Honda Pilot Complaints

9,418 consumer complaints on file.

#11756019August 10, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
My 2021 Honda Pilot displayed a U3000 diagnostic trouble code, indicating an internal electronic failure of the front-facing multipurpose camera that operates the vehicle's Honda Sensing safety systems (Collision Mitigation Braking System, Lane Keeping Assist System, Road Departure Mitigation, and Adaptive Cruise Control). As a result, these safety systems became inoperative. I took the vehicle to an authorized Honda dealer, who confirmed the U3000 code and quoted approximately $2,000 to replace the camera unit. I have since learned this is a widely reported failure across multiple Honda and Acura models (Pilot, Odyssey, CR-V, Accord, Civic, HR-V, Clarity, RDX, MDX) and is the subject of a proposed class action lawsuit alleging Honda knew of the defect and failed to disclose it or issue a recall. I am filing this report to document the failure and its safety impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756008August 10, 2026
ENGINE
Honda Part #80872-SN7-003 failed at 3years and 40,000 miles which Honda will not cover under warranty. This is a simple O-Ring for the AC line which has a life span of 10-15 years. Apparently this has been common on 2023-2025 Pilots and passports and thus should be a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755761August 9, 2026
SUSPENSION, POWER TRAIN
Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755763August 9, 2026
SUSPENSION
my car's mile is 61500. Front Suspension conection parts have a lot of rust. It looks dangerous. My husband saw that he was looking at tires. I believe It will cause more damages to my car in the future. please advise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755779August 9, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755780August 9, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Component/system that failed: The audio/infotainment system (radio), rear DVD entertainment system, and backup camera all fail together while driving. The vehicle is available for inspection upon request. Description of the problem: While driving, the radio works normally for approximately 10-30 minutes, then begins developing static that gradually worsens until the audio cuts out completely. At the same time, the rear-seat DVD entertainment system stops functioning, and the backup camera also fails. This appears consistent with a known defect in the MOST (Media Oriented Systems Transport) bus and FAKRA connectors that Honda has already acknowledged and recalled on 2019-2022 Pilot, 2019-2023 Passport, and 2018-2023 Odyssey models (NHTSA Campaign 23V431), but my 2017 Pilot Elite with the same Navigation/rear entertainment head unit is not covered by that recall despite the identical failure pattern. How safety was put at risk: Loss of the backup camera while driving/reversing removes a safety feature I rely on to see behind the vehicle, increasing risk of a collision when backing up, especially around pedestrians or in tight parking situations. This mirrors exactly the safety concern Honda cited in its own recall notice for later model years — that loss of MOST communication causes rearview camera failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755752August 9, 2026
ENGINE, ELECTRICAL SYSTEM
My 2021 Honda Pilot Touring intermittently fails to restart after the Auto Idle Stop system shuts off the engine at a stop. This occurs about 10% of the time. When I release the brake, the engine does not restart, creating a risk of being stranded in traffic. I must shift to Park and press the Start button to restart it. No warning lights or messages were observed. The problem has not yet been inspected by a dealer. The vehicle is available for inspection. Scheduled appointment at Honda service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755715August 9, 2026
ENGINE, ELECTRICAL SYSTEM
I came to a complete stop at a red light. The car went into neutral and shut off completely. In order to restart the car, I had to put it in park to completely restart it in traffic. This same thing has now happened multiple times and each time it does, it comes shortly before the battery fails and will not start the car at all. I have been through 3 AGM Platinum batteries in the past year. Something is draining the battery. The starter, alternator and auxiliary battery have each been tested in the course of taking the vehicle to 3 different auto mechanics before going to the Honda dealership. All of them said these components tested fine (and they were tested under load). Honda acted like they didn't know about this being a common problem and suggested we replace the starter as an experimental remedy. We asked the Honda dealership for the software update fix and were told we already had the 23-008 update. However, after more research realize that it also needs a 23-009 and 23-010 update as well which was not offered. Honda's failure to take responsibility on this known chronic problem is disappointing at best and likely negligent/reckless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755694August 8, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle’s driver‑assist and collision‑avoidance systems began failing simultaneously. Multiple warnings appear on the dashboard every time the vehicle is started, and the cruise control system has stopped functioning entirely. Adaptive Cruise Control cannot be disabled, preventing the use of standard cruise control. Collision Mitigation System Problem Adaptive Cruise Control Problem (ACC) Lane Keeping Assist Problem (LKAS) Road Departure Mitigation System Problem Auto High-Beam Problem The failure of one component impacts multiple vehicle features, the ability to maintain safe following distance, avoid collisions, stay within lane boundaries, and properly manage headlights. The loss of cruise control functionality also affects long‑distance driving safety and consistency. These systems are designed to prevent accidents; their simultaneous failure represents a significant safety hazard. Dealer inspection indicates repairs costing thousands of dollars, often involving replacement of sensors, radar units, or wiring harnesses. No recall or service bulletin has been provided to address this widespread issue. Many Honda owners have reported identical failures on online forums and owner groups. The pattern suggests a systemic defect affecting Honda’s driver‑assist safety systems across multiple models and years. I am requesting that NHTSA investigate this issue as a potential safety defect affecting Honda vehicles. The failure of multiple collision‑avoidance and lane‑keeping systems at once poses a serious risk to drivers, passengers, and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755662August 8, 2026
