Honda Pilot Complaints

1,017 consumer complaints on file.

#11705589December 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The front camera has malfunctioned after locking down the brakes on my vehicle. Without the camera, the automatic braking system, forward collision, lane departure, adaptive cruise control, and high beam are no longer functioning. While the high beams are not as big of a deal, the safety features such as the braking system and forward collision are of more significance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705289December 16, 2025
VISIBILITY
The contact owns a 2021 Honda Pilot. The vehicle was serviced under NHTSA Campaign Number: 23V174000 (Visibility), but the failure occurred. The contact stated that the first time the driver's side mirror was replaced, the image in the mirror was distorted, severely compromising driver visibility. The contact stated that the mirror looked like it was made of plastic and not glass. The vehicle was taken back to the dealer. The driver's side mirror was replaced. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and the driver's side mirror was replaced. The contact stated that the failure persisted. The contact stated that before the recall the driver's side mirror never experienced the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704800December 12, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: WARNING
All of the lights on the dash came on and the power steering stopped working while driving on the highway. I was in the number one lane and had to merge across four lanes to pull over with no power steering. I shut the car off and waited a few minutes. The lights were still on the dash but the power steering was working. This is the second time this has happened in the last two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704530December 11, 2025
FUEL/PROPULSION SYSTEM
Vehicle: 2025 Honda Pilot VIN: 5FNYG1H44SB075283 Mileage: ~6,328 miles Summary of Safety Defect: Serious acceleration failure combined with existing safety recalls (brake pedal pivot pin defect and improperly routed third-row seat belt). Vehicle hesitates, fails to accelerate when needed, and creates dangerous crossing and merging conditions. Detailed Description: I own a 2025 Honda Pilot that is currently subject to multiple safety recalls, including the brake pedal pivot pin recall and the third-row seat belt routing defect. In addition to these known defects, the vehicle has a severe and unpredictable acceleration failure that creates a significant safety hazard. On December 10, 2025, I attempted to turn left onto a main road from a complete stop. When I pressed the accelerator, the vehicle failed to accelerate quickly enough to clear oncoming traffic. The throttle response was delayed, sluggish, and unresponsive for several seconds. An oncoming driver had to brake hard to avoid hitting my vehicle. This was a near-collision and placed me and others in immediate danger. This hesitation and lack of power has occurred multiple times when: Turning left across traffic Merging onto highways Changing lanes at speed Attempting to accelerate from a stop The vehicle does not respond appropriately or consistently when pressing the accelerator. This is especially dangerous in situations requiring timely throttle response to avoid collisions. Combined with the existing factory safety recalls, this creates a serious and ongoing safety risk. A new vehicle should not fail to accelerate when entering or crossing traffic. I have already notified Honda in writing. I am requesting NHTSA to investigate this issue, as I believe this is a defect affecting the safe operation of the vehicle, particularly in situations requiring quick acceleration. This defect is significant enough that I no longer feel safe driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704055December 9, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple safety features are failing on this 2021 Honda Pilot. At startup, I get the following errors: Collision Mitigation System Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem. Dealership says it is an infotainment system problem and it will cost about $1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703797December 8, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
When driving and wanting to accelerate at 65mph car just because limp, won’t go when accelerating for a few seconds, speed drops, then you press back on the accelerator and after a few times the car goes back to normal. So, you loose control of the accelerator for a few seconds and you cant go faster, it just freezes and speed drops. This has been happen g for awhile. I even called Honda Corporate to advise them. It’s been happening for over 2 years. It comes and goes. We are starting to hear a clunk noise now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703611December 8, 2025
VISIBILITY/WIPER
The rear windshield on our 2025 Honda Pilot spontaneously shattered. We have owned it approximately 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703186December 5, 2025
FUEL/PROPULSION SYSTEM
The evap canister keeps tripping the engine light. I've had it repaired multiple times, but the code keeps triggering saying there's a leak in the EVAP canister. With the engine light triggering, it reduces power to the vehicle, and cause it to bog down slightly which is a big safety concern while traveling. I brought it to Ocean Honda of Brockton, MA multiple times and nothing has worked. The code/engine light continues to trigger. No other symptoms occurred prior to the issues. This has been ongoing for about 6 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703117December 4, 2025
SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear passenger seat belt, yes. How was your safety or the safety of others put at risk? Can't use rear passenger seat belt Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Poway Honda Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The seatbelt keeps making noise and the light comes on saying that the passenger is not buckled, while the passenger is buckled. This happens non stop, making it impossible to use the seatbelt. This has been going on for a few months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703030December 4, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
