Honda Civic Complaints

16,711 consumer complaints on file.

#11571487February 12, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571506February 12, 2024
FUEL/PROPULSION SYSTEM
Dealer canceled twice Morehead Honda did little to fix my problem. They asked me to call parts department daily to check if correct part came in. Poor customer service and terrible communication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571523February 12, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I received a notice from Honda dated "February 2024." The notice states that "the fuel pump module may have an improperly molded impeller. Over time the impeller can deform and cause the fuel pump to become inoperable . . . an inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." Honda acknowledges the fact that there COULD be an issue with certain of their vehicles, but later states that "[t]he replacement parts needed to repair your vehicle are not currently available but are expected to become available in the fall of 2024." Knowing that Honda wants me to drive a possibly defective vehicle for at least 6 more months while KNOWINGLY allowing me to do so with the "increas[ed] . . . risk of a crash or injury," is extremely concerning. I contacted American Honda Motor Co., Inc. customer service and the representative informed me that she has "made a case" for me and that, "if anything happens, just bring it to a dealer." She could not provide me adequate answers to my follow-up questions. Specifically, I am concerned that, if it does happen, why bring it to a dealer? Honda has explicitly stated in their recall notice that the "parts needed to repair [my] vehicle are not currently available." Additionally, suppose, as Honda cautions, the "risk of a crash or injury" occurs and I do not have the opportunity to make it to a dealership? I, any passengers, or any other driver on the road, Honda operator or not, could become deceased as a result of an "inoperable fuel pump." I also drive a Kia Stinger and, as your agency might be aware, this issue was front and center with Kia a few months ago. Unfortunately, my Stinger fell victim and thankfully, I was in my driveway when it occurred. I am not comfortable driving this 2019 Honda Civic given this information and my past experience. This behavior and "notice" from Honda is evidence of their negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571558February 12, 2024
STEERING
The steering wheel is sticking.m when driving straight and in turns. It's a slight stick, but increasingly more noticeable. While driving straight it happens if I don't touch the wheel for a few seconds. Then I'll need to make a minor correction and it's stuck. I have to put some decent pressure on the wheel to make it unstuck, which causes an over-correction. Leaving it in one position for more than a second or two initiates the stuck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571392February 12, 2024
STEERING
"Sticky" steering is the problem. Not constant but now almost every time I drive the vehicle. Most of my driving is in town so some 30mph - 55mph roads. It happens at any speed in that range. Rather than the normal smooth steering, the steering wheel gets stuck, not like you can't control the vehicle but little 1/8 to 1/4" spaces where you have to turn the wheel harder left or right to break the "hold" and sometimes back and forth in both directions it will just continue. It does make it difficult to stay in your center space of your lane without bebopping back and forth. I don't know for sure but a police officer might even suspect something is wrong with you if following from behind. No warning lights on dash. I brought the 2023 Civic into the dealer for recall 23-085 + the sticky steering I described. The service advisor told me they could not duplicate it, which I expected but the car was ready for me to pick up! She even told me a service manager with the most years of experience took it out and couldn't duplicate it. That was mildly impressive bringing in the veteran of the group but when I left with the car, I looked on the invoice and saw that Mileage in was 2218 and Mileage out was 2219. 1 mile (or less) to try to duplicate a problem, with steering? The way I came to this conclusion of the problem was by searching for on the internet and I found that it was already being looked into by the NHTSA. I even shared a link with the service provider before picking the car up hoping for some actual service and was told: "I fully understand the concern but if we cant duplicate it i cant just order a part and hope it fails when honda corporate gets the part for inspection we have to duplicate it to be sure we are ordering the part based on actual findings. If that happens, then Honda will make us take the part back and "own" it. I love my Honda dealership overall and the Service Advisor was great but I think her hands are tied. This was disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571369February 12, 2024
STEERING
Recently, I've observed that my steering wheel feels stiff when I reach speeds of 45 mph and higher, particularly noticeable on straightaways. The wheel doesn't respond smoothly, making corrections difficult and causing the vehicle to jerk abruptly. It started off gradually, but now has become an everyday occurrence. I lights or indications appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571224February 10, 2024
STEERING
Steering wheel stocks after about 20 miles of highway driving. Very hard to maintain lane. Major safety issue. Purchased for teen driver now I’m scared to death to let her drive. No warning lights. Lots of complaints on line. This is a major safety concern and should be investigated and a recall for repair. This is unfair to consumers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571205February 10, 2024
STEERING, LANE DEPARTURE: ASSIST
When driving the car after about 30-35 MPH, the steering wheel becomes a tug of war. Steering will continuously get stuck in a certain direction, causing operator to continuously over correct steering. This is becoming more and more of a problem, which is now a danger in driving. The dealership has confirmed the issue after inspecting the system and driving the car. There has not been any warning lights what so ever when this failure started. Honda should be switching drivers out of there cars for newer year. Car has only 9800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571172February 10, 2024
STEERING
Steering sticks and/or jerks slightly to the left at random times and speeds. Could be extremely dangerous at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571140February 10, 2024
