GMC Terrain Complaints

3,167 consumer complaints on file.

#11258951September 30, 2019
UNKNOWN OR OTHER
WHEN I USE HEAT IN MY CAR FOR SOME REASON IT CUTS ITS SELF BACK ON .I CAN TURN THE HEAT OFF AND ITS DOES CUT OFF WHEN I PRESS OFF.THE PROBLEM IS WHEN I TURN OFF MY CAR AND TURB IT BACK ON LATER IN THE DAY ,THE HEATS CUTS ITS SELF BACK ON BUT THE SYSTEM IN THE CAR SHOWS THAT THE HEAT IS OFF ,SO THERE IS NO WAY FOR ME TO TURN THE HEAT OFF IF THE SYSTEM INDICATES THAT ITS IS ALREADY OFF , THE ONLY WAY I CAN ACTUALLY CAN GET THE HEAT TO TUN OFF IS TO TURN ON THE AIR FOR ABOUT 30 SECONDS AND THEN TURN IT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258282September 26, 2019
ENGINE
WHILE IN MOTION THE CAR IS RANDOMLY SHUTTING OFF THE ENGINE WHILE IN MOTION ON A CITY STREET BUT WILL IMMEDIATELY START BACK UP ONCE TURNING THE IGNITION BACK ON. THIS ISSUE ALSO CAUSED MY CHECK ENGINE LIGHT TO COME ON AND AFTER DOING A DIANOSTICS IT TURNS OUT THAT THE INTAKE VALVE SOLENOID THAT WENT BAD. AFTER REACHING OUT TO SEVERAL MECHANICS AND GMC DEALERS THEY'VE TOLD ME THAT THIS IS A COMMON ISSUE WITH MY CAR TYPE. ANOTHER ISSUE THEY MENTIONED IS THAT IF YOU REPLACE ONE AND NOT THE OTHER, MORE THAN LIKELY THE ISSUE WILL OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258200September 25, 2019
SERVICE BRAKES, POWER TRAIN, SEATS
1) BRAKES HAVE ALWAYS RUBBED & GRABBED REALLY HARD WHEN APPLIED. ALMOST LIKE THEY ARE DEFECTIVE ROTORS. HARD TO STOP FAST. I NOTICE THEY RECALLED A LOT OF THEIR BRAKES, BUT NOT MINE. 2). TRANSMISSION JERKS & SHIFTS VERY VIOLENTLY @ 16 & 17 MILES PER HOUR. SEEMS TO SLIP & NOT SHIFT @ THAT SPEED REALLY ROUGH. HAS ALWAYS DONE THIS. 3) SOMETIMES THE COLLISION ALERT GOES OFF & THERE IS NOTHING AROUND I LIVE IN THE COUNTRY & HAVE NO TRAFFIC IT WILL JUST GO OFF SCARES THE CRAP OUT OF YOU & STARTLES ME. I SAW ANOTHER PERSON HAD THIS HAPPEN ALSO ALL SITUATIONS ARE IN MOTION WHILE DRIVING. BIGGEST CONCERNS ARE THE TRANSMISSION & BRAKES. 4) OKAY SEATS ARE SUPPOSED TO BE LEATHER HOWEVER, THEY WENT CHEAPY ON THE SIDES. IT CRACKED & CONTINUES TO CRACK & TEAR BECAUSE THE SIDES ARE VINYL. THIS STARTED TO HAPPEN @ APPROXIMATELY 3,000 MILES. I ONLY HAVE 32,000 MILES ON IT. I DON'T DRIVE MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257766September 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND FIVE QUARTS HAD TO BE REPLACED CONSTANTLY. THE CONTACT SPOKE WITH HENNESSY BUICK GMC 1 (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT THEN WENT TO AN INDEPENDENT MECHANIC AND HAD THE ENGINE REPLACED WITH AN ENGINE FROM ANOTHER GMC VEHICLE AT THE COST OF $3,300. THE ENGINE FAILURE CONTINUED AFTER THE REPLACEMENT. THE CONTACT BELIEVED THAT THERE WAS A DEFECT WITH THE ENGINE, WHICH WAS CAUSING AN OVERCONSUMPTION OF OIL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257299September 23, 2019
VISIBILITY/WIPER
