Honda Pilot Complaints

1,017 consumer complaints on file.

#11758063August 19, 2026
SEAT BELTS
The second-row seat belt sensor chimes persistently whenever the seat is occupied although the seat belt is buckled properly. Currently the only seat belt affected is the one directly behind the front passenger seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757958August 19, 2026
SEAT BELTS, SEATS
Rear 2nd row seats give false warning when the kids car seats are buckled but constantly give warning that seat belts are not buckled properly. Haven’t received any recall & dealer won’t fix the issue under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757895August 19, 2026
ENGINE
My Ac went out and upon taking it to the dealership, it was determined that my clutch and coil are melted into my compressor. They ordered the part but there were over 1,000 other dealerships that put in an order for the same part so I was told it could take over two months to get this sort in. They also said this was highly abnormal and it normal wear and tear so it definitely feels like a malfunction of the equipment Honda has that should be considered a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757842August 19, 2026
ENGINE
I had a connecting rod bearing failure. Thjs failure is exactly the same as the issue being investigated by NHTSA currently for modek year 2020 Honda Pilots. My car had 93k miles on it at the time of failure although I complained to my dealer as far back as September 2022 of hearing engine knock occasionally. The repair cost me $8700 not to mention the loss of my car for 10 days. The incident happened when I was on a family vacation and I had to have the car repaired at a dealer 200 miles away. I went to Honda America seeking some assistance given their current recall per bulletin 24-001, even though my car was beyond the model year range. The failure was exactly the same as that described in the bulletin. I have a record of oil changes on my car for the last 4 years. I typically change oil at 5000 mile intervals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757830August 18, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
My 2022 Honda Pilot developed an intermittent failure of the multipurpose forward camera used by the Honda Sensing system. Multiple dashboard warnings appeared simultaneously, including Adaptive Cruise Control (ACC), Lane Keeping Assist (LKAS), Collision Mitigation Braking System, Road Departure Mitigation, Auto High Beam, Blind Spot Information, and a Brake System warning. The vehicle’s normal brakes continued to function, but the affected driver-assistance and collision-avoidance features became unavailable. A Honda dealership diagnosed DTC U3000-49, documented as an internal failure of the multipurpose camera, and recommended replacement and aiming/calibration of the camera. The quoted repair cost was $2,356.95 plus tax. The failure is intermittent. On one occasion, all warning lights disappeared after starting the vehicle and the Honda Sensing safety features operated normally. After the vehicle was shut off and restarted, the warnings returned and the safety features were again unavailable. Honda declined my request for goodwill assistance and advised that this is not considered a known camera problem. I am reporting this because failure of a single camera disables multiple collision-avoidance and driver-assistance safety systems. I am concerned that other 2022 Honda Pilot owners may experience the same U3000-49 multipurpose-camera failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757706August 18, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On 05/01/2026 the battery failed and the car needed to be jumped and immediately driven to a dealership for battery replacement. The battery would not hold a charge. On 8/15/2026 the A/C went out and upon a diagnostic service appointment at the dealership on 8/17/2026 it was determined that the compressor suffered a catastrophic failure and melted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757688August 18, 2026
UNKNOWN OR OTHER
1. What component or system failed or malfunctioned and is it available for inspection upon request? The Air Conditioning (A/C) compressor seized completely, causing the A/C compressor clutch to overheat and melt. Yes, the vehicle and the failed components are available for inspection upon request.2. How was your safety or the safety of others put at risk? A completely seized A/C compressor pulley creates a severe mechanical hazard while driving. Because the compressor is driven by the engine's serpentine belt, a locked pulley can cause the belt to melt, snap, or throw off entirely while the vehicle is in motion. If the belt fails, it results in an immediate loss of power steering assist, loss of alternator charging, and engine overheating. This creates an abrupt, catastrophic loss of vehicle control on the road, putting my family and other drivers at extreme risk. Furthermore, dealership staff dangerously misinformed us that the vehicle was "safe to drive" despite this critical failure.3. Has the problem been reproduced or confirmed by a dealer or independent service center?Yes. The problem was officially diagnosed and confirmed by a local authorized Honda dealership service center (8/17/26).4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the vehicle was inspected, and the failure was documented by an authorized Honda dealership representative. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The primary symptom was a sudden failure of the air conditioning system to blow cold air (afternoon of 8/14/26).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757643August 18, 2026
