GMC Terrain Complaints

3,167 consumer complaints on file.

#11374725November 15, 2020
VISIBILITY/WIPER
I WAS DRIVING IN A HEAVY RAIN STORM ACROSS A LONG THREE LANE BRIDGE WHEN MY WIPER SYSTEM FAILED. DUE TO THE AMOUNT OF WIND, RAIN AND TRAFFIC ROAD SPRAY, I COULD NOT SEE THE ROAD OR VEHICLES IN FRONT OF ME. I HAD ZERO VISIBILITY. MIRACULOUSLY, I MADE IT SAFELY ACROSS THE BRIDGE AND OFF THE SHOULDER INTO A GRASSY AREA. THE DEALERSHIP THAT MADE THE REPAIR TOLD ME THAT GM COVERED THE REPLACEMENT OF THE WIPER ASSEMBLY BECAUSE THEY ARE AWARE OF THIS DEFECT, BUT HAVEN'T ISSUED A PUBLIC RECALL. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT BE IGNORED. IT HAS CAUSED ME TO HAVE CONTINUED ANXIETY ISSUES WHEN DRIVING IN THE RAIN AND ACROSS LONG BRIDGES. PLEASE MAKE THIS A PUBLIC RECALL. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374234November 12, 2020
ELECTRICAL SYSTEM
TWICE WITHIN THE LAST TWO MONTHS MY ENTIRE RADIO SHUT OFF, MY SCREEN WENT BLACK AND SO DID MY GAUGES FOR AT LEAST 20 SECONDS. THEN THEY JUST CAME BACK ON AND PICKED UP WHERE IT LEFT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374242November 12, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 GMC TERRAIN. THE CONTACT STATED THAT WHEN THE AIR CONDITION WAS ACTIVATED, THERE WAS AN ABNORMAL CHEMICAL BURNING ODOR COMING THROUGH THE VENTS, CAUSING HE AND HIS WIFE TO GET HEADACHES. THE VEHICLE WAS TAKEN TO MEADOWLAND OF CARMEL GMC (1952 US-6, CARMEL HAMLET, NY 10512) HOWEVER, WAS NOT DIAGNOSED FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST PURCHASED AND THE ODOR WAS FIRST EXPERIENCED, THE DEALER REFUSED TO REPLACED THE VEHICLE WITH ANOTHER VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11374298November 12, 2020
ENGINE, POWER TRAIN
MY VEHICLE BEGAN BY STALLING OUT WHEN I WAS IN REVERSE, WHILE DRIVING AND WOULD STALL OUT WHEN STOPPED AT A TRAFFIC LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373930November 10, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
I HAVE HAD THE PASSENGER SIDE HEADLIGHT REPLACED BY THE DEALER TWO TIMES. IT HAS BEEN SHORTING OUT AND COME TO FIND OUT THE PLUG THAT THE BULB CONNECTS TO HAS BEEN BROKEN AND NO ONE FIXED THE ISSUE. ALSO I HAD MY FRONT AXLE'S HAVING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373834November 9, 2020
ENGINE
I HAD COMPLETE ENGINE FAILURE BECAUSE OF THE TIMING CHAIN BREAKING TWICE FOR THIS ISSUE. IT HAS STRANDED ME AND HUNDREDS OF OTHERS ON THE SIDE OF THE ROAD WHILE DRIVING. THERE IS A FACEBOOK PAGE FOR IT AND HUNDREDS OF PEOPLE SAY THE SAME THING AND HOW DANGEROUS THIS IS. THERES NO WARNING, JUST DIES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373835November 9, 2020
