCH HOTTER ON THE LEFT SIDE BASE PORTION. ON LOW SETTING IT IS MUCH HOTTER THAN NORMAL ALSO. I HAVE NOTICED A SLIGHT ELECTRICAL SMELL AND AM VERY CONCERNED. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552518November 15, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I HAVE A 2013 HONDA PILOT, LESS THAN 1 MONTH SINCE PURCHASE. AT SPEEDS FROM 20 MPH TO 70 MPH MY ENGINE AND CAR WILL, VIBRATE, SHUDDER. THERE IS ALSO A LOW FREQUENCY NOISE THAT SEEMS TO VIBRATE IN MY EAR WHICH IS ALSO QUITE A DISTRACTION. IT SEEMS TO HAPPEN MOST WHEN I AM ON A FLAT OR SLIGHT INCLINE. THE ONLY WAY TO GET IT TO STOP IS TO EITHER SPEED UP OR LET OFF THE GAS. THIS IS VERY DISTRACTING WHILE DRIVING AT HIGHWAY SPEEDS, AND VERY FRUSTRATING SINCE IT IS A NEW VEHICLE. I HAVE TAKEN IT BACK TO THE HONDA DEALERSHIP AND THEY SAID THAT THEY FEEL THE PROBLEM, BUT THEY SAID THAT AMERICAN HONDA STATES THAT THIS IS NORMAL FOR THIS VEHICLE. I DO NOT UNDERSTAND HOW THIS COULD BE NORMAL. A ROUGH FEELING, VIBRATING CABIN AND SHUDDERING ENGINE IS NOT A NORMAL OPERATING CAR. IT FEELS LIKE SOMETHING WILL BREAK OR COME LOOSE, WHICH MAKES ME VERY NERVOUS AS MY CHILDREN COMMUTE WITH ME EVERY DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551914November 12, 2013
VEHICLE SPEED CONTROL
VIBRATION NOISE/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551937November 12, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE HE WAS AT STOP THE VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE TRAVELING 60 MPH. THE IMPACT PUSHED THE CONTACT'S VEHICLE FORWARD, CAUSING THE CONTACT TO CRASH INTO A BRICK WALL AND THEN A TREE. THE FRONT AND SIDE AIR BAGS ALL FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, BACK, LEFT SIDE OF THE BODY AND THE LEFT LEG. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO THE HEAD, FACE AND LEGS. A REAR PASSENGER SUFFERED INJURIES TO THE BACK, LEFT LEG AND FRACTURED RIBS AND A SECOND REAR PASSENGER SUFFERED TWO FRACTURED RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10551983November 12, 2013
SERVICE BRAKES
PURCHASED A 2011 CERTIFIED USED HONDA PILOT IN JUNE 2013, 20,200 MILES, AFTER READING REVIEWS STATING THE RELIABILITY. WITHIN A COUPLE OF MONTHS, NOTICES A VIBRATION WHEN BRAKING. HONDA SERVICE STATION SAID THE ROTORS ARE WARPED AND RECOMMENDED RESURFACING AND NEW BRAKE PADS, BUT THAT THE WARRANTY WOULDN'T COVER THE COST. CALLED HONDA AND THEY VERIFIED THE PROBLEM WASN'T COVERED BY WARRANTY - NORMAL WEAR AND TEAR. SHORTLY AFTER, THE VEHICLE BEGAN PULLING WITH EVERY BUMP IN THE ROAD. IN ADDITION, THE TRANSMISSION BEGAN SLIPPING, JERKING, AND JUMPING INTO HIGHER GEAR WHEN COASTING TO A STOP. TOOK THE VEHICLE BACK TO THE HONDA SERVICE STATION AND WAS TOLD THAT IN ADDITION TO THE ROTOR ISSUE, THE TIRES WERE UNEVENLY WORN AND SHOULD BE REPLACED (24,000 MILES). THEY RECOMMENDED HAVING AN ALIGNMENT. WAS ALSO TOLD THERE IS NOTHING WRONG WITH THE TRANSMISSION, WHICH CLEARLY ISN'T THE CASE. TOOK THE VEHICLE TO A LOCAL SERVICE STATION FOR ALIGNMENT, TIRE ROTATION, AND BALANCE AND WAS TOLD THE ALIGNMENT AND BALANCE WERE ONLY SLIGHTLY OFF AND HAVING THEM DONE DIDN'T CORRECT THE PROBLEM. THEY ALSO STATED THE ROTORS SHOULD BE COVERED BY WARRANTY BECAUSE THERE WAS NO REASON FOR THEM TO WARPED AT SUCH A LOW MILEAGE. BETWEEN THE TRANSMISSION AND SUSPENSION PROBLEMS THE VEHICLE FEELS UNSAFE TO DRIVE. I'M VERY UNCOMFORTABLE DRIVING IT EVEN ON A SHORT HIGHWAY TRIP. A VERY EXPENSIVE, UNRELIABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551656November 10, 2013
