Honda Pilot Complaints

9,418 consumer complaints on file.

#11489709October 18, 2022
FUEL/PROPULSION SYSTEM
My 2018 Pilot has started to stall when the auto start-stop is engaged. It has happened 3 times at busy intersections creating a dangerous situation. It doesn't look like this issue has been recalled, but I have seen hundreds of posts regarding the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489721October 18, 2022
ELECTRICAL SYSTEM
Stop/start failure. Engine fails to restart after stopping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489731October 18, 2022
ENGINE, ELECTRICAL SYSTEM
Our 2017 Honda Pilot is having issues with the idle stop feature at a stop light or other standard stops. The engine completely shuts off and all electronics also shut off. It then needs to be placed in park and restarted. However, it sometimes takes multiple attempts to restart the engine. We are now having trouble with it even starting when the engine has been off. All the dashboard lights come on and it sometimes takes several attempts to start the engine. This issue is very unsafe when traveling and having your engine completely shut off while in traffic and could easily lead to a traffic accident. We have spoken to our local Honda dealer several times about this issue and they have said that Honda knows about this issue but does not have any solutions for the problem. Something needs to be done about this before a serious accident happens because of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489766October 18, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated while driving at approximately 35 MPH, the charging system error light and brake system error lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed. The vehicle had not been repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 15V668000 (Electrical System). The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489855October 18, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
While the vehicle was stop, the auto shut off went off, and upon moving the foot from brake and depress accelerator, the Honda Pilot 2017 turned off and restarted requiring driver to depress Engine Start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489885October 18, 2022
VEHICLE SPEED CONTROL, POWER TRAIN
The vehicle is showing the same issues as found in the Honda Service Bulletin 20-029 for "9-Speed A/T Hard Upshift with Steady Acceleration", and an occasional hesitation or slip. Our Honda Pilot has a Honda 6-Speed Automatic Transmission and AWD. The transmission has just had a full service, which included a "transmission fluid exchange to include torque converter lines" and replacing the transmission filter. When watching the vehicle shift, the tachometer will spike RPMs, then drop well below, and rise to settle in-between with a hard upshift. This issue was extreme prior to the transmission service, especially given the vehicle has only 49k miles and was purchased brand new. The constant hard shift and slip is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489886October 18, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our Honda Pilot displays and shakes the wheel for Forward Collision Warnings a minimum of 30 times a day over approximately 32 miles daily. The vehicle has on more than one occasion engaged the Collision Mitigation Braking System (CMBS) as well in situations where no vehicle was on the road ahead or beside us, nearly causing us to be rear ended at high speeds. This has also happened when pulling out into intersections where the closest vehicles are approximately 75 feet. This has happened while travelling at anywhere from 15 mph to 55 mph, and has occurred every 1 to 2 months since owning the vehicle. We have been nearly rear-ended at least 5 times since owning the vehicle. Honda has told us that the collision warning "can't be adjusted" to fix this, and that our "best option is to disable the alert or the system". Being told to disable safety systems as a fix rather than actually fixing the issue is wildly inappropriate and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489511October 17, 2022
UNKNOWN OR OTHER
Auto Start/Stop feature malfunction. Vehicle fails to restart after shutting off using Auto Start/Stop feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489641October 17, 2022
ENGINE
When driving and stopped, the fuel saving features shuts the engine off to save fuel, it should restart the engine after letting your foot off the brake. At least 25 times now, the car fails to restart. In a panic, you have to put your foot back on the brake, put the car in park, restart the engine by pushing the start button, then put the car in drive before you can resume. This has nearly caused us to be hit by other vehicles that assume you will start to move when traffic resumes. On the interstate there was an accident ahead and the car did this when a semi was moving at great speed toward us with our family. I’m not sure this car is safe. The Honda service department suggested we have valves adjust at a cost of $700-$800 claiming that could help. There are no warning lamps. The car has had the battery replaced in the last year and starts every time, the first time when we begin a trip. Our teenagers can’t drive this car due to this safety issue. This started about a year ago and is becoming more frequent. It happened three times in the last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489668October 17, 2022
ELECTRICAL SYSTEM