After driving my car from the dealer after purchase all the safety features have warning lights on the dash. Break system error ,electric power steering problem ,road departure mitigation problem, collision mitigation problem, lane keep assist problem, adaptive cruise control problem, tsa problem, hill start assist problem, vsa problem, abs problem, electric parking brake problem. Its seems like all of the safety features are not working. i took the car to the dealer and said it was just a battery issue, they went ahead and replace the battery but it was still the same, all the error message came out soon after driving from the dealer service department. After that they said they will replace the speed wheel sensor. I got my car back hopefully that resolved the issues. This cars should not pass QC, this problem happened right after driving the vehicle of the dealer lot after purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702922December 4, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702814December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Honda Pilot. The contact stated that while driving at 30-35 MPH, an abnormal alarm sound could be heard coming from the crash imminent braking system. The contact stated that the vehicle braked independently. The contact depressed the brake pedal. The contact stated that there were no vehicles in front. The message "brake" was displayed on the dashboard. The vehicle resumed functioning as intended afterwards. The contact sustained minor injuries, possibly whiplash. and neck pain. The contact was able to arrive at the residence without any incident. The contact stated that it was the third time the failure had occurred. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11702505December 2, 2025
VISIBILITY/WIPER
A few moments after I purchased my 2023 Honda Pilot I noticed that I began getting car sick while driving. I purchased the car at night and it was a long drive home, so I figured it was due to dehydration or something else. During the day however, I noticed it again. Upon careful inspection I noticed the entire windshield had a distortion, it appeared as if one was looking through a pair of eyeglasses that had a very strong prescription. I am in the process of creating an incident with Honda and have already contacted my local dealership, who was not very helpful in this matter. I am still driving this vehicle as well as my wife because we have no other choice but I do feel that this situation poses a safety hazard for us and our family, as the windshield is a distraction and can cause the driver to lose focus on objects while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702400December 2, 2025
ELECTRICAL SYSTEM
The infotainment system screen would simply not illuminate when the car is started. Also the auto engine shut off, chooses not to restart the engine when your foot is removed from the break peddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702147November 30, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, SEAT BELTS
They sold me a vehicle with a recall. They failed to notify me or to repair. I need a replacement car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701852November 28, 2025
STEERING
I began driving the vehicle and the steering locked up. An error message presented stating that there was an issue with the steering and to see the dealer. This is a severe safety issue. Kids were in the car and this could have lead to a severe accident. It has been inspected and confirmed by Fox Honda Grand Rapids. There were no indicators/warnings prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701415November 25, 2025
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701280November 24, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking will brake unintentionally while driving on the highway or street. The vehicle will brake suddenly without warning. It will do this in all kind of conditions. It happens when there are no vehicles around as well. This is very scary and it has almost gotten us into accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701116November 23, 2025
SERVICE BRAKES, ENGINE, STEERING
My vehicle has 1,500 miles on it. Last time I drove it from work back home was Friday 11/21 and nothing was wrong. Got back in the car Sunday 11/23 and my engine light was blinking and all kinds of warnings were displaying such as engine, break, and steering problems. My wife and I noticed the car vibrating a lot and I had to drive 20mph. If not the car felt like it was going to shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700811November 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The ADAS camera has failed. It is extremely common. When it fails, all the lights for EVERY system of ADAS comes on. None of them work. And it is not possible to turn off. Furthermore it sets codes for the brakes and turns on the brake warning lights. So none of the brake assist systems work either. Honda refuses to warranty any of these systems when the camera fails. It is across their entire line of vehicles with ADAS. If they can’t build a functional system, it should not have the system. Also, the system functions extremely poorly, when it was operating. It will drive the vehicle, unassisted, down to 20 mph, then just shuts off and lets the vehicle coast, unguided. Also, if the cruise is set and lane keeping on, and it can’t find lane lines, particularly where lanes merge, it will often veer left, into oncoming traffic. I have tested both of these, when the system was functioning “correctly”. The cruise and lane keeping just shuts off, at any speed, and lets the car go where ever it would without input. It is extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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