ENGINE, UNKNOWN OR OTHER
Ive had about 5 times my car Honda pilot 2021 stall at a stop light, a stop sign. The first it took a minute to go and the light was green. I was honked at and yelled at. It finally kicked on and we went, the next time it went into accessory mode at a stop sign, then into N then off…. All while in drive to start. The rest were times I was in auto start stop and it just wouldn’t start. Each 5 times it gave an error code that disappeared right after I had to try snd restart by pushing the button. I went to Honda 2 times now, first time they said they did the program… that didn’t stop the issue, I then took it again after the 4th time and they said it was a bad battery… replaced it mind you $400 later… and it did it the next day.. they won’t cover a free inspection and when I said there’s a bulletin about this they said they did id already but still doing it. I am very frustrated and j drive 3 kids under 7 this is very very unsafe especially someone who already has a brain injury from aka c I dent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755632August 8, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
when driving our 2023 honda pilot we stopped at traffic light the car shut off would not restart our front doors would open and close our back doors would not operate back tale gate door would not operate we had no4 way blinkers no lights totally dead auto. we were in middle of four lanes bumper to bumper traffic with no way to warn other drivers of our car break down. after short time a helpful driver pulled up behind us and used his auto to block us from traffic and used his 4 way flashers to warn other cars to go around us . police and tow showed up in appx 20 min. car was taken to WILLIAMS HONDA OF TRAVERS CITY MI.49685 they repaired car next day informed us battery shorted out when auto shut off activated at stop light. we had no indications of any issues with our vehicle it is 3 yr old with 40138 mi on it battery was out warrenty. williams installed newAGM100M BATT. our main safety issue is lack of 4 way warning or signal to other drivers.WE WERE LUCKY NO ONE REAR ENDED US AND WE DID NOT NEED BACK DOORS TO OPERATE . THANK YOU [XXX] AND [XXX] FROM SAULT STE. MARIE MI [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755483August 7, 2026
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated that the engine made a knocking sound while being started and while driving. The knocking sound became louder while driving to the residence. The vehicle was towed to an independent mechanic, who replaced the timing belt, timing belt tensioner, idler pulley, and water pump, but the failure persisted. The vehicle was taken to the dealer, and it was determined that the connecting rod bearing had failed and the short block needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Action Number: PE25008 (Engine). The manufacturer was made aware of the failure. The failure mileage was 56,908.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755547August 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What System Failed: The automatic emergency braking system (EBS) engaged without warning, causing my car to stop abruptly on a public road. How was Safety of Myself/Others at Risk: I was turning right at a 4-way stop intersection after coming to a complete stop. There were other vehicles parked/driving on the street but none of them were close enough and no one was going fast enough to be a danger/trigger the EBS. The EBS on my car engaged without warning, stopping my car completely and blocking the intersection. Luckily the vehicles behind me and approaching the intersection were going slow enough to avoid a collision. Has the Problem been Confirmed: The Honda dealer where I bought the car brand new refuses to inspect the system, claiming it's normal for emergency braking to occur due to reasons other than to avoid a collision (snow in the air/a bird flying past/etc.). Vehicle inspected: No. Warnings/Symptoms: None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755522August 7, 2026
ELECTRICAL SYSTEM, ENGINE
The auto idle engine system was on. I came to complete stop at a stoplight, the engine turned off. Then when I released my foot off the break, the car shut down and flashed a bunch of lights. The engine then shifts itself to neutral and then park. I have to press the start button several times to get the engine to turn on again. This has happened numerous times to myself and family members driving the car. The car just stops and shuts off. Very dangerous when other cars are behind you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755405August 7, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, SEAT BELTS
