Honda Pilot Complaints

9,418 consumer complaints on file.

#10565583February 24, 2014
STRUCTURE:BODY, SEAT BELTS, EXTERIOR LIGHTING
I WAS DRIVING AND A CAR WENT AROUND ME ON THE ROAD. IT HAD JUST STARTED FREEZING RAIN, AND WHEN SHE WENT AROUND ME SHE LOST CONTROL OF HER CAR AND HIT THE CONCRETE WALL ON THE RIGHT SIDE OF ROADWAY, AND I WAS ON LEFT LANE, GOING ABOUT 40 MPH AND ONCE SHE HIT THE WALL IT SLUNG HER RIGHT IN FRONT OF ME AND I T-BONED HER. SHE WAS SENT TO HOSPITAL IN AMBULANCE, AND MY DAUGHTER AND I WENT TO HOSPITAL WITH MY HUSBAND. HER CAR WAS TOTALED AND MINE HAD ABOUT $6K IN DAMAGE MOSTLY TO FRONT. MY SEAT BELT DID NOT WORK AND IT SHOWED MY AIRBAGS WENT OFF WHICH THEY DID NOT.WHEN I TOOK MY CAR IN TO GET IT FIXED THEY INFORMED ME MY AIRBAGS SHOULD HAVE DEPLOYED, AND IT WAS NOT SAFE TO DRIVE MY CAR, B/C THEY HAD MALFUNCTIONED AND COULD GO OFF AT ANY TIME. I HAD MY CAR FIXED AND A FEW DAYS LATER I GOT A RECALL NOTICE IN MAIL ABOUT MY AIRBAGS. NOTED THAT MY CAR IS 5 YEARS OLD, WHY AM I JUST GETTING A NOTICE AFTER I HAD A WRECK AND THEY DID NOT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10565680February 24, 2014
POWER TRAIN
WHEN SHIFTING FROM PARK TO DRIVE, VEHICLE EMITTED AUDIBLE NOISE FROM WITHIN CABIN AND OUTSIDE THAT SOUNDED LIKE A CLUSTER OF FAST METALLIC CLAPPING/SNAPPING NOISES. THE NOISE WAS ACCOMPANIED AND FOLLOWED BY AN OBSERVED SHAKE AND HESITATION TO ENGAGE THE VEHICLE. EVENTUALLY, THE MOTION TO TRANSITION INTO A ZERO GAS COASTING SPEED, WAS ACCOMPANIED BY A LURCH TO VEHICLES DEFAULT DRIVE WHEN PULLING OUT OF A DRIVEWAY. THE FIRST NOTICEABLE INCIDENT OF THIS BEHAVIOR WAS EXPERIENCED IN THE NOVEMBER 2013 TIME FRAME, WHILE IN A DRIVE-THRU AT A RESTAURANT, WHEN SHIFTING FROM PARK TO DRIVE, AND AFTER ORDERING, THE VEHICLE LURCHED FORWARD WHILE PERFORMING THIS TRANSMISSION SHIFT. THE VEHICLE IS WITH THE DEALER FOR A REPEAT SERVICE CALL TO OBSERVE THIS PATTERN OF SHIFT CHANGE BEHAVIOR. THERE MAY HAVE BEEN A FEW MORE INCIDENTS OF THIS HAPPENING, BUT THESE TWO ARE THE MOST NOTICEABLE THAT CAN BE RECOLLECTED AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565487February 23, 2014
ELECTRICAL SYSTEM, ENGINE
VEHICLE PURCHASED NEW IN 2011. NO ISSUES UNTIL MID 2012. WHEN ATTEMPTING TO START CAR, THE STARTING SEQUENCE WORKS BUT ENGINE DOES NOT TURNOVER. THE STARTER CLICKS, BUT NOTHING ELSE HAPPENS. THE FIRST TIME THIS HAPPENED, CAR HAD TO BE JUMPSTARTED TO GET STARTED. BATTERY TEST WAS CONDUCTED WITH NO ISSUES. THE SECOND, THIRD AND FOURTH TIMES IT HAPPENED, THE CAR EVENTUALLY STATED WITH NO ISSUE. THE VEHICLE IS LOCATED IN SOUTHERN CA, SO COLD WEATHER IS NOT A FACTOR. BATTERY CHECKS EACH TIME INDICATE NO ISSUE WITH THE BATTERY. MOST RECENT TIME, ON 2/23/14, SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565534February 23, 2014
SEATS, ELECTRICAL SYSTEM
SEAT HEATER WAS USED ON DRIVERS SIDE. . GOT VERY HOT, SMELL SMOKED, LEG HAD SUPERFICIAL BURN. SMELL PLASTIC BURNING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10565405February 22, 2014