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PURCHASED NEW 2020 GMC TERRAIN W/7MILES. LEFT DEALERSHIP ON MY WAY HOME, AND WITHIN 20 MILES, RECEIVED A MESSAGE ON DASH-> SERVICE - ESC - DISMISS. CHECK ENGINE LIGHT FLASHED SEVERAL TIMES, AND THE SUV SLOWED DOWN AT LEAST 10 MILES FROM 65MILES PER HOUR. AFTER ENGINE LIGHT STOPPED BLINKING, I CONTINUES HOME AROUND 30 MILES MORE WITH NO MORE PROBLEMS. CALLED MY SALES PERSON THE NEXT DAY, AND HE DID NOT KNOW WHAT ESC WAS. (ELECTRONIC STABILITY CONTROL) HE CALLED ME BACK AND INDICTED THE VEHICLE MAY NEED A SOFTWARE UPDATE. I TOLD MY WIFE, WHY WOULD A DEALERSHIP NOT CHECK ON VEHICLE SOFTWARE UPDATES BEFORE RELEASING VEHICLES TO THE NEW OWNERS, PRIOR TO LEAVING THE DEALERSHIP. THIS IS CALLED, "BEING PROACTIVE." WE WERE ON THE HIGHWAY LEAVING THE DEALERSHIP AFTER PURCHASING THIS NEW SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373229November 5, 2020
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE AIR PRESSURE DECREASED. THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CENTRAL BUICK GMC OF NORWOOD (70 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781) 473-0908) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SET OF VALVE STEMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372949November 4, 2020
ENGINE
THE VEHICLE IS OUT OF THE WINDOW ON THE OIL CONSUMPTION LAWSUIT; HOWEVER IT HAS BEEN BURNING OIL SINCE I HAVE HAD IT AND I KEPT TAKING IT IN AND THEY DIDN'T MENTION ANYTHING ABOUT A PROBLEM SAID IT WAS NORMAL. BY THE TIME I FOUND OUT ABOUT THE LAWSUIT I WAS OUT OF THAT PERIOD. CAN I GET THE VEHICLE REPAIRED, I AM PUTTING OIL IN CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372992November 4, 2020
ENGINE, VEHICLE SPEED CONTROL
. IN OCTOBER 2019 MY CAR NEEDED TO HAVE EXTENSIVE WORK DONE ON ITS TIMING CHAINS, VARIABLE VALVE TIMING SOLENOIDS, INTAKE VARIABLE ENGINE VARIABLE TIMING SOLENOID, VARIABLE VALVE TIMING SPROCKET, HEATED OXYGEN SENSOR, TIMING COVER GASKET SET, VALVE COVER GASKET SET, IRIDIUM SPARK PLUGS, WATER PUMP, ENGINE OIL FILTERS, SYNTHETIC DEXOS MOTOR OIL, COOLANT. THEN IN JULY 2020 THE TIMING CHAINS COLLAPSED ON ME WHILE I WAS ON MY WAY HOME FROM WORK. THE ENTIRE ENGINE HAD TO BE REPLACED. MY CAR WAS COMPLETELY TOTALED AFTER THE ENGINE COLLAPSED AND I WAS STUCK OWING 12000 DOLLARS ON A USELESS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372469October 30, 2020
VISIBILITY/WIPER
I WAS DRIVING ON THE HIGHWAY I75 YESTERDAY OCTOBER 29TH 2020 DURING HEAVY RAIN THE WIPERS WERE ON AND WORKING, AS SOON AS I TURN THE WIPER SPEED TO A FASTER ROTATION ALL OF THE SUDDEN THE WIPERS JUST STOPPED WORKING AND WAS HARD TO SEE ANYTHING. THE NEXT MORNING I CHECKED ALL FUSES AND MOTOR, WHEN I TURN THE WIPER ON THE MOTOR STILL MADE NOISE. I TOOK THE WIPER ASSEMBLY APART AND GOT INTO THE WIPER LINKAGE AND SAW IT HAD CAME APART, I PUT IT BACK ON AND TURN ON THE WIPER AND IT CAME RIGHT OFF, LOOKS LIKE THE LINK AND BUSHING IS RUSTED AND NEEDS REPLACED. I DID SOME RESEARCH AND IT LOOKS LIKE IT'S A PRETTY COMMON WITH THE TERRAINS AND EQUINOX. THIS IS AN DANGEROUS ISSUE THAT GM NEEDS TO ADDRESS AND GET IT FIX FOR ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366587October 27, 2020