Auto idle start/stop stalls at intersection. Auto idle engages normally, but when release foot from brake, car acts like it is going to restart the engine as it should, instead it kicks the car in neutral and accessory mode. You have to press the brake, press the start/stop button multiple times to get it to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489646October 17, 2022
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2021 Honda Pilot. The contact stated while driving over a speed bump at an undisclosed speed, he heard a knocking sound coming from the rear of the vehicle. The vehicle was taken to the dealer, and the contact was informed that the subframe was damaged. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489452October 16, 2022
ENGINE, ELECTRICAL SYSTEM
My 2019 Pilot continues to randomly turn off. This happens at stop lights mostly, but did happen while driving as well. Latest was at a gas station where it would not restart. Had it to a mechanic and auto zone and both said that nothing is wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489478October 16, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
For the second time is the last few weeks the car experienced issues after losing electrical power. It failed to start after being parked for about an hour at the airport. All sorts of warnings started randomly blinking on the dashboard. But the door, cabin lights etc all would come in when the doors were opened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489490October 16, 2022
ENGINE
Repeatedly, the engine idle auto-stop function fails. The dealership and authorized Honda repair facilities say it is a known issue to them but not acknowledged by Honda. They state it must be due to driver error. When this function fails, it is random and creates an immediate emergency situation. The engine auto-stop feature is on by default. We try to remember to turn it off every time. But when we forget, we come to any stop (light, traffic etc), the engine will go from idle to stall! No notice, no warning, no indicator light. The car will completely turn off with the car in drive. You need to put the car in park, try to restart the car, get back into drive and hope an accident doesn't occur. We have a college teen now who drives this Honda Pilot. Soon to have a High School teen. They do not have enough driving experience to react to something like this. My fear is that a serious accident may incur. Last year this same engine had some type of issue where every light on the dashboard would light up. Apparently a know problem with a defective fuel injection system. We were never notified about this issue from Honda. Honda repaired it at no cost but, it was another know issue about a major engine flaw. Now this auto idle which is going out of control. Honda needs be accountable before fatalities occur. This car is becoming a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489311October 14, 2022
ENGINE, ELECTRICAL SYSTEM
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This has happened infrequently in the past but is now occurring more often, multiple times a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489333October 14, 2022
ELECTRICAL SYSTEM
The infotainment screen and system frequently shut off as you are driving down the road. It has been doing it for years and I’ve brought it in to the dealer for them to update the software and other tricks they said they could do. It did not help and the problem is getting more frequent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489335October 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
During my commute home from work my vehicle began shaking as if it was going to stall. The orange check engine light began to flash. I used my scanner and it read the code P0303. I took it to a mechanic the following day and they stated the engine is burning excessive oil and misfiring due to Honda’s Variable Cylinder Management system. The oil is soaking the rear three spark plugs from continuously turning on/off while driving causing the engine cylinders to misfire. They stated it is not safe to drive due to possible shut off, power loss, acceleration loss, and damage to the other car systems. I have regular maintenance done to the vehicle but due to the VCM system it will continue to have the same issues. I paid a lot of money for a “reliable” car but the mechanic is saying I need a new motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489093October 13, 2022
ENGINE
The engine shut down at a stop light. Never started again. Had it towed to dealership (Swope Honda World Louisville KY). They ran diagnostics and cannot get the engine to turn over. Checked starter, battery, reset all electronics. Can't even hand turn the engine . They are recommending we replace the engine for $8200 on a Pilot that has 70K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489107October 13, 2022
ENGINE
While driving the car has been giving quick warnings that we weren't able to capture when the start stop was active. Today while at a light at a complete stop and about to make a right the car suddenly shifts to Neutral and prompts us to put in park, then once on park the car shut off completely. While at the light still on park we tried to restart the call, but it would not. It took a few tries to finally start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489129October 13, 2022
ENGINE, POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions, and the dealer replaced the starter, the injector, the transmission fluid, and the transmission plug. However, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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