ELECTRICAL SYSTEM
VEHICLE BATTERY INDICATOR ILLUMINATED AND CAR DIED. REPAIR SHOP ATTEMPTED TO JUMP START THE VEHICLE AND SMOKE AND BURNING SMELL CAME FROM DASHBOARD. VEHICLE TOWED TO DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565259February 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND LOSE POWER BEFORE RESPONDING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSIS WAS DETERMINED. NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS CAUSED BY THE MOTOR MOUNTS, WHICH THE DEALER ADVISED WAS NORMAL. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565157February 20, 2014
STEERING
BEGAN TO NOTICE SIGNIFICANT CLOCKWISE-COUNTERCLOCKWISE VIBRATION IN STEERING WHEEL WHEN DRIVING SPOUSE'S CAR. ATTEMPTED TO SOLVE PROBLEM BY HAVING TIRES CHECKED AND BALANCED; NO DEFECTS WERE IDENTIFIED AND REBALANCING DIDN'T SOLVE PROBLEM. WHEN UNSUCCESSFUL, TOOK TO SECOND FACILITY AND HAD TIRES BALANCED AGAIN WITHOUT RESOLUTION OF PROBLEM. TOOK CAR TO DEALERSHIP, WHO BALANCED THE TIRES A THIRD TIME, WITH NOT RESOLUTION OF PROBLEM. PROBLEM CONTINUES EVEN AFTER REPLACING ALL TIRES, AND WHEEL ALIGNMENT. AFTER RESEARCHING ISSUE ON THE INTERNET, IT APPEARS AS THOUGH THIS IS A COMMON COMPLAINT WITH HONDA PILOT CARS FOR MULTIPLE YEARS, AND THAT HONDA HAS NOT ISSUED ANY TECHNICAL ADVISE ON HOW DEALERS CAN FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565051February 19, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564741February 18, 2014
ENGINE
I HAVE HAD THIS PILOT FOR A YEAR AND ITS PERFORMANCE HAS BEEN GOING DOWNHILL. WHEN THE ECO ENGAGES, THE CAR STARTS TO SHUDDER AND SOUND LIKE IT IS GOING TO STALL. I NEED TO PRESS ON THE GAS TO GET THE CAR GOING AGAIN. THIS HAPPENS AT ANY MPH AS IT OCCURS WHEN THE ECO LIGHT TURNS ON. THE DEALERSHIP IS AWARE OF THIS ISSUE AND STATES ITS A FLAW OF THE 2013 PILOT AND CANNOT BE FIXED. THEY ALSO CALL IT NORMAL. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DO NOT CONSIDER IT NORMAL FOR THE CAR I AM DRIVING TO SOUND LIKE IT IS GOING TO TURN OFF. PIAZZA HONDA OF LIMERICK STATES THEY CAN HOOK THIS CAR UP TO A COMPUTER TO ENSURE THAT THERE IS NO PROBLEM BUT TOLD ME OVER THE PHONE THAT IT WAS A KNOW ISSUE, BASICALLY TELLING ME I AM WASTING MY TIME. THIS ISSUE SHOULD BE FIXED, OR RECALLED AS IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564783February 18, 2014
POWER TRAIN
VEHICLE SHUDDERS/VIBRATES WHEN VCM (ECO) ENGAGES/DISENGAGES. SHUDDERING/VIBRATING IS VERY PRONOUNCED. TRANSMISSION 'CLUNKS' DURING ENGAGE/DISENGAGE OF VCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564144February 12, 2014
ENGINE, POWER TRAIN