SEAT BELTS, SEATS
the seatbelt alarm on the passenger side middle row seat keeps beeping and flashing the seatbelt warning despite the passenger being bucked in. The dealer says the belt is covered under warrant but the buckle is not. The sensor in the buckle is supposedly the issue. Its a system... Am I supposed to tie my kid in with just the strap? The constant alarming while driving is a distraction. Failure to address is going to result in people not buckling into the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757583August 18, 2026
SEAT BELTS
the right rear seat safety belt warning keeps going off as if the passenger does not have the seat belt fastened although they do have it fastened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757552August 17, 2026
ENGINE
I am reporting a catastrophic engine failure involving my 2021 Honda Pilot equipped with the 3.5L V6 engine. The vehicle has approximately 77,000 miles. The vehicle developed an engine rattling noise followed by complete engine failure and loss of motive power. I had the vehicle transported to an authorized Honda dealership for diagnosis. Following inspection and engine teardown, the Honda dealer documented a hole in the front side of the short block, a large amount of metal debris in the oil pan, and the cylinder #3 connecting rod broken in half. The dealer concluded that the engine experienced catastrophic internal failure with widespread metal contamination throughout the lower and upper engine components. Due to the extent of the damage, the Honda dealer recommended replacement of the short-block assembly, both complete cylinder heads, fuel injectors and associated components. The estimated engine repair alone is approximately $20,275. I am concerned that this failure may represent a safety-related engine defect because catastrophic connecting-rod failure can result in sudden loss of motive power. Honda has previously recalled certain vehicles equipped with 3.5L V6 engines for connecting-rod-bearing failures that can cause engine damage, engine failure and loss of motive power. My 2021 Pilot is not currently included in that recall population. I am not asserting that the cause of my engine failure has been established as identical to the existing recall defect. However, given the catastrophic connecting-rod failure documented by an authorized Honda dealer, I am requesting that NHTSA review this incident and determine whether it may be related to the broader pattern of connecting-rod/engine failures involving Honda 3.5L V6 engines, including vehicles outside the existing recall population.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757450August 17, 2026
SEAT BELTS
The contact owns a 2026 Honda Pilot. The contact stated that while the vehicle was parked and placing a child inside the safety seat, the rear passenger’s side seat belt was loose, and the locking mechanism failed to perform normally and became inoperable. No warning lights were illuminated. The failure had occurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757383August 17, 2026
VEHICLE SPEED CONTROL
I am submitting a formal vehicle safety complaint regarding a persistent and hazardous malfunction that has been present since the day I purchased my vehicle. Below are the required details: 1. Component or System Failure The issue appears to involve the drivetrain or transmission engagement system. From the moment I purchased the vehicle—when it had only 17 miles—the vehicle has consistently hesitated for several seconds before engaging when shifting from Park to Drive, Reverse to Drive, or when attempting to accelerate while already in Drive. This hesitation continues now at nearly 6,000 miles. The affected components are available for inspection upon request. 2. Safety Risk This malfunction places my safety and the safety of others at risk. The delay in acceleration has caused dangerous situations, including the vehicle nearly rolling toward me, other drivers reacting aggressively, and traffic hazards due to the vehicle failing to take off promptly. The hesitation creates unpredictable vehicle behavior that could lead to injury or collision. 3. Reproduction or Confirmation of the Problem The problem has been present since purchase and occurs frequently during normal operation. It has not yet been formally diagnosed or confirmed by a dealer or independent service center, but it is easily reproducible. 4. Inspection Status The vehicle and its components have not yet been inspected by the manufacturer, police, insurance representatives, or any other authority. 5. Warning Lamps or Symptoms There were no warning lamps, messages, or alerts prior to the failure. The symptoms began immediately upon ownership and have continued without any prior indication from the vehicle. Given that this issue has existed since 17 miles and now persists at nearly 6,000 miles, I request that NHTSA investigate this matter due to the ongoing safety concerns and the potential risk to myself and other road users.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757250August 16, 2026