Safety Complaint – 2025 Honda Pilot EX-L Brake/Electric Parking Brake System Warning I am filing this complaint regarding a serious safety issue with my 2025 Honda Pilot EX-L, which I purchased brand new from Paragon Honda in Queens, New York, approximately one year ago. The vehicle currently has only 47,089 miles and has never been involved in an accident. While driving, multiple warning lights suddenly appeared on the dashboard, including a Brake System warning indicating a problem with the Electric Parking Brake system and that the parking brake was unavailable. This occurred unexpectedly while the vehicle was in operation and created a serious safety concern. A brake-related warning and loss of parking brake availability on a nearly new vehicle is unacceptable and requires immediate investigation. I immediately brought the vehicle to Paragon Honda Service Center in Queens for diagnosis. The dealership informed me that I may be responsible for diagnostic fees and possible repair costs, despite the vehicle being approximately one year old and covered by the Honda factory warranty. I am requesting that NHTSA investigate whether this issue represents a potential safety defect affecting 2025 Honda Pilot vehicles. I believe Honda should address this problem promptly and ensure that affected customers are protected from safety risks and unexpected repair expenses. Vehicle Information: Make/Model: 2025 Honda Pilot EX-L Mileage: 47,089 miles Dealer: Paragon Honda, Queens, NY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755322August 6, 2026
POWER TRAIN, BACK OVER PREVENTION
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the contact became aware that the transmission was slipping. The contact stated that the failure had occurred after the vehicle had been driven for two to three hours. In addition, the contact stated that while reversing, the rear-view camera screen flashed on and off. The vehicle was taken to the dealer; however, the failure was not duplicated. The transmission fluids were flushed. The contact stated that the transmission fluids had been flushed and refilled four times within the year. The contact referenced an unknown recall repair for the rear-view camera; however, the VIN was not associated with a recall related to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755334August 6, 2026
ENGINE
2026-08-06 ~7:50AM check engine light came on/flashed while entering freeway, car generally ran as normal though felt as if cylinder was not firing (two weeks prior had regular maintanance and all spark plugs were replaced, assumed this was related to that). Dropped daughter off at camp turned off vehicle. 2026-08-06 ~8:05AM restarted vehicle, check engine light did not come on. Engine ran as normal, proceeded to drive towards dealership. 2026-08-06 ~8:25AM entered freeway, check engine light and many other warnings came on (rolling display of errors), engine limited to low RPMs and ~30MPH. 2026-08-06 ~8:30AM called honda dealership to let them know I was coming in. 2026-08-06 ~8:40AM Service manager utilized OBD port which provided initial code of misfire on cylinder 5. 2026-08-06 Dealership subsequently determined the engine had "spun a rod bearing". Honda recommended service "Replace Short Block"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755371August 6, 2026
ENGINE
I am writing to formally express my concern regarding a serious issue with my 2016 Honda Pilot. In July 2025, I began noticing a knocking sound when starting the engine, along with difficulty accelerating. I promptly scheduled an appointment with the service department at Findlay Honda of Spokane, where I purchased the vehicle and where it has exclusively been serviced since purchase. I have always taken very good care of my car and followed recommended maintenance. On Thursday, July 17th, the dealership inspected my Pilot and informed me that the engine had failed and would cost approximately $10,000–$12,000 to repair. I was told the vehicle was unsafe to drive and strongly advised against taking it home. This left me with no choice but topurchase another vehicle immediately, as I am a single parent of two children and rely solely on my car for transportation. Unfortunately, I was not in the market for a new car and the unexpected expense has placed a significant financial burden on my family. To make matters worse, my Pilot was given a very poor trade-in value due to the engine failure. Since this occurred, I have learned that engine problems are not uncommon in the 2016 Honda Pilot. I am frustrated that I was not offered any assistance in having the vehicle repaired, especially given my loyalty to Honda and consistent maintenance history. I believe I am owed compensation, either for the denied repair or for the financial hardship of being forced into an unplanned vehicle purchase with little value received for my trade-in. I am asking that Honda review my case and provide assistance to address this situation. I trusted Honda to provide a reliable vehicle for my family, and I feel deeply disappointed by this experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755214August 6, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2022 Honda Pilot. The contact stated that after coming to a complete stop, the engine failed to restart with the Auto START/STOP feature engaged, causing the vehicle to stall. The vehicle was manually restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Action Number: EA25004 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755170August 6, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On multiple occasions, under different driving conditions, the vehicle has experienced significant and rapid deceleration without any warning lights, diagnostic codes, or dashboard messages. The deceleration has occurred unexpectedly and creates a dangerous situation, particularly in traffic where a car or semi behind me is not anticipating the sudden decrease in speed. This requires me to fully depress the gas pedal which then creates a slingshot effect once acceleration takes hold. This situation was almost continuous on a recent long-distance drive and only stopped once I parked the car in my garage. The only “fix” for now is to drive in cruise control where speed will be maintained. Since then, I’ve only driven locally and it has happened almost daily but much more intermittent with local driving. It's happened at speeds from 12 mph-74 mph. This is NOT an adaptive cruise control issue and I drive with only my right foot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot