GMC Terrain Complaints

3,167 consumer complaints on file.

#11404085March 21, 2021
SERVICE BRAKES
BRAKING ASSIST MESSAGE IS APPEARING AND BRAKING IS EXTREMELY HARD AT LOW SPEED. YOU HAVE TO PUSH DOWN HARD ON BRAKE TO GET CAR TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403924March 19, 2021
ENGINE
GM USED FAULTY PISTON RINGS RESULTING IN EXCESSIVE OIL CONSUMPTION. THIS RESULTED IN BLOWN ENGINES. THIS VEHICLE ALSO DOES NOT HAVE A OIL GAUGE OR LOW OIL LIGHT TO WARN THE CONSUMER OF THE KNOW OIL CONSUMPTION ISSUE. I WAS DRIVING HOME AND THE ENGINE STARTED TO PING AS I GOT TO THE DRIVEWAY. I TURNED OFF THE ENGINE, AND IT WOULD NOT START AGAIN. I TOOK IT TO GM AND THEY SAID THE ENGINE WAS BLOWN. SEE #16118-01: SPECIAL COVERAGE-EXCESSIVE ENGINE OIL CONSUMPTION- (JAN 28,2020) GM WAS SUED, BUT ARE DENYING MOST CLAIMS. SEE TERRAIN-EQUINOX OIL CONSUMPTION RECALL GROUP ON FACEBOOK. THE ENGINE BLEW DUE TO THE OIL LEAKING OUT OF THE PISTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403668March 18, 2021
FUEL/PROPULSION SYSTEM
EARLIER THIS MONTH WHILE DRIVING, OUR GMC TERRAIN BEGAN SHUDDERING WHILE IN LINE AT A DRIVE-THROUGH. A FEW DAYS LATER WHILE DRIVING, IT DIED AT A STOPLIGHT, AND WHEN RESTARTED, IMMEDIATELY DISPLAYED A WARNING THAT THERE WAS REDUCED POWER DUE TO AN OIL ISSUE. WE WERE NOT DUE FOR AN OIL CHANGE. WE HAD THE VEHICLE TOWED TO A BODY SHOP WHO INFORMED US THAT IT WAS LEAKING OIL DRASTICALLY AND HAD A LEAK IN THE REAR MAIN SEAL. WE WERE TOLD IT WAS DUE TO THE COLD WEATHER AND THAT WE WERE THE THIRD GMC TERRAIN HE HAD SEEN IN 24 HOURS WITH THE SAME ISSUE. WE HAD TO TAKE IT TO A LARGER SHOP FOR THE REPAIR WORK, WHICH TOTALLED $2,407.33 TO REPAIR. THE SHOP SAID THE PCV SYSTEM FROZE AND CAUSED THE REAR MAIN SEAL TO BLOW OUT. THEY ALSO TOLD US THERE WERE MULTIPLE OTHER GMC TERRAINS WITH THE SAME ISSUE. I LATER LEARNED THAT GMC HAD TO ISSUE A SPECIAL COVERAGE ADJUSTMENT FOR THE EXACT SAME ISSUE FOR TERRAINS FROM 2010-2013. THIS WAS THE EXACT SAME ISSUE. THE SPECIAL COVERAGE NOTES THAT "GMC TERRAIN VEHICLE MAY EXPERIENCE A FROZEN PCV SYSTEM DURING COLD WEATHER OPERATION. THIS MAY INCREASE CRANKCASE PRESSURE LEADING TO A REAR SEAL OIL LEAK." THE PART NUMBER THEY REQUIRED TO BE REPLACED WAS THE SAME PART NUMBER WE HAD REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403615March 17, 2021
VISIBILITY/WIPER
I AM A MALE OF 6'1" HEIGHT AND FIND IT VERY HARD TO SEE OUT THE REARVIEW MIRROR WHEN I DRIVE MY WIFE'S GMC TERRAIN. BECAUSE OF THE LIMITED MOBILITY OF THE MIRROR, I AM UNABLE TO SEE OTHER CARS BEHIND MY VEHICLE WITHOUT LOWERING MY HEAD AND RECLINING MY SEAT BACKWARDS, BOTH OF WHICH CAN BE VERY DANGEROUS TO DO WHILE DRIVING. I WOULD LIKE TO SEE THE MIRROR ADJUSTED TO BE LONGER, OR ABLE TO BE ADJUSTED FURTHER UPWARD TO IMPROVE VISIBILITY FOR TALLER PEOPLE, LIKE MYSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402894March 14, 2021
ENGINE, POWER TRAIN
ODB CODE P0014/P0017 IS A GMC RECALL AND I WOULD VERY MUCH LIKE TO BRING IT AND LET YOU GUYS FIX IT BECAUSE IT IS BECOMING A PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402947March 14, 2021
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
THE EMERGENCY FLASHER BUTTON STICKS DOWN IT STICKS BEING PUSHED IN ALONG WITH THE ECO BUTTON AND I FEEL THE DRIVE SHAFT SHOULD BE MORE DURABLE THAN 155,000 MI OR 11 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402661March 12, 2021
UNKNOWN OR OTHER
I CAN NOT ROLL DOWN A BACK WINDOW DRIVING ABOVE 25 MPH WITHOUT AN EAR-PIERCING NOISE CREATED IN THE CABIN. IT HAS ALWAYS HAPPENED EVERY TIME THE BACK WINDOW IS OPENED WHILE DRIVING. I HAVE TO CLOSE THE WINDOWS EVERY TIME. IT HURTS OUR EARS AND IS VERY DISTRACTING. I HAVE SIX CARS AND NO OTHER MAKE THAT I HAVE DOES THIS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11400104March 10, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TAKEN THE VEHICLE TO HILLSDALE BUICK GMC (99 W CARLETON RD, M-99, HILLSDALE, MI 49242) ON MULTIPLE OCCASIONS TO HAVE MULTIPLE REPAIRS PERFORMED ON THE VEHICLE INCLUDING THE REPLACEMENT OF THE ECM, SEVERAL FUEL INJECTORS, AND MULTIPLE COMPUTER UPDATES PERFORMED HOWEVER, THE FAILURE PERSISTED AFTER EACH VISIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400138March 10, 2021
ELECTRICAL SYSTEM
CURRENT KEY IS 10+ YEARS OLD. STEERING LOCKS UP SOMETIMES AND CANNOT START CAR. IT IS HELL TO UNLOCK STEERING. I ORDERED A NEW KEY BOB ABOUT 5 WEEKS AGO. GMC PARTS SAYS GM HAS NOT SNET NEW KEY BOB YET!!! SO, STEERING MAY LOCK UP AND WITH NO NEW KEY BOB CANNOT DRIVE CAR. SO, I'M SUPPOSE TO PUSH CAR???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400040March 9, 2021
ENGINE
I PURCHASED THIS CAR WITH 12,000-15000 MILES STILL RELATIVELY NEW (V6). EVERY TIME ITS TIME TO GET MY OIL CHANGE, THERE IS 0 OIL LEFT. MY CAR BURNS ALL THE OIL BEFORE THE NEXT OIL CHANGE EVERY TIME. I CONSISTENTLY GOT MY OIL CHANGED ON TIME, MY MOST RECENT OIL CHANGE WAS YESTERDAY AT 58K MILES. BEFORE ITS EVEN TIME TO GET MY OIL CHANGED I'M FORCED TO BUY AN EXTRA QUART OF OIL BECAUSE ITS BONE DRY EMPTY. THERE IS ALSO A KNOCKING SOUND. THE LAST PERSON TO CHANGE MY OIL TOLD ME THEY HAD ANOTHER GMC TERRAIN THEY WERE WORKING ON WITH A SIEZED ENGINE FROM THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399276March 5, 2021
ENGINE
MY EXHAUST MANIFOLD HAS A CRACK/BROKEN IN IT. IT STARTED OUT WITH A LITTLE NOISE, BUT, NOW IT IS ROARING UNDER THE HOOD. EXSESSIVE AMOUNT OF EXHAUST GASSES AND SMELL INTO THE CABIN, AND HAS CAUSED NUMEROUS HEADACHES FROM NOISE AND SMELL. DURING START UP, DRIVING AROUND TOWN, ON THE HIGHWAY, IN THE HOT OR COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399325March 5, 2021
VISIBILITY/WIPER
WIPER TRANSMISSION NEED TO BE REPLACED DUE TO WATER AND DEBRIS ENTERED THE WIPER ASSEMBLY BALL JOINTS AND CAUSED EXCESSIVE WEAR, ALLOWING THE BALL JOINTS TO DETACH AND CAUSING THE WIPERS TO STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399393March 5, 2021
UNKNOWN OR OTHER
WHEN EVER I GO TO TURN MY STEERING WHEEL AND I GO TP PUCH IN THE GAS PEDDLE THERE IS A VIBRATION DURING MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399091March 4, 2021
LANE DEPARTURE: BLIND SPOT DETECTION
"SERVICE SIDE DETECTION SYSTEM" WARNING UPON STARTUP AND SPORADICALLY WHEN DRIVING AT NORMAL SPEEDS. THE BLIND SPOT MONITOR LIGHTS IN THE SIDE MIRRORS DO NOT FUNCTION ANYMORE. UPON STARTING THE VEHICLE, BOTH SIDES USED TO ILLUMINATE WHILE RUNNING THRU SYSTEMS CHECK. NOW ONLY THE DRIVER'S SIDE LIGHTS UP. TO CONFIRM, THE BLIND SPOT MONITORING DOES NOT WORK FOR EITHER SIDE OF THE VEHICLE NOW. THE SENSOR IS UNDERNEATH THE REAR BUMPER COVER, EXPOSED TO THE ELEMENTS. THERE ARE SEVERAL FORUMS MENTIONING THIS ON THE GMC TERRAIN DENALI MODEL ALONG WITH CADILLAC AND CHEVROLET MODELS THAT HAVE THE SENSOR IN THE SAME PHYSICAL LOCATION OF THE CAR. THE SENSOR IS EXPOSED TO RAIN, SNOW, DIRT, DUST, MUD. I HAVE CHECKED RECALLS ON THIS BUT IT DOESN'T APPEAR TO HAVE ANY OUT THERE DESPITE FORUM COMPLAINTS. THERE SEEMS TO HAVE BEEN "SERVICE BULLETINS" SENT OUT FOR CADILLAC AND CHEVROLET MODELS DUE TO CUSTOMERS COMPLAINING ABOUT THIS SAME ISSUE. THOSE HAVE BEEN REPLACED AT NO COST TO THE CONSUMER FROM WHAT I UNDERSTAND. AFTER DOING SOME RESEARCH, TYPICAL COST FOR THIS PIECE DIRECT FROM ONLINE SELLERS IS $250+. TO HAVE THE DEALER REPLACE, IT'S LOOKING AT A COST UPWARDS OF $750+. THE NUMBER OF TERRAIN DENALI (THE ONLY TERRAIN TRIM WITH THE SIDE BLIND ZONE ALERT) ARE RELATIVELY LOW COMPARED WITH THE QUANTITY OF THE CADILLAC AND CHEVROLET MODELS WITH THIS ISSUE. I'M WONDERING IF THIS IS POSSIBLY WHY THERE WERE NO "SERVICE BULLETINS" ON THE TERRAIN. THE TERRAIN HAS A HORRIBLE BLIND SPOT AND I UTILIZED THIS FEATURE ALL THE TIME WHEN IT WAS WORKING PROPERLY. I FEEL LIKE SAFETY IS COMPROMISED FOR MYSELF AND MY FAMILY WITH THIS NOW NOT WORKING. I APPRECIATE ANY AND ALL ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399112March 4, 2021
ENGINE
THE OIL IN MY CAR SEEMS TO DISAPPEAR. I GET MY OIL CHANGED AND AFTER ABOUT 500 MILES THE OIL IS GONE. THERE IS NO WARNING LIGHT. THE MENU SAYS I HAD 50 PERCENT LIFE LEFT ON THE OIL. CHECK THE OIL AND IT IS IKE A RUST COLOR. Y ENGINE HAD STOPPED. IT WILL NOT CRANK. NOW I HAVE A CAR THAT'S NEEDS ANEW ENGINE. I'VE LOOKED ONLINE ABOUT THIS ISSUE. FIND OUT THAT PEOPLE THAT HAVE THE SAME CAR HAS HAD THE SAME PROBLEM. SOMETHING NEEDS TO B GONE ABOUT THIS ISSUE. I HAVE NO WARRINITY LEFT ON THE CAR. IT ALL HAS TO B OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398854March 3, 2021
VISIBILITY/WIPER
MY WIFE WAS DRIVING ON THE CAUSEWAY DURING A RAIN STORM AND THE LEFT WIPER BLADE STOPPED WORKING IN AN UP POSITION AND THE RIGHT BLADE KEPT WORKING AND CROSSING THE STATIONARY LEFT BLADE. NEEDLESS TO SAY VISIBILITY ON THE DRIVER'S SIDE WAS SEVERELY IMPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398875March 3, 2021
ENGINE
WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70 MPH, ON LOW TEMPERATURE DAY (~10*F), SMOKE BEGAN EMITTING FROM BOTTOM OF VEHICLE WITH PUNGENT SMELL. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND SHUT OFF. THERE WAS OIL COVERING THE ENTIRE UNDERCARRIAGE. THE OIL WAS PRESENT SUBSTANTIALLY ON THE EXHAUST SYSTEM, ALLOWING FOR POTENTIAL OF FIRE IF VEHICLE CONTINUED DRIVING. THE REAR MAIN SEAL WAS LEAKING AND REQUIRED TO BE TOWED HOME THEN TO DEALER AT LATER DATE FOR REPAIR. THE REPAIR AND ASSOCIATED REMEDIES FOLLOWED TSB 19-NA-021 BUT WERE NOT WARRANTIED AS THE VEHICLE'S VIN DID NOT FALL UNDER THE ASSOCIATED BULLETIN'S GUIDELINES. ALL REPAIRS AND REMEDIES WERE IDENTICAL TO PREVIOUS REPORTED FAILURES OF ABOVE LISTED BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398945March 3, 2021
ENGINE
ON DECEMBER 19, 2020 I MADE A TRIP IN MY 2015 GMC TERRAIN. THE TEMPERATURE WAS 16 DEGREES. UPON ARRIVING HOME, I NOTICED A LARGE PUDDLE OF FRESH OIL COMING FROM THE TERRAIN. I CONTACTED MY LOCAL MECHANIC AND HE ADVISED TO BRING IT TO HIS SHOP. I ADDED TWO QUARTS OF OIL TO THE TERRAIN AND I DROVE THE VEHICLE TO HIS GARAGE. HE SAID HE WOULD CALL ME AFTER HE ACCESSED THE SITUATION. LATER THAT DAY, HE CALLED AND SAID GM HAD A RECALL ON 2012, 2013, & 2014 MODEL TERRAINS WITH THIS ENGINE BUT NOT THE 2015. THE PROBLEM HE ADVISED WAS IN COLD WEATHER THE CONDENSATION INTHE VALVE COVER FROZE, CAUSING OIL PRESSURE TO CLIMB AND EXIT OUT ENGINE MAIN REAR SEAL. THE SAME PLACE AS HAD HAPPENED ON MY TERRAIN. THE GM RECALL WAS# 14882. I CALLED GM AND SENT A LLETTER TO THEM . I WAS ASSIGNED CASE I WAS ADVISED TO TAKE MY VEHICLE TO BURDICK CHEVROLE, CICERO, NY. UPON CONTACTING BURDICK CHEVROLET, I WAS ADVISED BY A SERVICE MANAGER THAT BURDICK DOES NOT RATE OTHER MECHANICS WORK. HE ALSO STATED THERE WAS NO WAY TO REMOVE THE ENGINE AND TAKE IT APART AS THE CORRECT PARTS WERE INSIDE THE ENGINE. HE STATED THEY WOULD NOT DO THAT. I THEN CONTACTED GM AND ADVISED THE WORK WAS ALL DONE INTERNAL OF THE ENGINE AND IT WAS NOT ABLE TO VERIFY THE WORK. I WAS THEN ADVISED THERE WAS NO WAY I WOULD BE REIMBURSED FOR ANY OR ALL OF THE $1648 BILL BECAUSE THE 2015 YEAR WAS NOT ON THE RECALL 14882. ON WEDNESDAY, FEBRUARY 17, 2021 AFTER RUNNING ERRANDS, UPON RETURNING HOME, I AGAIN OBSERVED A LARGE OIL PUDDLE OF OIL IN MY DRIVEWAY. I CALLED MY WIFE AND ADVISED HER OF THE OIL PUDDLE. SHE ADVISED SHE WAS AT CHURCH, APPROX 4 MILES AWAY. I IMMEDIATELY DROVE THERE AND OBSERVED MORE OIL UNDER THE TERRAIN. THERE WAS NO OIL REGISTERING ON THE DIP STICK. I ADDED 3 QUARTS OF OIL I DROVE THE TERRAIN 3 MILES TO THE MECHANICS SHOP AGAIN. HE INSTALLED ANOTHER REAR ENGINE MAIN SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398968March 3, 2021
ENGINE
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 60 MPH, WITHOUT WARNING, THE REAR MAIN SEAL FRACTURED CAUSING OIL TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT, A CERTIFIED MECHANIC, INSPECTED THE VEHICLE AND NOTICED THE OIL LEAKING FROM THE REAR MAIN SEAL. TOM DAVIS CHEVROLET BUICK (2831 N 16TH ST, PARSONS, KS 67357, (620) 860-0751) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398812March 2, 2021
ENGINE
MY VEHICLE IS USING OIL. I AM ADDING 4-6 QUARTS BETWEEN OIL CHANGES. IT IS NOT LEAKING OUT ANYWHERE. I HAVE TAKEN IT TO THE SHOP MULTIPLE TIMES AND THEY CANNOT FIND A LEAK. SOMETIMES THE ENGINE FEELS LIKE IT SHAKES WHEN I CRANK THE VEHICLE OR WHEN I SHUT THE ENGINE IF. THERE SEEMS TO ALSO BE LESS POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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