WHILE DRIVING IN A RAINSTORM THE WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, LEAVING ME VULNERABLE TO A POSSIBLE FATALITY AS I COULD NOT SEE. I HAD NO PREVIOUS INDICATION THAT THIS WAS ABOUT TO OCCUR. SERVICE DEALER STATED THAT THE TRANSMISSION INSIDE THE MOTOR OF THE WIPERS HAD FAILED. THE DEALER STATED IT WAS NORMAL WEAR AND TEAR. MY VEHICLE HAS UNDER 60,000 MILES AS OF THIS DATE, THEREFORE I DISAGREE WITH THE NORMAL WEAR AND TEAR REASONING. THE WINDSHIELD WIPERS ARE NOT USED DAILY AND AT EVERY START OF USAGE, UNLIKE A STARTER OR BRAKE USAGE, ETC.. THIS IS SOMETHING THAT SHOULD THROUGHOUT THE DURATION OF THE VEHICLE. NO WARRANTY ON SUCH PRODUCT AND NO RECALL. IT COST ME OVER $400 TO REPAIR. I CONTACTED GENERAL MOTORS AND THEY STATED THAT EVEN THOUGH THIS ISSUE HAD BEEN NOTED AND ONLY RECALLED IN CANADA, BUT NOT THE U.S. I REITERATED THAT THIS OCCURRENCE JUST NOW HAPPENED TO ME AND THIS IS VERY DANGEROUS AND A FATALITY CAN ENSUE. GENERAL MOTORS OFFERED ME NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256951September 20, 2019
VISIBILITY/WIPER
I WAS DRIVING ON HIGHWAY AT 60 MPH IN THE RAIN. WINDSHIELD WIPERS WERE ON MEDIUM SPEED SETTING. WINDSHIELD WIPERS SUDDENLY STOPPED MOVING AND WERE STUCK IN THE UPRIGHT POSITION. THIS CREATED A VISIBILITY HAZARD IN THE RAIN. WIPER MOTOR COULD STILL BE HEARD HOWEVER NO MOVEMENT AT ALL OF WIPERS. FURTHER INSPECTION LATER REVEALED BROKEN WIPER LINKAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256737September 19, 2019
VISIBILITY/WIPER
I OWN A 2015 GMC TERRAIN SLT AWD THAT I PURCHASED IN 2015 WITH 1000 MILES ON IT. WHILE I WAS TRAVELING BY MYSELF (SINGLE WOMAN) ON AN INTERSTATE HIGHWAY FREQUENTED BY SEMI-TRUCKS FROM ORLANDO, FL HEADED TO JACKSONVILLE, FL AT 9:30PM. AT ABOUT OVER AN HOUR AND A HALF OUT OF JACKSONVILLE, ON A DARK STRETCH OF THE HIGHWAY A TORRENTIAL DOWNPOUR, BEGAN COMMON FOR FLORIDA ESPECIALLY DURING HURRICANE SEASON. WINDSHIELD WIPERS STOPPED WORKING MID-WIPE STOPPED IN THE LEFT CORNER OF MY WINDSHIELD. I WAS SURROUNDED BY SEMITRUCKS BUT BY THE GRACE OF GOD, I WAS ABLE TO MAKE IT TO THE RIGHT SHOULDER. HOWEVER, I WAS EXTREMELY HESITANT BECAUSE, IT WAS DARK AND I COULD NOT SEE ANY OBSTRUCTIONS SUCH AS STALLED VEHICLES OR STALLED SEMI-TRUCKS OR ROAD HAZARDS UNLESS I WAS ON TOP OF OBJECT. INCIDENT OCCURRED ON SEPTEMBER 18, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256184September 17, 2019
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY STOPPED WORKING, WHICH CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO ROSEVILLE BUICK GMC (2775 LONG LAKE RD, ST. PAUL, MN) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255993September 16, 2019
ENGINE
MY CAR JERKS AND STALLS WHEN IDLING AND MY FOOT IS ON THE BRAKE. I HAVE TO PUT THE CAR IN NEUTRAL OR SHUT IT OFF AND RESTART ALTOGETHER WHEN AT A STOP LIGHT OR WHEN I WILL BE DOING ANY STOPPING. IF NOT, THE CAR JERKS AND STALLS. THIS HAPPENED IN DOWNTOWN NASHVILLE, TN! VERY DANGEROUS! REDUCED POWER NOTIFICATION LIGHT CAME ON AS WELL. I HAVE HAD IT IN THE SHOP MULTIPLE TIMES AND THEY ALL SAY IT IS FROM EXCESS OIL CONSUMPTION. HAVE ALREADY HAD THE TIMING CHAIN REPLACED DUE TO SAID OIL ISSUE. DRIVING THIS CAR WITH MY KIDS IS EXTREMELY DANGEROUS. WHY IS THERE NOT A RECALL ON THIS? THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE LATE 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255663September 16, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE HAD MY 2013 GMC TERRAIN FOR 3 YEARS AND IT HAS PROBLEMS WITH THE OIL CONSUMPTION, STARTING, TRACTION LIGHT COMES ON BY ITSELF AND TRUCK CUTS OFF WITHOUT WARNING. THIS STARTED SEVERAL WEEKS AGO. OIL, IT CONSUMES LARGE AMOUNTS OF OIL BETWEEN THE OIL CHANGES. I CHECK THE DIGITAL OIL DISPLAYS, THAT SHOW HOW MUCH OIL REMAINS, AND IT CAN GO FROM 80% REMAINS TO 70% REMAINS IN A MATTER OF DAYS. ICUTTING OFF, THIS HAPPENS AT RANDOM TIMES. WHEN I DRIVE, IT LOOSES POWER AND CUTS OFF IN THE MIDDLE OF THE STREET. NO WARNING AT ALL. THIS IS VERY SCARY ESPECIALLY WITH MY CHILDREN IN THE CAR. IT WILL LOOSE POWER AND NOT ACCELERATE AND I HAVE HAD DRIFT TO THE SHOULDER OF THE ROAD. I AM SCARED IT WILL DO THIS ON THE HIGHWAY WHEN DRIVING AT HIGH SPEEDS. STARTING, MY SUV CAN START WITH NO PROBLEM AND I CAN DRIVE TO THE STORE 5 MINUTES AWAY AND IT WILL NOT START WHEN I RETURN. I TRY STARTING IT 5 TIMES AND IT WILL FINALLY START. THIS HAS HAPPENED SEVERAL TIMES. IT WILL START IN THE MORNING WHEN I GO TO WORK OR TAKE KIDS TO SPORTS PRACTICE OR THEIR GAMES AND WHEN I LEAVE WORK WILL NOT START AFTER 8 HOURS. AFTER A 1-2 HOUR GAME, SAME THING OCCURS, IT WILL NOT START. I HAVE TAKEN IT FOR DIAGNOSIS, RECEIVED CODE AND HAD IT REPAIRED. AFTER A FEW DAYS, SAME THING HAPPENS. MY MECHANIC CAN NOT FIGURE OUT WHY THIS IS HAPPENING. MY TRACTION LIGHT HAS ALSO COME ON BY ITSELF, FOR NO REASON. THERE IS NO RECALL FOR THESE PROBLEMS BUT IT SHOULD BE BEFORE INNOCENT PEOPLE, AND FAMILIES ARE INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255664September 16, 2019
SERVICE BRAKES
WHEN BRAKES ARE APPLIED THE VEHICLE TAKES EXTREMELY LONG TIME TO PROPERLY STOP. BRAKES FEEL SOFT AND FADE WHEN APPLIED AND I HAVE NEARLY STRUCK VEHICLES FROM THE REAR SEVERAL TIMES WHEN ATTEMPTING TO STOP. I TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC BUT, NO OBVIOUS DEFECT WERE FOUND BY THE MECHANIC. I FEAR THAT THE BRAKES ARE NOT PROPERLY FUNCTIONING IN THIS VEHICLE AND IT IS A FACTORY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255479September 14, 2019
VISIBILITY/WIPER
2015 TERRAIN (DENALI) WIPER TRANSMISSION JOINT FAILURES (2) TIMES IN LESS THAN 6 MONTHS. WHILE DRIVING ON HIGHWAY DURING RAINY WEATHER; WIPERS STOP, DANGEROUSLY IMPAIRING VISIBILITY FAR FROM HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255340September 13, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO VANDEVERE CHEVROLET (LOCATED AT 1490 VERNON ODOM BLVD, AKRON, OH 44320, (330) 800-0230) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254869September 11, 2019
SERVICE BRAKES
HAVE NOT DRIVEN VEHICLE FOR A MONTH OR MORE BECAUSE OF PRESSURE WHEN BRAKING. REQUIRED MORE PRESSURE WHEN HOLDING BRAKE AT RED LIGHT OR IN TRAFFIC. FELT AS IF MY FOOT WOULD SLIP OFF BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254645September 11, 2019
ENGINE
IT USING OIL MAJORLY. FEAR OF ENGINE GOING BAD WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254669September 11, 2019
ENGINE