STEERING
Steering sticks at highway speeds causing over corrections. This causes me to have to constantly make adjustment just to maintain lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571129February 9, 2024
STEERING
Just got this car and steering wheel feels stuck to the left at over 45mph, doesn’t turn back straight by its own, will have to use a little force, sometimes at curves will caught you off guard and makes you to invade lines, definitely puts you and other drivers at risk of crash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571115February 9, 2024
STEERING
Steering is sticking and caused my wife to damage wheel and tire, had recall done and hoped it would fix it but Honda said it was fine and it is still sticking and has resistance while turn both directions. Lane assist is off. We bought for my daughters first car but I will not let her drive it, not safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571113February 9, 2024
STRUCTURE:BODY
Rear hatch holds water inside after rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570821February 8, 2024
AIR BAGS
The contact owns a 2014 Honda Civic. The contact stated that the air bag warning light was intermittently illuminated on the instrument panel while driving at various speeds. Over time, the air bag warning light remained illuminated on the instrument panel. The vehicle was taken to the dealer and was diagnosed with a defective air bag module. The contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 77,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570927February 8, 2024
STEERING, SUSPENSION
When driving at freeway speeds and some in town speeds 40 mph and up and also when turning at those speed especially on banked turns the steering becomes stuck and takes a lot to unstick and momentarily scary. And you can hear a click or clunking noise when it unsticks. Sometimes after driving the car for a long period you can feel it get stuck by just sitting still and turning the wheel to the left and holding it for a few seconds as you would be in a real turn and it will stick and clunk. I’ve even went into a bank to turn a couple times and was able to let go of the wheel and it maintained the turning angle by itself without any lane keep assist options on at all and it has done this multiple times. Also after driving for a good amount of time when you were on the freeway at speeds of 60 to 70 and maybe even faster the car will not drive straight it will click to the left or just click to the right so I basically zigzag down the lanes. It is not smooth like traditional steering. I took it to the dealer and they said they took it on a drive and it could not replicate the issue but I think they did not even take it on the freeway because there is no way it did not do that again because when I left it was still sticking. They said they checked the EPS and it passed inspection no repair necessary but it is still sticking. The Honda dealer I took it to just kept telling me this is normal driving conditions and everyone complains of the same thing and they tell them that it’s all normal. The safety risk is when you give it a hard push to unstick it sometimes it goes almost into the next lane like over correction and could possibly hit another car and cause an accident. No lights or sensors came on the dash at all this has been going on for the last I would say 10,000 miles getting progressively worse. I don’t think the dealer actually drove it long or far enoughThey seem like they wanted me out of there and I was making this up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570911February 8, 2024
STEERING
Steering wheel keeps getting stuck when driving on the freeway and after. I have voiced my concern about it to honda several times since getting the car but kept being dismissed. It got so bad I had to find my own mechanic to get the problem diagnosed so I could bring invoice to them. After doing so honda finally inspected it and were able to reproduce the problem but told me they cannot fix it because the parts are not available and my car is out warranty for it. It’s gotten so bad I’m scared it will get completely stuck and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570875February 8, 2024
STEERING
my steering wheel is sticking and i have to fight with it to be able to steer my car it has been horrible for over a year. it very much is dangerous and so scary sometimes. i do not know when one day it is not going to turn and cause me to wreck. took it to dealership twice they told me the first time it's fine and they did not look at it. the second time they did not look at my car and just told me there would be a recall that Honda knows they have a problem and according to Honda it's safe to drive.when i received my recall they said my serial number on the steering does not match the one on recall and now they want me to pay a deductible and use my extended warranty because now my car is over the 36,000 miles. no warning lights come on for this. the dealer has ordered my part which is not going to be here till April 4th and once again wanting to me pay for it!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570853February 8, 2024
STEERING
Steering wheel sticks while driving causing driver to jerk the wheel to make it move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570848February 8, 2024
STEERING
Steering wheel has become sticky, feels stuck, hard to keep car in a straight line, wheel jerks when trying to drive. Extremely unsafe and scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570711February 8, 2024
STEERING
I own a 2022 Honda Civic. I am having problems with the steering sticking. When traveling down the road and you need to make a slight correction to straighten up the steering or even switching lanes you have to give the steering wheel a slight tug, which then causes you to over correct and, in some instances, could cause an accident. This is very unsafe for any driver, and I will not even let my daughter drive the car because of this. The dealership is aware of the issue, but because the car is out of warranty, they will charge a $180 diagnostic fee, which I can't afford at this time being a single mother and the cost of things rising. I just feel this should be a recall on Honda's behalf seeing it is happening to a lot of other people as well. It wasn't so bad to start off with, but it seems to be happening every time I get behind the wheel now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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