FUEL/PROPULSION SYSTEM
OIL IS RELEASING OR LEAKING SOMEWHERE IS BACK FLASHING WHILE DRIVING AND BATTERY CHARGING SYSTEM SHUT DOWN. UNDERBELLY IS SATURATED WITH OIL. I WAS DRIVING ON MARYLAND INTERSTATE HIGHWAY 95 FROM HARFORD COUNTY TO BALTIMORE CITY, MARYLAND WHEN I LEFT THE INTERSTATE ONTO THE 6300 BLOCK OF EASTERN AVENUE WHERE I HAD TO PULL OVER AS THE VEHICLE SHUT DOWN. I HAD TO HAVE THE VEHICLE TOWED TO DAYS AUTO BODY AT BALTIMORE STREET AND CENTRAL AVENUE IN BALTIMORE CITY, MARYLAND FOR DIAGNOSTIC TESTS AND REPAIRS. VEHICLE WAS PLACED ON FRIDAY, OCTOBER 23, 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366482October 26, 2020
POWER TRAIN
ONLY 87000 MILES AND THE TRANSMISSION WENT OUT, CAR STARTED TO SURGE WHILE DRIVING, AFTER PARKING IT WOULDN'T GO INTO REVERSE. THEN WHEN TRYING TO SEE IF IT WOULD STILL DRIVE FORWARD, WOULDN'T GO FASTER THAN 20 MILES AN HOUR, JUST STARTED REVVING WOULDN'T ENGAGE IN A GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365867October 23, 2020
ENGINE, POWER TRAIN
HAVE A SERIOUS OIL CONSUMPTION PROBLEM HAVE TO HAVE OIL CHANGED EVERY 500 MILES, IT STARTS TO SHAKE WHEN START UP IT TURNS OFF KEEP GETTING CAMSHAFT CODES ALSO GOT MISFIRE CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365679October 22, 2020
POWER TRAIN
MY VEHICLE IS CONSUMING TOO MUCH OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365197October 19, 2020
ENGINE
2013 GMC TERRAIN IS BURNING EXCESSIVE OIL RIGHT AFTER OIL CHANGE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365208October 19, 2020
ENGINE, POWER TRAIN
LESS THAN 62,000 MILES AND THE TRANSMISSION HAS GONE OUT. AFTER SEARCHING TO ORDER THE PARTS, I NOTICED SEVERAL COMPLAINTS COME UP ACROSS NUMEROUS WEBSITES WHERE OWNERS STATE THAT THEIR VEHICLES TRANSMISSION HAS DIED AROUND 60,000 MILES. THIS TELLS ME GMC IS AT LEAST AWARE OF THIS ISSUE AND SHOULD ENACT A RECALL FOR THIS PROBLEM. THE PARTS SHOULD BE COVERED BY GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365029October 18, 2020
ENGINE
PISTONS ARE BAD AND DEALERSHIP AT 16400 W COLFAX AVE,GOLDEN CO 80401 REFUSES TO REPLACE AND OIL CONSUMPTION IS TO MUCH. THIS PROBLEM HAS BEEN GOING ON FOR TO LONG I WAS TOLD BY MANAGEMENT AFTER I PAID FOR A HIGH PRESSURE FUEL PUMP REPLACEMENT IF THE PROBLEM WAS STILL THERE IT WOULD BE FIXED AT NO CHARGE TO ME. SINCE THEN THE MANAGER QUIT AND THERE IS ALL DIFFERANT STAFF AND I HAVE TRIED THE CORPORATE OFFICE STILL NOT RESOLVED THE ONLY THING LEFT IS SMALL CLAIMS COURT WITH A CAP AT $7000.I DO NOT WANT TO GO TO COURT IF I REALLY DO NOT HAVE TO BUT IF NECESSARY I ALREADY HAVE THE PAPERWORK TO FILE.THE DEALERSHIP HAD MY VEHICLE FOR OVER TWO WEEKS RUNNING DIAGNOSTICS WITH NO ANSWER I ASKED THEM TO CHECK