2.4 ECOTEC ENGINES EXCESSIVE OIL CONSUMPTION AFFECTS THOUSANDS OF GMC/CHEVY CONSUMERS VEHICLES 2011-2013. ALTHOUGH IN FINAL STAGES OF CLASS ACTION, GMC CONTINUES TO DENY THE SERIOUS NATURE OF THE PROBLEM. OIL INDICATOR DOES NOT ILLUMINATE, ENGINES BLOWN, FAILED CATALYTIC CONVERTERS, REAR MAIN SEALS, TIMING CHAINS AND MORE. NOT ONLY A HUGE FINANCIAL IMPACT FOR OWNERS BUT ALSO A SERIOUS SAFETY ISSUE. GMC SUGGESTS A PISTON RING FAILURE BUT ONLY OFFERS RESOLUTION TO VERY FEW OWNERS. PLEASE CONSIDER A RECALL ON THESE VEHICLES. YOU WILL FIND MORE INFORMATION HERE: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/CONSUMER-PRODUCTS/AUTO-NEWS/857897-GM-CLASS-ACTION-SAYS-CHEVROLET-EQUINOX-SUVS-BURN-OIL-ALARMING-RATE/ AND HERE: HTTPS://WWW.FACEBOOK.COM/GROUPS/174877126561662/ AND SO MUCH MORE ONLINE. PLEASE CONSIDER A RECALL. THE CLASS ACTION IS NOT FOR THE BENEFIT OF THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254673September 11, 2019
ENGINE
MOTOR STARTED KNOCKING LOUDER AND LOUDER AT 85,000 MILES. BROUGHT VEHICLE TO A GM DEALER WHERE THEY REPLACED; TIMING CHAIN, BALANCE CHAIN, TENSIONER, AND VALVES. GM ONLY CLAIMS RESPONSIBILITY FOR THE TIMING CHAIN, THOUGH THAT PART BREAKING CAUSED FAR MORE DAMAGE TO THE MOTOR. GM HAS KNOWINGLY PUT AND KEPT OUT THEIR BAD 4-CYLINDER ECOTECH MOTORS FROM 2010-2013. THEIR CLASS ACTION LAWSUIT STIPULATIONS DISQUALIFY MOST VEHICLES THAT ARE AFFECTED. MY VEHICLE IS CURRENTLY BROKEN DOWN DUE TO THE SAME ISSUE, I CAN'T RELY ON THE MOTOR TO GET ME WHERE I'M GOING WITHOUT DYING AT A STOP SIGN OR RUNNING COMPLETELY OUT OF OIL 2,000 MILES AFTER HAVING AN OIL CHANGE. WHILE BREAKING ON A HIGHWAY MY MOTOR WILL REV UP, AS IF IT'S TRYING TO ACCELERATE WHILE I'M TRYING TO SLOW DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254348September 10, 2019
ENGINE, UNKNOWN OR OTHER
MULTIPLE TIMES MY GMC STALLS WHILE IN MOVEMENT. DOES IT WHEN I AM MAKING TURNS DRIVING SLOW SPEEDS OR BACKING UP. MULTIPLE TIMES IT HAS RESULTED IN MY VEHICLE ALMOST BEING HIT. BIG PROBLEM I AM HAVING AS WELL IS THAT OIL SEEMS TO BURN FAST. I GET MY OIL CHANGES REGULARLY BUT HAVE TO GO BACK INTO SHOP BETWEEN OIL CHANGES FOR THEM TO PUT MORE OIL IN AS ITS BURNING OUT SO QUICKLY. I AM NOT LEAKING OIL AT ALL!! THESE TWO THINGS HAVE BEEN A CONSTANT PROBLEM BEING A MOM I AM SCARED TO HAVE M UH KIDS IN THE CAR THAT IT MAY MALFUNCTION WHILE THEY ARE IN IT AND RESULT IN AN ACCIDENT. RECALLS SHOULD BE IN PLACE TO FIX THESE PROBLEMS AS THEY ARE SERIOUS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254454September 10, 2019
VISIBILITY/WIPER
WIPERS FOR MY GMC TERRAIN 2014 STOP WORKING IN MIDDLE OF HEAVY RAIN IN HIGHWAY. MANAGED TO PULL OVER AND WAIT FOR RAIN TO STOP. YOU CAN HEAR MOTOR RUNNING. THERE WAS A RECALL FOR OTHER YEARS BUT 2014 WAS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254044September 9, 2019
VISIBILITY/WIPER
WHILE DRIVING WINDSHIELD SUDDENLY FOGS UP WITH OR WITHOUT DEFROST/DEFOG ON. WHEN IT'S DARK OUT ITS VERY DANGEROUS! TRIED EVERY COMBINATION TO RESOLVE ISSUE WITH NO LUCK. SEEMS THE AIR CONDITIONER IS BLOWING COLD AIR ON THE WINDSHIELD EVEN WITH THE TEMPERATURE TURNED UP. TWICE RAN OFF ROAD ONTO SHOULDER BECAUSE OF THIS ISSUE! LUCKILY DIDN'T HIT ANYTHING OR ANYONE! ... IT HAPPENS EVERY MORNING ON MY WAY TO WORK. IT'S BEEN HAPPENING SINCE I BOUGHT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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