GMC Yukon XL Complaints

683 consumer complaints on file.

#11657334April 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon XL. The contact stated while starting the vehicle, the engine made an abnormal sound. Additionally, the low engine oil warning light was illuminated while driving. The vehicle was taken to the dealer, who diagnosed that the lifters and camshafts needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); and the VIN was included in the recall; however, the contact had not yet received a notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657217April 28, 2025
ENGINE
We were driving on the interstate and the car completely shut off. It went to the 'restart engine' screen. My husband put it in neutral and tried to coast off the interstate almost getting hit by cars going 70+ mph. Cars were swerving not to hit us as we coasted across three lanes. One car almost hit another car because they quickly tried to go around us because of our decreasing speed and made that car swerve into the other lane. We ended up only inches off the right lane. We had 2 teenagers and our 1 year old baby in the car with us in the Florida heat. Sitting in that car was truly traumatizing because every semi that passed us, the whole car was shaking because we were so close to the line. I just knew that someone was going to veer off inches and wipe us completely out. Because the engine just shut off, we barely made it off the road so cars were honking at us because they knew the danger we were in not being far enough off the shoulder. We all had to climb out the doors on the right because opening the left side doors would be in the right lane of the interstate. There we sat for 2 hours in 99 degree weather with a 1 year old (who also got bit by ants being in the high grassy area off the interstate) waiting for a tow truck to pick up the Yukon to tow it in to a location that isn't even where we live. We had to wait on someone to come pick us up that could hold 5 people and a car seat plus all of our sports equipment that we had for our tournament that weekend that we were headed home from. A nightmare, truly a nightmare. There was no warning, no lights came on, no heads up that the car was about to completely shut off going 75 mph. It just did, without warning. I was never informed about the POTENTIAL of a recall, or I would have been the first one at the door to get it checked out. My family was put in tremendous danger because of the irresponsibility of GMC. This is a nightmare, truly a nightmare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657153April 28, 2025
FORWARD COLLISION AVOIDANCE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2023 GMC Yukon XL. The contact stated that immediately after purchasing the vehicle, the battery failed and was replaced on two separate occasions. Additionally, while driving or reversing, the braking system erroneously activated, causing the vehicle to abruptly stop. During the failure, there were no other vehicles or large objects nearby to cause the Forward Collision Avoidance system to activate. The vehicle was taken to the local dealer on several occasions, but no failures were found. The vehicle was not repaired. The manufacturer had not yet been contacted. The failure mileage was 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657056April 27, 2025
ENGINE
While driving on a busy highway, the engine stalled and could not be restarted. We were in the left lane and thankfully traffic was light and i was able to get to the shoulder. No warning and no check engine light before stall. After numerous attempts and about 15 minutes it did restart. A few miles later same issue and could not restart. We were 200 miles from home. Called GM and they sent a tow truck. Dealer had the car for almost a month and replaced the engine because they found metal in the oil and determined that the main bearings had spun. The concern is that the replacement engine is presumably a 2024 and the issue could happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657046April 27, 2025
ENGINE
While driving without any warning the screen said press start. The vehicle shifted to neutral and lost all power while driving down a very busy road on the top of a hill going 55 mph. Once stopped we tried to turn the vehicle back on, vehicle would power on but wouldn’t start just click and screens flash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656969April 26, 2025
ENGINE
We purchased the 2025 GMC Yukon XL on February 26, 2025. While I was heading out on March 24, 2025 I had a total engine failure. No warning sign or warning lamps were present. We had the vehicle towed to Hurd Auto Mall in Johnston Rhode Island where we purchased it. We were told that the engine had seized with only 1,488 miles on it. We saw that over 870,000 GMC engines from 2021-2024 had this same issue and/or have been recalled. We are curious if the 2025 model also have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656936April 26, 2025
FUEL/PROPULSION SYSTEM, ENGINE
I was driving on a highway at speeds of 65 mph and the engine stalled on the left lane. I almost got struck by a tracker trailer. The dealer supposedly fixed the issue and a few months went by and the vehicle died again engine failure in middle of the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656684April 25, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656434April 23, 2025
POWER TRAIN
Valve body needs replaced, been waiting over 10 weeks for replacement. Vehicle only has 28k miles and wouldn’t reverse or shift past 2nd gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656402April 23, 2025
ENGINE
ENGINE FAILURE We were stranded on the side of the road on a trip back from Florida Vehicle had to be towed the a dealership back in Houston no warnings This is the second engine failure (original engine and the 1st replacement engine) basically we are on the 3rd engine in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656392April 23, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I am writing to express my concern regarding a serious issue with my 2021 GMC Yukon. Recently, while driving, I experienced a sudden surge in power. About five minutes later, when attempting to shift into reverse, the vehicle would not respond. I tried multiple times with no success. Afterward, while driving it briefly around the block, it made a clunking sound, which raised further concern. Ultimately, I had to call a tow truck, and the vehicle was taken to George Gee GMC in Liberty Lake, Washington. Unfortunately, the next day the dealership was unable to duplicate the issue. There were no warning messages on the screen at the time of the incident, and no diagnostic codes were found, so they could not move forward with any repair. I later discovered that this exact issue is addressed in Technical Service Bulletin N242454441-02. However, I was informed that my VIN is not included in the special coverage, despite my vehicle being the same year and equipped with the same transmission mentioned in the bulletin. I am deeply concerned that this problem could happen again—possibly while I am driving in Canada, transporting my children, or in a location where calling a tow truck would be very difficult. My safety and my family’s safety are at risk, and frankly, I am now anxious about driving a vehicle I used to trust. I also have an extended warranty, but when I contacted GM service, I was told that unless the problem can be duplicated, it would not be covered. This is extremely frustrating given the severity of the issue and the fact that it is already documented in an official bulletin. I am requesting that this situation be escalated. I would appreciate any additional support, coverage, or guidance GM can offer to help ensure this issue is resolved and does not put me or my family at risk again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656158April 22, 2025