LIKE SO VERY MANY OTHER HONDA PILOT OWNERS OF THE TIMEFRAME, I HAVE EXPERIENCED A TRANSMISSION LEAK AND FAILURE FROM A RADIATOR FAILURE - AND THOUGH HONDA HAD SETTLED A CLASS-ACTION SUIT ABOUT THESE PROBLEMS WITH A MINOR WARRANTY EXTENSION... MY FAILURE, OF COURSE, HAPPENED SHORTLY AFTER THAT EXTENSION. I AM OUT NEARLY $5,000 AND NEARLY GOT KILLED WHEN MY CAR DIED BECAUSE HONDA HAS FAILED TO PROPERLY RECALL THESE TRANSMISSIONS. SHAME ON HONDA - AND SHAME ON YOU FOR NOT HOLDING THEM TO TASK EVEN AFTER THEY SETTLED A LAWSUIT (WITH SUCH A LAME AND STILL UNSAFE RESPONSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563777February 10, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE SHUTTERS TERRIBLE AT CERTAIN SPEEDS/RPM. HAVE TO ADJUST ACCELERATION TO GET IT TO STOP. HUGE SAFETY ISSUE. NOT NORMAL OPERATION FOR A NEW VEHICLE. IT'S CRIMINAL THAT HONDA CLAIMS ITS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563568February 9, 2014
POWER TRAIN, ENGINE
I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563599February 9, 2014
POWER TRAIN
MAKES LOUD NOISE AND RATTLING WHILE ACCELERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563141February 5, 2014
VEHICLE SPEED CONTROL
ACCELERATOR PEDAL STICKS. HAS STUCK SINCE IT WAS BOUGHT FROM DEALER. WAS TAKEN TO DEAL TO GET FIXED, BUT DEALER CLAIMED IT DID NOT FIND ANYTHING. HAVE SINCE FOUND OUT THIS IS A WELL KNOWN ABOUT ISSUE. HTTP://WWW.PILOTEERS.ORG/FORUMS/14-PROBLEMS/10677-04-STICKY-ACCELERATOR-PEDAL.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562969February 4, 2014
AIR BAGS
AIR BAG WARNING LIGHT ILLUMINATED WHEN CAR WAS STARTED. BROUGHT IT TO THE DEALERSHIP AND THEY TOLD ME BOTH FRONT IMPACT SENSORS WERE NO LONGER FUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562967February 4, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
RADIATOR FAILED CAUSING THE TRANSMISSION FLUID TO MIX WITH THE COOLANT. MY WIFE WAS STRANDED WITH MY FOUR CHILDREN. WE HAD THE RADIATOR CHANGED AND COOLANT AND TRANSMISSION FLUID FLUSHED. THE TRANSMISSION HAS NOT FUNCTIONED PROPERLY SINCE THE PROBLEM HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562732February 3, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON THREE SEPARATE OCCASIONS OVER A TWO-DAY PERIOD, THE VEHICLE MOMENTARILY BRAKE HARD WHEN VERY LIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VSA (VEHICLE STABILITY ASSIST) WARNING LIGHT CAME ON WHEN THIS OCCURRED BUT DID NOT STAY ILLUMINATED AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. THESE INCIDENTS OCCURRED DECEMBER 23RD AND 24TH, 2013, AND THE TEMPERATURE WAS APPROXIMATELY 20-30 DEGREES. NO INJURIES OCCURRED, BUT THANKFULLY NO OTHER VEHICLES WERE BEHIND US WHEN IT HAPPENED. THIS SOUNDS LIKE THE SAME ISSUE THAT THE 2005 HONDA PILOTS WERE RECALLED FOR, HOWEVER, THE LOCAL HONDA DEALERSHIP WILL NOT INCLUDE MY MODEL IN THE RECALL AND WILL THEREFORE CHARGE ME FOR ANY FIX THAT MIGHT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562497February 1, 2014
STEERING, SUSPENSION, WHEELS
VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562112January 29, 2014
SEATS
DRIVERS SIDE HEATED LEATHER SEAT GETS UNBEARABLY HOT UNDER RIGHT LEG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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