STEERING, LANE DEPARTURE: ASSIST
during a routine trip thru the [XXX]/[XXX] section of [XXX] our 2025 Honda Pilot suddenly lost power steering capability, we could hardly control the vehicle and had to manage an exist to a side street. We received a message on the dash board of a lost of power steering assistance and to notify the dealer. We shut the car off, restarted and gained control of the vehicle less the lane departure feature. At this time we made an appointment with Fred Beans in Abington for service, we have lost confidence in the vehicles safety after this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756979August 14, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
my vehicle since the first week verhicle stops for no reason comes into a sudden dangerous stop the vehicle in the highway turn off and vehicle take off on its own 0 to 40 miles on its own
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756835August 13, 2026
ENGINE
#1 connecting rod bearing failure at 89,000 miles, all oil changes were done timely and properly. Car is very well maintained. While engine is running it has a very loud rod knock coming from bottom of engine. I did some research and it’s the same symptoms and issues as (NHTSA Campaign 23V751) 2016-2020 Honda pilot recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756675August 13, 2026
UNKNOWN OR OTHER
The sunroof opens when double clicking the 'unlock' button on the keyfob. this allows rain to get into the vehicle damaging the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756592August 12, 2026
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
The steering wheel became extremely difficult for my husband to turn. Power steering went out on my 2025 Honda Pilot Trailsport. Numerous warnings were then displayed on the vehicle's dashboard screen, it was impossible to drive, and caused us to have to get towed. We had it towed to a Honda dealer for repair, where it was discovered that the steering wheel had more turns in one direction than the other, the shaft boot was misplaced, non-factory pins on the steering rack were noted, and the clock spring was stuck reading 508 degrees. Furthermore, the steering wheel rack gearbox had to be replaced following a steering angle sensor failure in my 2025 Honda Pilot Trailsport. This is a serious safety issue and should have never have happened in such a new vehicle. This incident not only put my family's lives at risk, but also everyone else on the roadway. Why did my vehicle that I bought brand new and have only serviced at Honda have non-factory parts?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756575August 12, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
all my lights came on for all of these and break Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756542August 12, 2026
VISIBILITY/WIPER
I am writing to formally report a potential safety-related defect involving the front windshield of my 2025 Honda Pilot. The windshield has demonstrated what I believe to be an abnormal susceptibility to cracking and chipping under what appear to be normal driving conditions, including ordinary interstate highway travel. The damage has occurred from relatively minor road debris and/or without a significant impact that would reasonably explain the severity or rapid progression of the cracking. I contacted Honda regarding this issue and requested assistance with the windshield repair/replacement as well as further investigation into whether there may be a defect involving the windshield glass, its installation, mounting, or related vehicle components. Honda declined to provide assistance or initiate any further investigation. My concern is not simply that windshield glass can occasionally be damaged by road debris. Rather, I am concerned that the windshield may be unusually susceptible to cracking under conditions that should reasonably be expected during normal operation of the vehicle. A windshield is a critical safety component, and repeated or unusually easy cracking could potentially affect driver visibility and the structural integrity of the windshield. I am also aware of other reported complaints involving windshield cracking on 2025 Honda Pilot vehicles. The existence of similar reports raises additional concern that this may not be an isolated incident and that the issue may warrant further investigation. I respectfully request that Honda: 1. Review the circumstances surrounding this windshield failure; 2. Determine whether similar windshield complaints have been reported for the 2025 Honda Pilot; 3. Investigate whether there may be a defect involving the windshield glass. Because the windshield is an essential safety component, I believe this matter deserves more than a determination that the damage is simply ordinary road debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756431August 12, 2026
ENGINE
Message Emissions System Problem – Avoid Heavy Acceleration and High Speed. See Dealer. Car has been dropped off at dealer on 7/12/26 and has still yet to be returned. Dealer stated they contacted Honda corporate and they need to take the engine apart and submitt photos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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