THE PRESSURE COMING FROM THE OIL CAP WHEN YOU REMOVE IT.NOTHING THEY JUST REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM IS STILL THERE THIS VEHICLE IS NOT SAFE TO DRIVE AND CAN CAUSE A WRECK IF NOT FIXED. LOSES POWER AND GAS PEDAL HITS THE FLOOR I HAD TO PAY FOR A RENTAL CAR THE WHOLE TIME THE DEALERSHIP HAD MY VEHICLE BECAUSE THEY SAID THEY WOULD GET US A LONER VEHICLE AND THAT NEVER HAPPENED THIS WILL BE MY LAST ATTEMPT TO RESOLVE THIS MATTER OUT OF COURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365032October 18, 2020
ENGINE
ME AND MY WIFE OWN A 2012 GMC TERRAIN 2.4L ENGINE. OIL CONSUMPTION IS 1 QUART EVERY 500 MILES THE DEALERSHIP LOCATED AT 16400 W COLFAX AVE GOLDEN CO HAD ARE VEHICLE FOR TWO WEEKS RUNNING DIAGNOSTICS TESTS AND USING A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WITH NO ANSWER FOR WHY THE VEHICLE WAS LOSING POWER AND GAS PEDAL GOING TO THE FLOOR WITH NO CODES PULLING UP AS THEY MIMICKED THE PROBLEM WITH A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WHILE A GM TECH TEST DROVE THE TERRAIN THIS IS A MAJOR PROBLEM FOR DRIVING ON THE HIGHWAY ITS LIKE GOING 45 MPH ON THE HIGHWAY AND SLAMMING ON YOU'R BRAKES THEN THE VEHICLE KICKS BACK INTO GEAR.MY WIFE IS A NURSE AND NEEDS HER VEHICLE TO GET TO AND FROM WORK ESPECIALLY WITH COVID-19 IF SHE CANT MAKE IT TO WORK PEOPLE COULD DIE COVID IS NOTHING TO PLAY AROUND WITH AND NURSES ARE NOT ALLOWED TO CALL IN WHILE COVID IS GOING ON THIS PROBLEM WITH THIS TERRAIN NEEDS TO BE INVESTIGATED IF A GM CERTIFIED TECH DOES NOT KNOW WHAT IS GOING ON WITH THIS VEHICLE WHO WOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364510October 15, 2020
ENGINE, VISIBILITY/WIPER
OWN 2014 GMC TERRAIN WITH 56K MILES ON IT, HAVE HAD THE CAR TWO YEARS AND HAVE HAD MULTIPLE ISSUES. FIRST INCIDENT, WAS DRIVING ON HIGHWAY IN RAIN WIPERS JUST SHIFT OFF. ALMOST WRECKED TRYING PULL OFF SIDE OF THE ROAD. COST $300 FOR NEW MOTOR. 2ND ISSUE HAD TO HAVE A SENSOR REPLACED BECAUSE CAR BURNED EXCESSIVE OIL IN BETWEEN OIL CHANGES, WITH NO INDICATION OF LOW OIL. FRIED THE SENSOR. 3RD ISSUE, A REPEAT OF THE 2ND CAR WOULD NOT PICK UP SPEED ON HIGHWAY, STABILTRAK LIGHT CAME ON, ENGINE LIGHT CAME ON, SPEEDOMETER STOPPED IMMEDIATELY, I CHECKED OIL. WASN'T BONE DRY. DROVE IT STRAIGHT HOME AND WAS IN EVEN WORSE CONDITION REVERSING INTO DRIVEWAY. THE OIL EXPLODED ALL OVER DRIVEWAY, HAD IT TOWED TO PRIVATE MECHANIC. NOW I HAVE TO PUT A WHOLE NEW ENGINE IN BECAUSE GM IS NEGLIGENT WITH ISSUING RECALLS. OIL WAS LEAKING FROM RINGS ALL THE WAY OUT TO THE EXHAUST. FAULTY OIL SYSTEM AND NO WARNING FRIED MY ENGINE. STILL OWE 15,000$ IN THE CAR. THIS SHOULDN'T EVER HAPPEN ON A CAR WITH SO LOW MILES AND PROPER UPKEEP. GLAD I'M STUCK WITH 15K ON A LOAN AND A CAR THAT ISN'T RELIABLE. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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