SEATS, STRUCTURE:BODY
DURING NORMAL ACCELERATION FROM STOP I FELT MY DRIVER'S SIDE SEAT SNAP AND GIVE ALLOWING MY BODY TO LEAN BACK AND TO THE RIGHT. VISUAL INSPECTION UNDER SEAT SHOW FATIGUED METAL BRACKET AT FORWARD OUTBOUND POSITION OF SEAT BASE/BRACKET JUST ABOVE RAILS. I WOULD ASSUME INTEGRITY/SAFETY OF SEAT IS COMPROMISED. I ALSO BELIEVE THAT THIS SHOULD NOT HAPPEN DURING NORMAL ACCELERATION/USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551547November 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED, THAT THE BRAKES WOULD SHUTTER AND THAT THERE WAS A VIBRATION ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE RE-FINISHED. THE REPAIR WAS MADE HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN REPLACED THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551349November 7, 2013
ENGINE, POWER TRAIN
VIBRATION, HUMMING NOISE WHILE IN ECO MODE. AT SLOWER SPEEDS WHILE FEATHER GAS, ECO CAN SOMETIMES SEEMS TO GET CONFUSED ABRUPTLY TURN OFF CAUSING A JOLT LIKE FEELING. AT TIMES, ECO SEEMS CONFUSED WHETHER TO FIRE ON 2, 4, OR 6 CYLINDERS AND CAN BECOME IN ALMOST WHAT I CALL AN ARRHYTHMIA TYPE FEELING, WITH THE VIBRATION JUMPING AROUND UNTIL IT FINDS WHAT IT WANTS TO DO. NOTICED THE ISSUE SINCE I DROVE IT OFF THE LOT. AS EXPECTED, DEALER SAYS THEY CAN'T FIND ANY ISSUE. VIBRATION CAN BE SO BAD THAT I SOMETIMES THINK IT IS THE ROAD, BUT IT IS NOT. WOULD DUMP CAR BUT WOULD LOOSE MONEY. VERY UNFORTUNATE AND WILL NOT BE BUYING A HONDA AGAIN. IF YOU ARE LOOKING INTO ONE, PLEASE BE SURE TO TEST DRIVE AT ALL SPEEDS, ESPECIALLY CRUISING AT SLOW AND FASTER SPEEDS. CRUISING AND FEATHERING THE GAS IS WHEN YOU NOTICE IT MOST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550914November 5, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND THE VSA WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550904November 4, 2013
ENGINE
OVERHEATS WHEN DRIVING LESS THAN 30 MILES. I CHANGED THE RADIATOR AND THE THERMOSTAT. NOW, THE HONDA STOPPED WORKING ON THE HIGHWAY IN THE MIDDLE OF THE NIGHT. REPAIR MAN SAID THAT THE HEAD GASKET NEEDS TO BE REPLACED FOR $5,000!!! HONDA NEEDS A RECALL! I GOOGLED THE PROBLEM AND OTHER CONSUMERS ARE HAVING THE SAME ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550734November 4, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10550738November 4, 2013
STEERING, ENGINE
MY HONDA PILOT STALLED WITHOUT ANY WARNING AND WITHOUT ANY ENGINE LIGHTS APPEARING WHILE DRIVING ON TWO WAY SIDE ROADS AND ENTERING A HIGHWAY. EMERGENCY BRAKE RELEASE HANDLE WAS NOT WORKING OR RELEASING THE BRAKE APPROPRIATELY SAME DAY. HONDA CAN'T REPLICATE THE ISSUE SO THEY SAY THE CAR IS TO GO WITH ME. NO EXPLANATION FOR INCIDENT. MANUFACTURER HAD THEM PUT SOMETHING IN THE COMPUTER TO READ 15 SECOND PRIOR TO AND AFTER A STALL. THIS IS AN UNSAFE VEHICLE TO DRIVE FOR ME, MY FAMILY AND ANYONE AROUND ME IF IT IS UNDIAGNOSED AND UNEXPECTED. POWER STEERING AND BRAKES LOST SO RISKS ARE HIGH. I RUN THE RISK OF CAUSING AN ACCIDENT, INJURY, AND/OR DEATH TO ANYONE IN THE CAR OR OTHERS. I FILED A COMPLAINT WITH HONDA, [XXX] CASE # [XXX] WITHOUT RESOLUTION AND WASTOLD TO PICK THE CAR UP FROM THE DEALERSHIP OR I BE CHARGED A FEE. THE CAR WAS AT BERNARDI HONDA IN NATICK AND THEY DID ALL THEY COULD TO REPLICATE AND WORK WITH HONDA, I WAS TOLD BY THEM TO PICK THE CAR UP OR