ENGINE
While driving on the freeway at about 70mph, the lights on the dash lit up and the message "Push Button to Start" showed up. At that point the vehicle started decreasing in speed. When the accelerator was depressed, nothing happened. Luckily the freeway was not crowded and the vehicle was able to coast the side of the road where it came to a stop. Pushing the start button did nothing except bring up the dash information. Engine would not start or even try to start. AAA was called and the car was towed to a dealership. The dealer has since determined that the engine is locked up. The oil had metal in it and an engine replacement will be needed. They have put in an order for a new engine. There were no warning lights or CELs of any kind. The engine just stopped working without any warning. The 6.2l engine on the GM line of SUVs and trucks seems to be known for doing this. If this were a busy time of day or there was more traffic it may not have been so easy to pull to the side of the road. It is only a matter of time before these engine issues result in an injury or worse, a fatality. The solution to replace a faulty engine with another engine that has not been redesigned or fixed is an unsafe and risky solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656149April 22, 2025
ENGINE
On 1/3/25 the engine in my 2022 GMC Yukon XL Denali started making knocking noise while driving and then it happened again when turning on the engine. The check engine light came on, so I had the vehicle towed to the nearest GM dealership. When the dealership drained the oil they found metal shavings in the oil. The vehicle had roughly 44,000 miles on it at the time. This put my family and young children at risk as they were in the vehicle when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656062April 22, 2025
ENGINE
With no warning, the engine died in my vehicle. I was in the middle of a busy intersection at red light with my children. No sensors ever indicated there was a problem. The car could not be put into neutral so it couldn’t be moved until a tow truck came.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656033April 22, 2025
POWER TRAIN
While driving the transmission will slip/hard shift very aggressively causing the rear tires to lock up. This would happen at unpredictable speeds (anywhere between 10mph-65mph), this occurred for about 2 weeks before vehicle ever gave a code. VERY scary and dangerous especially if you are in traffic since it essentially "brake checks" those behind you. The last incident that finally provided a code occurred at 50 mph when the rear tires completely locked forcing the vehicle in park. Could no longer drive the vehicle after this. The error code states that a rear body valve is needed for the transmission which the dealer is unable to get and neither the dealer or manufacturer can provide any estimate of arrival. Has been in the shop for almost 2 months now waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655849April 21, 2025
ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the main rod bearing had failed, and the engine needed to be replaced. The vehicle was repaired after three months. The manufacturer was contacted and opened a case. The failure mileage was approximately 48,044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655532April 18, 2025
POWER TRAIN
I was going about 53 mph and went to pass another vehicle. While in the oncoming traffic lane, the transmission went out. The engine revved up and the gas pedal did not work. The vehicle has been inspected and was found to have a faulty control module that possibly caused the failure within the transmission. The parts are all on "indefinite backorder" and I have a $50,000 loan on a $60,000 vehicle that is now a paper weight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655483April 18, 2025
ENGINE, POWER TRAIN
Multiple issues...I bought the vehicle in Oct. 2023 1. BRAND NEW.... First day I brought the vehicle home there was a whining sound coming from the transmission. The reaction carrier assembly had to be replaced along with all other components. The transmission had to be completely removed from the vehicle and repaired. 2. In May of 2024 I had to have the lifters replaced on one side of the motor. 3. Right now it's in the shop with a blown motor. Yes there's only about 43,000 miles on it and the motor is blown and has to be fully replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655373April 18, 2025
POWER TRAIN, ENGINE
The contact owns a 2021 GMC Yukon XL. The contact stated while driving approximately 3-5 MPH, the vehicle unintendedly shifted to neutral, and the vehicle stalled immediately. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired because the engine was on backorder. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case for the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655154April 17, 2025
ENGINE
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced a sudden loss of power while driving, which has been attributed to a blown fuse and an underlying engine failure. The dealership has confirmed that the engine needs to be repaired. The vehicle is currently at the dealership and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? My [XXX] son was driving the vehicle alone at night over a busy bridge when the car suddenly lost power without warning. He had to coast down the bridge in heavy traffic with limited control, putting himself and surrounding drivers at serious risk. Fortunately, he was able to pull over safely, but the situation could have easily led to a serious accident or injury. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the vehicle was towed to the dealership, where the issue has been diagnosed. They confirmed that the engine is damaged and requires repair. They also identified that the initial trigger may have been a blown fuse, which led to the complete engine failure. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently in the care of the dealership’s service department. It has not yet been inspected by the manufacturer, police, or insurance representatives. No accident occurred, so no police report was filed. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no prior warning lights or symptoms leading up to the failure. The oil had recently been changed, and no issues were reported during the service. The only warning that appeared was the transmission warning light, which came on simultaneously with the vehicle’s sudden power loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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