BE CHARGED A FEE. THEY ARE AWARE THAT THE MANUFACTURER IS INVOLVED. I WENT TO PICK THE CAR UP ON SATURDAY NOVEMBER 2, AND DISCOVERED THE EMERGENCY BRAKE RELEASE CORD IS STILL BROKEN AND THERE WERE SCRATCHES ON MY CAR. I LEFT IT THERE SO THEY COULD ORDER PARTS AND FIX SCRATCHES. PLEASE ASSIST IF ABLE. I READ ABOUT TWO RECALLS BY HONDA FOR THE PILOT AND ODYSSEY REGARDING UNEXPECTED BRAKING AND HOW YOU ASSISTED! THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550882November 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER HAD A CONCUSSION, AND HIS CHILD'S ELBOW AND KNEE WERE INJURED. THE VEHICLE WAS DESTROYED AND IT WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10550679November 3, 2013
SEATS
THE DRIVER'S SEAT FRAME SHEARED OFF ON THE FRONT BAR, LEFT SIDE. THE SEAT IS NO LONGER ATTACHED TO THE VEHICLE FRAME. IF AN ACCIDENT OCCURS, I FEAR WHAT WILL HAPPEN. THERE WAS NO OUTSIDE INFLUENTIAL CAUSAL EFFECT FOR THIS TO HAPPEN, IT JUST BROKE. THE SEAT ROCKS BACK AND FORTH WHILE DRIVING, A HUGE SAFETY CONCERN. THIS SEEMS TO PROBLEMATIC AMONG 2003 - 2006 HONDA PILOTS. HONDA NEEDS TO DO A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550605November 2, 2013
POWER TRAIN, ENGINE
WHILE DRIVING ALONG A RURAL 2 LANE HIGHWAY WITH NO ONE BEHIND ME, THE TRANSMISSION APPEARED TO SLIP AND THE ENGINE RPM WENT WAY UP. THE TRUCK SLOWED DOWN. THIS LASTED 3 OR 4 SECONDS AND THEN WENT BACK TO NORMAL. IN A FEW MINUTES, I STOPPED AT THE LIGHT ENTERING THE VILLAGE OF SARANAC LAKE, NY. THE 2005 HONDA PILOT STOPPED RUNNING. I TRIED TO RESTART AND NOTHING HAPPENED AT ALL. I PUT MY FLASHERS ON AND OPENED THE HOOD. I SAW A LIQUID THAT LOOKED LIKE CHOCOLATE MILK LEAKING UNDER THE ENGINE. AFTER IT WAS TOWED TO A GARAGE, THE MECHANIC SAID HE THOUGHT THE RADIATOR LEAKED AND ALLOWED THE ANTIFREEZE TO MIX WITH THE TRANSMISSION FLUID. THE TRUCK WOULD NEED A NEW RADIATOR AND MAYBE A NEW TRANS AND OR ENGINE. IF SOMEONE HAD BEEN BEHIND ME WHEN THIS HAPPENED, IT COULD HAVE CAUSED AN ACCIDENT BECAUSE IT CAUSED THE VEHICLE TO SLOW DOWN AND THE BRAKE LIGHTS DID NOT COME ON. I READ THAT OVER 1 MILLION 2003 AND 2004 HONDA PILOTS WERE RECALLED FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550645November 2, 2013
POWER TRAIN
PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550335October 31, 2013
ENGINE AND ENGINE COOLING, POWER TRAIN
TRANSMISSION COOLER LINE INSIDE RADIATOR FAILED COMMINGLED FLUIDS AND CAUSING TRANSMISSION TO MALFUNCTION. LOSS OF ABILITY TO DRIVE/MOVE VEHICLE WHILE IN MIDDLE OF MULTI-LANE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550008October 29, 2013
SUSPENSION
I HAVE HAD MY 2011 HONDA PILOT AT THE DEALERSHIP (GREG MAY HONDA IN WACO, TEXAS) 5 TIMES FOR SUSPENSION PROBLEMS AND THEY YET HAVE FOUND THE PROBLEM. IT IS MAKING BOTTOMING OUT SOUNDS ON WHITE ROCK ROADS THAT CAN BE HEARD AND FELT THROUGH THE FLOOR. ALMOST TO THE POINT OF JARRING PASSENGERS. I HAVE HAD BOTH REAR TRAILING ARMS REPLACED AT WHICH DID NOT FIX THE PROBLEM. I SUGGESTED TO THEM MAYBE SHOCKS. BUT THEY REFUSED TO REPLACE THEM. I AM AT MY WHITS END WITH THIS PROBLEM. I FEAR THAT EVENTUALLY SOMETHING IS GOING TO BREAK AND CAUSE AN ACCIDENT. THE TRAILING ARMS BOLTS ARE MADE OF RUBBER WHICH DOES NOT LOOK SAFE TO ME. I JUST PURCHASED THIS VEHICLE IN JULY AND HAVE HAD PROBLEMS EVER SINCE THEN. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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